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Ladies and gentlemen, welcome to the Q1 results 2019 analyst call and webcast. I am Alessandro, the Chorus Call Operator. [Operator Instructions] The conference must not be recorded for publication or broadcast. At this time, it's my pleasure to hand over to Mr. Nicholas de la Grense, Head of Investor Relations; accompanied by Mr. Alain Dehaze, CEO; and Mr. Hans Ploos van Amstel, CFO of the Adecco Group.Please go ahead, gentlemen.
Good morning, everyone, and welcome to the Adecco Group's Q1 2019 results conference call. Today, I'm joined by Alain Dehaze, group CEO; and Hans Ploos van Amstel, group CFO.Before we begin, please review the disclaimer on Page 2 regarding forward-looking statements that may be included in this presentation.So on today's agenda, Alain will give a brief intro and the highlights of the quarter. Hans will provide some additional color on our financial performance. Then Alain will describe some of the progress being made on our transformation and innovation agendas before we open the lines for Q&A. With that, I hand over to Alain.
Thank you, Nick, and good morning, ladies and gentlemen. Welcome to first quarter results investor call. I will start immediately on the Slide 5 with the key highlights. In the first quarter, we saw the Perform, Transform and Innovate strategy continuing to deliver results with good progress on all 3 pillars. And although our revenue declined with 2%, trading days adjusted, slightly below Q4, the trend was stable through the quarter and into the second quarter, providing some evidence that the negative trend seen in 2018 is bottoming out.Despite the negative top line trend, we improved our EBITA margin by 20 basis points year-on-year and grew underlying operating profit by 8% organically.This was driven by further strong progress with GrowTogether and another quarter of gross margin improvement, supported by better business mix and positive pricing development.We will deep dive into GrowTogether later, so I won't go into the details here. But we are very pleased with the progress so far and we are on track to deliver the additional EUR 70 million savings that we targeted in 2019.On our innovate agenda. We also had good traction. General Assembly solutions are becoming more integrated with our other businesses, opening many opportunities to enhance our customer value proposition, cross-sell and leverage General Assembly talented graduates in our recruitment business. And Vettery and Adia are confirming the strength of their respective business models with very high levels of customer satisfaction and retention.So lots of promising opportunities for the future. And with this, I hand over to Hans, who will discuss the financial performance in the first quarter.
Thanks, Alain. We now will discuss the financial performance in more detail, starting with revenue.Revenue was down 2% in the first quarter. Europe was minus 3%, which is similar to what we saw in the fourth quarter. This confirms that the growth trend in Europe is stabilizing. Remember that we had very strong growth in Southern Europe in Q1 of last year. North America revenue declined 3%. While we expect that the slowdown in growth in General Staffing due to the strong seasonal demand in Q4, the Professional Staffing business was below expectations. We're pleased with the acceleration of growth in Japan and the rest of the world.Looking at the country results in more detail on Slide 8. France was stable versus Q4 and broadly in line with the markets on the back of very strong growth in the first quarter of last year.In North America and U.K. General Staffing, we saw 2% growth. In North America and U.K. Professional Staffing, revenue was mixed. Continued excellent results in our Soliant health care business and good results in finance and office. However, IT continued to decline.In the past, the focus was mainly on the enterprise client side where the trend is moving towards more offshore delivery. We're developing those capabilities and are also repositioning the business more towards retail and higher value-added solutions.U.S. Professional Staffing was also impacted by a decline in the legal business. We do a lot of project-based work in legal and had a high concentration of large contracts that ended in the first quarter. In Germany, Switzerland, the decline was broadly in line with the market and with Q4 2018.Germany continues to be a challenging market impacted by the slowdown in automotive and by the regulation changes that were introduced in the fourth quarter. In Italy, our revenue growth slowed along with the market slowdown. Remember, we were growing 19% last year. We're seeing continued