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Earnings Call Analysis
Q2-2024 Analysis
Watsco Inc
Watsco celebrated a remarkable quarter, achieving record sales driven by robust activities in both residential and commercial markets. The company's unique entrepreneurial culture and the empowerment of local leaders underscore its successful operations.
Watsco's dedication to innovative technology continues to pay off, with e-commerce sales surpassing $2.5 billion annually. Additionally, the OnCall Air platform has helped contractors present quotes to about 160,000 households, marking an 18% increase, and generating $743 million in sales, a 27% rise over the previous year.
Regulatory shifts are playing a significant role in Watsco's growth. New federal regulations, like the low-GWP-A2L systems and energy efficiency mandates, are creating opportunities for contractors to upgrade older systems and sell more heat pumps, contributing to the rise in sales.
Gross margins saw a slight decline, down 100 basis points year-on-year. Seasonal factors, such as encountering two less business days in June, acted as a headwind, affecting sales by roughly $20 million.
Operational expenses (OpEx) were well-managed, increasing at half the rate of sales, highlighting efficient cost controls. There was a noted increase in healthcare costs by $7 million year-to-date due to an enhancement in the company's benefit and medical plans.
Watsco is working on optimizing inventory management as it transitions to new A2L refrigerants. The company anticipates a decrease in inventory toward year-end but expects a temporary rise in the first quarter due to seasonal overlaps.
Despite minor setbacks, Watsco's future looks promising with steady performance expected through the rest of the year. The company remains optimistic about leveraging its proven culture, technology, and capital to maintain its growth trajectory.
Good day, and welcome to the Watsco Second Quarter 2024 Earnings Call. [Operator Instructions] Please note, this event is being recorded. I would now like to turn the conference over to Albert Nahmad, CEO and Chairman. Please go ahead.
Good morning, everyone. Welcome to the second quarter earnings call. This is Al Nahmad, Chairman and CEO. And with me is A.J. Nahmad, President; and Paul Johnston, Barry Logan and Rick Gomez. In this call, I have asked these executives to chime in any time they wish with their thoughts so that all of you can get views from multiple people in the company.
Before we start, I will state our cautionary statement. This conference call has forward-looking statements as defined by SEC laws and regulations that are made pursuant to the safe harbor provisions of these various laws. Ultimate results may differ materially from the forward-looking statements.
Now on to the call. Watsco delivered another strong quarter. We achieved record sales, reflecting strength in both residential and commercial markets. Operating efficiency improved during the quarter as evidenced by lower SG&A as a percentage of sales. We generated strong cash flow and our balance sheet remains in pristine condition to enable most any size of investment to grow our business.
Simply put, Watsco's entrepreneurial culture, which empowers local leaders to make local decisions continues to perform well. Technology continues to have an impact, and we are fortunate to serve such a large and growing number of contractors with the industry's most innovative technologies. Greater adoption and use of our platforms by a growing number of contractors has produced growth and market share gains. Annualized e-commerce sales now exceed $2.5 billion and our active users continue to grow faster than nonusers. OnCall Air, Watsco's consumer-facing sales platform that helps contractors do business continues to grow and expand.
Thus far, in 2024, contractors presented quotes to approximately 160,000 households, an 18% increase and generated $743 million of sales for our contractors, a 27% increase over last year. We are actively updating our technology platforms to optimize the launch of new low-GWP-A2L systems. This presents another important federal regulatory change, providing the opportunity for growth in the coming years. Other federal regulatory changes continue to influence growth. Energy efficiency mandates went into effect last year, providing contractors the ability to upgrade older systems with high-efficiency systems. The trend towards electrification of fossil fuel heating has driven increased sales of heat pumps contributing to growth.
We are fortunate to be in such a great industry and believe our proven culture, customer-focused technologies, scale and access to capital provide unique advantages and opportunities. Finally, as always, if you have interest in learning more, please come to Miami and see us. We are transforming an industry, and we would enjoy telling you about it.
With that, let's go on to Q&A.
