Cascades Inc
TSX:CAS

Watchlist Manager
Cascades Inc Logo
Cascades Inc
TSX:CAS
Watchlist
Price: 11.34 CAD 1.7% Market Closed
Market Cap: 1.1B CAD
Have any thoughts about
Cascades Inc?
Write Note

Earnings Call Analysis

Q3-2023 Analysis
Cascades Inc

Sales up 10%, Earnings Jump; Q4 Outlook Softer

The company reported a 10% year-over-year increase in sales, attributing it to price adjustments and stronger exchange rates, with EBITDA rising by $57 million. Adjusted earnings per share climbed to $0.44 from $0.20, and strong operating performance led to a significant $53 million increase in adjusted cash flow. Despite this, Q3 saw the net debt rise slightly by $12 million, exacerbated by a $47 million impact from currency exchange. Looking ahead, softer Q4 results are expected due to higher material costs, lower Containerboard selling prices, seasonal volume reductions, and general economic uncertainty, with anticipated downtime for maintenance similar to last year's Q4.

Sales Growth amid Pricing and Mix Initiatives

The company has experienced a notable uptick in sales, with a 10% increase that can be attributed to strategic pricing and sales mix initiatives, alongside a more favorable exchange rate environment. Enhanced selling prices and mix, coupled with reduced costs for raw materials and energy, propelled the EBITDA to climb by $57 million compared to the previous year.

Earnings Per Share on the Rise

The earnings narrative has taken a positive turn with the adjusted net earnings per share accelerating to $0.44 from the $0.02 loss per share seen last year, and an increase from the $0.22 earnings per share in the prior quarter. This acceleration echoes the improved adjusted EBITDA and reflects a company moving on an upward trajectory.

Capital Investments and Net Debt

Financial prudence remains at the forefront with a steadfast commitment to a planned capital investment of $225 million. Despite bolstered cash flow, reduced capital expenditure, and positive working capital adjustments, the company's net debt marginally increased by $12 million, a modest uptick in the grand scheme of its financial operations.

The Path Forward for the Containerboard and Specialty Segments

Looking ahead, the near-term outlook signals some softening in the Containerboard segment, primarily due to ascending raw material costs and dipping selling prices. Q4 is poised to mirror last year's trends with a seasonal volume reduction and the anticipation of approximately 47,000 tons of maintenance downtime. Nevertheless, the ongoing ramp-up of Bear Island hints at brighter prospects, with a special focus on the production of lightweight grades. The Specialty Products segment is expected to maintain its stability in terms of sales and volumes, tapping into capacity and efficiency advances across various subsegments.

Steady Course for the Tissue Segment

The company forecasts the Tissue segment to hold steady quarter-over-quarter, supported by advantageous raw material and energy cost structures, productivity enhancements, and networking optimization initiatives. The segment's results are anticipated to significantly surpass the prior year, instilling confidence in the company's progress. Although the strong Q3 results pose questions regarding the viability of the $120 to $140 million EBITDA target for 2024, the company's strategic actions suggest the potential to exceed this range while remaining cautious of market-induced pricing pressures.

Bear Island's Positive Turn

Good news arrives from Bear Island as the site progressively moves towards favorable EBITDA numbers, having achieved this milestone in September. This positive development is a signal of the company's ability to effectively manage its growth and operations, underscoring an optimistic future despite the early-stage investment phase.

Earnings Call Transcript

Earnings Call Transcript
2023-Q3

from 0
Operator

[Foreign Language] Good morning. My name is Sylvie, and I will be your conference operator today. At this time, I would like to welcome everyone to the Cascades Third Quarter 2023 Financial Results Conference Call. [Operator Instructions]

I will now pass the call over to Jennifer Aitken, Director of Investor Relations for Cascades. Ms. Aitken, you may begin the conference.

J
Jennifer Aitken
executive

Thank you, Sylvie. Good morning, everyone, and thank you for joining our third quarter 2023 conference call. We will begin with an overview of our operational and financial results, followed by some concluding remarks, after which we will begin the question period.

Today's speakers will be Mario Plourde, President and CEO; and Allan Hogg, CFO. Also joining us for the question period at the end of the call are Charles Malo, President and COO of Containerboard Packaging; JĂ©rĂ´me Porlier, President and COO of Specialty Products; Jean-David Tardif, President and COO of Tissue Papers; and Luc Langevin, Senior VP of Corporate Services.

