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This alert will be permanently deleted.
Ladies
and
gentlemen,
thank
you
for
standing
by.
Welcome and
thank
you
for
joining
today's
conference
call
on
the
Primary
Figures
2021
GFT
Technologies
SE.
Throughout
today's
recorded
presentation,
all
participants
will
be
in
a
listen-only
mode.
The
presentation
will
be
followed
by a
question-and-answer
session.
[Operator Instructions]
I
would
now
like to
turn
the
conference
over
to
Marika
Lulay,
CEO;
and
Jochen Ruetz,
CFO.
Please
go
ahead.
Thank
you
very
much.
Good
morning,
ladies
and gentlemen.
I'm
very
pleased,
obviously,
to
perform
the
call
today.
I'm
pleased with
the
outstanding
performance
in
2021
for
our
financial
figures,
despite
the
ongoing
challenges
which
COVID
so
provided.
And
I
think
the
main
message
is
that
our
results
demonstrate
a
new
level
of
scale
and
our
ability
to
catch
market
trends
wherever
they
pop
up.
And
our
global
footprint
actually
also
allows
us
to
do
flexible
sourcing
along
our
locations.
But
let
me
go
onto
a
bit
to
the
numbers
in
our
highlights.
So,
page
number
3,
as
you
can
see,
every
number
looks
just
fantastic.
So,
we
have
27%
growth
in
revenues,
and
let
me
point
out,
this
is
organic
growth,
all
organic
growth,
and
we
grew
in
every
sector
that
we
focus.
Obviously,
we
have
disproportional
positive
growth
in
insurance
and
industries,
but
even
the
banking
sector
was
growing
two
digits.
We
see
a
very,
very
strong
demand
for
digital
transformation,
and
this
is
not
just
for
2021, we
also
see
that
for
2022.
And
this
allowed
us
to
focus
on
higher
margin
project,
which
obviously
together
with
some
economy
of
scale
effects
contributed
to
a
growth
in
EBT
of
184%.
Needless
to
say,
the
year
before
2020 was
hit
with
some
restructuring
measures
and
COVID
impacts,
although
comparison
is
a
bit,
let's
say,
a
bit
unfair,
you
could
say.
However,
you
will
see
that
the
EBITDA
numbers
and
all
the
details
that
Jochen's
going
to
provide
later
that
we
do
have
improved
our
profitability
at
all
levels.
Our employee
growth
is
clearly
keeping
pace.
We
were
able
to
digitally onboard
a
lot
of
people.
So
we
grew
net
year-end
to
year-end
by
29%
employees
all
over
the
world.
It's
a
bit
higher
than
revenues
because
they
simply
grow
in
low
cost
countries
where
the
relation
between
revenue
and
employees
is
different
than
in
high
cost
countries.
Our
cash
flow
liquidity
remains
high,
we even
improved
our
equity
ratio
to
36%.
And
if
you
look
into
where
we
were
growing,
obviously
cloud
technology
is
the
driver.
The
business
with
cloud
technology
grew
by
48%.
But
also
their
digital
transformation
services,
which
I
can
explain
on
the
next
slide.
And
at
the
very
end
to
benefit
to
also
provide
benefit
to
our
shareholders,
we
are
proposing
to
increase
the
dividend
from
20%
for
2020
to
35%
in
2021.
Now
let's
go
on
page
number
4,
and
here
we
see
a
high
level
snapshot
of
our
services
portfolio.
So
what
do
we
actually
do
for our clients.
And
you
can
clearly
see
the
big
change
we
have
implemented
in
GFT
over
the
past
five
years
to
focus
on
digital
transformation,
which
is
mainly
based
on
cloud
technology,
this
has
high
dynamic
growth;
in
2021
this
business
was
grown
by
38%.
It
even
speed
up
compared
to
a
31%
already
in
2020. And
then
we
have
the
smart
technologies
which
is
much
smaller,
these
are
more
point
solutions
that
use
the
newest
technologies
whether
it's
artificial
intelligence,
DLT,
block
chain
or
VR,
robotic
process
automation
and
for
sure
everything
is
based
on
data
engineering
using
data
for
example,
for
new
business
models.
So
this
service
is
technically
smaller
8%.
Maybe
it could
also
be
a 7%
or
10%,
so
this
is
the
newest
technologies
again
rather
point
solutions.
The
real
business
is
in
digital
transformation
where
they
have
the
big
tickets
and
the
big
programs
we
manage.
And
then
we
have
a
very
stable
business,
the
platform
services.
Here
we
grew
all
application
management
business,
but
also
still
we
do
a
project
to
support
regulatory
changes
or
complied
services
and
re-platforming
very
stable
business,
rather
long
term
oriented
in
the
range
of
24%.
And
last
but
not
least,
on
page
number
5.
And
this is
a
probably
new,
usually
had
not
shown those
slides
in
these
type
of
presentations,
but
as
you
could
see
demand
is
unbroken
and
you
will also –
you
will probably
have
read
the
press
release
already.
We
commit
for
20%
growth
in
2022.
So
demand
is
unbroken.
So
this
is
not
the
challenge.
The
challenge
is
the
focus,
the
right
prioritization
to
the
right
project
and
the
supply.
So
we
focus
a
lot
on
onboarding
our
people,
training
our
people.
We
invest
heavily
into
academies
and
learning
for
new
technologies,
for
clouds
and
we
clearly
prioritize
the
projects
we
could
actually grow
much more. But
we don't
want, we
want
to
grow
with
the
right
projects
which
enable
us
to
have
a
sustainable
growth,
not
just
let's
say
one-time
nice
numbers.
So
growing
tech
talent
globally
is
part
of
our
focus
is
also
part
of
our
CSR strategy
and
the
whole
culture
of
GFT
and
a
very
strong
team
culture
that
we
operate
as
one
team
for
the
benefit
of
clients
also
help
us
to
flexibilize
not
only
the
hiring
and
the
recruiting,
but
also
how
we
put
the
delivery teams
together
and
this
enables
us
to
catch
market
trends
wherever
they
pop
up,
put
the
teams
together,
deliver
it
to
the
client
and
then
if
this
market
trend
like
the
neo
banking
trend
goes
to
another
market,
we
can
also
catch
it
there
because
we
can
basically
sometimes
amuse
the
same
teams
or
trade
additional
teams.
So
this
globalized
approach
helps
us
to
be
very
flexible,
and
let's say
take
benefit
of
the
current
market
development.
But
now
let's
go
into
more
details;
over
to
Jochen.
Thank
you,
Marika.
So now,
let's
look
into
the
detailed
numbers
directly
going to
slide
number
7, key
figures
at
a
glance. Revenue
number
was
already
mentioned,
27%
growth.
We
ended
the
year
at
€566
million
in
revenues.
You
see
at
the
next
line,
the
order
book
in
the
table
on
the
left,
the
order
book
increased
by
62%
to
more
than
€300
million,
quite
a
steep
increase
versus
2020.
