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Verizon Communications Inc
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Good morning and welcome to the Verizon Second Quarter 2019 Earnings Conference Call. At this time, all participants have been placed in a listen-only mode, and the floor will be opened for questions following the presentation. [Operator Instructions] Today's conference is being recorded. If you have any objections, you may disconnect at this time.
It is now my pleasure to turn the call over to your host Mr. Brady Connor, Senior Vice President Investor Relations.
Thanks, Brett. Good morning and welcome to our second quarter earnings conference call. This is Brady Connor and I'm here with Hans Vestberg, our Chairman and Chief Executive Officer; and Matt Ellis, our Chief Financial Officer.
As a reminder, our earnings release, financial and operating information and the presentation slides are available on our Investor Relations website. A replay and transcript of this call will also be made available on our website.
Before I get started, I'd like to draw your attention to our Safe Harbor statement on slide two. Information in this presentation contains statements about expected future events and financial results that are forward-looking and subject to risks and uncertainties. Discussion of factors that may affect future results is contained in Verizon's filings with the SEC which are available on our website.
This presentation contains certain non-GAAP financial measures. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are included in the financial materials on our website. The quarterly growth rates disclosed in our presentation slides and during our formal remarks are on a year-over-year basis unless otherwise noted as sequential.
Now let's take a look at consolidated earnings for the period. For the second quarter of 2019, we reported earnings of $0.95 per share on a GAAP basis. These reported results include a pretax charge of approximately $1.5 billion related to early debt redemption costs. The impact after tax was approximately $1.1 billion or $0.28 per share, resulting in adjusted earnings per share of $1.23. This represents growth of 2.5% on an adjusted basis compared to $1.20 a year ago.
Let's now move to slide four and take a closer look at our earnings profile for the second quarter. Consistent with the approach we discussed last quarter, we have illustrated the ongoing impacts to earnings from the adoption of accounting standard ASC 606 for revenue recognition as well as the adoption of ASC 842 for leases. As we pointed out last quarter, we expect a smaller benefit in 2019 than we realized last year from the adoption of ASC 606 primarily due to the deferral of commission expense. The reduction and benefit creates a year-over-year headwind to both reported earnings per share and adjusted earnings per share. The impact was a $0.03 headwind in the quarter and $0.06 year-to-date. As a reminder, this headwind is expected to continue until the end of 2020.
At the beginning of this year, we adopted accounting standard ASC 842 for leases, which resulted in the gross-up on the balance sheet for all operating leases. In addition, the lease standard affects our earnings per share, primarily due to the expensing of certain lease costs. As highlighted previously, we expect this result in a $0.01 to $0.02 per quarter headwind on earnings per share throughout 2019. For the second quarter, this headwind was $0.01 on the earnings per share.
As you can see on the slide, the 2.5% growth in adjusted EPS includes both the impacts from the deferral of commission expense related to the revenue recognition standard and the adoption of the leasing standard. This highlights the strong underlying performance of the business. Matt will take you through the details and key drivers later in the call.
With that I'll now turn the call over to Hans.
Thanks, Brady, and thanks, everybody, for joining this second quarter earnings call. We had a strong second quarter. It was fueled by a very good wireless service revenue growth as well as a strong EPS -- adjusted EPS growth as well. So I think the team had a good quarter with a lot of focus on the execution. At the same time our operation metrics was good with net additions on the wireless side, as well as a very low churn.
That in combination with a very solid capital allocation, as well as efficiency coming out from our capital allocation process, all-in-all all stranded up to a very good cash flow. So if I sum it up very quickly, a very good quarter from us financially.
Together with our work in the network which is so important to us when we're building our network as a service, we also won all the top third-party measurements. We won from J.D. Power, the 23rd consecutive time, when account the RootMetrics, the 12th straight win there as well. So we are really getting the right feedback from the market and the measurements that is really valuable in this market.
At the same time, we won some more spectrum in the millimeter-wave auction, which is now adding up to our portfolio which means that we have a portfolio for the 5G-era where we can build capacity and we can build coverage, which we said all the time, we want to be in the real 5G with all the 8 currencies that I've talked about before.
We also have launched quite a lot of CTLs lately adding up, so we are on-track for the 30 markets that we have said we will do this year. At the same time we continue to add new devices to the portfolio, the latest one was the Inseego, MiFi and 5G device that we launched recently and we're now four different devices on 5G.