Before I turn the call over to my colleagues, I would like to highlight that certain statements made during this call will discuss historical and forward-looking matters. The accuracy of these statements is subject to risk factors that can have a material impact on actual results. These risks are listed in our public filings.

These statements, the investor presentation and the press release also include data that are not measures of performance under IFRS. Please refer to our Q3 2023 investor presentation for details. This presentation, along with our third quarter press release, can be found in the Investors section of our website. If you have any questions, please feel free to contact us after the session.

I will now turn the call over to our CEO. Mario?

M
Mario Plourde
executive

Thank you, Jennifer, and good morning, everyone. Before discussing our results, I would like to announce that we have some sad news this morning, Mr. Bernard Lemaire, founders of our company, died yesterday. Even though Bernard has retired from Cascade several years ago, he remains the heart and the soul of the company and never ceased to inspire us. Cascades will be mourning for this great man and will celebrate his memory and exceptional achievement. On behalf of all Cascades employee, I would like to offer our most sincere condolences to the Lemaire family and [indiscernible].

Beginning with the calls. We are pleased with our strong Q3 consolidated results and in particular, the record quarterly performance of our Tissue Paper segment. On a consolidated basis, sales increased 2% year-over-year, while adjusted EBITDA of $161 million rose 45% from the prior year. In both cases, strong results in the Tissue Paper segment were the main driver and benefits from our strategic action yield results.

More broadly, year-over-year top line growth benefited from strong volume in Containerboard, which include Bear Island, and a favorable foreign exchange for all of our business segments. While our Packaging businesses saw lower average selling prices following the index decrease, the impact at the consolidated level was partially offset by higher selling price in tissue.

Year-over-year EBITDA improved was also driven by stronger tissue results and lower raw material prices for all segments. Freight and energy costs were lower, but benefits were largely offset by higher production costs. Sequentially, sales increased 2.6%. This was driven by higher volume in containerboard and a more favorable mix in Tissue Paper. Selling prices were lower for both our Containerboard and Tissue Paper segment. EBITDA increased 14% sequentially. This was driven by improved volume in Containerboard and Tissue Paper and lower overall production costs. Raw material prices were headwinds for our Packaging businesses, but were tailwinds for our tissue operation.

On the raw material side, highlighted on Slide 5 and 6, the Q3 average index price for OCC decreased 46% year-over-year, but increased 26% from Q2. The OCC market saw a more active export market in Q3, with increased volume to Asia leading to some pressure on pricing. Seasonal fiber generation remained good, albeit at a slower pace than recent years. We have had no problems supplying the needs of our operation, which have increased with the ramp-up of Bear Island.

Average Q3 index prices for white recycled paper grades decreased 22% sequentially and 42% from the prior year levels. We saw favorable market dynamics over Q3, with the index prices continuing to reduce, but at a slower pace than previous quarter.

Similar trends were seen with the virgin pulp. The hardwood pulp index decreased 20% sequentially and 37% year-over-year, while softwood pulp index prices decreased 14% from Q2 and 28% year-over-year. Market condition has begun to reverse following more demand from China and a scheduled downtime, and closer announced at multiple mills in North America. Notwithstanding these changes in the market condition, the material has been readily available for our mills, near-term market dynamics will be influenced by whether or not Asian market continue supporting both export activity and pricing.

Moving now to the results of each of our business segments, as highlighted on Page 7 through 12 of the presentation. Beginning with Containerboard. Sequentially, sales increased 6% in Q3. This reflects higher volume due to usual seasonality and the addition of the volume from Bear Island. These were partially offset by the impact from lower average selling prices related to the index changes and the less favorable sales mix given the greater weighting of the parent roll. The 8% increase in shipment reflects increases of 12% in parent rolls and 4% in converted product.

Sequentially converting shipment increased 4.3% in Canada, outperforming the 0.4% increase in the Canadian market. U.S. converting shipment increased 1% above the 0.4% U.S. market increase.

Q3 adjusted EBITDA of $101 million or 17% on a margin basis was 5% above the Q2 levels, reflected higher volume and lower operating costs. These were partially offset by lower selling prices and higher raw material and transportation costs. The contribution of Bear Island improved sequentially, but is still a negative contributor to our performance, given the mill is ramping up.

Year-over-year, sales and EBITDA both decreased by $2 million with the impact of lower selling prices, largely offset by higher volumes at the top line, while tailwind at the EBITDA level also include lower raw materials, energy and transportation costs. Year-over-year shipment increased by 10% in Q3, reflecting a 14% increase in external parent roll shipment largely related to the new Bear Island volume and a 6% increase in converting shipment.

