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Good afternoon, ladies and gentlemen, and welcome to the National Bank of Canada's Third Quarter Results Conference Call. I would now like to turn the meeting over to Ms. Linda Boulanger, Vice President of Investor Relations. Please go ahead, Ms. Boulanger.
Thank you, operator. Good afternoon, everyone, and welcome to National Bank's Third Quarter 2020 Presentation. Presenting to you this afternoon are Louis Vachon, President and CEO; Bill Bonnell, Chief Risk Officer; and Ghislain Parent, Chief Financial Officer. Following our presentation, we will open the call for questions. Also joining us for the Q&A session are Stéphane Achard and Lucie Blanchet, Co-Heads of P&C Banking; Martin Gagnon, Head of Wealth Management; Laurent Ferreira and Denis Girouard, Co-Head of Financial Markets; and Jean Dagenais, Senior VP, Finance. Before we begin, I refer you to Slide 2 of our presentation providing National Bank's caution regarding forward-looking statements. With that, let me now turn the call over to Louis Vachon.
[Foreign Language] Linda, and thank you, everyone, for joining us. Earlier today, we reported very good results for the third quarter in the context of what continued to be a challenging environment. Our businesses performed well with pretax pre-provision earnings up 5% from last year, and the bank delivered a return on equity of 17%. As we continue to navigate this uncertain environment, our results demonstrate the resilience of our business model and the benefits of our diversified earnings stream. In terms of outlook, economic and market indicators are sending mixed signals. After an extraordinary plunge in the first half of the year, Canadian and Québec economies have begun climbing back with a phased reopening. In the province of Québec, given the strong rebound anticipated in the second half of the year, our economists are now forecasting an 8% contraction of the GDP in 2020, followed by a 5.5% recovery in 2021. In terms of provisioning, we were very proactive last quarter and significantly increased our PCLs, reflecting -- primarily to reflect the deterioration in the macroeconomic cost conditions caused by COVID-19. In the third quarter, we continued to prudently build reserves, although at a much slower pace. Our total allowances for credit losses increased to more than $1.3 billion as we recognize that the future path of the recovery and the impacts on our clients remain uncertain. At this point in time, with the information available and considering our positioning and the performance of our portfolios, we believe that we are adequately provisioned. Bill will provide further details in this -- in his remarks. At the end of the third quarter, the bank had strong capital levels with a CET1 ratio of 11.4%, in line with the previous quarter. In terms of capital deployment, our long-standing strategy remains unchanged. We will invest in our businesses where returns are accretive, otherwise returning capital to our shareholders, if permissible. Consistent with OSFI's expectations, our share buyback program remains on hold. Turning now to quarterly performance of our business segments. In P&C, pretax and pre-provision earnings are down 8% year-over-year as a result of the lower interest rate environment and softer client activity in the context of COVID, partly offset by solid growth in retail mortgages and deposits. Since the crisis began, we have been supporting our clients with deferred measures across a breadth of products. Since Q2, the value of retail loans on the deferrals is down 60%. In addition, the vast majority of clients are resuming payments as scheduled as they exit deferral programs. Wealth Management pretax pre-provision earnings were up 4% year-over-year in the third quarter. Transaction volumes remain elevated at National Bank Independent Network and National Bank Direct Brokerage. Most importantly, assets under administration and under management returned to their pre-COVID levels, which should help alleviate some of the pressure on net interest income from the current rate environment. Once again, we are pleased with the strategic and technology choices we have made in the past, and we remain committed to our client-facing strategy as we navigate these uncertain times. Financial Markets delivered solid growth, with pretax pre-provision earnings up 17% on a year-over-year basis. Our performance was driven by double-digit revenue growth in both global markets and corporate and investment banking as well as an industry-leading efficiency ratio. Our results this quarter highlight the agility of our Financial Markets franchise, which is key to delivering strong and consistent returns. This is particularly important in the context of low interest rate environment, providing the bank with a diversified earnings stream. Looking forward, our priority remains to support our clients in challenging and uncertain markets, while maintaining a prudent risk profile. Our International segment continues to perform well. Credigy's results were solid this quarter, reflecting higher revenue and lower PCL as a result of a lower COVID-19 impact versus prior quarter. Investment volumes remained strong in Q3 with average assets up 29% compared to last year. We are very comfortable with Credigy's book, which remains diversified and well positioned to withstand the impact of COVID-19. As mentioned at Q2, in the current context, we expect Credigy's earnings to be flat this year. Looking forward, we are confident in Credigy's ability to generate disciplined growth in the medium term. At ABA Bank, we saw momentum picking up starting in mid-June. During the third quarter, ABA delivered solid results with net income