We're also very focused on the fiber because ultimately if you're going to the 5G, you need fiber. Our fiber deployment is now in more than 60 cities and we had 1,400 route miles a month in average in this quarter which means that we increase on the first quarter continued this so important build for our overall Intelligent Edge Network and for the 5G deployment we're doing.
When it comes to Verizon 2.0 won a transformation one of the proof points of course today that we now are reporting Verizon Consumer Group and Verizon Business Group as segments in the earnings release that we're doing today.
I can also say that, we get a lot of good traction with our customers especially with enterprise customers with the new support and the new go-to-market we have, where we can show the full portfolio of Verizon and seeing that we have the right support also for the people in the line, meeting our customers everyday.
At the same time we continued Network as a service concept, where we are now announced our collaboration with YouTube TV where we're going to offer up both our Fios customers, but also the wireless customers.
Again working on the motto where we outlined earlier this year, how we can partner with some of these content players instead of investing ourselves in it and seeing that we can bring your seamless service for our customer, but also making it very efficient for ourselves and for our customers.
We also have continued and finalized the Voluntary Separation Program in the quarter and we have done quite a lot of that and that in total now puts us up to have a competitive cost base and actually down quite a lot of these changes recently. So I would say that we are doing this transformation from a positional strength, and I'm really proud of the team that have done all of these changes and transformation in the last 12 months and delivering these results at the same time. And it really sets us up for continue to be very competitive in this market and definitely continue to be the leader in this market. So, I'm proud of the team and what we're producing this quarter.
By that, I hand it over to Matt to go over the financials more in detail.
Thanks, Hans, and good morning, everyone. Let's start with a recap of our consolidated operating and financial results. On a reported basis, second quarter consolidated revenue was $32.1 billion, which was down slightly as compared to the prior year. Wireless service revenue growth was offset by lower wireless equipment revenue and wireline service revenue.
On a year-to-date basis, consolidated revenue is up slightly at 0.4%. We are maintaining our full year GAAP consolidated revenue guidance of low single-digit percentage growth for 2019. On a consolidated basis, second quarter adjusted EBITDA margin was 37.7%, which was up from 36.8% in the prior year and includes headwinds of approximately 80 basis points from the deferral of commission expense and the impact of the lease accounting standard that Brady mentioned earlier.
Adjusted EBITDA increased more than $200 million or 1.8% over the prior year due to wireless service revenue performance as well as continued improvement in operational efficiencies across the business.
Our business excellence initiatives have realized cumulative cash savings of $4.1 billion since the program started in 2018. We have now completed all three phases of our Voluntary Separation Program and have realized approximately $480 million of expense savings year-to-date.
With the last tranche of employees exiting in late June, we expect additional incremental savings in the third quarter. We remain on track to achieve our goal of $10 billion of cumulative cash savings by 2021.
As Brady mentioned, adjusted earnings per share for the quarter were $1.23, up from $1.20 a year ago. The increase in our earnings per share was driven by growth of more than $200 million in adjusted EBITDA slightly offset by a higher tax rate. The higher tax rate resulted in an approximately $0.01 headwind to adjusted earnings per share.
As a reminder last year's tax rate included certain one-time benefits related to the Tax Cuts and Jobs Act, which do not repeat this year. For 2019, our adjusted effective tax rate is now expected to come in at the lower end of the 24% to 26% range.
Continued wireless service revenue momentum and solid margin performance keep us on track to achieve our guidance of low single-digit percentage growth in adjusted EPS excluding the impact of the new lease accounting standard. Our expectation of the lease accounting headwind remains unchanged to approximately $0.04 to $0.08 for full year 2019.
Now, let's move on to the review of the new operating segments under Verizon 2.0 starting with consumer on slide 7. As a reminder, our new consumer segment encompasses both wireless and wireline products and services targeting retail customers as well as our wireless wholesale operations.
In the second quarter, total consumer operating revenue was $22.0 billion, which is flat compared to the prior year. These results were primarily driven by continued strong growth in wireless service revenue and file service offerings offset by declines in wireless equipment and legacy wireline services.
Consumer wireless service revenue increased by 2.5%, driven by customer step-ups to unlimited plans and migration within Unlimited to higher tier plans as well as an increase in connections per account. Less than 50% of our customer account base are on unlimited plans.
In the second quarter consumer wireless equipment revenue decreased 8.2% as lower upgrade rates more than offset an increase in phone gross adds. Consumer Fios revenue increased by 1.2% due primarily to the demand for our broadband offerings. Consumer EBITDA margin as a percentage of total revenue in the quarter was 46.5%, which was up 80 basis points from the prior year. This includes headwinds of approximately 100 basis points from the deferral of commission expense and a new lease accounting standard as previously mentioned.