Main
reason
is
that
clients
feel
more
safe
about
ordering
and
being
already
legally
binding
in
that
respect.
This
was different
12
months
ago.
And
with
the
COVID
insecurities,
clients
were
behaving
more
cautious
and
not
handing
out
projects
early.
It
was
more
fast
moving
into
projects
after
discussion.
Today,
we
see
a
stronger
order
backlog
and
it
is
of
course,
fully
supporting
the
revenue
guidance
we're
giving.
On
the EBITDA
side
€64.8
million,
that's
up
52%
versus
last
year.
On
the
right
side,
you
see
the
third
bullet
point
with
a
couple
of smaller
bullet
points
highlighting
some
special
cost
items,
which
mainly
hit
us
in
2020.
So
look
at
the
underutilization,
which
cost
us
more
than
€4
million
in
2020.
Of
course,
this
was
gone
in
2021.
Similar
restructure
measures
in
2020
were
quite
heavy,
only
€2.6
million
in
the
year
2021
and
from
the
FX
side
well,
we
got
hit
a
bit
harder
in
2021
with
€1.8 million;
that
was
only
minus
700k
in
2020.
So
some
effects
coming
back
from
the
COVID
year,
but
a
lot
of
positive
effects
coming
from
the
good
margin
revenue
growth
we're
experiencing,
growing
EBITDA
and
EBITDA adjusted
by
more
than
50%.
When
we
look
at
EBIT
and EBITDA
we're
up
more
than
100%
and
of
course,
the
same
explanations
apply
smaller
numbers
bigger
percentages.
Net
income
also
up
100%,
earnings
per
share
at
€1.14.
Moving
forward,
slide
number
8,
let's
look
at
our
diversification
in
the
year
2021.
How
did
that
work
out?
Looking
at
the
left
side
of
the
slide
first
in
our
client
portfolio
while
in
the
end
we've
looked
at
this
in
the
last
quarterly
calls
already.
So
all
clusters
are
pretty
much
moving
into
the
same
direction
as
in
previous
quarters
and
they
are
growing
except
for
the
first
cluster,
which
is
the
cluster
of
clients
with
more
than
€50
million. Well,
as
everybody
who
knows
GFT knows
this
is
currently
Deutsche
Bank,
they
want
to plan
about
€50
million.
They
have
been
quite
stable.
We
will
see
that
later.
But
the
percentage
of
course
declines
when
growth
so
strongly.
The
client
group
with
more
than
€10
million in
revenues
showed
a
big
push
to
37%
of
our
total
revenues.
This
is
mainly
because
we
moved
five
smaller
clients,
who were
in
categories
to
book
further
right
in
the
year
before
into
this
group
of
more
than
€10
million. So
we
see
more
client
concentration
and
as
I
always
say,
that
is
good
for
us
because
it
is
efficiency
on
the
sell
side.
The
middle
block declined
between
€5
million and
€10
million had
a
little
decline
from
19%
to
15%
of
our
total
revenue,
mainly
because
this
group
lost
five
clients
to
the
left,
which
is
good
news,
but
not
for
this
category.
And
when
we
look
further
to
the
right,
we
see
a
quite
stable,
meaning
growing
in
line
with
group
average
in
the
clients
with
more
than
€1
million
and
smaller
than
€1
million.
On
the
right
side,
we
show
our
two
sectors –
our
three
sectors,
sorry,
and
we
see
strong
growth
in
all
of
them.
Industry
growing
by
27%,
remaining
at
11%
of
our
total
revenue.
The
biggest
increase
in
our
insurance
business,
growing
by
52%,
now
stands
for
16%
of
the
group
revenues.
And
last
but
not
least,
the
banking
business
growing
by
23%
a
bit
below
the
group
average,
which
is
mainly
because
Deutsche
was
not
growing
and
it
is
still
standing
for
73%
of
the
group revenues.
Now,
let's
look
at
quarterly
numbers,
slide
number
9
and
compare
quarter-over-quarter
and
quarter-over-year
other
quarter.
Q4
versus
Q3
of
2021
shows
an
increase
in
revenue of
12%.
So
that's
quite
steep
for
the
last
quarter
of
the
year,
if
we
see
an
EBITDA
adjusted
increase
of
9%.
When
we
compare
versus
a
year
ago,
we
see
a
36%
increase.
And
of
course,
on
the
earnings
side,
again,
a
bit
of
a
hit
in
COVID
Q4
last
year,
we
are
growing
by
60%
versus
2020.
So
maybe
that
is
not
fully
comparable.
Moving
forward
slide
number
10,
revenue
by
segment.
Our
fast
growing
Americas,
UK
and
APAC
segment
was
growing
by
48%
organically
That's
a
very
small
of
exit
for
the
total
growth
is
47%.
Growth
coming
from
Canada,
Brazil,
our
Asian
markets,
UK
and
USA;
so
nearly
all
markets
that
we
serve
in
America's
UK
and
APAC.
Looking
at
Continental
Europe
we
are
up
9%.
So
one
digit,
but
on
the
high
side, that's
where
we
want
it
to
be.
Of
course
we
have
a
bit
of
trouble
in
the
Deutsche
Bank
accounts
in
Europe;
it
has
been
slightly
declining,
but
we
have
been
overcompensating
by
growth
mainly
in
Italy
and in
Germany. Let's
go
one
step
deeper,
and
hopefully
this
is
the
last
time
I
show
this
slide
because
it
highlights
the
top
two
clients
separately,
top
two
clients
you
remember
when
you
follow
GFT
that
used
to
be
Deutsche
Bank
and
Barclays.
Barclays
had
heavily
reduced.
It's outstanding
for
nearly
zero
euros
of
revenues
today,
but
in
2021
Deutsche
stood
for
€90.4
million.
That's
the
number
you
see
on
the
GFT
group
top
two
clients.
And
the
share
purchase
has reduced
to 16%,
so
down
5
points
and
this
will
continue
in
2022.
And
the
revenue
with
the
top
two
clients
was
reducing
by
5%,
which
is
far
lower
reduction
than
in
the
years
before.
We
used
to
be
at
20%
and
that
was
the
hard
time
growing
the
top
line
of
GFT.
Now
even
Deutsche
has
stabilized
and
all
other
clients,
the
next
client
have
been
growing
by
36%,
which
is
on
the
high
end
of
our
last
three
to
four
years
with
all
other
clients
36%.
After
nine
months,
this
growth
stood
at
32%;
so
we
even
did
speed
up
in
the
last
quarter.
Let's
look
at
profitability
slide
number 12.
And
as
always
we
show
EBITDA
adjusted,
EBITDA
and
EBIT,
EBITDA
adjusted
best
reflects
operational
performance.
The
difference
between
EBITDA
adjusted
and
EBITDA
is
only
earn
outs
for
M&A.
That's
the
only
adjustment
that
we
do.
So
that's
always
to
keep
in
mind.
