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This alert will be permanently deleted.
Good morning ladies
and gentlemen.
Welcome
to
Kinaxis,
Incorporated
Fiscal
2021
Fourth
Quarter
Results
Conference
Call.
At
this
time,
all
participants
are
in
a
listen-only
mode.
Following
the
presentation,
we
will
conduct
a
question-and-answer
session.
Instructions
will
be
provided
at
that
time
for
you
to
queue
up
for
questions.
I'd
like
to
remind
everyone
that
this
call
is
being
recorded
today,
Wednesday,
March
2, 2022.
I
will
now
turn
the conference
over
to
Rick
Wadsworth,
Vice
President
of
Investor
Relations
at
Kinaxis,
Incorporated.
Please
go
ahead,
Mr.
Wadsworth.
Thanks,
operator.
Good
morning
and
welcome
to
the
Kinaxis
earnings
call.
Today,
we will
be
discussing
our
fourth
quarter
and
year-end
results,
which
we
issued
after
close
of
markets
yesterday.
With
me
on
the call
are
John
Sicard,
our
President
and
Chief
Executive
Officer;
and
Blaine
Fitzgerald,
our
Chief
Financial
Officer.
Before
we
get
started,
I
want to
emphasize
that
some
of the
information
discussed
on
this
call
is
based
on
information
as
of
today,
March
2, 2022,
and
contains
forward-looking
statements
that
involve
risks
and
uncertainties.
Actual
results
may
differ
materially
from
those
set
forth
in
such
statements.
For
a
discussion
of
these
risks
and
uncertainties,
you
should
review
the
forward-looking
statements
disclosure
in
the
earnings
press
release
as
well
as
in
our
Kinaxis'
filings.
During
this
call,
we
will
discuss
IFRS
results
and
non-IFRS
financial
measures.
The
reconciliation
between
IFRS
results
and
non-IFRS
financial
measures
is
available
in our
earnings
press
release
and
in
our
MD&A,
both
of
which
can
be
found
on
the
Investor
Relations
section
of our
website,
kinaxis.com,
and
on
SEDAR.
Participants
are
advised
that
the
webcast
is
live
and
is
also
being
recorded
for
playback
purposes.
An
archive
of
the
webcast
will
be
made
available
on
the
IR
section
of
our
website.
Neither
this
call
nor
the
webcast
archive
may
be
re-recorded
or
otherwise
reproduced
or
distributed
without
prior
written
permission
from
Kinaxis.
To
begin our
call,
John
will
discuss
the
highlights
per
quarter
as
well
as
recent
business
developments
followed
by
Blaine,
who
review
our
financial
results
and
outlook.
Finally,
John
will
make
some
closing
remarks
for
opening
up
the
line
for
questions.
We
have
a
presentation
to
accompany
today's
call,
which
can
be
downloaded
from
the
Investor
Relations
home
page
of
our
website
kinaxis.com.
We'll
let
you
know
when
they
change
slides.
I'll now turn the call over to John.
Thank
you,
Rick.
Good
morning,
everyone,
and
thank
you
for
joining
us
today.
I'll
be
starting
on
slide
4.
I'm
pleased
to
report
that
Kinaxis
had
a
strong
end
to
our
fiscal
year,
both
in
our
financial
results
and
key
operating
metrics.
For
Q4,
we
achieved
SaaS
revenue
growth
of
18%
to
$46.9
million.
Total
revenue
growth
of
25%
to
$68.5
million
and
an
adjusted
EBITDA
margin of
16%.
For
the
year,
we
hit
all
of
our
financial
targets,
including
those
we
raised
within
the
year.
Turning
to
slide
5,
we
are
thrilled
with
the
continuation
of
accelerated
momentum
Kinaxis
is
experiencing.
In
Q4
and
for
the
full
year,
we
achieved
a
record
high
level
of
incremental
subscription
bookings.
And
in
Q4
also
set
a
new
all-time
high
for
new
customer
wins.
In
fact,
we
more
than
doubled
the
number
of
new
customer
wins
for
the
full
year
compared
to
2020. We
were
incredibly
humbled
to
welcome
some
globally
recognized
brands
across
multiple
vertical
markets
and
geographies.
And
I'm
happy
to
highlight
just
a
few
of
them
for
you
here
today.
In
life
sciences,
we
earned
the
trust
of
Cardinal
Health,
Lupin
Limited
and
we're
particularly
pleased
and
proud
to
be
working
with
BioNTech.
In
consumer
products
we
added
Boston
Beer,
Edwards
Limited,
High
Liner
Foods,
Jamieson
Wellness
and
Robert
Bosch.
In
automotive,
we
welcomed
Mazda
Motor
Europe
to
our
ever
growing
list
of
iconic
customers
in
that
market.
In
high-tech
and
right
here
in
Canada
Rogers
Communications joined
us.
And
in
the
industrial
sector,
we
won
BP
International
Limited,
our
second
bellwether
account
in
oil
and
gas.
There
are
so
many
other
names
I
hope
to
be
able
to
share
with
you
in the
future.
But
these
few
shared
with
you
today
demonstrate
that
accelerated
momentum
is
upon
us.
And
in
fact,
as
maintained,
it
has
maintained
pace
in
the
opening
weeks
of
2022,
as
we
continue
to
add
major
global
brands
to
the
Kinaxis
family
of
customers.
Our
success
through
2021
in
winning
new
customers,
combined
with
expansion
from
our
installed
base,
has
resulted
in
very
strong
annual
recurring
revenue.
At
year-end
ARR
was
recorded
at
$225
million
in
constant
currency. And
our
backlog
of
business
recorded
at
a
very
healthy
$484
million.
Add
to
that
a
four
quarter
rolling
pipeline
that
continues
to
grow,
and
we
have
confident
visibility
into
SaaS
revenue
growth
of
23%
to
25%
for
2022.
Our
recent
initiatives
to
expand
into
mid-market
opportunities
and
accelerate
time
to
value
for
new
customers
have
been
very
successful.
Year-to-date
we
saw
roughly
55%
to
45%
split
between
new
enterprise
customers
and
midmarket
or
smaller
customers.
RapidStart
was
chosen
as
the
initial
implementation
approach
by
roughly
one
third
of
all
new
customers
and
this
is
a
trend
we
believe
will
persist.
As
we
exit
pandemic
protocols,
we
continue
to
see
supply
chains
at
the
forefront
of
boardroom
conversations
and
in
the
news.
The
need
for
supply
chain
resilience
has
never
been
more
apparent
and
demands
for
transformation
towards
true
end-to-end
concurrent
planning.
Kinaxis
simply
has
never
been
more
relevant
nor
better
positioned
to
serve
the
needs
of
our
markets.
We
are
responding
to
this
accelerated
momentum
and
responding
to
market
indicators
by
continuing
to
invest,
to
grow
our
market
share
and
enhance
our
platform
and
service
offerings
to
further
distance
ourselves
from
the
competition.
I'll
now
ask
Blaine
to
discuss
results
of
our
Q4
and
the
year.
Blaine?
Thank
you,
John,
and
good
morning.
As
a
reminder,
unless
noted
otherwise,
all
figures
reported
on
today's
call
are
in
US
dollars
under
IFRS.
You
move
on
to
slide
6,
total
revenue
in
the
fourth
quarter
was
up
25%
to
$68.5
million.
SaaS
revenue
grew
18%
to
$46.9
million,
driven
by
record
new
customer
wins
in
recent
quarters
and
the
expansion
of
existing
customer
subscriptions. Subscription
term
license
revenue
was
$1.4
million
versus
$1.9
million
in
Q4 of
2020.
Fluctuations
in
this
revenue
item
are
generally
tied
to
the
normal
renewal
cycle
of
our
customer-hosted
software
subscription
and
will
vary
period
to period
as
a
result.