strong growth in Japan. We're building the market share here. Our VSN Professional Staffing business continues to perform very strongly supported by differentiated offering.Iberia results of minus 4% are stable versus Q4 against the tough comparison base after very strong growth in Q1 last year. LHH was stable continuing, to outperform the peers. Countercyclical Career Transition remained mid-single-digit negative, offset by strong growth coming from Talent Development.Turning to gross margin. The reported gross margin increased by a full 100 basis points. M&A had a positive 30 basis point impact, driven by General Assembly and Vettery. Both are high-value, high-gross margin businesses strengthening our customer offering. Currency had a positive 10 basis point impact. As a result, the organic gross margin was up 60 basis points.Permanent recruiting had a positive 20 basis point impact, leaving a 40 basis point improvement in the temp gross margin. The 40 basis point increase in the temp gross margin comes from: first, we had a positive impact on favorable timings of bank holidays. Second, we had another 10 basis point benefit as the reversal of the negative impact on the high sickness rates and strikes in Germany last year. This leaves a 20 basis point positive impact on pricing and mix and confirms that our action to strengthen the temp gross margin are paying off, including improved pricing discipline and rolling out new tools. Let's now look at the EBITA margin. Our EBITA margin was up 20 basis points in total in the first quarter. The investments in the New Ventures have a negative 20 basis points impact.Germany impacts the group by 10 basis points. Remember, we had a 20 basis points help in the quarter from more favorable bank holidays and the reversal of the negative impact from strikes and higher sickness rates last year. This means that the underlying EBITA margin improved by 30 basis points, even though the revenue declined. This confirms that GrowTogether is fueling the margin. The continued work on pricing and mix is paying off.In terms of profitability by country. France margin strengthened further by 40 basis points to 5.6%. The improvement was driven by a combination of our pricing actions, diversifying the business mix and the productivity improvements on the GrowTogether initiative.The North America and U.K. General Staffing margin improvement was driven by a more favorable gross margin and the productivity improvements from GrowTogether. In North America and U.K. Professional Staffing, our margin was down 30 basis points because of the investment in Vettery. The core gross margin slightly improved, offsetting the lower revenue with higher productivity and a better mix.The EBITA margin in Germany, Austria and Switzerland of 1.6% improved because of the benefits of the more favorable bank holidays. Excluding this, the margin would've been down year-on-year because of the negative operating leverage on the revenue decline in Germany. In Career Transition and Talent Development, the margin was impacted by the investments in General Assembly. The LHH margin remains strong. We delivered a strong improvement in SG&A productivity. SG&A was down 1% organically, driven by a 2% reduction in the number of FTEs. Organically, we improved the conversion ratio on gross profit to EBITA by almost 50 basis points. And our total conversion ratio remains ahead of the major peers even while we're investing in the new Digital Ventures. Later in the presentation, we'll show an update on our GrowTogether initiative which will continue to drive the margin.Cash flow was strong at EUR 181 million, benefiting from a higher working capital inflow and the replacement of the CICE in France. Days sales outstanding are stable at 53 days. Net debt-to-EBITDA is at 0.9x at the end of Q1, confirming the strong balance sheet.Remember the lease account changes impact us differently to some of our European peers because we report on the U.S. GAAP. With U.S. GAAP, there is no impact on the income statement from the lease accounting. Also, there is no impact on the way we look at our net debt or leverage ratio. It means that we do not see any change to our EBITDA margin from the lease accounting changes unlike IFRS reporters which get a benefit. I will now provide you some indications on the outlook.Revenue growth in March and April was in line with Q1 2019. The Q2 gross margin will be negatively impacted by 10 basis points due to the timing of bank holidays. The replacement of the CICE in France has a negative impact on the cash conversion in Q2, while it's broadly neutral for the full year. And with this, I hand over to Alain for the update on the transformation and innovation.