Looking
at
the
business
segments
themselves,
America,
UK,
we
see
a
heavy
increase
on
the
EBITDA
adjusted,
be
it
nominally
but
also
in
margin,
mainly
because
of
the
strong
top
line
growth
which
is
coming
in
at
decent
margins
in
2021.
Looking
at
Continental
Europe,
while
we
have
seen
growth
was
not
the
heavy
driver
for
Continental
Europe,
but
we
came
back
to
normal
margins
anyway.
2020
was offset
by
some
of
those
special
effects
I
was
mentioning
on
slides
before
underutilization
and
restructuring,
which
mainly
happened
in
Continental
Europe.
Now
we're
back
to
normal
and
showing
a
decent
margin
also
in
Continental
Europe.
Let
me
today
give
you
one
sentence
about
others.
Others
is minus
€7
million
is
quite
a
hefty
number.
That's
one
reason
that
drives
this,
which
is
we
are
not
allocating
part
of
our
group
charges
to
our
Brazilian
subsidiary.
Why
is
that?
Because
we
would
have
to
pay
a
heavy
import
tax
of
25%
on
those
charges.
So
we
leave
roughly
€7 million
to
€8
million
of
charges
inside
the
holding
and
not
charge
it
to
Brazil.
In
other
words,
that
should
go
to
Americas,
UK
and
APAC.
But
for
tax
reasons,
for
cost
saving
reasons,
we're
not
doing
that
right
now.
There
should
be
a reform
of
the
tax
system
in
Brazil,
and
we
can
look
into
it
later
again.
Moving
forward,
slide
number
13,
revenues
by
markets.
We're
looking
at
this
slide
now
quarter-over-quarter
and
it
looks
pretty
the
same
every
quarter,
no
relevant
changes.
Only
one,
UK
really
is
picking
up,
where
now
it
is
34%
growth
in
the
UK.
That
number
was
far
lower
at
the
beginning
of
the
year.
So,
UK
business
is
picking
up
very,
very
nicely.
And
after
nine
months,
it
stood
at
23%
growth,
now
it's 34%.
So
true
speed there.
Beside
that
our
Spanish
business
was
able
to
compensate
reductions,
mainly
in
Deutsche
Bank
nearly
completely,
only
a
small
minus.
Well,
and
the
fastest
growing
countries
have
not
changed,
it's
Canada,
it's
Brazil,
it's
Switzerland
and
it
is
our
Asian
markets.
Which
brings me
to
slide number
14,
our
30
biggest
clients
in
2021.
Here
we
have
five
new
entries.
The
one
with
the
box
around
them,
let's
just
name
them
briefly.
Beneva
is
a
Canadian
insurance
client.
Credit
Suisse
we
mainly
serve
in
Brazil
and
UK,
and
is
among
our
top
30. We
see
Google
here
which
we
mainly
serve
in
the
US
and
a
bit
in
Poland.
The
London
Stock
Exchange
had
strong
growth
in
2021,
now
among
the
top 30
clients,
well,
of
course,
that's
all
in
the
UK
and
UBS, whom
we
also
serve
in
Brazil,
UK
and
Switzerland. We
have
two
clients
not
disclosed
on
the
bottom
right.
One
is
an
insurance
client
in
Italy
and
the
other
is
an
American
private
equity
company.
To
be
among
the
top
30,
a client
has
to
deliver
€4.5
million
in
revenue,
so
that's
the
minimum
entry
number.
And
the
top 30
stand
for
73%
of
our
total
revenue.
Which brings
me
to
slide 15,
our
clients
in
2021.
You
see,
in
total,
we
have served
450
clients
as
a
B2B
company
classic
numbers,
not
so
big.
We
have
46
new
qualified
clients
within
which
are
clients
with
more
than
€100,000 in
revenues
and
we
have
not
been
serving
in just
before.
Last
year
the
same
number
stood
at
54
clients,
but
included
the
newly
acquired
in-GmbH,
so
this
year
it's
fully
organic,
so
really
comparable.
Some
more
classic
financial
slides
following, let's
start
with
the
income
statement
on
slide
16.
What
is
worth
mentioning
is
the
cost
of
purchase
services
has
increased
by
67%,
which
is, of
course,
far
faster
than
the
revenue
and
we've
been
using
and
tapping
into
the
freelancer
market
more
strongly
in
2021
because
demand
is
there.
People
are
scarce
and
therefore,
contractors
support
that.
On
top,
some
contractors
are
like
employees,
I'll
come
back
to
that
slide
later.
The
fourth
bullet
point
we
always
compare
personnel
expenses
and
purchased
services
versus
revenue
as
a
percentage,
and
this
was
stable
versus
2020
at
81%.
What
we
do
see
is
operating
– other operating
costs
are
only
up
14%,
which
of
course,
helped
a
lot
the
EBITDA improvement
of
53%.
Some
words
about
depreciation
because
in
a
growing
year,
with
27%
top
line
growth,
we
are
reducing not
only
depreciation
and
amortization.
That's
for
sure
a
trend
that
will not
go
on
forever.
But
there
are
three
main
reasons
for
this.
First,
amortization
has
been
slightly
reducing.
Amortization
of
the
M&As
of
the
past
is
€700,000 lower
in
2021
than
in 2020.
That's
a
small
one.
The
bigger
one
is
we
are
using
less
space
and
this
is
shown
under
the
IFRS-16
depreciation.
This
is
the
way
office
rent
has
to
be
shown
today,
and
we
have
reduced
that
by
€1.2
million
versus
2020,
and
we
will
continue
looking
into
office
space
very
closely
on
how
much
do
we
need.
Of
course,
top
line
growth
and
people
growth
support
not
having
to
look
into
it
too
deeply
because
for
a
growing
number
of
people,
we
will
need
more
office
space
and
will
be
more
efficient,
but
this
is
another
source
of
improved
profitability
for
years
to
come.
Last
but
not
least,
depreciation,
classic
depreciation
is
also
under
pressure,
meaning
reducing
because
we
are
moving
one
more
of our
own
internal
services
to
the
cloud,
which
means
while
we
used
to
buy
servers
years
ago years
ago
and
then
depreciate
them.
Today
we're
using
cloud
space
and
the
cost
for
cloud
space
is
in
other
operating
expenses.
So
it
moves
above
the
EBITDA
line.
Same
is
true
for
offload
for
software
licenses.
We
used
to
buy
software
licenses
and
depreciate
them.
This
is
moving
into
classic
SaaS
business,
monthly
fees
and
again,
SaaS
fees
and
other
operating
expenses.
Years
ago,
it
wasn't
depreciation.
And
last
but
not
least
when
we
reduced
our
office
space
less
investments
into
office
equipment
and
therefore,
depreciation
overall
was
the
biggest
reducer
for
the
line
of
depreciation
and
amortization
in
2021. Last
but
not
least
so
many
words
on
this
slide.
Income
taxes
25%
quite
low.
It
was
30%
in
the
year
before
and
25%,
very
efficient
tax
rate
in
2021.