Our
professional services
activity
was
strong
again,
resulting
in
$17
million
in
revenue
or
50%
growth
over
the
corresponding
quarter
of
2020. The
rapid
growth
reflects
accelerating
new
customer
wins
in
recent
periods
and
expansion
of
our
service
offerings.
Generally,
this
revenue
item
varies
from
quarter-to-quarter
based
on the
number,
size
and
timing
of
customer
projects
underway,
as
well
as the
proportion
of
work
assumed
by
partners.
Maintenance
and
support
revenue
for
the
quarter
was
$3.2
million,
in
line
with
recent
project
periods,
but
up
72%
from
Q4
2020,
which
was
largely
due
to
an
adjustment
made
to
this
revenue
item
in
the
comparative
period.
We
continue
to
be
pleased
with
the
diversity
and
strength
of
our
total
revenue
base.
For
the
quarter
and
year-to-date,
our
10 largest
customers
accounted
for
26%
and
25%
of
our
total
revenues,
respectively,
with
no
individual
customer
accounting
for
greater
than
10%
of
total
revenues.
Fourth
quarter
gross
profit
increased
by
26%
to
$43.9
million,
as
a
result
of
our
revenue
growth.
Gross
margin
in
the
quarter
was
64%,
compared
to
63%
in
Q4
2020.
Adjusted
EBITDA was
up
85%
to
$11.3
million
or
a
margin
of 16%,
compared
to
11%
in
the
fourth
quarter
last
year.
Our
loss
in
the
quarter
was
$2.9
million,
compared
to
$1.6
million
in
Q4
2020.
Q4
cash
flow
from
operating
activities
was
at approximate
level
with
the
comparable
period
at
$3.2
million.
At
December
31, 2021,
cash
and
cash
equivalents
and
short-term
investments
totaled
$233.4
million,
compared
to
$213.1
million
at
the
end
of
2020.
We
remain
pleased
with
our
outstanding
track
record
of
cash
generation.
Move
to
slide
7. Full
year
2020 results
included
total
revenue
of
$250.7
million,
up
12%
from
2020. SaaS
revenue
of
$174.5
million,
up
17%;
subscription
term
licenses
revenue
of
$6.1
million,
a
decrease
of
66%,
which
is
simply
a
reflection
of
2021
being
the
low
point
of
the
normal
three-year
cycle
of
customer-hosted
subscription
renewals.
Adjusted
EBITDA
margin
of
16%
compared
to
24%
in
2020,
reflecting
the
natural
dip
and
subscription
term
license
revenue
and
the
significant
strategic
investments
we
made
in
2020
and
2021,
which
are
now
resulting
in
acceleration
across
our
business.
A
loss
of $1.2
million
compared
to
a
profit
of
$13.7
million,
reflecting
the
same
items
as
for
adjusted
EBITDA,
plus
higher
share-based
compensation
and
depreciation
expense.
Finally,
cash
flow from
operating
activities
was
$50.1
million,
compared
to
$59.5
million
in
2020.
As
John mentioned
at
the
beginning
of
the
call,
we
are
very
pleased
to
have
met
or
exceeded
all
aspects
of
our
initial
and
increased
guidance
for
the
year.
Ultimately,
though,
our
focus
in
2021
was
on
growing
our
incremental
subscription
bookings.
In
that
respect,
2021
was
our
most
successful
year
by
some
measure,
as
reflected
in
some
key
operating
metrics.
Looking
at slide
8,
let's
look
at
the
most
important
metric
first,
annual
recurring
revenue,
or
ARR.
Including
currency effects,
our
ARR
grew
$36
million
to
$221
million
or 19%
compared
to
an
increase
last
year
of
$26
million
or
17%
growth.
Our
currency
movements
[indiscernible]
(00:11:43) some
even
stronger
underlying
growth.
We
are
very
pleased
that
our
ARR on
a
constant-currency basis
grew $40
million
in 2021
to
$225
million
or
21%
growth
compared
to
an
increase
last
year
of
only
$24
million
or
15%
growth.
This
dramatic
improvement
is
a
reflection
of
the
unprecedented
strength
we
have
experienced
all
year
winning
new
accounts
and
of
success,
winning
incremental
business
from
our
installed
base.
I'll
remind
you
that
growth
rate
for
SaaS
portion
of
ARR
is
higher
than
for
total
ARR.
So
we
have
full
confidence
that
we
can
grow
SaaS
revenue
by
23%
to
25%
in
2022.
I'll
also
note
that
an
unusual
number
of
the
contracts
we
signed
in
the
fourth
quarter
included
provisions
that
build
in
meaningful
expansion
of
the
subscription
amounts
throughout
2022 and
2023.
Our
ARR
at
year-end
is
conservative
and
that
it
does
not
yet
reflect
its
guaranteed
growth.
Including
those
amounts
would
have resulted
in
even
higher
ARR
growth
rates.
Moving
to slide
9,
our
remaining
performance
obligations,
or
RPO,
is
very
strong
at
$484 million,
up
27%
from
December
31, 2020.
Of
that
total,
$424
million
relates
to
SaaS
business,
which
is
up
20%.
Further
details
on
our
RPO
can
be
found
in
the
revenue
notes
to
our
financials.
The
RPO
growth
reflects
the
record
level
of
incremental
subscription
bookings
in
2021
from
new
and
existing
customers,
but
also
reflects
the
fact
that
more
renewals
happen
to
be
scheduled
for
Q4
than
in
recent
quarters,
as
we
indicated
would
be
the
case
on
our
last
call.
While
RPO
is a
valuable
metric,
remember
that
is
impacted
by
the
normal
schedule
of
existing
customer
contract
renewals
and
their
duration
among
other
factors.
ARR
is
a
more
specific
indicator
of
momentum
in
winning
new
subscription
business,
which
in
turn
drives
future
revenue
growth.
Of
the
2021
RPO
amount,
approximately
$217
million
will
be
recognized
as
revenue
in 2022,
of
which
approximately
$179
million
relates
to
SaaS
business.
This
guaranteed
backlog
of
SaaS
business
provides
us
over
80%
coverage
of
our
2022
SaaS
revenue
outlook
at
the
midpoint,
which
has
been
a
typical
target
for
us.
Go
on
to
slide 10.
With
respect
to
our
outlook,
we're
pleased
to
be
able
to
provide
you
with
initial
guidance
for
fiscal
2022.
We
expect
total
annual
revenue
to
be
between
$335 million
and
$345
million,
representing
approximately
36%
growth
at
the
midpoint.
SaaS
revenue
is
expected
to
grow
between
23%
and
25%
over
our
2021
level. Subscription
term
license
revenue
will
hit
the
peak
of
its
three-year
cycle
in
2022. So
we're
expecting
between
$30 million
and
$32
million.
The
growth
in this
amount
since
the
last
peak
of
$26
million
in
2019
largely
reflects
expansion
activity
within
the
on-premise
customer
pool.
Roughly
two-thirds
of
this
revenue
will
be
recognized
in
the
first
quarter,
just
less
than
one
quarter
of
the
amount
in
Q3
and
the
remainder
in
Q4.
I
should
add
that
due
to the
growth
in
this
item,
maintenance
and support
revenue
will
also
grow
by
$2
million
in
2022.
Finally,
for
2022,
we
expect
our
adjusted
EBITDA
margin
to
be
between
15%
and
18%.
The market
for
supply
chain
planning
and
our
own
unique differentiation
within
it
have
never
been
stronger.
So
we
decided
to
continue
to
invest
aggressively
in
all
aspects
of
the
business.
R&D,
sales
and
marketing,
professional
services,
customer
care
and
G&A
were
necessary
to
support
greater
scale.
As
momentum
behind
digitalization
of
supply
chains
continues
to
pick
up
pace,
we
will
make
sure
that
we
have
all
the resources
available
to
meet
the opportunity
and
extend
our
lead.
Looking
at
other
financial
targets
for
2022,
we're
aiming
for
a
gross
margin
in
the
63%
to
65%
range.