Specifically, converting shipment increased by 5.7% in Canada year-over-year, outperforming the 0.8% increase in the Canadian market. U.S. converting shipment increased 9.5%, once again, significantly outperforming the 4% of the U.S. market decrease.

Continuing with our Packaging business, Q3 sales levels in our Specialty Products segment decreased by 4% sequentially, following lower volume in molded pulp and cardboard products. Production challenge in our molded pulp activity during the quarter are now resolved and volume are expected to be back to normalized level in Q4.

EBITDA decreased by $3 million sequentially, driven by lower realized spread in some subsegments, mainly due to product mix and lower volume. When compared to the prior year, Q3 sales decreased by $11 million or 7%, driven by softer volume primarily in cardboard and lower selling prices in almost all subsegments. These were partially mitigated by a more favorable exchange rate. EBITDA level decreased by $4 million year-over-year to $21 million, as benefit from higher realized spreads were more than offset by the impact from lower volume and higher production costs.

Moving now to our Tissue business, which generated a solid quarterly EBITDA margin of 14.5%. This strong performance reflects benefits from favorable raw material pricing and recent wide-ranging commercial, operational and strategic initiatives that include the repositioning of this segment's operational platform. This repositioning include closure of several facilities, all of which have now been completed. The decommissioning process is underway and on schedule with limited impact on our customer, thanks to good planning by our team and production being shifted to other plants.

Moving now to results. Sales were stable sequentially, increasing 1%, which reflects 5% growth in converting site. This was partially offset by lower parent roll sales following the closure of our St. Helens, Oregon mill and higher integration within our own network.

The average selling price increased by 1%, driven by the lower proportion of parent roll in the sales mix. The benefit of this partially offset by a lower average selling price in converted products that reflects a less favorable mix and lower prices with some key customers due to contracted pricing model agreement. Approximately 50% of our retail volume are linked to such agreement.

Shipments were stable in Q2, reflecting a 5% increase in converted product and a 24% decrease in parent roll following the closure of the St. Helens mill.

Q3 EBITDA of $61 million or $14.5 million on a margin basis improved $17 million, or 39% from Q2. This increase was driven by benefits from lower raw material and freight, and a decrease in fixed cost level following the planned closure. These were partially offset by lower selling prices for the converted product and higher energy costs.

Year-over-year, sales rose 10% with pricing and sales mix initiatives, and a more favorable exchange rate contributing to the stronger performance. EBITDA increased $57 million from the prior year period. This was driven by higher selling prices, favorable sales mix and overall lower raw material and energy costs.

Allan will now discuss the main highlights of our financial performance. Allan?

A
Allan Hogg
executive

Thank you, Mario, and good morning, everyone. So on Slide 13 and 14, we illustrate the specific items recorded during the quarter. The items that affected EBITDA were $12 million of impairment charges on U.S. assets, restructuring costs related to closure of plants in the U.S.

Slide 15 and 16 illustrate the year-over-year and sequential variance of our Q3 adjusted earnings per share and the reconciliation with the specific items that affected our quarterly results.

As reported, Q3 net earnings per share were $0.34. This compared to a net loss per share of $0.02 last year and net earnings per share of $0.22 in Q2 of this year. On an adjusted basis, net earnings per share were $0.44 in the current quarter as compared to net earnings per share of $0.20 in last year's results, and net earnings per share of $0.27 in Q2. Year-over-year, these volumes mainly reflects improved adjusted EBITDA, partially offset by higher financing expenses, while sequential volume also reflects a positive adjustment of income tax from prior years.

As highlighted on Slide 17, third quarter adjusted cash flow from our operations increased by $53 million year-over-year to $116 million, and adjusted cash flow levels improved by $96 million year-over-year. This was driven by higher operating results and lower net CapEx paid in the third quarter of 2023.

Slide 18 provides detail about our capital investments. New investments this year totaled $229 million and paid capital expenditures, net of disposal and accounts payable variation, totaled $297 million in the first 9 months of 2023, including $56 million in Q3. For 2023, our planned capital investment of $225 million have not changed.

Moving now to our net debt reconciliation as detailed on Slide 19. Our net debt increased by $12 million in the third quarter despite stronger cash flow, lower CapEx paid and positive working capital variance. Exchange rate increased net debt by $47 million during the quarter.