We
are
able
to
use
a
lot
of
carry
forward
tax
losses
and
this
will
change
a
bit
in
2022
where
we
believe
the
tax
rate
will
be
at
28%,
just
as
the
first
number
for
2022.
Going
to
slide number
17 cash
flow
analysis. Well,
overall
the
very
first
bullet
point
and
sentence
says
its
finance
structure
still
very
solid.
When
you
look
at
the
slide
on
the
left
the
net
cash
at
the
beginning
of
the
year
was
minus
€31
million
at
the
end
of
the
year
the
net
cash
was
plus
€1.9
million.
So
we
are
net
cash
positive
again.
Cash
flows
from
operating
activities
at
€53
million
just
fueled
by
high
profitability
while
working
capital
was
picking
up
a
bit
in
line
with
revenue
growth.
In
the
year
2020,
it
would
be
other
around,
it
was
low
profitability,
but
clients
were
able
to
reduce
days
out
with
clients
in
2020,
which
pushed
operating
cash
flow.
Now
we're
back
to
a
more
normal
year
with
strong
profitability
and
somewhat
burdened
by
the
working
capital.
On
the
financing
activities
we
paid
back
some
debt
just
to
reduce
our
interest
payments
and
cash
flow
from
investing
activities
was
focused
on
classic
investments,
there
was
no
M&A
in
the
year
2021
which
brings
me
to
slide
18
and
I
don't
want
to
spend
much
time
on
this
one
it's
the
balance
sheet
and
you
will
find
more
details
in
the
appendix.
The
total
balance
sheet
has
increased
because
of
the
profits
that
are
still
in
the
company
and
the
working
capital
that
is
increasing,
main
reason
there.
Besides
that
on
the
left
side,
second
bullet
point
non-current
assets
are
a
bit
down, mainly
because
we're
using
less
office
space
and
this
is
[indiscernible]
(22:19)
which
brings
me
to
slide
number
19,
people.
Our
employee
number
has
increased
to
7,718,
which
is
29%
up,
main
growth
coming from
Brazil.
Our
utilization,
the
graph
in
the
middle was
at
90%,
slightly
below
prior
year,
which
was
mainly
because
of
the
very
strong
onboarding
that
we
have
experienced
in
the
last
quarter.
Attrition
is
at
19%
looking
back
to
12
months. In
the
quarter
it
was
probably
already
above
20%
and
roughly
20%,
21%
is
what
we
face
in
the
year
2022.
Last
but
not
least,
the
very
last
bullet
point
contractors.
We
are
working
with
1,305
contractors
at
the
end
of
the
year,
which
is
not
exactly
but
nearly
doubling
versus
2020.
Main
reason
here
is
a
capacity.
We
needed
capacity
in
some
of
our
markets
and
the
second
trend
is
in
some
countries
contracting
is
on
the
– from
social
security
cost
perspective,
more
efficient
and
people
opt
for
being
rather
freelancers,
then
employed,
and
currently,
we
have
this
trend
especially
in
Poland
and
therefore
the
contractor
number
is
going
up,
but
in
markets
like
Poland,
they
are
like
employees,
this
is
more
a
wish
because
of
personnel
cost
optimization.
And now,
I
will
hand over
back
to
you,
Marika.
Thank
you,
Jochen.
So
let
me
come
to
the
guidance
for
the
year
2022.
Clearly,
we
see
that
the
mega-trend
digital
transformation
is
pushing
us
further
up.
We
see
high
structural
demand,
we
anticipate
growth
in
every
of
our
three
sectors.
Highest
dynamic
clearly
is
with
cloud
technologies,
which
is
the
underlying
technology
for
digital
transformation.
We
will
also
see
that
there
is
more
and more
projects
using
AI
technologies
or
DLT
technologies.
And
clearly,
we
will
continue
to
grow
our
talent
pool
globally
and
use
sourcing
in
a
flexible
way
as
a
competitive
advantage.
And
let
me
say
this,
especially
in
these
times
our
global
footprint,
our
geopolitical
footprint
is
pretty
savvy
and
therefore,
we
see
that
we
can
grow
there.
We
have
a
solid
client
structure.
Finally,
let
me
say
this
with
a
bit
of
a
smile
on
my
face,
at
least
for
the
ones
who
listen
to
us
for
some
years.
Our
biggest
client
Deutsche
Bank
in
2022
will
be
below
12%,
therefore
we
stop
talking
about
client
concentration.
It's
now
a
solid
client
structure,
you
have
seen
in
the
numbers
Jochen
shared
that
we
are
very
good
in
landing
new
clients
and
then
expanding
them.
It's
not
about
just
collecting
logos,
it's
about
expanding
them
to
a
solid
number.
And
again,
digital
transformation
trend
supports
us
here
because
these
are
the
big
tickets.
We'll
keep
our
solid
foundation,
no
change
on
the
strategy
there.
They
will
focus
on
growth
while
improving
earnings
year-over-year.
We
keep
our
sector
focused.
The
adjusted
EBITDA
mid-term
guidance
for
the
sector
given
that
banking
is
so
strongly
growing,
we
do
not
enter
60%
but
65%,
20%
insurance,
50%
industry
which
I
think
is
also
quite
diversified,
healthy
sector
strategy.
And
we're going
to
maintain
the
solid
balance
sheet
and
cash
position.
We
continue
focusing
and
looking
into
the
market
for
M&A.
We
haven't
done –
we
haven't
closed,
let
me
be
more
precise.
We
haven't
closed
any
M&A
target
into
anyone.
Simply,
we
either
came
to
the
conclusion
that
the
company
doesn't
fit
to
us
at
all
or
the
price
was
simply
too
high.
And
we
do
want
to
make
good
acquisitions
for
the
right
reason,
but
we
keep
looking
into
and
obviously
the
current
guidance
is
therefore
given
on
a
pure
organic
outlook
and
we
keep
our
shareholder
friendly
dividend
policy
with
20%
to
50%
of
their
net
profit.
Now
let
me
come
to
the
concrete
numbers
on
page
number
22.
We
already
gave
a
guidance
in
October
last
year
that
we
guided
that
we're
going
to
grow
by
20%.
Obviously
as
we
have
closed
the
year
with
€566
million,
we
did
the
math,
we
use
the
calculator,
20%
is
€680
million.
That's
why
we
commit
for
that.
The
other
numbers
consequently
also
go
up.
We
have
committed
in
October
to
deliver
an
EBIT
of
7.5%
and
I'll
see
that
we
are
guided
8%
for
the
year
on
the
20%
growth
simply
because
we
do
see
positive
effects,
as
Jochen
explained
on
our
cost
advantage
of
specifically
below
the
EBITDA
line.
Why
do
we
see
that?
Again
we
see
an
unbroken
growth
trend
for
digital
transformation
growth
in
every
sector.
We
do
see
economies
of
scale
and
active
price
and
cost
management.
And
let
me
say,
especially
active
price
management.
We
do
have
pressure
on
the
salary
level.
Salaries
are
going
up
everywhere.