Sales
and marketing,
and
research
and
development
to
be
approximately
22%
to
24%
of
revenue
each
and
G&A
could
be
in
the
16%
to
18%
range.
We
expect
CapEx
will
be
between $23
million
and $28
million,
mostly
related
to
expansions
to
our
data
center
capacity
to
support
our
growing
customer
base.
We've
seen our
best
from 2020
and
2021
pay
off,
and
we
see
plenty
of
opportunity
for
continued
growth.
Our
ongoing
investment
in
strategic
initiatives,
as
reflected
in
our
guidance
for
2022,
demonstrates
our
high
level
of
confidence
that
we
are
moving
in
the
right
direction
as
we
build
for
the
long-term.
With
that,
I
will
turn
the
call
back
over
to
John.
Thank
you,
Blaine.
Let
me
reiterate
a
few
important
points
before
we
move
to
the
Q&A
portion
of
the
call.
First
and
foremost,
the
quality
and
quantity
of
customers
that
continues
to
join
the
Kinaxis
family
is
beyond
humbling.
For
both
investors
and
our
end
markets,
our
blue
chip
customer
base
continues
to
represent
the
biggest
proof
point
of
our
entirely
unique
differentiator,
concurrent
planning.
Secondly,
key
strategies
that
we
have
recently
put
in
place,
including
our
decision
to
proactively
target
the
mid-market
and
to
accelerate
time
to
value
with
RapidStart,
are
working.
New
customer
wins
have
hit
record
levels
and
thanks
to
the
proven
value
and
stickiness
of
RapidResponse,
we
expect
each
to
grow
with
us
for
a
very
long
time.
Third,
we
have
exceptional
visibility
into
2022
that
will
deliver
greatly
accelerated
SaaS
revenue
growth
as
reflected
by
expansion
in
our
ARR
and
RPO
numbers I've
shared
today.
Finally,
our
confidence
in
the
market's
demand
for
our
flavor
supply
chain
transformation
remains
very
high
and
we
will
continue
to
invest
to
ensure
we
are
ready
to
absorb
success.
We
see
tremendous
opportunities
to
capture
more
market
share
and
enhance
our
platform
and
service
offerings
to
distance
ourselves
even
further
from
the
competition.
Momentum
in
the
business
is
at
an
unprecedented
level,
and
we
intend
to
take
full
advantage
of
that.
As
always,
thank
you
for
taking
the
time
to
join
us
on
the
call.
And
with
that,
I'll
turn
the
line
over
to
the
operator
for
Q&A.
Thank
you.
We
will
now
begin
the
question-and-answer
session.
[Operator Instructions]
Our
first
question
comes
from
Thanos
Moschopoulos
from
BMO
Capital
Markets.
Please
go
ahead.
Good
morning.
John,
you
mentioned
the
one
with
BP,
which
is
interesting,
since that's
obviously
a
non-traditional
vertical.
Anything
you
can
tell
us
about
that
use
case,
whether
we're
talking
about upstream
or
downstream
and
just
in
general
in
terms
of
the
pipeline
and
opportunity
you're
seeing
in
the
oil
and
gas?
It's
a
great
observation,
Thanos. And
we
are
seeing
some
interest,
some
general
interest
from
that
sector.
As
I
mentioned,
this
was
our
second
bellwether
for
that.
I'll
call
it
a
sub-vertical
of
industrial.
And
we're
generally
in
the
upstream
of
that
– of those
use cases.
So, obviously,
not
in
the
refinement
or
the
exploratory
side
of
their
supply
chain.
But
we
do
see
it
as
a
very
interesting
sub-segment
of
the
industrial
market,
and
you
may
very
well
hear
some
other
names
as
the
year
progresses.
Okay.
Great.
Can
you
update
us
on
the
competition?
So
I
assume
in
enterprise,
it's
probably
the usual
suspects,
but
as
you
go
into
the
mid-market,
is
it
a
different
characters
to some
extent,
or
what
are
you
seeing?
We're
–
there
hasn't really
been
a
meaningful
change.
We
continue
to
see SAP
as
the
traditional
incumbent.
We
see
Blue
Yonder
and
o9
from
time
to
time.
I
would
say
the
Gartner
Magic
Quadrant
has
done
an
exceptional
job
at
showing
where
the
gaps
are
between
the
competitors.
And
I
will
say
we
are
certainly
looking
forward
to
the
release
of
the
2022
MQ,
I'm
told
is
imminent.
We
shall
see.
But
I
think
the
Gartner
does
an
exceptional
job
at
highlighting
the
differences
between
competitors.
But
again,
I'll
say,
we
have
not
in
the
field
seen
any
meaningful
shift
in
one
direction
or
the
other.
Okay.
And
then finally
on
M&A,
you
announced
a
small
tuck-in
an
opportunity
to
call
out
there.
And
then in
general,
any
commentary on
M&A pipeline
will
be
helpful?
Thanks.
Yeah.
Thanks
for
that.
Yeah.
So
we
are
–
I
think,
I've
said
this
on
prior
calls
being
a
lot
more
thoughtful
about
filling
white
space
and
what
I
would
call
technical
gaps
that
we
might
see
opportunities
for.
And
so,
at
the
same
time,
our
approach
to
RapidResponse
as
a
platform
and
really
driving
other
companies
to
build
their
own
intellectual
property
on
top
of
RapidResponse
is
also,
part
and
parcel
of
that
strategy.
So,
as
far
as
it
relates
to
this
little
tuck-in
that
we
did,
for
competitive
reasons
we're
not
going
to
go
into
much
detail
here.
While
companies
come
with
a
product
– this
company
comes
with
a
small
product
and
more
so,
significant
expertise
in
an
area
that
we
are
strategically
focused
on.
We
won't
be
commenting
too
much
on
exactly
what
that
area
is,
but
essentially
it
was
a
$3
million
to
$4
million
acquisition,
all
cash,
approximately
10 people
in
North
America.
And
more
to
come
on
what
we'll
be
doing
from
a
roadmap
perspective.
Great, thanks,
John.
I'll
pass
the
line.
Thanks,
Thanos.
The
next
question
comes
from
Daniel
Chan
from
TD
Securities.
Please
go
ahead.
Hi,
good
morning.
You
talked
about
the
recent
wins
having
some
expansions
throughout the
next
couple of
years.
Can
you
just
help
quantify
how
much
those
expansions
are
over
the
current
ARR
and
whether
they're
in
the
current
guidance
and
in
the
current
RPO?
Yeah,
great,
great
question.
So,
number
one,
we
don't
disclose
how
much
the
amount
of,
I
guess,
ramping
that's
involved,
but
it's
a
significant
amount.
We
would have
had
– I
mean
if
I
think
about
our
ARR
growth
that
we've
been
including
that
amount,
we
would
have had
an
all-time
high
with
our
ARR
growth,
which
is
a
great
sign.
It
will
be
spending between
mostly
in
2022
and
2023,
more
the
back
half
of
2022.
We
included,
obviously,
the
2022
amount
that
we
know
is
already
committed
as
part
of
our
forecast.
So
all
the
information
is
included
in
our
guidance
at
this
stage,
but
we
are
really
pleased.
I
mean,
it's
a –
I
don't
like
to
always
point
to
RPO.
Our
RPO
is
partially
increasing
at
the
rate
it
was,
because
we
have
a
lot
of
faith
that
was
put
into
us
by
some
new
customers.
They've
decided
they
want
to keep
growing
with
us
there
in
the
future
and
that
was
a
great
sign
and
a
great
testament
to
the
success
we've
had
in
2021.
Okay.
Thanks.
And
then
I was
wondering if
we
get
some
color
on
the
record
number
of
new
customers
that
you've
won,
whether
most
of
those
were
competitive
displacements
or
largely
greenfield, whether
they
were
mid-market
or
enterprise?