[Operator Instructions] The first question comes from Jeff Hammond from KeyBanc Capital Markets Inc.
Can we just talk about the moving pieces in gross margin? I know you've kind of been level setting people around 27% but looks like it was down 100 basis points year-on-year, and I know kind of the price timing. With the price increases maybe it was going to be supportive in the quarter.
Paul or Barry or both please answer.
Sure, Jeff. Again, we look at things a little -- a little in a quarter. I want to just zoom out a bit and look at the first half of the year. If you look at the first half of the year, 27% plus, which has been our bogey. We've been asked about this now consistently for 2.5 years and kind of said the same thing. The moving pieces are more, obviously, than just the timing or level of an OEM price increase. In fact, the only kind of real price increase that straddled the quarter that's material as the carrier price increase that came in, in March, helped the first quarter some and obviously came into the second quarter as well.
But I just don't want to get too obsessive about short-term discussions when the long term is working through. Having said that, in the quarter, you can see that our equipment business grew at, I think, a pretty terrific growth rate, and our non-equipment business didn't. And obviously, there's a big disparity in gross margin in those 2 families of products, enough so to account for some of the year-over-year change in margin.
Also mix is a conversation when it comes to the price and margin. And we're far more complex in that regard than an OEM, Watsco has brand mix. We sell multiple OEMs with multiple brands. And I won't discuss how much, but there is a variety of margins we make depending on what brands we sell and growth rates that pertain to those brands that can affect margin. There was some of that in the quarter in terms of mix year-over-year working against margin. It's, again, in basis points.
It's not a big material thing, but it's a component, as I mentioned. We also see less inventory being owned this quarter. That means purchases have been down and replenishment has been down. There's a little bit of a consequential impact year-over-year on rebates and discounts, things like that, that are earned in the period. And I could give you like 5 more basis point conversations in that mix conversation. But if I, again, dial it back, look at the big picture, year-to-date, where we said we would be, we're never satisfied where we are, by the way. We still have certainly more potential. And as we've said, long term, much higher aspirations than this. And I'll let Paul talk or Rick as well. Rick, you have a lot of insight, too.
Rick?
I guess I was muted on the other end. Sorry about that. Yes, Jeff. And just to -- I think Barry explained it very well. I'll just add 2 tidbits to it that I think are may be helpful. First is for that year-to-date period, we have also seen, again, just steady commercial strength and that family of products relative to residential, also has some mix implications as it relates to gross margin. Second thought I'd share is just, again, if we look ahead a little bit and not backwards, we've got a big product transition coming at the end of the year.
Those periods of time are usually good opportunities to evaluate margin and act on opportunities. And for us, I think what we're looking forward to is leaning in on some of the technology tools that are now maturing that can be helpful to margin long term as we go about that regulatory transition.
That's a good segue here because I wanted to jump in. It seems like a couple of OEMs have kind of put out last calls for 410A product. Just maybe your updated thoughts on how much 410A you want to exit with and any kind of implications around pre-buy? And then just as you talk to your OEM partners, how are you feeling about the readiness for the A2L transition in new products?
Yes, I think, Jeff, everybody is pretty much ready to go with their A2 products. In fact, we're seeing one manufacturer located in Texas. So it's already putting out their A2L product. So I'm not really concerned about a transition here. It's not much of a transition, it's putting in a different compressor into the unit, and it's also putting in a sensor that senses and smells if there's any leakage and then a switch that basically will turn on and off the system. So there's not a big change in the product. When you get to the 410, how much 410 are we going to carry forward? We put in our final orders now pretty much across the board. We think we're going to have enough product to go, perhaps, into the first quarter, but probably no further than that.
The next question comes from Tommy Moll from Stephens Inc.
I wanted to talk about some of the trends for the residential business. You called out 6% growth in ducted units year-over-year. Can you walk us through how the selling season progressed through the second quarter? And are you able to give us an update on how July paced?
Barry?