Our leverage ratio of 3.8x is down from 4.1% at the end of Q2 and 4.6x at the end of Q1. As we have mentioned in the past, it includes the impact of the recent investment and ramp-up of operations of the Bear Island facility. Financial ratios and information about maturities are detailed on Slide 20, and other information and analysis can be found on Slides 23 through 29 of the deck.

Mario will now conclude the call with some brief comments and our near-term outlook before we begin the question period. Mario?

M
Mario Plourde
executive

Thank you, Allan. We provide details regarding our near-term outlook on Slide 21 of the presentation.

As a reminder, this outlook is based on current forecast and expectations and may change. Our near-term outlook for Containerboard is for results to be softer sequentially. This reflects higher raw material costs and lower selling prices, both of which are linked to indexes as you know.

We also expect volume to decrease in Q4 due to the usual seasonal downswing in the period and a slight softening of demand due to the economic uncertainty. We expect to take approximately 47,000 tons of downtime in the fourth quarter for maintenance and inventory management, which is similar to what we took in Q4 last year.

Year-over-year performance is expected to be lower due to the impact from cost inflation, lower selling prices following index price decrease and higher raw material costs. More broadly, result will benefit from ongoing ramp-up of the Bear Island. We are very pleased with the progress, which is on schedule and our team is focused on ramping up production of lightweight grades.

Results in the Specialty Products segment are expected to be stable sequentially year-over-year. This reflects usual seasonal volume, stable selling prices trend and raw material costs and capacity and efficiency improvement in several subsegments.

Our outlook for Tissue is for fourth quarter results to be stable sequentially, reflecting more favorable raw material and energy costs, benefit from profitability, productivity and net working optimization initiative and stable volume. This will be offset by slightly lower pricing connected to contracted input cost adjustment with customer. Results are forecast to be significantly above the prior year levels driven by the same factor.

Given the very strong results generated by our tissue in Q3, some of you may be questioning whether our '24 EBITDA target for this business of between $120 million and $140 million is too low. It is a fair question given that annualizing our Q3 results would bring us well above this range.

Let me address the question by saying that we are pleased that the wide-ranging actions put in place has positioned us to be tracking above the high end of this range. Notwithstanding this and the fact that we are confident about the future performance of this business, we remain prudent given some pricing pressure in the market following the recent drop in raw material costs.

With that, we can open the call for questions. Operator?

Operator

[Foreign Language] [Operator Instructions] And your first question will be from Sean Steuart at TD Securities.

S
Sean Steuart
analyst

Two questions. I'd like to start with Containerboard markets and getting mixed messaging from a few sources. RISI showing prices flat in October. The Bloomberg survey reference prices declining $20 to $30 a ton across craft and recycled grades. With choppy box data of late, can you comment on what you're seeing in terms of price pressure in the Containerboard market right now?

C
Charles Malo
executive

So thank you, Sean, for the question. As you know, I'm not going to comment on the overall market. I can talk about what we're seeing. So we are still progressing on the developing business for our business, and that's really related to the investment that we made in both of our Piscataway facility, also in Ontario, major investments. So that's sourcing our growth. And also with the addition of our mill in Bear Island.

So as we see right now, the pricing has followed the index of what has followed the -- on the market. but we're still working with our customers to make sure that we provide them with the right service. The fact also that we're providing lightweight solution is probably positive for Cascades.

S
Sean Steuart
analyst

And with Bear Island specifically, can you give us an indication of start-up costs that were embedded in overall third quarter EBITDA, and what's the timing for the transition to positive EBITDA of the asset?

C
Charles Malo
executive

Okay. So we -- like Mario mentioned in the introduction, the T3 was still not positive overall. But the good news for us is in September, we were -- we broke the positive side, if I can say it like that, and we intend to continue that in T4 and ongoing.

S
Sean Steuart
analyst

Okay. That's encouraging. Last question for me on Tissue. The gains that Cascades saw in margins this quarter outpaced the industry or generally speaking, can you give updated comments on where the company stands regarding attaining all the benefits through the various restructuring efforts you rolled out in recent quarters? And I presume all the price increases are fully baked into your realizations at this point. But I guess the potential for further margin expansion, absent fiber cost volatility, any further gains to be expected on that front?

J
Jean-David Tardif
executive

Yes, Sean. Yes, we believe there's still potential. We just don't know about the market and what will happen with the virgin pulp and the recycled fiber prices. But internally, I can say that we have a lot of opportunity and again, network optimization, having the right product being produced on the right mill.