Thank you, Hans. And let's start with transformation and thus with GrowTogether. GrowTogether is about strengthening the value proposition to drive sustained profitable growth. It is about increasing productivity while also improving the quality of service we provide to our customers. And the program GrowTogether relies on 3 foundations: first, providing service excellence by putting our customers at the heart of all what we do. Second, reengineering our processes by applying the lean manufacturing across all branches and shared service centers. And third, leveraging technology so our colleagues can focus on what they are passionate about, meaning helping more candidates to find jobs and develop their careers.So let's now go into more details on each of those blocks.GrowTogether starts with this customer centricity and that's why we are now bringing the Net Promoter Score to the next level in our businesses. Where before we measured only customer satisfaction in job, we are now able to measure our clients or candidates and associate's satisfaction at every step of their journey with us. Also, we know how we compare with our competitors so we can really drive better and differentiated services. And all this data is key. It allows us to know what good looks like and what an outstanding experience for our customers' means. As an example, on the candidate management side, every time we fill a position we have to reject candidates that were not right or that they didn't have the right fit for the role. Now ensuring that they have a good experience despite being rejected is key as they might be the perfect fit for future roles. Also, providing timely feedback is important. But we learned that all people do not always find time to do so. So that's why we are integrating an NPS dashboard into the new front office tools to show our colleagues what concrete actions need to be put in place based on specific NPS results.And now NPS activation and measurement is live in all of our key countries. And you have seen that we have achieved our goals in 2018 and we are targeting further improvement across all our business in 2019.The second building block of GrowTogether is around process reengineering, is around applying lean manufacturing principles to all businesses. And we see great results every time we deploy the approach. We did it in the U.S., in U.K., in Japan to name a few, be it in the front, middle or back-office. The question is why. The answer on this why is first because we optimize the way we work by identifying opportunities to improve and automate. Second, it allows our people to fully benefit from the new technology that we are deploying. And finally, it improves collaboration between the teams through constant alignment and communication flows. Around 25% of our people have now been trained in lean and we are accelerating the deployment in 2019. Last but not least, leveraging new technologies is a crucial part of GrowTogether. In the fourth quarter, we gave some great example of how technology is driving results in France and North America General Staffing and you can see how that is driving the result again in the first quarter. And we will provide continued update in the quarters to come.GrowTogether is on track to deliver on all targets in 2019 and 2020. We are well on our way to achieve further EUR 70 million of productivity savings in 2019 and add more value in the services we provide to our clients and candidates. We are excited about what GrowTogether has delivered and what GrowTogether will continue to deliver.Now let's briefly touch on the final component of our strategic agenda, innovate.In the first quarter, we continued to make investment in our New Ventures which are an important part of our growing ecosystem. With the ventures, we are broadening the services we provide to our customers and we are experimenting with innovative new models that open new segment of the market to us.For example, Adia is developing a truly zero touch end-to-end online staffing model. This highly efficient, high-customer-satisfaction model is ideally suited for high-frequency and easy to verify roles. It is still early days, but we see big potential here. Another example is Vettery. Vettery is really a new digital model for permanent recruitment. An online talent market place to help companies hire top tech, sales and finance talents. The business today is small but growing fast. And its subscription model is very promising with high level of customer stickiness and revenue predictability. That is something quite unique in the recruitment industry. The third example is General Assembly. And General Assembly is our most mature venture and it is the one that is having the biggest impact on the rest of the Adecco Group. General Assembly is now becoming truly integrated within the group ecosystem. For example, during the first quarter, we saw significant business referrals from Adecco to General Assembly supporting strong pipeline development in the business-to-business. We started to automatically on-board General Assembly graduates to the Vettery platform after course completion. This providing a valuable source of talented candidates. In Lee Hecht Harrison, we added the General Assembly online digital assessment and learning tools to its active placement platform. And we've begun to pilot upscaling associates with General Assembly to deploy to our clients through Modis.So we see promising results and we continue to invest as per our plan so we can realize the full potential of our ventures.Coming now to the concluding messages. The first quarter was a quarter of good progress even if the external environment was difficult. Our Perform, Transform and Innovate strategy is delivering results and we achieved a third quarter of underlying margin improvement, driven by GrowTogether and progress we are making on improving our mix and with our pricing strategy. And we continue to invest in our innovative new businesses which we expect to be an important driver of future profitable growth.Looking forward, while it is too early to expect a pickup in activity levels, we are pleased to see some of the signs of stability in Europe after the slowdown in 2018. And with this, I would kindly ask the operator to open the line for the questions.
[Operator Instructions] The first question comes from Paul Sullivan with Barclays.
Yes, just a few from me. Firstly, can you just the usual question on sort of SG&A and gross margin guidance and the moving parts into the second quarter, that would be helpful. And then following up, given the first quarter beat, how confident are you of margin profit -- operating profit margin expansion for the full year on the basis that we don't see any further revenue deterioration?And then finally, are you able to give us any sense of the run rate of revenues coming from new Digital Ventures now? And what was the organic growth -- what's the organic growth that we're seeing within General Assembly?