Well, first, I mean, things did progress in terms of stronger growth rates during the quarter and kind of a weird item and just to speak in Algebra for a second is we actually had 2 more days in April and 2 less days in June and in some weird way, I would have rather had been the reverse because our business is much bigger in June than April. It's probably $20 million a headwind in the quarter, by the way, just to be -- give you the trivia of that algebra. But if I look at average sales per day during the quarter, it progressed and June, certainly, was the stronger of the 3 months, if I look at, again, average sales per day, certainly north of our overall growth rate for the quarter up into high-single digits on a same-store basis.
For July, the only thing strange in July is, we have our largest market probably in the country, and the Texas Coast getting influenced by some hurricane activity, some closed stores. If I look past that, there's the same kind of growth rate in July that you see for the quarter. But it's early, and it's strange and August is as big as July. And so in terms of a trend, I don't want to get happy or sad on July, August is just as big and we'll be at full -- all cylinders as we get through this summer, which wasn't the case throughout part of July.
As a follow-up, I wanted to ask about the OpEx leverage that you showed this quarter. It's been a theme that's come up for some time now. And I think you grew same-store OpEx at about half the rate of sales. So showed up, clearly, leveraging that expense line this quarter. What are some of the drivers there that you can unpack for us? And how are you feeling about the initiative that's been in place for some time now to continue to drive leverage there?
Barry?
I think, first, going back in time, then I'll do what Rick does, which is go forward in time. I go back in time; in COVID, it was a circus act to get products to get everyone served and SG&A had to be built and incurred to serve businesses and to serve our customers in a difficult environment. So 2 years later, how do you evaluate that look back and set expectations or communicate the data to our field to act on it.
So I would say, beginning last fall, is it was a more aggressive campaign to act on SG&A. More actions occurred in the first quarter, and this is the first quarter where, I think, there's more evidence of everything I've just said with more opportunities and more actions and more results to come. And I looked at SG&A right before the call actually. The only thing peculiar for example, is health care is up $7 million year-to-date. That's the only outlier in the whole list of how we look at it.
And we improved our benefit plan, we improved our medical plan with intention and there's some bottom-line impact to that reality for our employees, which is a long-term perspective. But that's the only thing that stands out amongst a long list of things. And so I think the teams in the field have acted, have reacted and have more to do. And I think you'll see the results of that, and it's all database. None of this is emotion or reactionary. It's all in the numbers and looking at the data.
This is A.J. I was going to go to the same place, Barry, where it's intentional. This is a continuous improvement culture that we have at Watsco. When we talk about technology, it's really become a buzzword, but really what it means, also means is looking at processes and systems and opportunities to be more efficient with our time and our people and getting orders processed and filled, et cetera, et cetera. So there's certainly been work to continue to improve everything we do.
The next question comes from Ryan Merkel from William Blair.
Can we talk about the other HVAC products, parts and supplies? Why was it a little bit weaker than equipment? Is there anything that stands out?
Paul?
Yes, there's nothing I can really think of that was odd or unusual about other. If it was down, it was down a bit, but there really isn't anything in there that was very strange. No.
Just to be helpful with something we've talked about in the past and because Ryan, I think it's a good question, if we say it's 25% of our business then in the quarter, it was a $500 million business, right? And there's probably 60 different product groups, 300 or 400 different vendors, it's a hodgepodge of a variety of stuff, right? We have talked about commodities, and we only have really 3 that we consider commodities that's copper tubing, sheet metal products and refrigerant.
And again, that component of our revenue is closer to $100 million in the quarter, $100 million out of the $500 million, and there, we have seen stability in price and cost and margin. That's one of those more volatile variables we were seeing a year ago. A year later, it's much more the bandwidth of volatility is much less but the dollars are less because the pricing is less. So a little bit of headwind still in revenue but not on margin and not in general business conditions from a materiality point of view.
Got it. Okay. That's helpful. And then as it relates to product mix, are you seeing the higher SEER stuff grow? Or are you seeing people trade down to base systems?