Anything will
be
helpful.
Yeah.
So
they're, I
would
say,
that
largely
competitive
replacement,
frankly.
And
I
think
what
we're
seeing
in
the
market
now
more
than
ever
is
that
we're
hearing
the
term
resilience
quite
often,
right.
A
lot
of
organizations
are
driving
towards
a
more
resilient
supply
chain.
And
obviously,
the
conditions
the
planet
finds
itself
in, you
would
see
that
how
that
makes
a
lot
of
sense.
And
resilience
isn't
a
competence,
it's
an
outcome
of
one.
And
we
believe
the
competence
that
brings
about
resilience
is
agility.
And,
obviously,
with
agility
comes
concurrent
planning.
And
so,
the
customer
wins,
I
would
say,
by
and
large
are
an offset
of
a
traditional
approach
with
a –
what
I
might
call
a
legacy
software
package
that
they're
replacing
and
moving
towards
concurrent
planning.
Blaine,
you
might
comment
on
the
split
between
enterprise
and
mid-market.
Yeah.
As
we
mentioned
in
the
script,
we
were
at
around
55%
to
45%,
the
55%
being
enterprise
and
45%
mid-market,
which
actually
changes
the
way
that
we
have
on
competitive
dynamics,
because
you can
imagine
that
with
enterprise,
it's
a
very,
very
competitive
scenario
in
place
where
we're
[indiscernible]
(00:25:35)
generally
another
solution
in
that
situation.
With
mid-market
it's
not
as
much
that
what
we
would
see
it
as
competitive
displacement,
but
it
is
a
very
competitive
arena
that
we're
fighting
with
other
companies
to
win
those,
those
companies,
so.
Okay,
thanks. And
then
last
one
for
me.
Professional
services
revenues
coming
in
much
stronger
than
expected.
What's
driving
that
considering
we
were
expecting
most
pro-serve to
go
to
your
SI
partners?
Yeah.
Great
question,
and
I'll
maybe just
start
that,
you're
absolutely
right.
The
majority
of
the
services
are
going
to
our
partners
and
our ecosystem.
We
have
less
than
30%
of
the
total
revenue
that's,
that's
going
for
pro-serve.
But
at
the
same
time,
this
is
a
situation
where
we're
in
a
great
position
and
everyone's
in
a
great
position
in
terms
of
everyone
is
in
high
demand.
We're
in
high
demand.
Our
partners are
in
high
demand.
We
simply
just
we
– seemed
to
be
a
little
bit
ahead
of
some
of
our
partners
in
terms
of
being
able
to
fulfill
and
deploy
the
requests
that
are
coming
in
right
now.
And
so
although
our
partners
are –
and
we
want
our
long-term
to
be
even
less
than
that
30%
number
or
20%
number
or
10%,
we
want
to
have
a
smaller
market,
smaller
portion
of
the
total
professional
services
ecosystem
revenue
that's
out
there.
For
the
time
being
because
demand
is
so
high
everyone
is
trying
to do
whatever
they
can
to
keep
up
with
this
demand,
and
we
just
simply
happen
to
be
in
a
great
position.
I'll let John add on that.
Yeah,
no,
we
are
monitoring
the
bench
strength
of
our
partner
alliance
very,
very
carefully.
And
it's
hot
in
every
geography,
in
every
vertical.
And
as
Blaine
said,
we're
responding
to
the
demand
being
put
upon
us
and
the
speed
at
which
our
customers
are
driving
these
transformations.
So
our
thesis
has
not
changed
whatsoever.
We
continue
to
sign
partners
as
– in
fact,
we
signed
a
record
level
number
of
partners
in
2021.
So
we're
continuing
along
that
path.
It's
a
situation
right
now
where
the
demand
for
transformation
projects
outpaces
pretty
much
the
environment's
capacity
to
deliver
it.
And
so
everyone
is
exceptionally
busy
and
we're
working
very
hard
with
the
partner
alliance, who
is
part
of
our
investment
thesis
for
2022,
is
investing
heavily
in
partner
enablement,
to
accelerate
partner
enablement
just
to
keep
up
with
the
demand.
That's
great.
Thank
you.
The
next
question comes
from
Robert
Young
from
Canaccord
Genuity.
Please
go
ahead.
Hi.
Hi.
Good
morning.
Maybe
I'll
just
continue
on
that
last
line.
The
EBITDA
margin
guidance
for
2022
is, I think,
maybe
a
little bit
lower
than
expected.
And
so
I'm
curious
if
that's
reactive
on
the
professional
services,
or
are
you
just
trying
to
pull
people
into
the
business,
is
that,
is
that
where
the
impact
on
EBITDA
margins
are?
Or
is
this
– I think
in the
script you had
said
it
was
reacting
to
the
demand
that
you're
seeing
out
there
and
expanding.
So
is this
more
go
to
market
sales
expansion,
is
it
R&D,
if
you
could
just
give
a
little
more
color
and
maybe
some
idea
of
whether
this
is
professional
services
driven
or
not?
All
right.
Great question.
And
I
think
the
first
answer
is
nothing
we're
doing
is
reactive
at
this
stage,
it's
intentional.
And
I'll
just go
back
to
what
happened
in 2020.
We
made
some
intentional
investments.
We
had –
as
a
result,
we
had
some
great
situations
that
came
out
where
we
had
five
quarters
in
a
row
now
of
new
name
account
customers
that
we've
won.
We
just
had
a
highest
incremental
bookings
ever.
We
have
highest
gross
bookings
ever,
expanded
our
TAM
during
that
period
of
time.
We're
going to
be
talking
about
36%
year-over-year
total
revenue
growth
that
we're
expecting
in
2022.
So
right
now,
we've
seen
that
the
investments
we're
making
are
working.
And
I'll
be
very
candid
and
say
that
we
are
a
30%
to
35%
adjusted
EBITDA
company
in
the
long-term.
When
we
want
to
do
that,
we'll
do
that.
Today,
what
we're
trying
to
do is
grow
that
pie
as
big
as
we
can
so
we
can
share
it
with
our investors
in
the
future.
And
so
we're
investing
in
professional
services
like
you
said.
They're
screaming
and
it's
not
us.
It's
like
us
and
our
partners
are
screaming for
support
because
there
are
so
many
customers
that
are
asking
for
this
service
right
now.
Sales
and
marketing.
As
you
can
imagine,
sales and
marketing,
we
are
trying
to
keep
up
with
the
pipeline
and
as
the
pipeline
keeps
on
growing
and
growing
and
growing,
we
need
to
make
sure
that
we
have
some
experienced
AEs
and
RVPs
that
can
help
them
along
the
way,
and
they've
done
fantastic
jobs
over the
last
year.
Our
data
centers.
We
see
the
pipeline.
We
see
the
potential
customer
growth
that
we're
expecting.
We
need
to
make
sure
that
we
have
those
data
centers
up
and
running
in
advance.
And
so,
part of
that
is
hitting
us
as
well,
and
that's
hitting
our
gross
margins,
particularly.
Our
customer
support,
another
great
example
of
an
area
where
we
need
to
have
people
who
are
onboarded
and
ready
to
go
to
be
able
to support
this
bigger
customer
base
that's
been
growing quite
rapidly.
And
then
the
other
piece
to
remember
is
as
we
made
a
big
investment
in
R&D
last
year.
And
we
did
that
because
the
opportunity
is
growing.
We're
continuing
to
maintain
that
R&D
growth
because
we
are
no
longer
a
company
that
is
thinking
that
we're
going
to
have
200 customers
for
the
rest
of
our
life,
it's going
to
be
2,000 customers
at
some
point
and
we
need
to
make
sure
that
our
platform
is
able
to
support
that
rapid
scaling
growth.
And
I
think
we're
going
in
the
right
direction. And
it's
a
great
position
to
be
in
when
you
say,
okay,
if
we
do
this,
this
is
going to
be
the
result.