Also in terms of integration, we're still buying a lot of jumbo roll internally. So optimizing the trims with the converting lines that we have, et cetera. And there's an important initiative for cost reduction at the mill level. So we still foresee good improvement, good potential. But overall, what will happen with the market, so what will be the end result in terms of margin, it's tough to predict. But internally, I can say there's still great opportunity to capture.

Operator

Next question will be from Hamir Patel at CIBC Capital Markets.

H
Hamir Patel
analyst

Allan, what are you planning for CapEx in 2024? And maybe if you could just update us on where you see your leverage ratios going by the end of next year?

A
Allan Hogg
executive

Well, Hamir, we're keeping the line target as we disclosed in our strategic plan update. So at $175 million for next year. So and we feel that our leverage should come within the target range we announced.

H
Hamir Patel
analyst

Great. And Allan, how do you think about just given Bear Island ramping up well, the need to add additional converting capacity and timing of when that capital investment might follow?

C
Charles Malo
executive

So I'm going to take that one, Hamir. So the plan for us since we started the Bear Island was first to make sure that we set up the mill to run well and follow the ramping up, which is the case right now. So the product is well received by the market. So that was our first objective, to optimize the mill was also part of our Phase I, which is being done right now and following path.

Regarding the integration, I mentioned earlier that our Piscataway, and our investment that we made in Ontario in the last 2 years, we still have room to integrate more volume. So that's the next step that we're doing. And for the rest of the integration, we are working and looking at projects, but we are going to look at the $175 million that we set for capital investment and follow that path. But the goal is still to work on integration, increase that once we took that step that I just mentioned.

Operator

Next question will be from Matthew McKellar at RBC.

M
Matthew McKellar
analyst

Would like to start here, so Tissue is running really well. You spoke to your target for that business as it relates to '24, as well as to your leverage target. Just more broadly, how are you thinking about your level of confidence around some of those other 2024 targets? And anything you'll call out that seem even more or less achievable at this point?

A
Allan Hogg
executive

Well, what we can see, Matthew, at this time is that we are still comfortable even though we're facing some headwinds in our Packaging business, but we have, as you saw, strong tailwinds in Tissue. So all in all, I think we're still comfortable, and I think we'll reconfirm everything in the next -- after the fourth quarter. So -- but for now, we're still within the targeted objective we set to the market.

M
Matthew McKellar
analyst

Okay. Maybe shifting over, I think you mentioned some pricing pressure in Tissue as part of your outlook in the prepared comments. Can you talk about what the latest is that you're seeing in that market?

J
Jean-David Tardif
executive

Right now, we're not seeing -- we're seeing pressure in Canada, as you know, from the government against the retailers. So there's a lot of discussion around retail in Canada. We don't see much pressure elsewhere. I think people are waiting to see what will happen when the raw material pricing, pulp price, softwood pricing. So we're managing, as Mario mentioned, we have a pricing model in place with important customers also. So we believe we're kind of protected for an important part of the business, but we'll continue to work with our customers and follow the market in the coming quarters.

M
Matthew McKellar
analyst

Okay. That's helpful. And then last for me, there was a comment on your molded pulp business, the labor challenges limited shipments in the quarter. And I think you previously spoke about some operational issues there. Are you able to provide a bit more color on what happened and whether those challenges are persisting into Q4?

C
Charles Malo
executive

Matthew, Charles speaking. So in term of molded pulp, yes, we announced in -- for the Q2 that we had some operational issues that continue part in Q3. However, as mentioned by Mario at the beginning, those operational issues are behind us, and we're forecasting a good Q4 for the molded pulp because the demand is still there so...

A
Allan Hogg
executive

So investment has been made to stabilize and have a stabilized production and out the desired outputs.

Operator

Next question will be from Zachary Evershed at National Bank.

Z
Zachary Evershed
analyst

Congrats on the quarter. As we're thinking about the sustainability of Tissue margins, you did indicate that lower raw material costs contributed $15 million to Tissue EBITDA and lower freight was another $1 million. Could you maybe comment about how much of that benefit you can backfill with operational improvement when, or if pulp and freight tailwinds begin to fade?

J
Jean-David Tardif
executive

I don't have the exact number. But what I can tell you, as we explained in our Investor Day in Virginia, the Tissue business that we have now is much more resilient than it was years ago. So when you look at the platform that we have with 10 mills instead of 20, with fewer employees, fewer customers, fewer products. I think now we have a much better business that will go through the cycles in the coming years.

So honestly, we won't see again, issues as we saw in 2018 and 2022. I'm really confident that the market will be able -- the business or -- will be able to follow typical market cycle as our competitors are seeing. But again, we have a much better and stronger business today with the investment also that were done, modernization, closure of older plans, et cetera.