up 35% year-over-year, driven by strong growth in loans and deposits. Over the last few months, ABA was able to grow at a faster pace than the market with clients attracted by ABA's industry-leading digital solutions and strong brand, which have become key differentiating factors. As a result, ABA recently surpassed the 1 million client threshold in Cambodia and continues to have strong momentum. Overall, we are very satisfied with our international activities, which are positioned to perform well throughout the crisis and beyond. In the current context, we are pleased with our overall strategic positioning, which we view as defensive, namely our super regional bank model, operating primarily in Canada; our overweight position in Québec, which has strong economic fundamentals and is showing solid momentum since the reopening of the economy; our lower exposure to unsecured debt; our above-average exposure in fee-based businesses like Financial Markets and Wealth Management, which is translating into strong earnings power, providing us with additional flexibility; our unique strategy outside of Canada; and the evolution of our culture into a collaborative and adaptable organization, a key competitive advantage, especially in the current environment. In conclusion, I am satisfied with our third quarter results and with how we have navigated the crisis to date. While significant uncertainty remains regarding the duration and the impacts of the crisis, there are clear signs that the economy is rebounding. I would like to take this opportunity to sincerely thank all of our people at National Bank for their continued dedication and unwavering commitments to our clients. With that, I will now turn the call over to Bill.
[Foreign Language] Louis, and good afternoon, everyone. During the third quarter, we maintained our proactive and prudent approach to provisioning in the context of an uncertain macroeconomic environment. The progressive reopening of the economy was apparent, capital markets rebounded and were easily accessible by issuers, commodity prices increased materially and market volatility declined. However, the path to recovery is likely to be long and remains uncertain. You'll see this clearly in our economists' updated forecasts presented in the graphs on Slide 31. Our baseline expectations are for unemployment to slowly recover but to remain well above pre-crisis levels throughout the forecast period, and risks are skewed to the downside for both employment and GDP. In the table on the right, you'll find our baseline forecast for several macroeconomic indicators presented on a full calendar year basis. You can note that our quarter-over-quarter updates for those economic and market indicators were mixed. Turning to Slide 7. Our total provisions for credit losses in Q3 were $143 million or 35 basis points, 70% lower than last quarter and up almost 70% from last year. Performing PCLs totaled $62 million. This quarter, the main drivers of our performing PCLs were: an update to our IFRS 9 scenarios and factors and increased weight assigned to the pessimistic scenario, credit growth and migration and an increase in the management overlay to take into account elevated uncertainties as well as what we think was just a temporary improvement in retail credit metrics experienced this quarter. The result was 15 basis points of performing PCLs spread across the retail, nonretail and the international portfolios. Impaired PCLs totaled $88 million, only 17% higher than last year. The positive impacts of support programs were evident here, particularly in the retail portfolios, which saw a significant decrease in impaired PCLs. Looking ahead, we expect impaired losses to trend upwards into next year and want to remind you that these can be lumpy from quarter-to-quarter in the non-retail portfolios. On Slide 8, the progression in our allowances for credit losses is presented. Total allowances increased to $1.3 billion in the quarter, a 70% increase from the pre-COVID level. Performing allowances increased by $58 million to more than $1 billion, an increase of 76% since Q1. And nonperforming allowances increased to $342 million, which represents a strong 43% coverage of gross impaired loans. Given we remain cautious about the path of the recovery, we believe it appropriate to continue proactively building performing allowances. With the information we have today and based on the geographic, product and sector mix in our loan books, we are very confident that we have a prudent level of allowances. On Slide 9, we've updated some key ratios we track that demonstrate the adequacy of our provisioning. Performing allowance coverage remained very strong at 2.8x the last 12-months impaired PCLs, and total allowances now cover 4.7x our last 12-month net charge-offs. Turning to Slide 10. Gross impaired loans increased moderately to $794 million or 49 basis points. Net formations declined in corporate lending and at Credigy, while commercial lending had net repayments in the quarter. On Slide 11, we provide updated insights on our exposure to those sectors most directly impacted by COVID-19. Our exposure to consumer discretionary sectors is modest and declined on a quarter-over-quarter basis. An update on our customers' loans under deferral are shown on Slide 12. The number of new retail deferral requests during the third quarter declined by almost 90% versus Q2. The value of retail loans still under deferral declined by 60% during the quarter as more customers resumed regular payment schedules. In the remaining $3.6 billion of RESL, nearly half are insured and the LTV of the uninsured portion is 60%. Just $35 million of credit card and personal loans combined remained under deferral