Yes. Shall I start, Paul, with the Q2? Because I think it's good we give you a little more color on that and that's will lead us into also the full year. I think the gross margin will have some changes for a couple of reasons in Q2. One, the bank holidays will be negative, which will be a 10 basis points negative for Q2. And remember, that was a positive on Q1.M&A on gross margin will have a slightly less positive, one plus 30, two plus 20, because Vettery is coming into the numbers.I would assume that FX or exchange rates will be about the same at plus 10 basis points. And then this quarter, we've had this unusual base effect helping us because of that sickness rate and strikes in Q1 of last year. To sum that all up, because that's a lot, these underlying items will be around plus 20 bps in Q2 versus 60 bps in Q1.Then you add your usual dynamics on the Perm business, on LHH, the temp price/mix. And I expect the temp price/mix to also be positive into second quarter. Therefore, I mean if you add it all up, I would take in total, that the gross margin would be up around 50 basis points year-on-year. So if you get -- with all these changes to around that number, that's something we look at.If we look at the SG&A. We continue to invest in the Digital Ventures while we get the benefits from GrowTogether. Germany will still impact the results. I think also the Professional Staffing in the U.S. will be with us in the second quarter. So in total, we would say Q2 SG&A to be up, including the Forex, of around 3% sequentially versus Q1. So I think that gives you enough to model the second quarter.First quarter was strong. So that will help for sure the year. But we would want to cautious you for the year because we have certain visibility lag and let's get a few quarters before we have get the whole year to -- it's a good start of the year and let's leave it at that and we want to see how we go into the second half.On the run rate of the ventures, and Alain might want to give a little bit more color?
Yes.
But the good news is that General Assembly was small 20% up, so good growth and, in fact, we doubled. And Alain can give a little bit more color, I think, why we're so happy with the progress we're making on the Digital Ventures.
Yes. So we have what we call the New Ventures and we have 4 New Ventures, 3 which are typical digital and 1 I would say digital linked but not digital platform. So General Assembly, you had heard the figures Hans has given. You have also given -- you have also heard about some examples of the synergies we are now playing out with General Assembly inside the ecosystem of the group. Then we have the -- then we are entering the digital platform. The second one is Vettery. And there we are very really pleased with the progress being made with a very strong growth with high customer renewal rates, which is very important in the subscription model. And we have high NPS on customer and candidate side. So with also unit economics being very compelling at scale. Regarding Adia, which is probably a less mature than for sure, General Assembly and Vettery. In Adia, we have started in Switzerland. This is the most established market for us. Very good expansion of the footprint, strong revenue momentum last year, 3-digit growth. Also, what the good news is that the gross margin is ahead of our initial expectation. So there also very positive. We are -- or we have entered now the U.S. market. And in the U.S. market, we are really developing our solution as end-to-end zero touch staffing solution. So that we are really different as a solution. And last but not least, we have, I would say, the youngest one is YOSS, the platform for the freelancers that we had first started in France and now we continue the development in the U.S. It's still early days. But we have very good progress on the product. And we see there a significant market potential. So to be continued, and we will inform regularly about how we are developing in this New Ventures.
Next question comes from Bilal Aziz with UBS.
Three from my side, please. Within the gross margin, the 20 bps price/mix improvement that you have seen, can you please help and try and break out what you feel is specific pricing to all that you have implemented versus broader market and labor scarcity? And secondly, in Germany, can you give us an update of where the integration which we are now tracking? I think it was this time last year where you merged everything together. And finally, within General Assembly, given the fact that is still growing double-digit, is loss making the best way to think about that for the full year? Or do you expect breakeven by the fourth quarter?
Yes. Let me start with the pricing mix. I'll give you first the disclaimer because, first, the plus 20 is strong. I think recall, we're coming from the minus 30 over a longer period through stability last year, and now it's positive. And I think what we're doing on the pricing tools, strengthening further the pricing discipline and the combination of the market, I think the market is favorable, it is -- it's all coming together. So that's the positive news. Now you asked me to break it down and that's a little bit my disclaimer. If you have a good soup, there's a lot of ingredients into the soup but it's not always as easy to get out of the soup, right, which ingredient drove the taste. It's a combination of the flavors. And we have made some new tools in there, but I think the market is helping because the candidate scarcity is playing. But the new tools, we have new pricing tools that are supported by more artificial intelligence. We know much more where we can place the candidates. So that is really driving a sustained improvement in the gross margin. And we should feel positive about that.I start with GA.
Germany?
So Germany.
So Germany, I can do it.
Yes, and then I come back to GA.