And
that's
exactly
what
happened
in
2021,
and
in
fact,
it
probably
was
a
little bit
better
than
we
were
expecting.
Okay.
Thanks.
Thanks
for
all
that
color.
My
next
question
will just
be
around
RapidStart.
I
think
if
there
was
one-third.
I
think
that
seems
to
me
to
be
lower,
I
might
be
wrong
on
that,
but
is
that
a
normalization
of
the
business,
are
you
seeing
the
core
larger
enterprise
sort
of
go
back
to
a
more
normal
deployment
with
more
customization,
and
RapidStart's
driving
channel
and
mid-market?
Maybe
you
guys can
talk
about
that
dynamic,
if
that's
the
case.
Sure.
Absolutely.
So,
yeah,
this
quarter,
we're going
to
see
quarter-to-quarter
fluctuations.
We've
seen
quarters
where
it
was
half
and half.
We've
seen
some
quarters
where
RapidStart
was
being
picked
up
by
mid-market
over
enterprise,
I'd
say,
in
this
past
quarter,
we
were
surprised
to
see
the
enterprise
companies,
some
enterprise
companies
moving
in
that
direction
as
well.
But
we
are
going
to
see
some
fluctuations
quarter-over-quarter.
The
key
here
is
–
for
us
anyways,
is
just
to
be
able
to offer
unmatched
deployment
speed
for
any
size,
any
size
company.
And
in
that
regard,
RapidStart
has
been
an
absolute
success.
If
you
think
about
it,
it's
relatively
new.
And
so,
we're
thrilled
to
see
the
adoption
and
the
uptake.
And
then
I
also
wanted
to clarify
one
thing
that
in
some
cases,
we
are
signing
long-term
agreements
that's
obviously
building
our
ARR
and
RPO
numbers.
We're
– and
it's
a,
an
enterprise
class
kind
of
a
deal
structure
where
the
first
phase
is
still
a
RapidStart.
It
just
doesn't
stop
there,
right.
So –
and
so
that
to
some
degree,
is
coloring
those
numbers
a
bit.
So
in
any
case,
I
would
say,
the
RapidStart
methodology
was
a
great
decision.
It's
actually –
it's
working
exactly
as
expected.
And
frankly,
without
it,
some
of
the
deals
that
we
closed,
we
wouldn't have
been
qualified
for
without
having
a
RapidStart,
RapidValue
go
live
in
12
weeks
or
less
kind
of
an
approach.
All right. Is
that
dynamic
what's
driving
that
guaranteed
expansion
that
you
talked
about?
Well,
certainly,
our
land
and
expand
strategy
is
always
– it's
been
omnipresent,
as
long
as
we've
known
each
other,
Rob,
right?
And
it
continues
to
be
so.
We've
had
many
cases
where
customers
who
started
with
a
RapidStart
12-week
deployment
has –
they've already
expanded.
You
see
them
expanding
one
quarter
later
and
they're
already
saying,
okay,
this
is
great,
let's
keep
moving.
Let's
expand
from
here.
And
so,
the
expansion
model
is
definitely
baked
into
the
model
here.
We
certainly
don't
get
any
future
stake
revenue
because
of
RapidStart.
That's
another
very
important
statement
to
make.
The
fact
that
we
are
deploying
this
Rapid Time
to
value,
reducing
the
friction
to
making
a
decision,
getting
live
inside
of
12
weeks
by
no
means
does
that
mean
that
Kinaxis
is
forfeiting
any
future
stake
opportunity.
It's
quite
the
contrary. We're
looking
at
the
expansion
as
soon
as
we
hit
that
go
live.
Okay.
Last
question,
just
on
the
sub-term,
a
lot
bigger
than
I
expected.
And
I've
always
assumed
that
to
be
a
flat
or
maybe
slightly
declining
business
with
expansion. So,
is
that
entirely
what's
going
on
here?
You
had
the
new
name
in
Q4
that
you're
talking
to
– last
quarter,
you
were
talking
about.
So
is
this
sub-terms
outdrawn
by
expansion?
Or
is
there
new
wins?
Is
there
some
other
dynamic
that's
causing
the
growth
this
quarter? And
then
I'll
pass
the
line.
A
great question
and
[indiscernible]
(00:36:06)
It
is
technically
an
expansion. It's
the
number
of
companies
coming
together
that
fall
under
one
umbrella.
And
so
we've
– that
has
expanded.
We,
obviously, jump
into
it
and
go
a
little
bit up
the
question,
which
is
we
gave
guidance
of
23%
to
25%
SaaS
growth.
If
we
weren't
expecting
that,
we
would
have
the
increase
that
we
got
in
subscription
term
license
revenue,
where
we
thought
it
might
have
been
more
on
the
SaaS
side,
which
would
have
provided
us
with
the
opportunity
to
give
you
maybe
a
higher
guidance
than
we
have
at
this
point.
So
we're
very
pleased
that
we're
still
getting
the
subscription
term
license
revenue.
It
does
come
from
expansion.
It's
an
interesting
scenario
where
we
had
a
lot
of
great
things
happening in
Q4,
and
that
expansion
was
one
of
the
ones
that
was
a
nice
surprise.
Our
next
question
comes
from
Paul
Treiber
from
RBC
Capital
Markets.
Please
go
ahead.
Thanks
very
much,
and good
morning.
Just
a
follow-up
question
about
your
comment
on
expansions, I
mean,
you
mentioned
it
on
– for
term
license.
But
just
in
regards
to
the
renewals
in
the
quarter,
how
has
gross
expansion
been
tracking
in
2021?
Have
you
seen
an
expansion
versus
historical
rates? And
then
also
do
you
see
an
improvement
in
local
retention
and
ultimately
net
dollar
expansion
this
year?
Yeah.
Great
question.
So, we
currently
provide
disclosure
or
guidance
that
we're
over
100%
interim.
But
I
will
give
you
a little
bit
of
color
on
that.
It
is
definitely
going
up
into
the
right.
It's
higher
than
we've
seen
for
– a
large
part
of
that
is
driven
because
the
revenue
expansion
that
we've
seen
over
2021
is
some
of
the
strongest
we've
ever
seen.
Our
renewal
expansion
was
extremely
strong
in
2021.
When
we
think
about
the
logo
retention
numbers,
we've
talked
about
this
before.
For
enterprise
type
customers,
you
should
expect
somewhere
in
the
range
of
95%
to
100%.
We're
right
in
the
middle
of
that,
despite
the
fact
that
we
also
had
mid-market
and
we
have
even
smaller
customers
in
mid-market.
So
we
are
very
strong
on
the
logo
retention,
I'll say.
Thanks.
That's
helpful.
A
high-level
question
in
terms
of
the
overall
demand
environment,
meaning
obviously,
your
comments
are
very positive
about
the
demand
environment.
But
just,
there's
a
number
of
other
digital
transformation
initiatives
that
large
enterprises
are
going
through
right
now.
And
also
supply
chains
have
been
disrupted.
Based
on
the
feedback
from
partners
and
customers,
how
do
you
see
supply
chain
transformation
ranking
among
all
the
digital
transformation
initiatives
out
there?
Yeah.
It's
a
great,
great
question.
And
I've
spent –
I've
had
probably
between 80
and 90
now,
one
on
one
conversations
with
chief
supply
chain
officers
all
over
the
world,
call
them
interviews,
if
you
will,
as
part
of
our
process
here.
And
it
is
absolutely
at
the
forefront.
I
mean
boards
are
asking
their
CEOs,
what
are
you
going
to
do
next
time?
And
if
it
isn't
a
pandemic,
it's
the
inflationary
impacts
globally
to
profit
margin,
or
it's
a
war
or
a
stuck
vote,
a
deep
freeze
in
Texas.
There's
this
appreciation
that
the
only
constant
in
all
of
supply
chain
is
disruption.