at the end of July. Nonretail deferral balances were stable as the vast majority of these were for a 6-month term. I think these positive metrics demonstrate the effectiveness of the programs put in place to support clients, early signs of our clients' increased confidence and prudent consumer behavior. However, we're monitoring payment patterns closely. For expired RESL deferrals, we've seen 98% already restart regular payments, and we've noticed that the performance on expired deferrals in Québec appears to be stronger than in other provinces. It is too soon to draw firm conclusions, though, as we're still in the very early days in the transition. We'll have better insights on this at the end of next quarter. On Slide 13, details of our RESL portfolio is provided. The weight in Québec was stable at 55% and insured mortgages accounted for 38% of the portfolio. Uninsured mortgages and HELOCs in the GTA and GVA represented 10% and 2%, respectively with an average LTV of 51%. In the appendices, you'll find further details on our loan portfolios and our market risk. In closing, while the economic recovery is underway, and we have seen signs of the positive impact of support programs, much uncertainty remains along the path of recovery. Looking forward, while we believe the peak of total PCLs is behind us, we expect impaired PCLs to trend upwards through next year, while our performing PCLs should be driven primarily by changes in our macro scenarios, portfolio growth and migration. We remain confident that having maintained our defensive posture in business and geographic mix and having prudently built allowances to help offset future credit losses, we're very well positioned to continue supporting our clients through these challenging times. On that, I will turn the call over to Ghislain.
Thank you, Bill, and good afternoon, everyone. My remarks today will focus on capital, beginning on Page 15. We ended the third quarter with a strong CET1 ratio of 11.43%, up 4 basis points from last quarter. The improvement mainly came from strong internal capital generation, which added 45 basis points, excluding provisions for credit losses. This highlights the value of our diversified and consistent earnings stream. Even during these times in which we are prudently building strong credit reserves, our resilient earnings allow us to continue growing our franchise and serving our clients when they need us the most. As highlighted by Bill earlier, we continue to prudently build allowances in the third quarter, representing 11 basis points of CET1. Risk-weighted asset growth reduced our CET1 ratio by 25 basis points. Turning to Page 16 on risk-weighted assets. During the third quarter, we stayed the course on business development while remaining prudent. Risk-weighted assets growth related to credit risk includes both on and off-balance sheet items. While on balance sheet, loan growth was moderate as many wholesale clients repaid precautionary draws they made in Q2, undrawn commitments and counterparty credit risk grew. During the quarter, we were proactive on both a top-down and a bottom-up approach to re-retain our wholesale borrowers, which generated 8 bps of negative migration. That was partially offset by improving ratings in retail clients, due mainly to low delinquencies and lower utilization. We were very pleased again this quarter with our organic capital generation, and see continued opportunities to invest that capital across all of our businesses. We have demonstrated the resilience and diversification of our earnings stream, which allow us to generate capital at an industry-leading ROE of 17%, while proactively building strong credit reserves and absorbing risk-weighted asset growth. Now turning to Page 17. As anticipated, our liquidity coverage ratio remained strong at 161%, with sustained growth in deposits across the bank. Our total capital ratio stood at a strong 15.1% at the end of the quarter. We are confident with the information known at this time that even under deteriorating economic conditions, we can maintain capital levels well in excess of regulatory minimum requirements. For illustrative purposes, in our stress test scenarios, a 1-notch downgrade on the wholesale book would negatively impact our CET1 ratio by approximately 100 basis points. In conclusion, while much uncertainty remains, the bank has a strong balance sheet, a defensive credit positioning and solid liquidity and capital ratios. All of our businesses are performing well, and we remain disciplined on expense management, providing us with a resilient earnings stream. On that, I'll turn the call back to the operator for the Q&A.
[Operator Instructions] Our first question is from Steve Theriault from Eight Capital.
A couple for me. Just a quick one, Bill, for you to start. You worked your way through most -- virtually all of the credit card deferrals you had on. You indicated that 98% of the RESL deferrals have restarted regular payments. Can you talk a bit about how it's gone with cards in terms of -- how that's trended in terms of restarting payments or any color you can provide there, given you're a little further ahead than some of the others?
Sure. Thanks for the question, Steve, and I'll start, and Lucie may have some additions. We didn't give color on credit cards because the -- similar to the RESL, it was very positive, the performance that we've seen. But given the billing cycle, the sample size is small, and we're a little shy. We'd like another couple of months before we draw some conclusions on it. But I can say it was similar to the RESL and quite positive with the same characteristics of kind of geographical differences between provinces. Lucie, do you have something to add?
