Operating Margin - Freshworks Inc (NASDAQ:FRSH)

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Price: 11.6 USD -5.31%

Market Cap: 3.3B USD

-5%

Current

-28%

Average

3.3%

Industry

Operating Margin represents how efficiently a company is able to generate profit through its core operations.

Higher ratios are generally better, illustrating the company is efficient in its operations and is good at turning sales into profits.

Operating Margin

-5%

Operating Profit

-40.3m

Revenue

810.6m

Operating Margin Across Competitors

Country		Company	Market Cap	Operating Margin
US		Freshworks Inc NASDAQ:FRSH	3.3B USD	-5%
US		Ezenia! Inc OTC:EZEN	567B USD	-132%
US		Palantir Technologies Inc NYSE:PLTR	398.2B USD	22%
DE		SAP SE XETRA:SAP	235.6B EUR	27%
US		Salesforce Inc NYSE:CRM	238.9B USD	22%
US		Applovin Corp NASDAQ:APP	209.3B USD	60%
US		Intuit Inc NASDAQ:INTU	175.3B USD	27%
US		Adobe Inc NASDAQ:ADBE	139.5B USD	37%
US	N	NCR Corp LSE:0K45	130.3B USD	5%
US		Synopsys Inc NASDAQ:SNPS	89.1B USD	17%
US		Cadence Design Systems Inc NASDAQ:CDNS	84.6B USD	32%

Freshworks Inc
Glance View

Market Cap

3.3B USD

Industry

Technology

In the dynamic landscape of SaaS (Software as a Service), Freshworks Inc. emerged in 2010, born out of a small setup in Chennai, India. Backed by an ambition to revolutionize business software, Freshworks captured attention with its commitment to offering affordable, intuitive solutions for customer engagement. The company's journey began with its flagship product, Freshdesk, a cloud-based customer service platform, designed to simplify interaction between businesses and their clientele. Fast-paced growth saw it quickly expand its suite of offerings to include products like Freshservice for IT service management and Freshsales for CRM automation. These strategic expansions were coupled with a customer-centric approach, focusing on seamless integrations with various business tools and ensuring ease of use, which soon positioned Freshworks as an indispensable ally for small to medium-sized enterprises globally. Freshworks’ monetization strategy reflects an astute understanding of the modern business ecosystem. The company capitalizes on its robust product lineup with a subscription-based model, underscoring the principle of scalability. This pricing structure allows businesses of all sizes to access and leverage cutting-edge technology without the burden of heavy upfront costs. By offering tiered subscription plans, Freshworks caters to diverse customer needs—whether it's a small startup or a growing mid-size company. In addition to subscription revenue, Freshworks benefits from a strong upselling strategy, encouraging existing customers to adopt additional products from their suite, often enabled through a unified platform that supports business growth. This dual approach of attracting new subscribers and enhancing value among existing users anchors Freshworks firmly in the competitive SaaS domain, promising a compelling growth trajectory.

View FRSH Analysis

FRSH Intrinsic Value

What is Intrinsic Value?

Economic Moat is a concept popularized by Warren Buffett to describe a company's durable competitive advantage. It represents the 'moat' that protects a company from competitors and helps it sustain profitability over the long term. Our analysis of the past 10 years showed that companies with a wide economic moat significantly outperformed the market, delivering +645% returns compared to +189% for the S&P 500.

Our research into Economic Moat performance spans the past 10 years and focuses on companies with a wide economic moat. For this analysis, we calculated the average stock price returns of these companies, comparing them to the performance of the S&P 500 index over the same period.

The results were compelling: wide moat stocks achieved a remarkable +645% average return, compared to +188% for the broader market. This difference highlights the long-term benefits of investing in businesses that can maintain their market position and pricing power over time.

Note: This research does not account for survivorship bias. Past performance is not indicative of future results.

Determining whether a company has an economic moat requires both a deep dive into financial metrics and a qualitative assessment of its competitive position. Our analysts conduct a rigorous evaluation that focuses on identifying structural advantages that enable a company to sustain profitability and defend its market share over the long term.

The process begins with an analysis of a company’s historical financial performance. We assess how consistently the company has generated returns above its cost of capital and whether those returns have been stable or improving. However, financial performance alone doesn’t reveal the full picture. To understand the sources of these advantages, we evaluate five key drivers of economic moats:

Network Effect: We analyze whether the value of a company’s product or service grows as its user base expands. Platforms like payment systems or marketplaces benefit from this self-reinforcing.

Switching Costs: We assess whether customers face significant costs or disruptions when switching to a competitor’s product or service. High switching costs create customer stickiness and provide pricing power.

Intangible Assets: Strong brands, patents, and regulatory licenses can protect a company’s market position by creating barriers for competitors or enabling premium pricing. For example, a well-recognized consumer brand may command higher customer loyalty and margins.

Efficient scale: Occurs when a market is optimally served by one or a few players, making it unprofitable for new entrants to compete. This typically happens in industries with high fixed costs or geographic constraints, such as utilities or pipelines.

Cost Advantage: Companies with structural cost advantages can produce goods or services at a lower cost than their competitors, enabling them to offer competitive pricing or maintain higher margins. These advantages often arise from economies of scale, superior supply chain management, or proprietary technology. Firms like Walmart leverage their massive scale to negotiate better terms with suppliers, allowing them to undercut competitors on price.

By examining these factors in combination with a company’s financial performance and market positioning, we classify each company into one of three categories:

This rigorous evaluation ensures that our moat ratings are both comprehensive and reliable, giving investors the tools they need to make well-informed, long-term decisions.

The AI Assistant may sometimes provide inaccurate information.

Make your own investment decisions or consult a licensed financial advisor.

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Freshworks Inc
NASDAQ:FRSH