And
if
anything
boards
have
realized
that
supply
chains haven't
proven
to
be
as
resilient
as
they
should
be
to
absorb
these
types
of
things,
I
will
say
this,
and
this
is
a
narrative
that
is
really,
really
well
received.
This
is
not
a
technical
problem.
And
many
people
think
it
has
to
do
with
digital
transformation.
I
would
[ph]
master
(00:40:23) that
that's
secondary.
The
primary
dialog
that
we're
hearing,
the
primary
narrative
that
we're
hearing
from
practitioners
is
that
what's
wrong with
current
supply
chains
is
the
technique,
not
the
technology.
It's
not
a
technological
discussion
at
first,
it's
one
of
the
technique.
So,
I
do
think
this
is
absolutely
at
the
forefront.
We're
being
asked
now
from
some
customers
to
do
inflationary
scenario
management
like –
and
again,
inflation
occurs
in
different
geographies
at
different
rates
and
will
see
recovery
of
inflation
at
different
rates
in
different
geographies.
And
these
companies
are
running
daily
scenarios
to
try
to
understand
what
the
implications
are
of
that
disruption.
So,
I
think
again,
as
I
said
earlier,
I
have
just
maybe
in
previous
quarters,
you
would
have
heard me
say,
I'm
not
quite
ready
to
call
this
systemic
momentum.
Maybe
I
am
now
and
again,
Q4,
the
success
that
we
experienced
and
as
I
just
said
earlier,
the
success
that
we've
experienced
in
the
first
eight
weeks
of
2022,
the
momentum
is –
the
pace
is
maintaining
itself
here.
So
I
would
say
this
is
at
the
forefront
of
enterprise
discussions
and
what
boardrooms
are
talking
about.
And
maybe
I'll
just add,
there
is
an
interesting
article
or
an
update
from
the
forecast
from
Gartner
in
January
of
this
year
on
application
software.
And
they
made
a
statement
saying
that
they
expected
that
their
modeling
growth
rates
to
increase
the
most
now
within
supply
chain
management
sector
in
2022.
That's
just
another
testament
to the
fact
that
we're
in
this
renaissance
that
we're
going
through.
We're
going
through
this
push
that
is
we're
in
the
process
of
land
grab,
get
as
many
customers
because
it's
at
the
forefront
of
everyone
thinking
right
now,
they
need
to
figure
out
their
supply
chains.
Just
a
final
question
for
me
and
maybe
the
punch
line
here
is,
in
terms
of
win
rates,
I
mean,
you
talked
a
lot
about
pipeline.
How
is
the
pipeline
converting
through
the
funnel
compared
to
your
historical? Are
customers
closing
at
a
faster
pace
or not
pace
but
probability,
than
what
they
historically
have?
Paul,
I
don't know,
you
can't
see
my
smile
here,
but
you
must
be
like,
just
give
me
a
slow
pitch
right
now,
your
new
tossing
it
up.
So
these
are
great
questions.
Our
pipeline
is
obviously
growing,
but
the
other
big factor
that
you
have
to
look
at
is,
what
our
conversion
rate.
So
it
is
great
that
you
asked
that
question
and
our
conversion
rates
are
going
up,
up,
up,
conversion
rates,
win
rates,
we
were
at
a
board
meeting
yesterday, we
were
looking
at
wind
rates
and
how
they
changed
over the
last
four
years,
and
it's
like
up
into
the
right.
Our
conversion
rates
of
Q4
was
one
of
the
strongest
and
we
know,
we
went
into
Q4
going –
our
pipeline
is
really
good.
But
to
get
the
number
that
we
want,
we
got
that
pretty
high
conversion
rate
and
then it
converted even
higher
than
we
were
expecting,
which
is
a
great
sign.
So,
all
I've
to
say
is
that
you're
making
me
very
happy
with
your
questions.
And
we
are
– conversion
rates
are
doing
great.
Our
win
rates
are
doing
great.
Our
pipeline
is
growing
and
those
are
all
the things
that you'd
want
as
a
CFO
right
now.
Great.
I'll
pass the
line.
The
next
question
comes
from
Stephanie
Price
from
CIBC.
Please
go
ahead.
Hi,
good
morning.
Just
curious
on
inflation
and
how
much
inflation
is
factored
into
the
margin guide
here?
Just
think
about
talent
acquisition
and
retention
specifically.
Sure.
All
right.
We're
like
every
other
company
around
the
world.
We're
getting
hit
by
some
of
the
inflation
issues
that are
happening.
We've
included
increases
in
salaries
and
benefits
within
our
guidance.
So
that's
already
baked
in.
And
we
do
see
that
there
is
going
to be
a
situation
at
some
point
where,
I
think,
because
we're
in
an
area
that
a
lot
of
people
are
seeing
more
often
supply
chain,
that
I
think
we
will
benefit
on
the
attrition
that
some
of
the
other
companies
may
have
and
they
may
be
attracted to
our
area.
We
are
seeing
some
attrition
issues in
our
area
as
well.
I
think
they're
lower
than what
we're
seeing
throughout
the
rest
of
the
industries.
But
I
think
we're
also
in
a
great
position
there.
And
more
people
talk
about
supply
chain
and
the
issues
of
supply
chain
have
the
more
time,
the
more
chance
it
will
get
people
attracted
to
our
business,
so.
Thanks. And
then
just
sticking
on,
on
the
margin
guide, maybe
you
could
talk
a
little
bit
more
about
the
investments
that
you're
making.
I
understand
that
it's
kind
of
broad-based,
but
where
specifically
should
we
kind
of think
about?
I
think
like
the,
there
are
certain
things
that
we
need
to
do
purely
because
of
what
we're
seeing
in
the
current
environment is
demand.
But
I
would
say,
sales
and
marketing
is
the
one
that
you
should
really
focus
on.
We
have
an
exceptional
sales
team
and
they're,
they're
very,
very
efficient.
We
do
look
at
our
sales
efficiency. We
compare
ourselves
to
our
peers.
We
believe
we're
best-in-class
in
that
self-sufficiency
metric.
And
we're
looking
at
where
it's
going
to be
with
respect
to
2022.
And
we think
that
we'll
be
in
a
very,
very
strong
position.
So
sales
and
marketing
is
where
I
would
say
that
people
should
focus and
if
they
understand
the
efficiency
metric,
which
you
can
actually
calculate,
we
look
at
the
next
12
months ARR
growth
divided
by
the
last
12 months
sales
and
marketing.
And
then,
you
can
see
the –
that
you'll
see
the
trend
going
up
into
the
right
over
the
next
year,
I
believe,
based
on
our
ARR
projections
that
we
have
baked
in.
So
it's
a
nice
place
to
be.
Great,
thank
you very
much.
The
next
question
comes
from
Richard
Tse
from
National
Bank
Financial.
Please
go
ahead.
Morning.
This
is
[indiscernible]
(00:46:58) calling
in
for
Richard. Just
wanted
to
ask
about
the
CapEx. We
noticed
there
was
a
ramp
in
PP&E.
From
the
looks
of
it,
it
seems
like
it's
related
to
the
new
offices.
Just
wondering
if
I
think
is
correct. And
also
of
your
guidance
for
2020,
how
much –
is
there
any
sort
of the
office
expenses
basically
baked
into
that?
Yes.
I
caught
most
of
that.
I
think
you
asked
with
the
Q4
ramp
in
CapEx.
Majority
that
does
relate
to
our
headquarters
that
have
been
basically
complete
at
this
stage. We
got
to
say
that
we're
100%
on
all
levels.
And
it
came
in,
funnily
enough,
a
little
bit
below
our
budget,
which
never
happens,
right.
And
then
for
our
guidance
just
to
make
sure
I
understand
your
question
correctly,
were
you
asking
about
what
our
guidance
was?
Did
it
bake
in
the
CapEx
analysis?
Is
that
you were
asking?
No.