I would say that basically, on the credit card, we see prudent behavior. So more than half of the clients that were on before have reduced their limit utilization also. And the vast majority of them have made payment during the deferral period.
Okay. And then secondly, I want to ask a question on trading revenues. They didn't show quite as much upside as what we saw from some of the other banks that have reported this quarter. So -- and in particular, equities was even a bit below recent run rates. So maybe it would be helpful just to have a little color, a, on sort of the equity trading line; and b, maybe refresh us or give us a bit of context of, say, why Q2 was a bigger quarter for you guys at National on the capital markets side versus Q3? Any sort of color would be helpful there.
Yes. Steve, this is Laurent. So I'll answer your question. I'll start with equity. So Q3, we had a significant drop in volatility levels, specifically July and August versus Q2. Our activity also on the equity side is concentrated on ETF trading. ETF trading, there was a significant boost in trading volumes in Q2. That subsided in Q3. You also saw a tightening of spreads, bid-offer spreads, I think in most equity products throughout Q3 and more specifically towards the end. So I think you made the point. I think it's important to look at Q2 transition to Q3 in the context of the crisis. But we're really satisfied. I think the overall performance of our equity segment, having navigated through very large movements in volatility levels throughout Q2 and Q3. Spikes in markets, obviously, record lows and new highs now. So I think overall, we're very comfortable there. We also saw a shift in Q3 in terms of market opportunity from equity finance towards more fixed income. So you're seeing that in our results. And I think that's a good example of the agility in our trading team. So our trading revenues, our revenues on the equity finance side have gone down significantly throughout the quarter. But we saw the upside in our fixed income. So we saw spreads go down, demand go down on the equity side, but we definitely saw a pickup on the fixed income side. There's also a difference if you look at our capital markets model versus our peers, we are Canadian. Our platform is Canadian. We're concentrated, and we're focused on Canadian clients. And so we're not active in the U.S. And I think you've seen a very large upswing in U.S. credit throughout Q3. So we didn't participate in that. So I don't know if that gives you a bit more color on our results.
Our following question is from Meny Grauman from Scotiabank.
Just following up on the capital markets side, in appendix 11, the trading VAR trend got more negative. Just wondering what the explanation is for that? And if you can provide some insight into Q4, and whether you're contemplating making changes to get to where you want to be in Q4?
Sorry, Meny, it's Laurent. You're saying that our VAR levels are higher or?
Higher, yes.
Okay. So we didn't change our strategy. I think you've heard us in the past, we are typically defensive. We like being longwall in general. And so we didn't change that strategy. I think the big change here is data. We went through a stress period and that stress is in our numbers. So we didn't reduce or change really our strategy or our risk profile. It's really having gone through a stress period, and that stays with us for a period of time.
Okay. And then just if I look at the appendix 13 and the economic forecast, one number stands out to me is just the change in the home price index forecast for 2021. And I'm just wondering what's driving that bigger negative? I mean you're going from basically forecasting flat to negative 8% Q4 over Q4 in '21. And I'm wondering the implications of that forecast for your mortgage business and just your overall view of credit in the mortgage business in particular?
Yes. I'll start off, and then I'll let Lucie talk about the mortgage business. Thanks for the question, Meny. But the change really was pushing -- it wasn't a significant change in the total from quarter-to-quarter. It was really pushing it out later what we -- what our economists expect will be a decline in house prices. So if you look at the Q2, it was more front-loaded in 2020 and then some again in 2021. Based on the experience that we actually see in the market and updating for real numbers in the quarter, it certainly has been more positive, and the home price index in the third quarter than we estimated it would be back last 3 months ago. So it's really more of a push forward of a potential decline. And Lucie, on the mortgages?
Yes. So on the mortgages, what we see right now is really the result of the consignment. And I think we will have the full impact of that in 2021, like Bill said. But I think there are still going to remain lots of differences across the country and for the different regions and also to the different types of dwelling with probably less of an impact on single dwelling, maybe more of an impact on condos, but that still has to be seen.
Our following question is from Gabriel Dechaine from National Bank Financial.
My first question is for Bill. You commented -- and it's in the slide there, the PCL, the impaired PCLs reflect government -- the benefits of the government programs. So what I understand from that is that perhaps some loans that would have gone impaired didn't because there was some government program that prevented that outcome. Is that correct? And is there any way to quantify that because a lot of people wonder what happens after some of these things end?