The
demand
is
not
only
for
us
unbroken
also
for
our
competitors,
so
salaries
go
up
heavily
and
therefore
we
are
already
increasing
prices
for
our
clients
and
we're going to
continue doing
this.
We
also
will
prioritize
focusing
on
the
right
margins,
hence
for
the
time
being
it
is
about
balancing
those
salary
increases
out,
the better
this works
out,
the
better
for
EBITDA. Nevertheless,
to
sum
it
all
up,
$680
million
in
revenue
and
$54.5
million
in
EBT.
That's
it.
Then,
we
have
slide
for
the
backup,
but
we
usually
do
not
present
them.
So
I
hand
back
to
the
operator
open
for
Q&A.
Ladies
and
gentlemen,
at
this
time,
we will
begin
the
question-and-answer
session.
Please
note
question
can
only
be
asked
via
telephone
and
not
via
webcast.
[Operator Instructions]
The
first
question
is
from
Andreas
Wolf
from
Warburg
Research.
Please
go
ahead.
Hi.
Good
morning.
Congratulations
on
the
strong
quarter.
I
have
a
few
questions
if
I
may.
So,
the
first
one
would
be
regarding,
let's
say,
ways
to
increasing
efficiency
in
terms
of
coding.
So
it
seems
like
demand
is
growing
significantly
faster
than
there
is
the
number
of
coders
growing
also
worldwide.
Do
you
see
opportunities
to
improve
efficiency
by
using
tools
like
low-code
platforms,
et
cetera,
I
guess
you are
doing
this
already,
but
maybe
you
could
comment
on
this
topic.
And
then
the
second would be,
it's
related
to
your
fast
growth
area
cloud.
So
Gartner's
named
cloud
native
platforms
as
one
of
the
major
topics
for
this
year,
I
guess
it's
probably
because
everyone's
talking
about
it,
but
not
really
doing
anything
regarding
this.
Do you
already
see
cloud
native
platforms
positively
influencing
client
demand?
Right
now,
I
guess
you're
mainly
still
shifting
the
clients
to
the
cloud.
And
then
question
number
three
would
be
on
attrition,
is
there
a
threshold
where
–
how
shall
I
ask
it,
where
attrition
becomes
too
difficult
to
manage
because
it
seems
to
be
climbing
up?
I
guess
the
structure
is
still
intact,
but
is
there
a
certain
threshold
that
we
should
be
looking
at?
And
then
yeah,
the
obvious
topic
Russia
and
the
bank,
the
banking
industry
that
was
exposed
to
the
sanctions,
I
guess
you
don't
see
any
indirect
effects
coming
from
that.
Otherwise you
would
have
reflected
in
the
guidance,
but
maybe
you
could
reconfirm
and
then
yeah,
I
don't
want
to
narrow
Q4
results.
But
given
the
strong
top
line
in
Q4,
especially
if
I
look
at
the
sequential
development
I
think
there
was
a
little
bit
more
room
on
the
profitability
side.
I
guess
you
hired
more
people
then
towards
the
end
of
the
year.
Maybe
you
could
provide
some
insights
here
as
well.
Thank
you.
Good
morning,
Andreas
of
course,
I
take
two of the
questions.
Let
me
go
for
attrition.
Is
there
a
threshold,
well,
you
know
the
numbers
that
we
show
is
always
group
numbers.
In
some
countries,
we're
experiencing
higher
numbers
and
in other
countries
lower
numbers.
As
you
can
imagine
countries
like
Germany and
Spain
are
somewhat
lower
and
markets
like
Brazil
or
Poland, we used
to
have
very
high attrition
in
some quarters
and then
we managed
it down
again.
So
is
there
a
real threshold?
Not
really.
It
really hurts
above
30%
and
that's
when
we
do
very
heavy
countermeasures.
And
in
the
end,
a
lot
of
countermeasures
come
down
to
money
because
usually
then
this
is
in
the
market
and
then
there's
also
pricing
power
in
the
market,
if
the
demand
is
so
high.
But
there
is
no
real
threshold,
to
be
honest,
but
at
30%,
it
starts
to
truly
hurt
in
the
market.
Again,
it
would
not
happen
across
the
group.
Usually,
countries
are
in
different
speeds.
Q4
top
line
could
have
led
to
a
bit
more
profitability.
Well,
we
guided
for
$40 million,
we
delivered
$40
million,
full
stop.
Thank
you.
So
that
was
the
goal
of
the
fourth
quarter.
Yes,
we
have
strong
on
boarding.
Yes,
we
had
more
recruiting
costs
than
ever
in
the
group
as
you
can
imagine.
We
never
onboarded
so
many
people
because
you
have
to
add
the
net
growth
and
the
attrition.
So
it
closed
in
on
4,000
new
heads
and
this
was, of
course,
also
costly.
Nevertheless,
in
Q4,
the
target
was
to deliver
the
[ph]
$40
million (32:44)
and
then
let's
look
into
2022.
[indiscernible]
(32:49)
preparing
for
the
expected
growth
in
2022.
Let
me answer
your
three
questions.
You ask
whether
we
are
– how
we
see
the
future
development
of
cloud-native
platforms
and
whether
they
are
involved.
The
answer
is
yes.
We
are
involved
and
yes,
it's
something
which
clients
need
for
the
future.
It's
sometimes
also
called
lending
platforms
and
you
might
remember
that
already,
two
or
three
years
ago.
I
think
it was
the
first
time
we
talked
about
Tranquility
Base,
which
was
our
landing
platform,
which
we
developed
to
help
our
clients.
Nevertheless,
it's
not
so
that
there
is
a
product
out
there
which
then
[indiscernible]
(33:32)
it's
more
these
are
architectures.
So
we
know
how
to
build
such
an
architecture
and
sometimes
legal
frameworks
from
other
companies
sometimes
legals
are
on
framework,
sometimes
clients
develop
their
own
lending
platform
because
they
simply
want
to
be
in
full
control
of
the
cloud
native
platform
in
order
to
not
to
not
be
too
dependent
on
one
cloud
provider.
So
yes,
it's
an
underlying
architectural
concept.
You
then
asked
logically
about
our
exposure
with
the
Russian
banks.
So
first
of
all,
we
do
not
operate
in
Russia
nor
Ukraine.
We
have
actually
so
far
only
one
client,
which
is
Deutsche
Bank
Moscow,
where
we
actually
do
not
support
Deutsche
Bank
Moscow.
But
Deutsche
Bank
Moscow
has
an
IT
captive
organization
in
Moscow
with
whom
we
sometimes
have
joint
teams
to
develop
solutions,
which
Deutsche
Bank
is
using
globally.
But
it's very
small,
to
be
honest.
So
we
are
not
very
exposed
on
that.
I
hope
this
answered your
questions
Andreas.
Great.
Thank
you.
I'm
so
sorry,
there
was –
you
asked
the
first
one
was
you
asked
whether
there
are
ways
of
increased
efficiency
on
coding?
Exactly.
Yeah.
So
and
you
mentioned
low code
platforms.