I
was
just
asking
on
the
CapEx,
you
guys
have
guidance
of
$23
million
to
$28
million.
So
how
is –
was
there
incremental
basically
office-related
CapEx
there?
Is
that
all
related
to
the
data
center,
et
cetera?
Yeah.
Sorry.
It's
–
it
is
almost
all
related
to
data
centers.
There
are
some
small
amounts
that
relate
to
offices.
We
are
in
the
process
of
moving
our
building
in
India.
So
we've
a
smaller
bid
up
amount
that
we
will
have,
but
the
majority of
this
has
to
do
with
the
data
centers.
Okay.
And
then,
I'm
sorry,
I
heard
a
bit
of
it,
but
I heard
that
you
said
for
the
subscription
term
license
[indiscernible]
(00:48:39)
two-thirds
would
be
recognized
in
the
first
quarter,
both
the
breakup
for
the
rest
of
the
quarters
again?
No.
A
100%
of
that
amount
in
Q1.
Okay.
100%
of
the – sorry,
I shouldn't
have
said
that.
Two-thirds
of
it
will
come
in
Q1
of
the
total
amount
that
we
guided
to. There'll
be
very
little
amount
in
Q2
and
then
other
amounts
in
Q3
and
Q4.
Okay.
And
then –
and just
one
question
about
whether
there's
been
any
change
in
the
competitive
environment
including
pricing.
Yes.
So
on
the
competition
side,
we
really
haven't
seen
any
meaningful
shift.
We
continue
to
see SAP
as
the
typical
incumbent
especially
in
larger
enterprise.
I'd
say
as
it
relates
to
pricing
that
I
wouldn't
say
competitive
pressures
isn't
necessarily
where
we're
focused,
but
RapidStart
and
the
ability
to
lower
the
friction
of
getting
started
is
where
we
have
focused
our
attention
there
and
that
has
worked
in
our
favor.
So
this
certainly
helps
with
mid-market
companies
that
are
looking
for
an
extremely
aggressive
timeline
to
value.
And
so
not
only
is
the
pricing
and
the
timing
of
RapidStart
beneficial
there.
It
certainly
increases
our
win
rate,
I'd
say
that.
Okay.
Thanks.
Congrats
on
the
quarter
and
I'll
pass
the
line.
Thank
you.
And
our
next
question
comes
from
Christian
Sgro
from
Eight
Capital.
Please
go
ahead.
Hi,
good
morning.
I
wanted
to
ask you
about the
current
pipeline.
Maybe
we
could
ignore
geography.
I'm
more
curious
on
what
you're
seeing
from
the
different
verticals.
Now,
which
do
you think
could
be
your
strongest
key
verticals
this
year?
Yeah, it's
interesting,
as
we
were
just
at
a
board
meeting,
and
I'm
describing
to
the
board
the
what
the
pie
chart
looks
like
by
vertical,
and
I
have
to
tell
you,
all
six
verticals
are
on
the
board
in
very
meaningful
ways.
We
don't
necessarily
see
any
out
weighting.
That
said,
just
looking
at
the
general
pipeline,
we
continue
to
see
high
tech
electronics
and
life
sciences
as
predominant
drivers
of
subscription
revenue.
But
as
you
just heard
during the
opening
remarks,
I
think
I
mentioned
five
or
six
consumer
packaged
goods
companies
in
that
list.
And
I
think
on
prior
calls,
I've
said,
we
are
starting
to
see
that
area
warm
up
for
us.
And
so
that
has
actually
manifested, as
I
said
it
in
previous
calls,
it's
manifested
in
some
significant
net
new
names
there.
And
so that's, I
would
say,
high
tech
electronic
CPG,
life
sciences
tend
to
be
the
warmest.
But
as
I
noted
with
Mazda
in
the
automotive
sector,
there
has
been
some
wins
in
the
aerospace
and
defense
sector,
which
we're
not
able
to
share.
But
I'd
say
all
the
verticals
are
warming
up.
And
the
pipeline
itself,
I
don't
see
any
concentration
issues
geographically.
I
don't
see
concentration
issues
from
a
vertical
perspective.
And
I
feel
a
little
bit
like
a
broken
record
because
I
feel like
I
say
that
every
quarter.
But
it's
the
– I'm
saying
it
because
that's
what
the
charts
are
telling
me.
So
we're
really,
really
happy
with
not
only
the
strength
and
size,
but
the
distribution
of
the
pipeline.
That's
very
helpful.
I've
got
a
second
question
here
on
the
partner
channel.
I
wanted to
ask
about
Planning
One
program
with
bar
partners.
So
maybe
a
two-parter.
First,
I
was
curious
what
will
Kinaxis'
level
of engagement be
with
these
bar
partners
and
only
think
of
things
like
sales
and
support?
And
then the
second
question
is
just
some
of
the
traction
you're
seeing
what
you're
hearing
from
your partners
today.
And
so,
I
think
I
mentioned
this
earlier
that
our
thesis
around
the
alliance
partnerships
remains
very,
very
strong.
It's
working.
Our
partners
are
as
busy
as
we
are.
We're
doing
our
best
to
leverage bench
strength
where
we
can
find
it,
and
all
of
us,
partners
and
us,
obviously
hiring
to
serve
the
demand.
The bar
program
is
quite
new.
We
announced
that
in
2022,
I'm
happy
to
say
that
in
a
very
short
period of
time,
we've
signed
up,
I
want
to
say
it's
close
to
20,
if
not
20 bar
partners
around
the
world.
We're
working
right
now
on
getting
them
ready
for
success,
if
you
will, and
onboarding
them
and
the
enablement
side.
And
you're
absolutely
right
to
call
on
RapidStart
is
the
foundation.
The
Planning
One
is
a
product,
leveraging
RapidStart
as
a
deployment
methodology
is,
obviously,
where
we
think
we
can
get
the
most
leverage.
So
stay
tuned
on
that.
As
I
said,
it's
a
relatively
new
program
for
us.
But
I
would
say
the
number
of
hours
that
we've
signed
to
date
has
outpaced
our
expectations.
And
so,
we're
investing
right
now
where
this
is
again
part
of
the
investment
thesis
in
preparing
for
success
is
to
make
sure
that
we
don't
just
sign bars
and
name
only,
they
have
to
be
successful
and
they
have
to
be
properly
on
boarded.
And
for
that,
we
have
to
make
investments.
Okay.
That's
all
helpful
color. Thanks
for
taking
my
questions.
Thank
you.
In
the
interest
of
time,
we
ask
that
you
ask
one
question
from
now
on.
And
our
next
questioner
will
be
Paul
Steep
from
Scotiabank.
Please
go
ahead.
Great.
I'll
make
my
quick
one
two
parts,
just
a
clarification,
and
a
first
one.
Blaine,
can
you
just
confirm
that
in
terms
of
how
you
think
about
deploying
capital
on
investments,
I
guess,
haven't
changed
how
you're
thinking
about
that
in
terms
of
data
center,
right?
In
terms
of
the
build,
the
build
profile,
you're
still
looking
one
to
two
year
out
when
you're
doing
it,
if
we
sort
of
read
into
the
growth
of
that?
And
then
the
second
follow-up
quickly
would
just
be
on
the
term
license,
how
should
we
think
about
the
drop
down
of
that
over
a
three-year
period?
Should
it
mirror
what
we
saw
the
last
go
round?
Thanks
guys.
Great.
So
that'd
be,
the
answer
to
the
first
question, yes,
is
the
answer.
We're
not
changing beyond
our
capital
deployment.
But
the
second
question,
with
respect
to
how
we
should see
subscription
term
license
over
the
next
three
years,
again,
we've
seen
subscription
term
license
historically
before
Q4
and
what
you
will see
in 2022.
Nearly
– what, like,
no
renewals
and
limited
expansion.
But
obviously,
we
saw
some
as
new
name
accounts
in
Q4
and
then
some
expansion
you're
going
to
see
in
2022.