Yes, basically, it's trending towards the basic product. We've got a minimum efficiency now, which is at a point where the higher share product really doesn't have as much impact as we used to. So what we're seeing is, the industry is tracking at, I would say, close to 90% at the standard efficiency level. So definitely, you're seeing a trend down.
I mean the one trend -- I'll add to that, the one trend that is consistent and consistently good for business, good for the industry is heat pumps, heat pumps are certainly growing at a faster rate than underlying furnace demand, and that's in our numbers, and that's a mix benefit to selling price needless to say. And also, I would say, high-efficiency heat pumps have grown at decent rates relative to the underlying.
So the heat pump, I would carve out a little bit in that conversation and say there are some good trends there. And I think as Rick said, A2L is going to basic -- the A2L products, if you think about it, it's going to replace basically probably 55% of what we sell, company-wide. And it's all new equipment, all new efficiencies, all new opportunities, all new discussions, all new training, all new inventory but it's a nice chance to kind of refresh the opportunity that's in front and we kind of like those changes because it puts us in a position to do that.
The next question comes from Brett Linzey from Mizuho.
This is Peter Costa, on for Brett Linzey. So I just wanted to ask around inventory levels in 2Q. You guys took it down sequentially. And historically, I think it tends to increase. Is there anything to read into there? Or is that more of a function of the build in Q1? And then how would you characterize inventory levels just relative to what you're seeing in the market?
I'll make a brief statement on that. First of all, we're very focused, as we've been saying quarter after quarter on the inventory asset, which is our largest asset, and we've been applying a considerable amount of technology and science to it. So we're getting more efficient on inventory turns. And Barry, you can follow that up with whatever you want.
Yes. I think, again, it's A.J. mentioned the term continuous improvement and heaven knows, after the COVID challenges, inventory remained high even post COVID and inventory turns, if you look at today -- do the math today versus any historical period, we are looking to improve turns. We, obviously, must take care of customers in season, and we're doing that, that's evidenced in the growth rates.
But I would say inventory is still a work in process also. It's still a matter of continuous improvement to really get the inventory turns back in the closer to 5x instead of today, it's closer to 4x. I think that process takes time because of the A2L transition coming in front of us. And there's another huge transition occurring. But if you talk to us 2 years from now or 3 years from now, I would expect inventory turns to be more historical at closer to 5% than today, closer to 4%.
I wouldn't read into the -- there's no science or message in the sequential change. If inventory was built in the first quarter that was in order to be in a good position for growth, which occurred and I will react to what's going on for the rest of the year. I wouldn't read into that, and there's certainly no message behind it.
And then can you just walk us through what you're seeing more broadly from the consumer affordability side? Are you guys worried about any sort of pushback or erosion there?
Really and we look at what the prices have gone up over the last, gosh, it's been 5 years now that we've seen prices continue to move up. We've expected the consumer to start pushing back on price. We have not seen that as of yet. As we indicated in the release, our residential sales were actually up in units for the quarter, which is a strong indication that the consumer is out there and they're still buying the product at the price that we're offering.
Secondly, we are seeing some moderate increase in the repair side, where it's -- we've been seeing high single-digit increases in compressors, motors, the type of things that you would repair a unit with. Those continue to remain strong. So it's kind of like we have the best of both worlds going right now where we have a consumer that is going to purchase it at the price that we offer. And at the same time, people are repairing.
And just to add to that, Paul. I think what we don't talk a lot about the industry, doesn't talk too much about is the ductless side of it -- the ductless side of the market. We represent multiple OEMs on the ductless side. Unit growth rates for, ductless, actually exceeded. The ducted product this quarter and year-to-date, that's a solution that contractors are offering more often. They're comfortable offering and that we'll work in cold climates now where they're all high efficiency. They're all heat pumps, and it's both international and domestic.
So that is a product that fits somewhere in that conversation of affordability. When you look at the traditional ducted systems versus repair, ductless does fit somewhere in that discussion, and we're certainly seeing growth rates in ductless and have for some time now.
The next question comes from Patrick Baumann from JPMorgan.