So
low
code
platforms
are
usually
developed
so
that
business
users
and
you'll
often
see
that
in
the
industry
business,
sometimes
also
in
data
analytics
business
that
then
the
business
side
can
use
the
so-called
low
code
platform
because
you
actually
don't
code
you
kind
of
customize,
you
kind
of
just
put
elements
together.
So
this
will
never
be
used
by
coders.
So
you
cannot
argue
okay,
this
is
efficiency
coding
because
you
don't need
coders.
Yeah.
But
you
need
coders
to
develop
the
low
code
platform.
So
this
is
not
a
concept
to
reduce
coding,
it's
more
a
concept
to
make
the
platform
easy
to
be
used
by
the
business
side,
especially
when
the
requirements
are
changing
a
lot.
All
over,
I
can
only
say
there
is
high
demand
for
coders in the growth.
And
just
to
back
to
your
point
of
attrition,
we
see
high
attrition
also
with
our
competitors.
There
is
a
new
Gartner
study,
again,
however,
they
calculated
that
but
they
came
up
with
an
average
global
attrition
of
21%.
So
our
19%
is
still
a
bit
below.
Obviously,
they're
not
far
off,
which
on
one
hand
is
right,
we
do
not
totally
overpay
our
people.
We
try
to
stay
in
line
with
market
and
it's
a
constant
battle
and
dance,
and
as
Jochen
said,
it's
different
to
countries.
We
do
have
countries
more
trending
towards
the
30%
and
then
we
take
countermeasures
and we have
countries
still at
10%.
So
this
is
usually
also
highly
coupled,
let's
say,
how
mixed
the
market
is
and
to
say
it
all
in
a
positive
way.
If
there
is
30%
attrition,
we
also
are
able
to
recruit
a
lot
of
people
because
people
are
ready
to
jump
ship
fast,
so
it
goes
in
both
directions.
Great.
Thank
you
for
the
insight.
Next
question
-
[indiscernible]
(36:55)
There
we
go.
The
next
question
is
from
the
line
of
Johannes
Ries
from
Apus
Capital
GmBH.
Please
go
ahead.
Yes.
Good
morning.
Also
again,
congratulations
for
the
outstanding
results.
Maybe
also
some
questions
from
my
side,
if
I
may.
Maybe
starting
with
your
success
in
the
US
and
UK
and
Canada,
why
are
you
winning
so
many
[indiscernible]
(37:21)
successful.
Is
it
depend
only
on
your
Brazilian
businesses,
also
some
currency
or
maybe
a
–
supports
are
included.
Maybe
you
can
give
a
little bit
light
on
success there.
And then
on
the
margin
side
if
I
calculate,
right,
there's
still
a
huge
margin
difference
between
Americas,
UK and APAC
and
Continental
Europe,
especially
if
I
put
maybe
€5
million
or
so
others,
which
normally
should
account
in
the
result
of
Americas and
UK
sales.
It's
maybe
a
difference
of
4 percentage
points
to
5
percentage
points
in
EBITDA
margin.
What
is
the
reason
and
can
you
maybe
close
the
GAAP
going
forward?
And
another
question
regarding
the
tax
rate,
with
the
tax
rates
staying
this
year
around
25%,
because
it
depends
also
a
little
bit
where
results
are
created
[indiscernible]
(38:20)
process
going
on
strongly
faster
in
Americas
and
new
cases
have
maybe
an
impact.
And
maybe
coming
back
to
the
question
of
Andreas
before,
do
you
see
any
indirect
impact
from
the
Ukraine-Russia
crisis
on
you
regarding
maybe you
set
banks
are
hit
indirectly
on
their
business
and
[indiscernible]
(38:49)
important
sense
of
pressure
so
huge
on
the
banking
sector.
So
let's say
nevertheless
go
on
with
[indiscernible]
(38:56)
project
because
it's
not
a
question
of
short
term,
maybe
concerns,
it's
more
a question
of
long-term
survival.
All
right.
Thanks
Johannes.
So,
let
me
take
the
two
questions
up,
one
regarding
the
possible
indirect
effect
from
Ukraine
and
the
secrets
behind
our
growth
in
UK.
Perhaps let me first go
on –
and
I
hope
you
don't
tell
this
to
our
competitors,
[indiscernible]
(39:24)
So
let
me
first
go
on
the –
sorry...
Okay.
So
let
me
first
go
on
the
Ukraine
effect.
It's
obvious
it's
an
unclear
situation,
let
me
say
this
very
generically,
but
let
me
give
you
the
different
movements
we
have
seen
in
the
last
days
and
it's
really
about
the
last
days.
So
we've
seen
two
contradictory
movements.
We
have
seen
big
banks
and
can
imagine
these
are
the
ones
who
are
heavily
exposed
to
Russian
assets
and
Russian
business.
Those
type
of
banks
are
rather
kind
of
putting
everything
on
hold.
They
for
example
say
let's
freeze
the
change
the
bank
business
because
we
now
need
to
sort
out
our
own
business
strategy
first.
So
as
much
as
you're
right
digital
transformation
is
not
stopping
but
they
need
to
sort
out.
Do
we
continue
doing
business
in
Russia
or
not
and
what
does
it
mean?
And
therefore
they
control
their
cost
and
simply
stop
Second,
those
type
of
things
are
usually
logically
also
heavily
engaged
with
competitors
of
us who
operate
from
Ukraine,
Russia
and
Belarus,
which
also
and
these
banks
are
obviously
not
Russian
banks,
but
American
banks,
which
also
put
them
under
pressure.
So
they
rather
stop
then
we
have
banks
who
are
less
exposed
to
Russia.
But
they
were
using
competitors
from
those
countries
and
they
are
of
insurances
and
other
market
players
and
they
are
now
heavily
nervous
that
these
competitors
may
not
be
able
to
deliver
currently
because
they
are
from
Ukraine
or
maybe
they
are
not
allowed
to
buy
from
them
any
more
in
the
future,
like
Belarus
or
Russia,
because
of
sanctions.
Those
type
lines
rather
call
us
and
say,
could
you
please
jump
in
immediately
and
help
us.
Obviously
this
is
operational
risk
for
the
clients,
obviously
this
means
we
also
have
to
check
whether
we
can
do
that
and
along
with our
own
currencies
as
we
are
not
interested
in
staff
augmentation
and
show
labor
arbitrage
and
this,
for
sure,
we'll
see
how
we
can
help
the
clients,
but
let's
say
if
the
margins
are
not
attractive,
it's
not
a
long-standing
business,
we
might
only
help
them
as
much
as
needed.
And
then
there
is
a
third
situation
we
do
see
currently,
maybe
also
our
own
team
in
Poland
is
helping
refugees
come
from
the
Ukraine,
et
cetera, et
cetera
but
we
also
see
that
people
who
were
working
for
our
competitors
are
resigning
even
in
safe
countries
like
Hungary
or
Poland,
because
they
do
not
want
to
continue
working
for
a
Russian
or
a
Belarus
employer,
and
they
obviously
apply
to
us,
so
which
we
clearly
I
take
them
onboard
because
they're
looking
for
people.