So
what
I
would
expect
is
you'll
see
a
similar
drop-off
in
2023
compared
to
what
you
saw
again
the
three
years
prior
to
that
and
the
same
thing
in
2024.
But
all
of that
is
dependent
on
what
happens
with
expansion
in
our
subscription
term
license
revenue
area.
And
I
don't
expect
it
to
go
up
to
change.
But
at
this
stage, I
wasn't
expecting
to
have
the
increases
we've
seen
over
the
past
two
quarters.
Understood.
Thanks.
The
next
question
comes
from
Nick
Agostino
from
Laurentian
Bank
Securities.
Please
go
ahead.
Yes.
Good
morning.
Yes.
My
one
question
is
with
regards
to
the
big
events
–
event,
if
you
will, Big
Ideas
event that
you
guys
hosted
last
year in
October,
obviously
well
attended. And
my
question
is
how
much
of
that
event
itself
is
contributing
to
the
pipeline
growth
you
guys
are
talking
about
on
this
call?
And
maybe
how
much
of
that
event
has
led to
deals
that
are
being
baked
into
the
guidance
for
2022?
Or
is
the
answer
nothing but
you
walk
away
with
prospects
that
maybe
you
think
are
contributing
to
2023
and 2024?
Thank
you.
Yeah.
It's
a
great
question,
Nick.
And
we
were
actually
quite
thrilled
and
surprised
at
how
much
these
virtual
events
have
driven
from
an
interest
and
ultimately,
in
some
cases,
real
pipeline
development.
We
track
exactly
who
is –
these
are,
I
won't
say,
by
invitation,
but
they're
by
registration.
And
so
we
know
with
absolute
precision,
who
is
attending.
And
that
gets
mapped
to
our
TAM.
We
know
exactly
which
accounts
are
joining
in
on
these
virtual
events
like
Big
Ideas.
And
so
that
gives
us
an
opportunity
to
warm
up
prospects
that
we
know
are
in
our
sweet
spot.
So
it's –
I
can't
tell
you,
I
know
with
absolute
precision
what
the
percentage
of
pipeline
of
individuals
that
attended
Big
Ideas,
but
it
is
definitely
not
zero.
That
is
for
sure.
And
we've
other
events
that
we're
doing
and
you'll
see
more
during
2022.
We
are
hosting
an
in-person
connections
event
and
certainly
hope
to
see
our
analyst
community
attending
that
in
early
May.
And
so
we're
going
to
continue with
the
virtual
programs
as
well
because,
as
you
saw,
we
had
thousands
of people
tuning
in
to
hear
our
story
and
to understand
what
makes
us
so
[ph]
elevated (00:59:15).
And
so
I
think,
part
of
a
big
ideas
is
absolutely
fueling
the
pipeline
and
part
of
it
is
coming
from
the
likes
of
a
Gartner
and
a
recognition
that
the
concurrency
is
truly
a
breakthrough
technique.
Okay,
thank
you.
Our
next
question
comes
from
Suthan
Sukumar
from
Stifel.
Please
go
ahead.
Morning,
gents,
and
congrats
on
an
impressive
quarter.
I
had
a
question
earlier
on
market
opportunity.
It
really
sounds
like
you
guys
are
seeing
some
really
strong,
broad-based
demand
globally
really in
the
market
today.
Do
you
see
an
opportunity
for
more
geographic
expansion
to
really
increase
your
presence
in
the
market
that
may
not
be
served
today
or
you
see
yourselves
well
positioned
with
your
current
footprint
than
your
partner
reach?
I
love
this
question
because
I
mean,
the
answer
is
an
unequivocal
yes.
Just
like,
whether
it's
geography
or
other
verticals
and
as
the
call
started
with
Thanos
pointing
out
oil
and
gas,
where
you
might
not
have
thought
of
Kinaxis
being
a
viable
fit.
And
I
always
say
the
same
thing.
Are
we
going
to
break
into
this
vertical
or
that
vertical
or
[indiscernible]
(01:00:38) or
forestry?
Yes,
it's
a
matter
of
time.
And
so,
the
same
is
true
for
geographies.
Now
that
said,
part
of
our
thesis,
and
I
think
part
of
what
makes
Kinaxis
able
to
grow
while
simultaneously
providing
responsible
profit
and
cash
flow
is
that
we're
hyper
focused.
We're
razor-focused
on
the
verticals
and
the
TAM
that
we
see
before
us.
And
I'm
just
not
a
believer
in
bifurcating
our
energy
across
too
many
geographies
and
too
many
verticals
simultaneously
and
failing
at
all
of
them.
So
the
answer
is
yes. We
think
about that
a
lot
about
geographies and
verticals. And
we
think
more
so
on
verticals than
the
geographies where
we're
already strong,
frankly, if
I'm
going to
be
frank
about
that.
But
you
will
see
continued
expansion
as
we
progress
as
a company.
Part
of
that
is
the
investment,
the investments
we're
making
in
R&D.
You'll
see
us
entering
the
retail sector,
for
example,
in
earnest
during 2022
based
on
the
investments
that
we're making.
We
already
have
retail customers
and
we
have
retail
[indiscernible]
(01:01:50).
And
at
some point
in
the future,
I
hope
you'll
be
able
to describe
exactly
who they
are.
But again,
these
take investment and
you'll
see
us continue
to do
that
for
many years
to
come.
Okay. Perfect.
Thanks for
taking
my
question.
Thank
you.
The
next
question
comes
from
Matt –
excuse
me,
Martin
Toner
from
ATB
Capital
Markets.
Please
go
ahead.
You've
talked
about
the
acute
reasons
for
professional
service
growth
being
higher
than
subscription
and
higher
as a
overall
percent
has
been
in
the
recent
past.
Is
there
anything
structural
about
that?
I
don't
see
anything
other
than
just
pure
accelerated
demand.
When
you
have
a
certain
collected
bench
strength
between
your
partner
alliance
group
and
Kinaxis
and
obviously
our
own
bench.
And
the
combined
market
demand
that's
driving
the
need
for
service
in
an
accelerated
pace
that's
what
this
is
coming
from.
We
have
customers
asking
us
for
sustainment
services
at
a
record
pace.
Again,
a
lot
of
this
is
a
reaction,
manufacturers
are
reacting
to
the
volatility
they're
experiencing
in
the
market
and
that
is
driving
a
need
to
accelerate
the
value
of
concurrency.
And
so,
when
you
look
at
the
demand,
the
capacity
required
to
fulfill
that
demand.
Well,
the
truth
of
the
matter
is
we're
seeing
a
demand
that's
outpacing
the
collective
capacity
at
a
rate
that
we.
Well,
it's
a
great
problem
to
have,
but
it's
a
problem.
And
it's
not
just
ours,
it's
our
alliance
partners
are
tapping
and
they're
hiring
as
fast
as
they
can.
And
again,
this
is
a
reason
for
our
investment
thesis
for
2022.
We're
not
going
to
be
timid.
We
are
not
going
to
be
timid
in
the
face
of
this
momentum
and
nor
will
our
partners.
We're
going
to
seize
the
day.
And
so
it's
a
great
problem
to have,
but
it's
a
problem.
And
so
we're
working
on
it
every
single
day.
Great
answer.
Thank you
very
much.
This
concludes
our
question-and-answer
session.
I'd
like
to
turn
the
conference
back
over
to
Rick
Wadsworth
for
any
closing
remarks.
Thanks,
operator,
and
thank
you
all
for
participating
on
our
call
today.
We
appreciate
your
questions
and
your
ongoing
interest
in
support
of
Kinaxis.
We
look
forward
to
speaking
with
you
again
when
we
report
our
first
quarter
results.
Goodbye
for
now.
Conference
is
now
concluded.
Thank
you
for
attending
today's
presentation.
You
may
now
disconnect.