Gabriel, thanks for the question. So I'd say it's more than just government programs. It's also the deferral programs that the banks have put in place. And you're right, I pointed, I think, specifically on the retail side. In Q3, we saw retail impaired losses about $14 million lower than last quarter. That's because the metrics in retail, you had the -- the roll forwards into delinquencies wasn't happening for those that were -- who were under a deferral program. It had lower utilization, a lot of the indicators into the models that attribute scores for the retail clients who are showing great benefits. And so it ended up that we took lower impaired losses. And I think that's pretty consistent across the sector and credit cards and others. Given that we think that it's temporary, we used our IFRS 9 and our forward-looking management overlay to offset that. So you saw build in performing PCL to $17 million, in personal $18 million, including wealth. So I don't know whether that answers your question, but was there a second one coming?
It does. Yes. And I do have a second, and it's for you and/or Lucie, I guess you both haven't put on. It's on the deferrals and some of the trends in the numbers within your book, but also relative to peers. Within your book, big drop in the number of -- value of mortgages deferring payment, but much bigger than what we've seen from the other banks. Is that a geographic thing? How are you managing it? And then versus the nonretail portfolio, big drop in retail, not so big -- well, it's flat in nonretail. I just want to know what's going on there. Are these 6-month deferral programs? Are we going to have the rubber meets the road in October kind of thing? Or something else going on?
Yes, Gabriel, I'll start on the nonretail then I'll pass to Lucie, and we'll share insights on the retail. So on the nonretail, you had it exactly right. The vast, vast majority of the deferrals were for 6 months. So it's really in Q4 that we'll see those rolling out of deferrals. The small number that have come off out of deferrals, so far, the performance has been positive. But again, I'll caution it's early days. Lucie, on the retail?
Yes. So Gabriel, actually the reflect of -- the approach that we took. So back in March, I'd say a couple of days into the shutdown, we had to make quick decisions on how to proceed with deferrals, knowing also that this would be a big uncertainty looking forward. So on the unsecured credit, we offered 3 months. And it's important to note that we have stopped offering deferrals on unsecured credit as of June 30. And on mortgages, actually, what we did is we offered up to 6 months, but we approached it to work proactively with our customers for our first 3-month period and then proceed with another 3 months at their request based on [ is there a need or hardship ]. So there were a couple of reasons why we did that. First, we wanted to be proactive and work with our customers quicker than in 6 months to better understand their situation and find proactive solutions. But we also understood that there was a cost for them to defer their payments, and we wanted to limit that impact as much as possible. And obviously, it gave us some insights on the risk trends before 6 months.
Following question is from Doug Young from Desjardins Capital Markets.
Bill, the impaired PCL ratio, 20 basis points, obviously, quite low and as you've indicated, you do expect that to trend higher as we move through Q4 and into next year. And I guess, is there any way to size this? Like I know you've given guidance on PCLs in the past. And I guess -- I get that we're more in uncertain times, but is there any way to kind of -- in your model to give us a sense of what that impaired PCL could look like as we go through fiscal '21?
Thanks for the question, Doug. I'm going to give you a 2-part answer. And you may not like it. But the first part is, I'm not comfortable to give you a basis point guidance on it. The main reason is because uncertainty is very, very high. We're only 6 months into this global pandemic. I've been through a lot of different downturns in the past in my career, but never a global pandemic. So I think it's better to be prudent and have a few more months before we think about giving guidance. But the second part, Doug, is I'm happy to share with you how I think about what our total PCLs will be looking forward. And the first point is, I think, like in any downturn, the migration to impaired and -- impaired losses doesn't happen all at once in 1 or 2 quarters. It happens over time. And I think in this specific downturn, the nature of the pandemic and the nature of the programs that were put in place, that it may be longer for that to happen than in some of the other financial downturns I've seen before. The second is, I have a firm belief that what's going to drive the total aggregate of our realized losses through this cycle are really going to be the decisions we took over the last 2 or 3 years on our business mix, on not stretching for growth during the late-stage of the cycle. So I think that in the end, I think I've mentioned it before, it's going to be, what's the aggregate impaired losses that we take. And finally, the way I think about it too is in an IFRS 9 world, if we built adequate performing allowances, at some point, looking forward, that those allowances are going to bleed back into -- to income to offset the impact of the impaired losses. So with that context and what -- how I think about it, I'm comfortable to say that I believe we saw the peak in total PCLs in Q2. I think that Q3's 20 basis points of impaired PCLs is low and it's going to trend up. And I really think that the level of our performing allowances at 2.8x coverage of last 12 months impaired and 4.7x net charge-offs, I think that it's a prudent level given our mix and the cautious decisions we took over the last few years.