Yes, and Vettery.Now on Germany, as you know, I have taken direct oversight. So we are really taking this seriously. I'm spending quite a number of days every month in there to make sure that our colleagues over there are getting the right experience we have in the group regarding this transformation. We are convinced we have put in place the right strategy by not only merging the 2 companies, but by putting the segmentation in place. So it means that we have no dedicated go-to-market channels for the large with on-site for the small and medium with the retail. This is now put in place. For sure, the external environment in Germany is not an easy one. You have the softening of the macro, you have the situation of the auto industry and then you have the regulation that has been changed since October last year. And you'll see when you look at the results in the Q1, you see that our results are broadly in line with what the peer group is achieving in this market. So it is about hard-working, diversifying the portfolio, we have done that in other markets before, we will do that. It will take time, for sure, it will take time. And we are more looking at the second half of this year to see the first structural improvement.
Quickly coming back to the GA question. We are investing in GA and that is to support the growth. We're also investing in hand how we do it better integrated fits our business because there's great opportunities on the augmented staffing like we do in Japan. We're rolling it with customers. So we will continue to invest in GA because the need for retooling and reskilling is there with customers now and to grow that business now is very relevant for us for our future growth. It strengthen the gross margin, this type of businesses we want to add to the portfolio and I think where we continue to invest.
The next question comes from the line of Tom Sykes with Deutsche Bank.
Just to go through your sort of medium-term views please on your U.S. and U.K. businesses. I mean obviously you pick out ex-Vettery, the professionals business isn't necessarily seeing a declining margin. I mean we're at multi-decade lows of unemployment and your margin in the combined U.S. and U.K. business is still down on where it was 4 years ago.So when will these businesses sort of turn the corner more? And what's the main drag on profitability that you see in those businesses, please?And then just on your perm business? Am I right that the perm business includes -- you include your temp-to-perm conversions in your perm revenues rather than in your temp revenues? So just wondering what growth rate the temp-to-perm conversions are growing at, please?
I can take this one quickly. In our perm business, we include temp-to-perm provided that there has been a fee paid. If you extend to perm but without any fee and just let's say we are getting our margin through the temporary contract, it's not accounted in the perm business. So in the perm business, you have both the job staffing and the Professional Staffing when we speak about the 5% growth. Then on the medium term, U.S., U.K. I think first of all it is important to explain what did happen in this quarter in the U.S. because the decrease came from, let's say, 2/3 can be explained by IT and 1/3 by legal. And for IT it's not new for you. You know that we lost some few large customer last year. And that there is also a change in, I would say, a structural change in operating models that companies are doing more and more offshoring. On all sides, we have to cope with this large contract decrease and we had also to cope with this trend of offshoring. In the meantime, we have set up also offshoring offering that we are now proposing to our customers. But it will take some time to, let's say, to cope with this and this decrease. That's point one. The second point is the legal business. We have a nice legal business in the U.S. And part of this business is about project, especially in forensic survey and so on. And these projects are linked to big project when you have a forensic survey being done. And what we have seen in the first quarter is the end of a few large solution project ending with the results you have seen.Now when you look, I think, midterm, I think whatever the countries, skilled people are in demand and it will continue. I think the demand will and it will work for talent -- will continue going forward.
That's why I think continuing to grow General Assembly is important because the skill sets are not always available. We have said this in calls before that the skill imbalance is a qualitative skill imbalance, it is not quantitative, there are enough people who want to work, it's getting the skills. And this is important for the growth also. Now on the margins, which I think it's important to remember we can do that. You come because we will report to you on our perspective, but if I look at the competitive strength of our U.S. margin, it is good, we have a strong margin while we're making our relevant investments for the future, not only with Vettery but we're rolling out new technology, the productivity is improving. So as Alain said, we need to get the growth back in the business by transforming the IT business which we're working on. But the margin is strong while we're making the right investments.
Okay. And do you see any profit pools within that, that you're seeing -- are going to be -- you've outlined some of the profit pools, which are under some degree of structural pressure. And obviously, we're still down an absolute profit from where we were 4 years ago. Do you think there's any -- well, do you think your strategy of combining the generalist and the professional businesses is actually working because we've got 4 years and the EBIT is down? And your compound wage rate growth, you should have a better pricing environment in the U.S. You've already got some GrowTogether benefits and yet the EBIT is down.