First question is on the Texas manufacturer that has made the decision to move to A2L, maybe quicker than others. Are you seeing any -- or do you expect to see any short-term share impacts for the other OEMs that have maintain supply, steady supply of their 410A product? And then if so, what kind of impact would that have on your business?
Don't see a big impact in market share coming from that one manufacturer that's introducing their A2L products. I think it's more of an availability issue on their part to be able to provide product that -- product that is going to be available in 2025. They decided to come out early. We've got a unique design to it. And hence, they feel that they've got an opportunity to try to step in and at least lead the way on A2L. But I don't see it as a big change in the marketplace as far as share market for them.
I'll just add 1 other note, this is A.J. again that as we got a question earlier about prebuys, and I want to make sure that it's clear, we're not speculating prebuys or how the transition will play out and trying to make special bet. What we're trying to do is have a functional, harmonious and seamless transition to the new brands. And we will have -- or not brand, new products and we will have new -- I'm sorry, we'll have a year to sell through the old stuff as well. So we expect it to be pretty smooth.
And what type of initial pricing are you seeing for the new technology versus the current generation or the 410A sorry?
We're seeing 10% increases that were indicated by, I think, every OEM, probably a dozen times here in the last year.
Yes. Okay. I just wanted to check that. And so we take basically -- so 55% x10% is the way to think about your mix impact for next year from selling this new product. Maybe that's a Barry question, I don't know.
Yes, Patrick. The only reality, right, it's not 100% new product, 0% old. There's a blend that's going to play out into next year too. So it's a blend into next year. It's not all of next year.
Plus we have to wait for the Department of Energy still has not pronounced what represents a replacement unit. The current write-up that we've been provided by the government indicates that you can sell a unit -- a 410 unit if it's repairing a system. It would be a component, and there's a lot of debate in the industry right now about whether or not that will really hold true going forward into 2025. So we really need to wait to find out what's the DOE decides, which hopefully will happen soon.
Yes. No, we're waiting to hear that as well. Okay. And then maybe one quick one for Barry, if I could, on gross margin, normal seasonality or however you want to talk to it through the rest of the year. Is that -- is there anything unusual we should think about versus normal seasonality for gross margin for the rest of the year?
No. I think we stick to the big picture for the year at the 27% level. And third quarter will tell us the progress, and I would keep -- I think we're keeping to the goal on the notion of 27% for the year.
The seasonality is what it is over the third and fourth quarter. You can look at the historical trend of that and make your own assumptions.
The next question comes from David Manthey from Baird.
First off, Barry in the release, you mentioned that ducted residential units' average selling price was up about 3%. I was hoping maybe you could zoom out and talk about the overall price mix impact on both equipment as well as other HVAC products in general.
Sure. Well, the second part first on other HVAC products, honestly, I don't count how many roles of duct tape we sold and understand unit versus price on duct tape. And there's -- as I said, there's probably 80 product lines in that, that I'm not sure we have -- I'm sure we have insight. I don't know the insight. What I did comment on the commodity side is stability in what had been volatile pricing on commodities has become very stable.
And so from that perspective, from what I can tell on the HVAC nonequipment, I don't think there's anything remarkable in pricing units in that equation. On the equipment side, again, when we use the word average selling price, that's a composite of actual price mix and mix can be geographic mix, product mix, brand mix, vendor mix, customer mix. It starts to broaden out into snowflake. So I couldn't give you the components of all that. I can tell you that the OEM pricing actions year-to-date flowed through and you don't see much variation in equipment margin for us.
Year-to-date, if you look at the full 6 months. And I would say so far, so good with the pricing actions. I think as Paul suggested, if we look at mix within brands, within products, within markets, there is a conservatism in the market that I think is there. It still means we're replacing systems. And I think it's an important -- extremely important concept that every single Watsco location, all 700 have multiple brands of products, multiple price points.
And if one market is tighter than another, we have brands to sell and sustain margins, sustain the replacement market. Not all competitors, in fact, very few competitors sell more than one brand. And that would include the OEM, the OEM networks that sell single brands. And so we like the diversity. It's helpful to market share. It's helpful to margin. It's helpful competitively, and it lets us react to what's going on in individual markets in a very, very good way.