And just, Bill, on the allowance side, you talked about management overlay. I'm sure there was some in Q2 and Q3. Can you size like what that was? I know you didn't want to factor in too much of the benefits of retail because it's too soon, and there's going to be some deterioration. But is there any way to size like how much that overlay factored in?
I think in the past -- I think I'm comfortable giving you direction, but I don't think we've talked about size. So it's -- our performing PCLs were a lot lower this quarter than last quarter. And I gave you the -- really the key drivers of it in my text. And I thought it was important to mention that given the uncertainties and the -- like we talked about the temporary impacts on the retail impairs, we thought it prudent to address that through our forward-looking management overlay. But no, I wouldn't want to size it for you.
Okay. And then just second question. The -- on the CET1 ratio, a bit different than what we saw from others. You did have a negative impact from RWA this quarter. And just trying to get a sense of -- maybe you can unpack what really drove that. And then same idea. So how do you see that -- some of your peers have kind of talked a bit of how they think the CET1 ratio could unfold over the next 2 to 3 quarters. And obviously, with negative migration coming through, like how do you foresee that occurring migration flowing through and impacting your CET1 ratio over the next year?
Maybe I can start on the migration and then vest it off for the other. But in terms of migration, as you know, in the retail book, it's very much input into the model driven as opposed to commercial and corporate where it's file-by-file assessment. For our commercial and corporate, we have both the top-down and the bottom-up. And typically, we focus on getting the re-ratings done quickly for the higher risk file. So oil and gas is the sector that -- oil and gas and the retail sector are the sectors that have seen the highest downgrades or migration from our reviews. For oil and gas, the spring review was pretty well done by the end of the quarter. For some of the other sectors in commercial, it takes a little longer. So we're more proactive on the top-down for -- on a top-down approach of reducing or decreasing the risk rating on those files, which had not yet been reviewed individually. And we did that for retail and for commercial real estate, the retail segment. And then on the commercial, the file-by-file approach, again, we focus on a risk-based approach and also on the larger files. And so far, for our commercial reviews, we're 45% done in value, and that will continue on over the next couple of quarters. So that's it for migration. And one last comment on migration is there are many sectors which we didn't see much negative migration, so some sectors that are food and pharmacy and gold mining portfolios and such. We saw very little migration in many other sectors than those touched directly by COVID. Ghislain?
Well, as Bill mentioned, we expect some negative migration in the next quarters, but it's going to come gradually on the quarters. And it will be manageable within our CET1 ratio.
And to add to that, it's Louis. So generally, in terms of position, in terms of CET1, what you should expect over the next few quarters, you should expect that ratio to creep up over time. Given our -- I think we have been generating good organic capital generation. And at the same time, though, I think the where risk-weighted asset came this quarter, the increase came from capital markets on off-balance sheet items. And generally, I think we can -- we're comfortable given where we are in terms of performance that we can slowly creep up in terms of CET1 and still use additional risk-weighted assets to grow the business and frankly, generate revenue growth for '21 and '22. So I think that's what you should expect going forward.
The following question is from Sohrab Movahedi from BMO Capital Markets.
Louis, I just thought maybe I can go to you. When you finished your remarks, you said you were satisfied with the quarter's results. What would have made you ecstatic?
Get a part-time job as a psychologist. I think it's tough. I'll give you the more substantive answer. I think it is, obviously, what we called it a very good quarter. It's tough to be ecstatic in an environment where you have a pandemic that affects an important segment of the population in a very negative way.
So when -- so 6 months into a global pandemic, your EPS back to pre-pandemic levels, your ROE back to pre-pandemic levels. And so away from the wording that we used to describe it, I mean how can things get better from here?
Sorry, sorry, I missed the last part of your question.
I apologize. I just wanted to find out how can things get better from here, regardless of the words we used to characterize the quarter?