Yes, I think if we look at -- and let's do it business by business. Yes, the dedicated focus between General Staffing and Professional Staffing, make sure that we focus on winning in both elements and they are different businesses, and recall they're split about 50-50. In General Staffing, I must say, we're making good progress. Sure, the margin -- we are now making investments. The business is still competitive I would say the bill rates are improving, right? The markups is still competitive business on the General Staffing business. And we improved the margin by 40 basis points in Q1. So that's an improvement, while we invest in Professional Staffing, the margin was up.I think your question on the profit pools, I think IT as a profit pool is changing. Therefore, we're changing the business model, we're moving ahead, we're strengthening our offshore offering there so there we get the cost to serve right on something which has become more competitive, and that's a profit zone which is moving. And the second one, which is early days, I would want to remind all of us that in Japan we're further along the augmented staffing and we are starting some first pilots with Modis in the U.S. to combine augmented staffing between General Assembly and Modis. So we need to build these things, they haven't -- they're not built in a week. That takes time. But we are reassured that if you look at the candidate scarcity, the new skill sets which are needed that this is a model of the future.
The next question comes from Anvesh Agrawal with Morgan Stanley.
I got like one question really on CICE. You flagged that you expect some impact on cash conversion in Q2 and that is presumably you're not selling the receivables that you have on your balance sheet. I was just wondering what's the rationale behind it because you could have sold them this year, and probably that could have supported further buybacks. Or what's the strategy behind keeping them on the balance sheet?
Thank you. Good call out. What we have done and the rationale in the short answer, then I give the longer answer, is we don't want the distortion in the cash flow profile over the years. And in the past, because CICE was a mismatch between the P&L and the cash flow because the cash flow came later because of the matching result of the receivable. Now that the Social Security benefits are coming within the year, so there is a matching, we said we're not selling off the receivable because there is now a natural hedge with the cash flow and the P&L.So we get the usual through all this, but we're not selling the receivable in Q2. So in Q2, we're not selling the CICE which is around EUR 200 million. And you will get the benefit of the 50. So on the year, it's going to be the same, if you have a plus 50 in Q1, a negative 150 in Q2 and then you have a plus 50, 50 so it neutralizes roughly on the year. But because of the matching principle, we took that decision.
Okay. And just on your point on distortion because if you're not going to get that now, you'll get the distortion after 2 years when you get that last year receivable from the government directly. So why not sell it now and probably use that internally?
I think good question. So the matching for us is the key principle. And we have good cash flow, good balance sheet. So if we have something in the pockets for a rainy day is also not a bad thing for you to know.
Fine. And just a follow-up on the previous question on the IT in North America. Can you just give the split of that business? How big is it of the North American professional business?
That is 40% of the business.
The next question comes from the line Michael Foeth with Vontobel.
Two questions from my side both on Germany. Could you give us some more granularity on the market trends in Germany by industry? In particular automotive, but also the other industries that you were exposed to? That would be the first question. And the second one, related to the margin in Germany. You said that, actually, excluding the bank holiday impact it would've been negative. Can you be a bit more specific? And the reason I'm asking this, I want to understand how your underlying profitability in Germany is developing? And whether we can see any progress on the margin in Germany?
Okay. Good. I will start with giving some granularity about the segment by giving some indication. So what -- where we see double-digit decrease, it is especially in automotive, in manufacturing, in electronics. Also retail, we have a single-digit down. That's mainly how we see it. So yes, all the sectors are down. Retail, single-digit. And -- especially automotive, electronics and manufacturing overall double-digits.
On the margin. If you -- it's best to look, I would say, at the first half because you have the trading days impact negatively in Q2. That -- the business at the German level we have, we have the DACH region and the DACH region is running at around breakeven. So the German business is still not from a profitability where it should be for sure. But we are building the capabilities. We, if you look at the headcount in Germany, we did the restructuring, it's 11% down. So we took the right measures to optimize the nonsales candidate-facing functions. But we have made sure that we kept the right people to regain the growth in the business. What has not helped in Germany, and you saw that this quarter also for our peers, is that the -- because if you look at our margin structure relative to others that the impact of the regulation is still in the first half of the year.So a couple of things. While it's -- we are going through a fundamental change, the market is also changing. But if you look at the core profitability for this segment of Germany, Austria and Switzerland in the first half is running at breakeven. Now the good news is, this is a good news and bad news story, I would say. Nobody likes a business at breakeven. But we made very strong margin into Q1 while we have this on Germany. So it's a drag on the group, it was a drag in Q4. So over time, this is an opportunity for us. It's not good now, but it will be a positive for the future.
Okay. And we can expect a slightly positive margin for Germany for the full year, I believe, right?
