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Zalando SE
XETRA:ZAL

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Zalando SE
XETRA:ZAL
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Price: 20.79 EUR -1.14% Market Closed
Market Cap: €5.5B

Zalando SE
Investor Relations

Zalando SE, a Berlin-based fashion and lifestyle platform, has ingeniously woven itself into the fabric of Europe's online retail ecosystem. Founded in 2008, Zalando started its journey by drawing inspiration from successful American e-commerce models, particularly Zappos. With its user-friendly interface and extensive assortment of clothing, shoes, and accessories, the company rapidly captured the attention of fashion-forward consumers eager for a seamless online shopping experience. What's remarkable about Zalando's growth is its ability to balance an extensive inventory courtesy of its vast network of international brands, alongside its ever-expanding private label offerings. This strategy, combined with a commitment to customer-centric policies such as free shipping and returns, has solidified its position as a trusted one-stop shop for fashion in over 20 European markets.

Zalando operates primarily by utilizing a platform model, which allows it to generate revenue through multiple streams. Firstly, it directly sells products to consumers, earning profits on the margin between wholesale and retail prices. Secondly, through its Partner Program, it acts as an intermediary for third-party brands, who list their products on Zalando's platform and pay a commission on sales. This helps broaden its inventory without the associated inventory risk. Additionally, Zalando leverages its data analytics prowess to offer targeted advertisement services, capitalizing on its deep customer insights. This multi-channel monetization strategy is supported by their investments in logistics and technology, ensuring swift delivery and a personalized shopping experience, making it not only a retail hub but also a digital powerhouse in Europe's fashion domain.

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Last Earnings Call
Fiscal Period
Q3 2025
Call Date
Nov 6, 2025
AI Summary
Q3 2025

Strong Growth: Zalando reported a 21.6% increase in GMV and a 26.5% rise in revenue, largely due to the consolidation of ABOUT YOU.

Profitability: Adjusted EBIT reached EUR 96 million, slightly surpassing last year's EUR 93 million despite margin pressures from ABOUT YOU.

B2B Expansion: The B2B segment saw revenues grow 15.6% to EUR 277 million, driven by ZEOS Fulfillment and the addition of SCAYLE.

Customer Base: The combined active customer base now exceeds 60 million, reflecting broad market reach and success of the dual-brand strategy.

Guidance Confirmed: Management confirmed full-year 2025 guidance and expects mid-single-digit pro forma GMV growth in Q4.

Gross Margin Pressure: Group gross margin declined by 1.1 percentage points to 39.6%, mainly due to ABOUT YOU consolidation and promotional activity.

Sports Push: Zalando strengthened its sports presence with new partnerships, including a major deal with the German Football Federation.

Key Financials
Adjusted EBIT
EUR 96 million
Adjusted EBIT Margin
3.2%
B2C Adjusted EBIT
EUR 77 million
B2C Adjusted EBIT Margin
2.8%
Active Customers
60 million+
B2B Revenue
EUR 277 million
B2B Adjusted EBIT
EUR 20 million
B2B Adjusted EBIT Margin
7.1%
Group Gross Margin
39.6%
Fulfillment Costs
24.3% of revenue
Marketing Costs
9.3% of revenue
Net Working Capital
EUR -141 million
Cash and Cash Equivalents
EUR 1.3 billion
Spending Per Customer
EUR 300
Plus Memberships
13 million+
Earnings Call Recording
Other Earnings Calls

Management

Mr. Robert Gentz
Co-Founder, Co-CEO, GM & Member of the Management Board
No Bio Available
Mr. David Schroder
Co-CEO & Member of the Management Board
No Bio Available
Mr. David Schneider
Co-Founder, GM & Member of the Management Board
No Bio Available
Dr. Sandra Dembeck
CFO & Member of Management Board
No Bio Available
Ms. Birgit Opp
Vice President of Corporate Finance & Investor Relations
No Bio Available
Mr. Patrick Kofler
Head of Investor Relations
No Bio Available
Dr. Lena Wallenhorst
Senior Vice President of Corporate Governance & General Counsel
No Bio Available
Mr. Rene Gribnitz
Vice President of Corporate Communications
No Bio Available
Mr. Martin Rost
Senior Vice President of Offprice (Zalando Lounge & Outlets)
No Bio Available
Diana Berte
Vice President of Sales & Marketing - ZMS
No Bio Available

Contacts

Address
BERLIN
Berlin
Valeska-Gert-Strasse 5
Contacts
+4903020219800.0
www.zalando.de