Points of improvement that we're working at, obviously, is the sanitary condition, which is still impacting a segment of our population and a segment of our economy, particularly the discretionary economy in urban centers is still suffering quite a bit from the side effects of the pandemic. So I think over time, is -- how is that evolving? And how is the pandemic from a sanitary and economic standpoint improving? So there is room for improvement just on the -- on that basis. And I'm not a medical expert. I don't know what the timing is in terms of finding a cure or a vaccine for this. But there's still -- on that, Sohrab, I think they will continue to be -- we would reverse the -- a negative headwind on the credit front at the very least. And hopefully, one day on the interest rate front. So that is 1 clear path for me of improvement. The other one is, I think we -- the last thing we want to do in the context of a pandemic that we have never seen, in the context of a globalized and digitized economy. I think you want to remain humble and on your toes in that environment. So the last thing we want to signal is hubris or arrogance in this kind of environment. That being said, I think if you know -- you know our organization quite well. National Bank is a combination of regional and sectorial niches. So either, as I said, the highly specialized or highly knowledgeable on a regional basis. And we feel that, that high level of specialty should help us going forward and growing even in quite complex environment and a very uncertain environment. I think that positioning has served us well in the past, and it should continue to serve us well in different possible environments. Does that answer your question?
Yes, that's very helpful. Maybe just to kind of tie it back into one direction. And if the direction arrow, given everything you said about the uniqueness and the nature of the business and the composition of the activities and what have you, is your ROEs heading higher, staying flat or heading lower from here?
I think we'll do the right thing over the long term. We're -- I think we're satisfied with the strategic choices we have made, I think, in our risk positioning. But the -- our objective over time is to have a balanced core for our stakeholders, would be shareholders, our clients, our employees. So we're not managing the bank on 1 number. We're managing the bank on a number of KPIs and ways of measuring ourselves, which include the 3 main stakeholders that I just mentioned. If they do end up producing the highest ROE, all the better. But it is not -- I can assure you, we're not managing the bank on one number.
The following question is from Nigel D'Souza from Veritas Investment Research.
I have 2 quick clarification questions for you. The first is on the nonretail loans and deferral. You mentioned that -- towards in your presentation that less than 10% is noninvestment-grade unsecured. And I was wondering if you could give us a sense of what the total exposure to or mix of noninvestment-grade credit is? And maybe some more color on the sector mix of those nonretail loans in deferral?
Nigel, I'll start off, and if Stéphane has something to add, he'll jump in. What I can tell you about the nonretail in terms of sectors, the sectors in our portfolio that have got the highest percentage that are in deferral, it's -- retail trade is the first, and that shouldn't be a surprise. When we dig a little deeper into retail, which is a pretty broad sector, the auto dealerships or auto dealership clients are the highest there. And while we wouldn't have thought it at the beginning of the pandemic, what we've seen recently is the business has actually rebounded very, very strongly for our clients in that sector to where I think their July sales were just about back at or maybe even a little more than year-over-year numbers. So the -- that's the first. The other sector that -- the second sector was manufacturing, and we have seen with the reopening of the economy, some positive news -- positive signals there. And conversations with clients are positive. But I will caution you on all of these numbers, we're still early, and I don't want to draw too many conclusions. But what we've seen so far has been good. Stéphane, do you have anything to add?
No. As to the percentage of investment-grade versus noninvestment grade, as you know, the reality is that, Nigel, that the commercial market is largely noninvestment grades. So I don't have the number offhand, but the vast majority of our ending commercial markets business is typically noninvestment grade.
Yes. Typically, Nigel, it's at the high levels. Our corporate book, it's more than -- it's almost 3/4 probably investment grade, and the commercial book is more than 90% secured, 90%, 92% secured. It's kind of 2 buckets. And of course, the deferrals are primarily in the commercial sector.
That's really helpful commentary. And I just have a quick follow-up. Second question here, just on risk-weighted assets for retail. So my understanding is that typically, these assumptions that feed into risk-weighted assets are through-the-cycle estimates and not so much point-in-time estimates. So could you provide us some colors and insight into how sensitive your inputs are for retail RWAs to the delinquency trends in real time? Or what we see on delinquencies once we move past the deferral period?
So Nigel, I'll start, but I think that maybe a question that we can go into -- we could spend a lot of time on, and we could do something offline. But clearly, you're right, the models for retail for RWA, they're different than the IFRS 9 models and that they are more through the cycle. However, the drivers of them in terms of the equivalent of a borrower risk rating are impacted by things like utilization delinquencies and such. So there is some sensitivity there. And maybe we can follow up off-line.
Our following question is from Paul Holden from CIBC.
I want to get a better sense of your plans to manage the loan deferrals or specifically the residential mortgage deferrals as they roll off. And as a question kind of in the context of your own economic assumptions, which suggests home prices are going to be trending down next year. So really trying to get a sense of like how aggressive are you going to be trying to get ahead of that curve and manage through these loans sooner than later?