Z
Zachary Evershed
analyst

And then could I get your view on the supply and demand dynamic in containerboard going into 2024. Given the announcement -- recent announcement of mill closures versus new capacity ramping up and what you're seeing on the ground in terms of consumer demand trends?

C
Charles Malo
executive

Okay. So on the overall market, you all saw the published numbers of the additional capacity and also the closure. As we speak right now, I'm going to use what was published, there's -- with a [ 1.4% growth ] on the market of the demand, the market in the mid- to long term seems to be better the way we see it right now. And on our side, you're seeing that we're taking the steps to make sure that we're balancing also our inventory level based on the demand.

So the other thing that I would add to this is Cascades is a lot better equipped right now with about 1.1 million -- 1.4 million tons, sorry, of volume on the containerboard side, that is Tier 1. So we're better equipped to compete. So I would just say that we are going to manage on our side based on the market condition. But the mid- to long term seems to be looking good right now overall in the market.

Z
Zachary Evershed
analyst

Good color. And just one last one. You guys are outperforming box shipments in Canada and the U.S. Obviously, there's a contribution there from Bear Island. Is anything else lifting that?

C
Charles Malo
executive

Well, the -- mainly, when we look at the performance that we are doing compared to the market, it's really based on the -- yes, we have been focusing our sales team on specific markets that are growing a bit faster than the average market right now. So meaning like the e-com and distribution, which is helping us. One of the market that is not doing as good for the time being, just because of the economy, is the industrial. So it's about 15% of our volumes overall. When we look at the market, our strategy has been to focus on faster growing market and it's paying off.

But in addition to that, as I mentioned earlier, the growth is also coming largely because of the investment that we made in Piscataway which has been very good for Cascades, as it is well located and servicing also markets that are growing faster than the average. And the same thing also in our region in Ontario, when you look at the overall, the Ontario market is more than 50% of the overall market in Canada, and that's where we decided to make a major investment to align our capacity to service the market.

Operator

[Operator Instructions] And your next question will be from Frederic Tremblay at Desjardins.

F
Frederic Tremblay
analyst

First, my condonlences to the Cascades team, following the passing of Mr. Lemaire.

M
Mario Plourde
executive

Thank you.

F
Frederic Tremblay
analyst

Sorry if I missed it, but maybe as a follow-up to the last question there on Containerboard. I'm just trying to figure out what would have been the shipment growth from your legacy operations if we exclude the contribution from new capacity in Bear Island. Can you provide some comments on that?

C
Charles Malo
executive

No, we're not going to comment on this since we have a -- we look at the overall network that we have. And this is what we're doing right now. And when we're making our decision of where the volume is going to be produced, we're making our decision on what bring the most profitability to Cascades. So again, we're seeing this as an overall. So we're not going to disclose any specific counting the old or new or facility, or the network.

F
Frederic Tremblay
analyst

Okay. Understood. Switching to Tissue on the away-from-home. Just curious to get your thoughts on what you're seeing in that market right now? And what are your expectations as we sort of progress in an uncertain economic environment. Is that an area where you're seeing some weakness now? Or has it been fairly resilient so far?

J
Jean-David Tardif
executive

So it's been stable, honestly. I think everybody is waiting to see what will happen. It's a big question mark, for sure. One thing also we've done internally is that business now represents 1/3 of our business versus almost 50%. So -- and we gained some flexibility. So we're were less at risk than we were towards away-from-home versus a few years ago, first thing.

The other thing is, October was our best month for the year. So in terms of case ship. So I think overall, it shows that the market is still solid. But as I said earlier, I think we've picked the right customer also, as Jean mentioned, having the right customers who are growing in those difficult periods. And I think the mix of product that we have, which is not in the ultra segment is also helping us. We're not really strong in the office channel leader. So it's also somewhere where gaining.

So overall, I think we're still optimistic and positive about that business. But for sure, there's a lot of uncertainty, as you all know. But nobody knows exactly what will happen next year. But I think we are, again, much better positioned to move through to the coming quarters.

Operator

There are no further questions at this time, Mr. Plourde, please continue.

M
Mario Plourde
executive

Thank you, everyone, for being on the line this morning, and looking forward to talk to you with the fourth quarter. Have a good day. Thank you.

Operator

[Foreign Language] Thank you, ladies and gentlemen. This does conclude today's conference. You may now disconnect your lines.