So
I
would
say
it's
too
early
to
say
where
this
goes
and
I
would
say
with
all
and
obviously
with
the
supply
chain
effects
on
other
clients
like
automotive
clients
will
have
to
stop
production.
Obviously,
that
will
not
stop
digital
transformation
just
because
of
that
but
if
this
goes
on
for
long,
this
could
have
budget
effects.
So
honestly,
too
early
to
tell,
I
would
say
if
you
really
want
to
get
one
answer,
I
would
say
it's
rather
positive
for
us
the
negative,
but
again
you
don't
know.
Same
with
COVID.
First
is
a
moment
of
instability,
volatility,
uncertainty
and
then
maybe
after
a
quarter
it
stabilizes
and
people
know
what
they're
going
to
do
so
– but
we
watch
that
very
carefully
obviously.
Now,
your
question
about
the
secret
sauce
of
our
success
in
Ukraine,
APAC.
I
think
you'll
like
that
answer.
So
the
secret sauce
is
actually
not
secret.
we
always
made
it
very
public.
We,
especially
when
we
went
to
APAC
it
was
very
clear
that
we
cannot
just
go
there
and
say,
hey,
hello, we're
GFT, we do
IT
service,
how
about
doing
a
project?
But
the
clients
say
politely,
please
queue
behind
all
others.
And
obviously
then
it
would
be
a
price
war,
which
we
definitely
would not
win.
So
we
rather
went
into
APAC
with
a
strong
focus
on
our
domain
skills,
which
is
digital
banking.
The
close
partnerships
with
very,
very
advanced
core
banking
platform
providers
like
Thought
Machine
or
Mambu,
different
technologies
behind,
one
is
more
DLT
based,
one
is
more
classic,
but
both
focus
on
enabling
clients
to
either
build
a
greenfield
digital
bank
or
modernize
their
legacy
applications.
Plus,
we
walked
in
with
a
strong
focus
on
cloud
first,
so
we
positioned
us
into
that
corner,
into
that
niche
in
APAC.
Also
because
in
Hong
Kong
and
Singapore
and
also
in
Malaysia
now
they
were
issuing
new
banking
licenses
exclusively
for
greenfield
digital
banks.
And
we
simply
catch
that
trend
and
we
were
the
new
kid
on
the
block
you
could
say,
and
the
other
the
usual
suspects
were
running
around
in
these
markets
were
rather
focusing
on
the
big
projects
and
the
big
legacy
part
and
labor
arbitrage
and
we
were
the
cool
kind
of
company
with
deep
knowledge
ability
to
deliver.
Interesting
enough
our
prices
were
above
our
competitors
and
clearly
our
Europe
based
sourcing
from
Poland
and
Spain
was
none
competitive
price
wise
to
India.
But
for
the
client
it
was
much
more
important
to
get
a
partner
who
knows
how
to
do
it,
who
has
done
it,
who
was
committed
and
placed
on
[indiscernible]
(45:13) level.
And
this
is
a
trend
by
the
way
you
know
all
over
in
the
world
and
that's
also
the
reason.
And
then
obviously,
as
we
were
the
one
who
delivered
the
first
neo
banking
project
in
APAC
like
Mox
and
now
with
Al
Rajhi
Bank
in
Malaysia,
we
are
one
of
the
probably
I
would
not
say
the
only
one,
this
is
always
a
bit
too
loud,
but
it's
not
even
a
handful
of
suppliers
who
can
deliver
those
type
of
business.
And
this
has
now
helped
us
to
win
business
in
the US.
It
helped
us
to
win
business
in
Europe
and
it
will
help
us
to
continue
to
thrive.
And
that
also
helped
us
in
UK.
We
see
a
clear
trend
that
the
clients
were
in
the
past,
let's
say
the
last
five
years
ago
definitely
last
10 years.
They
were
favoring
large,
large
suppliers,
really
large
suppliers,
who
had
hundreds
of thousands
of
employees
and
predominantly
in
India,
because
it
was
about
price,
it
was
about
day
rate.
So
the
clients
favor
that.
And
we
always
had
a
hard,
let's say
a
hard
uphill
battle
to
win.
But
now
client
if
understood
with
digital
transformation
and
all
the
growth
around
agility
that
they
need
to
take
control
themselves,
that
they
have
to
develop
their
own
IP.
Hence
they
rather
prefer
partners
who
are
not
so
big
that
they
feel
they
take
control
over
them,
but
they
rather
can
deal
with
a
partner
on
a
nice
level
they
rather
need
smaller
teams
than
just
three
buses
full
of people,
which
some
of
our
competitors
simply
deploy
when
they
get
an
order.
And
clients
still
obviously
want
to
benefit
from
labor
arbitrage.
You
question
whether
it
would
be
better
supported
by
a
currency
exchange
rate
effect
positively.
Definitely
we
benefited
on
the
EBITDA
side.
But
our
clients
do
not
buy
from
us
because
of
labor
arbitrage.
If
they're
purely
focused on
labor
arbitrage,
they
go
to
the
other
suppliers,
but
we
benefit
from
labor arbitrage.
So
therefore,
the
secret
sauce is
simply
very
strong
focus
picking
the
right
niche,
our
deep
domain
skills
our
deep
tech
skills
and
our
–
I
would
say
our
unparalleled
ability
to
deliver
and
accelerate
the
delivery
for
our
clients
will
be
talk
box
back
an
18-month
life.
For
Malaysia
we
note
from
is
less
than
12
months
based
on
the
experience
and
that
is
pure
money
for
the
clients
because
every
month
client
goes
live
earlier,
they
save
money
more
than
they
ever
can
do in
any
negotiation with
any
supplier
and
that's
what
they
promise
and
we
live
up
to,
and
that
is
the
pure
secret.
Great
answers.
I
got
the
other
two
questions.
Margins
between
business
segments,
I
think I've
said
it
before.
Let
me
repeat, don't
compare
between
the
segments.
For
example,
we
deliver
into
the
UK,
which
is
in
the
segments
Americas,
UK
and
APAC
from
Poland.
Poland
is
In
the
segment
Continental
Europe.
Poland
receives
part
of
the
margin
because
of
transfer
price
policies,
which
are
compatible
to
the
OECD
standards,
which
means
part
of
the
profits
that
the
Americas
and
especially
the
UK
region
generates
pops up
in Poland
and
Spain
in
our
near-shore delivery
centers.
This
means
you
can't
compare
those
two
margins
against
each
other.
What
we
can
do
is
compare
Americas,
UK
over
time
and
compare
Continental
Europe
over
time,
but
don't
compare
the
two
segments,
please.
That
would
be
wrong.
And
the
second question
was
tax
rate,
25%
and
21%,
it
will
be
28%
in
2022
that's
our
guidance
for
the
tax
rate
28%.
Okay.
Super.