For the second half, I would say. So I would plan the first half for the whole region at around breakeven. And then the second half to improve from there. Recall, we are -- we need to grow the business otherwise this operating leverage -- the regulation hasn't helped because you saw that also now with the peers, right? But we need to grow our market share back and between driving for profit and rebuilding the business, we go for getting the German business back. And that will on the profitability on the short term be a little painful.
[Operator Instructions] The next question comes from the line of Suhasini Varanasi with Goldman Sachs.
Just one for me, please. On the cost saving program that you started last year and you have an additional one this year, can you talk about what the net benefit will be on the SG&A after reinvestment in 2019 and also going into 2020?
Yes. First, GrowTogether goes beyond productivity. It also has the Net Promoter Score and the candidate productivity because we should also drive for growth. But what we first get is productivity benefits. Recall last year, we delivered EUR 50 million. In this year, we said we would do in total versus the base year EUR 120 million, which is EUR 70 million extra. So we will year-over-year deliver EUR 70 million productivity in SG&A from GrowTogether. And then next year we will deliver another EUR 130 million.
The next question comes from the line of Hans Pluijgers with Kepler Cheuvreux.
One follow-up first to start with on the SG&A development and impact from the savings. I made a quick calculation. I understand let's say that the full year impact and then the impact from last year, but if I make a quick calculation, then the impact of GrowTogether on, let's say, the savings side, was about 2 to 3 percentage points. Is that a fair assumption on the SG&A side?And then secondly, on the top line, you indicated, let's say, that through the quarter it was stable for the group and also looking into Q2, it looked stable trend. However, did you see some change or differences by region? Could you give some feeling on that? And lastly, also on the top line, in the past you provide some details on the growth of the Onsite business. Will you give some indication for that?
So first of all, top line by region. That's what we have said in all communications. What we have seen is a stabilization in Europe at the back of very strong figures last year. So Europe, we are at minus 3. We were at minus 8 last year. This is overall Europe. But if you zoom in, in some countries, we had plus 19% last year in Italy. 15% plus in Iberia. 10% plus in France. So this is point one. Second, we had seen this trend in Europe stabilizing through the quarter. That's why we said when we look at the exit rate and we look at March, April combined, we are in line with the figure of Q1. Then the region especially North America I think we have given you some insight why we had a slowdown, mainly coming from the Professional Staffing, the General Staffing is still positive. We don't have this high level of activity in logistics that in Q1 that we had in Q4.But I would say, it remains quite solid. And then we had rest of the world and Japan. That's where we have a good news offsetting the slowdown in the U.S. with Japan at 8.6%, which is also, for us, the result of not only the staffing, but also the permanent recruitment, the outsourcing activity also very positive. And also in the rest of the world, we had a plus 4%. So with very good figures coming from Australia, New Zealand, from India and so good figures overall. That's the overall picture.
Maybe one question on the U.S. because you said already through the quarter you show Europe stabilizing. But also the U.S. that was, let's say, relatively flattish through the quarter.
The U.S. is about, if my memory serves me well, in General Staffing, we have plus 4% -- plus 2%, sorry. Trading today, adjusted we are...
Yes, but the trend, the trend...
The trend is -- you mean from Q4 going into Q1? I think ...
Yes, and then through the quarter and then also ending the quarter.
Yes. No. I think if you look -- let's start with General Staffing, where we did 2% growth. Q4, we had a higher level of growth because of the seasonal ramp-up in Q4. So we saw some expected softening in Q1 of 2019 in the General Staffing.If we look at Professional Staffing, the trend is a little less good going into Q1. And the projects of legal, which we don't have, we are coming off from some projects into the quarter is playing here. That actually is biting into Q1. The trend in IT is pretty consistent.
And to finish this -- your question, onsite over the quarter has been slightly negative, around minus 2%.
And then I still have a question on the SG&A.
Yes, I wanted to go back. You did the calculation right. It's around 3% of SG&A.
And then maybe one follow-up question on the top line. Could you give -- provide some indication on the comp through Q2? I know the comps became so much easier. But is there also still a -- also by month trend through Q3 -- sorry, Q2?
No, not really. So what we see, the exit rate, and if we look harder, the revenue fell, though but there is no odd thing into the comparison there over the months.
Ladies and gentlemen, that was the last question. I would now like to turn the conference back over to Adecco Group. Please go ahead.
It's Nick here again. Thank you very much, everyone, for joining and for your questions. And we look forward to meeting some of you on the roadshow. And for the rest, we look forward to talking to you at the Q2 results in August. Thanks very much.
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