Okay. And just to clarify your statement on the commodity product, when you say it's stable, are you referring to it is stable today relative to what it was a month or 2 ago? Or are you talking about it year-over-year, we should be thinking that, that's sort of a flatness today?
Yes. I would say, and if I look at the first quarter of 2024 and the second quarter of 2024, price margin and really the quality of gross profit is sound this year, where last year, it was highly volatile. It would go up and down quarter to quarter. And it's much more stable and I would say, in a very narrow range and acceptable margins for those products this year.
Okay. All right. And then one more on acquisitions. Is there any update on the Gateway acquisition? And then given the timing of that, I think September 2023, the rollover effect from acquisitions in the third quarter, I'm coming up with about $40 million in revenues. Does that sound right to you?
It's Rick, I can speak to it a little bit. First, we are more than delighted with how Gateway is doing. It's a terrific team. It's a terrific market. We will be there, actually, pretty soon to have a how well with those folks. And I would say that they are exceeding expectations up to this point when we look at the numbers relative to what we invested and what they were doing last year when we made that investment. So very pleased with how that is unfolding. You are in the ballpark as it relates to third-quarter contribution. And I think September 1 is the anniversary of that. So it'll -- we will lap that here starting in the third quarter.
The next question comes from Nigel Coe from Wolfe Research.
I know 454B is not a huge factor. But I think you did mention that there's a handful of distributors out there, some customers out there accepting products. I was just curious kind of what you're seeing in terms of kind of customer acceptance and whether the price on 454B is sticking? Are you seeing that sort of 10%, 15% uplift on mix?
It's way early to be able to give you any sort of prediction on how the customers are accepting it. We just -- I think we just had our first delivery of 100 units to a particular customer. So we'll find out quickly what the reaction has been. We obviously have done a tremendous amount of training, and we'll continue to add to that and add more training to it to make sure that the customer understands what the tools are that they have to have and what the -- how they're going to install it, there are some variances that will occur. But way too early to be able to really gauge price and acceptance of the product. I have no doubt in my mind that it's going to be accepted.
Yes. It's actually what I expected. So sorry for the question. I thought maybe a bit on that. And then you mentioned share gains. And I'm just curious how the -- how your view of the market in second quarter versus the 4% same-store sales. So just any color there. And then inventory, I know you built a fair amount of inventory in 1Q. You worked that down in 2Q. Normally, you'd work up inventory in the second quarter. The spirit of the question is really that it feels like this is a year when inventory is moving higher not lower. So just curious, your perspective on inventory over the back half of the year.
Paul, let me deal with the first part. I've earlier stated that we're very focused on using our tools to improve inventory turn and we are succeeding that we have, certainly, enough inventory to meet demand. And hopefully, the turns will increase and will carry less inventory and certainly demand.
I would say as we go through the year, I see our inventory, actually, trailing downwards and continuing to move down as it does because of one seasonality; and two, because of the transition to the new A2L refrigerants. And then we'll probably see in the first quarter, we'll probably see an overlap of inventory where we're going to have 410, and we're going to A2L, which perhaps will cause a bump in the inventory, which would be normal anyway just based on the season. So it's going to be an unusual ride, I think, as we go through this transition to the new product. A lot of the product information that we have right now indicates that it should go smoothly and knock on the wood that it does.
So what you're saying loud and clear here is no prebuy, or no material prebuy in the fourth quarter.
No material prebuy, no.
This concludes our question-and-answer session. I would like to turn the conference back over to Albert Nahmad for closing remarks.
As always, thank you for your interest in our company. We very much appreciate it, and we're very sincere in asking you to come visit if you want to learn more about what we do, especially in the technology field. You're always welcome. All that takes us is a phone call. And to that end, we look forward to catching up with you in the next quarter. Thanks for your interest and for your support. Bye-bye, now.
The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.