Sir,
maybe
one-shot
follow-on
or
two-shot
follow-on
smart
technologies
our
strong
assets
grown,
you
had
38%
for
digital
transformation,
you'd mentioned
also
smart
technology
at
a
strong
growth
and
what
are
the
strongest
drivers?
How
much
also
blockchain
is
now,
which
was
also
in
the
Gartner
chart
in
the
–
[indiscernible]
(49:23)
coming
down
and
it
looks
now
it
gets
a
real
business.
How
strong
is
this
a
driver and
all
the
other
technology
like
AI
power
or
robotics?
And
so
next
to
AI
which
is
a
– maybe
is
a big
or
small?
So,
the
business
with
smart
technology,
smart,
if
you
compare
this
to
trend
2020
was
actually
growing
in
line
with
our
revenue
growth.
It
didn't
grow
more
wide.
These
are
rather
point
solutions.
So
it's
not
that
you
do
a
€10
million
or
$10 million
project
with
AI,
you
probably
do,
maybe,
maybe
it's
€1 million.
Maybe
it's
only
€200 million
because
it
is
an
element
of
a
larger
program.
It's
an
element
of
a
larger
solution.
So
by
definition,
the
absolute
number
in
a
certain
way
is
not
so
relevant.
What
is
more
relevant
that
we
do
that,
that
we
have
those
projects.
And
then
when
the
client
is
ready
to
go
into
the
big
transformation
projects,
they
usually
use
those
type
of
technologies
in
addition,
you're
right
that
DLT
blockchain,
there
was
quite
a
hype.
Even
I
thought
it
would
go
faster
and
then
classic
or
an
escort,
right
you
have
the
discretion
opened.
Right.
And
it's
not
definitely
coming
back
with
NFT
trading.
People
look
for
custody
solutions.
We
are
supporting
one
client
in
Switzerland
to
build
the
custody
solution
for
NFTs and
clear,
this
is
based
on
DLT
technology.
We
also
have
to
build
a
green
bond
issuance
platform
for
the
stock
exchange
in
Singapore
based
on
DLT, so
we
see
DLT
more
and
more
coming
up.
I
personally
believe
that
the
technologies
AI
and
DLT
will
rise.
But
again,
if
you
compare
this
with
cloud,
it's
a
different
league.
Yeah.
Cloud
is
all over
and
using
cloud
means
you
have
to
change
the
way
you
run
your
business.
You
have
to
change
the
way,
how
you
do
IT,
and
you
can
change
the
way,
how
you
do
your
processes.
AI
and
DLT
– and
AI
is
more
specific
solution
and
DLT
is,
let's
say,
should
only
be
used
in
processes
that
you
deal
with
unknown
participants
and
most
processes
in
clients
of
its
known
participants,
because
it's
with
the
people
in
the
company
or
within
your
clients.
So
I
do
see
growth
in
both
technologies
and
percentages
might
be
impressive.
But
again,
the
absolute
numbers
are
still
small.
Super
answer.
Maybe
really
last
question
regarding
so
longer
term
margins
ambitions
you
had
in
the
past,
although
longer
term
plans
is
out
of
my
head,
if
you
renew
this
and
if
there
is
a
longer
term
plan
or
how
could
maybe
some
profitability
go, with
all the
uncertain
things you have
from
today's,
you
mentioned
the
attrition
wage
increases
and
price
increases
on
the
other
side.
But
have
you
any
plan
or
any
targets
where
you
can
go
in
and
maybe
in the
next
two
or
three
or four
years?
I'll
put
away
the
question,
I'll answer it
together
with
the
next
round
of
questions,
because
looking
at
the
clock,
we
should
give
at
least
a
bit
more
opportunity
for
questions
and
I'll
come
back
to
it
Johannes, okay.
All right.
Are there
any
more questions?
[Operator Instructions]
Our
next
question is
from
the
line of
[indiscernible]
(52:48). Please
go
ahead.
Yes.
Hi,
good
morning altogether.
My
question
is
also
on
the
direction
of
the
margin
and
if
I
compare
your
outlook
in
terms
of
margin
from
October
last
year
compared
with
today's
outlook,
and
I
see
compared with
today's outlook,
and
I
see
you
are
guiding
a
higher
EBITDA
margin,
so 8.0%
compared
to
7.5%,
but
adjusted
EBITDA
margin
a
little
bit
lower
11.1
versus
11.5%.
So
what
is
behind
this
development
we
see
now
the
compared
to
October?
Here
we
go.
Yes.
First
of
all,
welcome.
Happy
to
answer
that
one.
I
was
trying
to
explain,
but
I
was
in
the
profit
and
loss
statement
that
we
do
see
relevant
cost
moving
from
the
depreciation
line
into
the
other
operating
expenses
and
this
has
been
happening
and
it
is
ongoing. Next
move
we're
going
to
do
SAP from
the
cloud.
So
far,
we
depreciate
SAP licenses
that
is
in
depreciation
line
from
the
moment
on,
we
use
SAP in
the
cloud.
It's
a
monthly
fee.
It
will
be
other
operating
cost,
which
means
we
have
a
bit
of
a
cost
move
into
the
EBITDA
and
burdening
the
EBITDA,
and
we
only
see
lower
costs
then
on
depreciation.
And
so
there
might
be
– that's
why
when
you
look
at
EBIT
and
EBT, you
do
see
the
improvement
and
only
part
of
it
comes
from
a
smaller
amortization.
It
mainly
comes
from
the
business
side.
And
so
currently
we
see
the
improvement,
at
least
for
2022
coming
on
EBIT
level
and
you
do
see
we're now
0.5%
higher
than
what
we
have
guided
four
months
ago,
three
months
ago.
And
on
the
EBITDA
side,
we're
lagging
a
bit.
I
believe
the
EBITDA
will
come
back
because
over
time,
this
move
between
depreciation
and
other
cost
will
come
to
an
end
and
the
EBITDA
margin
will
improve
again.
And so
2022
is
the
EBIT,
EBT
year
and
EBITDA
will
come
back
in
2023.
Okay.
Got
it.
Thanks.
So,
there
are
no more
questions
at
this
time.
I
hand
back
to
Marika
Lulay
and
Jochen
Ruetz.
Thank
you
very
much. Thanks
for
your
questions
and
as
usual
you
know
that
if
you
have
further
questions,
please
contact
our
Investor
Relations
colleagues
and
then
also
thanks
Jochen
for
all
the
explanations
and
looking
forward
to
seeing
you
in
the
Q1
earnings
call,
which
is
somewhere
in
May.
And
wish
you
a
nice
day
at
least
just
got
it's
sunny
outside.
I
hope
wherever
you
are
it's
sunny
as
well.
And
let's
also
hope
that
the
world
becomes
less
volatile
and
a
bit
more
stable
in
the
next
month.
Ladies
and
gentlemen, the
conference
is
now
concluded.
And
you
may
disconnect
your
telephone.
Thank
you
for
join
and
have
a
pleasant
day.
Goodbye.