Thanks, Paul. Yes. And Paul, we were having problems hearing you. I think I captured it. But if Lucie and I don't answer it, maybe we'll get you to repeat the question because your voice was soft. But on the -- a couple of points I'll make on the deferrals for residential mortgages is the -- as I think the slide shows, the LTV is 60%. So -- and the credit scores are quite high for those that are in deferral as well. So we think that as we transition out, there's a -- even for those that may be having ongoing temporary difficulties with income loss or disruption or others, there will be good possibilities of working with the clients to find a solution that fits. As we dig down into the portfolio as well, and we look at how many of the population is what we consider vulnerable or higher risk. And those would be those with the lower credit score, say, mid-600s and worse and high LTVs is 75% and higher. The number is pretty small. It's less than $50 million. So the approach of how to work with the clients as they come off transition will differ depending on their situation, but the vast, vast, vast majority in that population, we think we'll be able to work with. And Lucie, do you want to talk about strategy?
Yes. And overall, when we look at the mortgage deferrals that are left, in terms of relationship with the bank, the average duration is 15 years of those customers. So obviously, we will definitely work with them on a case-by-case basis and making sure that we offer them the different options that we have in our playbook in those cases.
Got it. And hopefully, my voice is more clear now. So I do have a second question. Because a lot of what we can focus on across the bank is sort of the more defensive actions taking place and some of the risks. But I think it is interesting to kind of turn a little bit to growth -- potential growth opportunities here, how you're thinking about that, like are there pockets of opportunities you're seeing that are arising as a result of the dislocations, whether that's better opportunities to grow in loans or maybe allocate capital, different key income-related businesses? Sort of curious on your thoughts there.
Paul, it's Louis. Welcome to the bank beat, by the way. The -- I think I gave part of the answer when I was talking to Sohrab. But clearly, let's start with the more obvious part in terms of growth. I think our international division remains very well positioned. Cambodia, ABA has very good momentum, which should carry us into '21, '22. And Credigy, also, we're quite happy with how they're performing. And so we think we can generate double-digit growth with that division, too. So international, I think we're well positioned. We continue to like the real estate market in Québec, particularly residential market. Lucie and her team are working very hard in that particular segment with very good success. I think our strategy in terms of specialized commercial, both in Québec and outside of Québec, which Stéphane is doing -- giving, I think, has room to grow. I think, generally, we'll have some tailwinds as we move out of this pandemic, both in retail and commercial, levels of activity should go up in Canada and then the recovery. So that should help us and help the industry generally. And lastly, I think we're very, very satisfied with the way we're positioned both in Wealth Management and in capital markets, we're quite differentiated from our peers. And I think we like our strategic positioning. You should probably not expect acquisitions in the short-term from us. I think we're very, very focused on organic growth versus acquisition.
[Operator Instructions] Our following question is from Gabriel Dechaine from National Bank Financial.
I didn't think I'll get a follow-up. But anyway, just wanted to circle back with Laurent on the VAR and market risk RWA issue. And it sounds to me like that might be something that could reverse. Volatility levels are back down. And if they continue on that trajectory, could we see some of the -- that RWA inflation come back in Q4 or Q1 next year, all else equal? And then on Credigy, just wondering if your outlook for growth there has changed. I'm sure it's still a good one, but with the Fed buying everything out there and liquidity ample, to say the least, maybe the distressed opportunities just aren't as big as maybe they looked like a few months ago?
I'll start with the Credigy, perhaps, then Laurent will answer on RWA. You're right that the very aggressive quantitative easing has helped market recover and has helped the securitization market, which in some ways is a direct competitor to Credigy. That being said, I think there's still sufficient dislocation and disruption in the credit markets in U.S. that will still allow us to generate good growth. That's what we hear from the team and so I think we'll see. I think the -- there's still a lot of episodes to be written on how the Fed will manage the pandemic in the U.S. and how the economy -- U.S. economy will recover. So that's on that. And on the RWA, Laurent?
Sure. I think, Gabriel, you could see a trend down, but we didn't change anything to our strategy. We haven't reduced our activities with clients, servicing our clients. And so from that standpoint, we don't think that there's going to be any reduction from the way we've been operating. So the issue is we've been through a very volatile period. And so that is going to stay with us for a bit of time. But it will trend down at some point, Gabriel.
We have no further questions registered at this time. I would now like to turn the meeting back over to Mr. Vachon.
Thank you, everyone, and we'll talk to you next quarter. Thank you. Have a good day.
Thank you. The conference has now ended. Please disconnect your lines at this time, and we thank you for your participation.