Let's now turn to slide 8 and take a closer look at consumer operating metrics. Within consumer, wireless performance is very strong, while operating in a highly competitive environment. Phone net additions were 73,000 for the quarter as compared to 17,000 last year including postpaid smartphone net additions of 209,000, up 17% from the prior year. This was driven by phone gross additions, which are up more than 5% year-over-year.
Postpaid net additions totaled 126,000 including other connected device net additions of 187,000, primarily wearables offset by tablet net losses of 134,000. Postpaid phone churn of 0.72% improved sequentially due to focused retention efforts around our high-value customer base as well as normal seasonal patterns. This performance was in line with last year strong results. Our superior network quality and personalized offerings continue to resonate with our customers.
Total retail postpaid churn of 0.97% was up compared to 0.93% last year. Total postpaid device activations, of which 81% were phones, were down 7.6%. Our retail postpaid upgrade rate was 4.3%, down from 5. 1% a year ago, reflecting the continued elongation of the handset upgrade cycle.
In the second quarter, prepaid net losses were 213,000 compared to a loss of 236,000 last year. We continue to focus on high-value account and profitability in our retail prepaid wireless offerings.
Fios Internet net additions of 28,000 were driven by continued demand for our high-quality fiber broadband products. Fios Video losses totaled 52,000 as consumers continue to adopt over-the-top video services to replace traditional linear video offerings.
Now let's move to our business segment on slide 9. Our business segment includes wireless and wireline products and services provided across four customer groups; Global Enterprise, Small and Medium Business, Wholesale and Public Sector and Other, which includes Verizon Connect. Total operating revenues for the business segment decreased 1.1% in the quarter as growth in wireless services and our high-quality fiber products were offset by ongoing secular pressure from legacy technologies.
In the quarter, revenue from our business wireless products grew 5.6% including 6.1% wireless service revenue growth. This strong performance reflects Verizon's best-in-class network quality, reliability and solutions-based approach with our business customers. Revenue from our wireline products declined 7.6% in the quarter.
From a Customer Group perspective, Global Enterprise and wholesale declined 4.8% and 15.1% respectively, driven primarily by legacy pricing pressure and technology shifts. Small and medium business revenue increased 5.4% driven by wireless service and Fios growth partially offset by ongoing declines in traditional data and voice services.
Public sector and other revenue increased 3.8% as a result of growth in wireless and wireline products and services. Business segment EBITDA margin for the quarter was 27.3% which was down 20 basis points compared to the prior year driven by declines in legacy wireline product revenues. This includes headwinds of approximately 10 basis points from the deferral of commission expense and the new lease accounting standard as previously mentioned.
Now let's move on to slide 10 to discuss business operating metrics. Business wireless is transforming consistent and strong. Postpaid net adds were 325,000 which includes 172,000 phones 90,000 tablets and 63,000 other connected devices.
Phone churn of 0.97% improved sequentially, while total postpaid churn of 1.21% increased 5 basis points compared to the prior year. Total postpaid device activations were up slightly at 0.6%, while our retail postpaid upgrade rate was 4.2% down from 4.6% in the prior year.
Let's now move on to slide 11 to discuss Verizon Media Group. For the second quarter Verizon Media Group revenue is $1.8 billion which was down 2.9% versus the prior year, a significant improvement from the 7.2% year-over-year decline reported in the first quarter.
Gains in native and mobile advertising continue to be offset by declines in desktop advertising though the business continues to build on positive momentum in key areas. We are continuing to migrate customers to our recently integrated advertising platforms, simplifying interactions with partners and driving synergies within the business.
We remain focused on growing our audience, engagement and monetization across our super channels which includes sports, finance, news, entertainment, home and mail. During the quarter we launched Yahoo! Finance Premium and HuffPost Plus which is a subscription services that enhance the experience of two of our most popular media assets.
Let's now move to slide 12, which reconciles Verizon 2.0 results to our legacy Verizon 1.0 results. As we mentioned during our Verizon 2.0 segment reporting webcast in mid June, we will be providing overall wireless and wireline results through the remainder of this year. You can find these results in our supplemental information included on our website.
Slide 12 shows a reconciliation from Verizon 2.0 to Verizon 1.0 for both consumer and business revenue. The voice full chart shows the bridge from consumer revenue to wireless and from business revenue to wireline.
The top chart shows consumer which had $22.0 billion of revenue in the quarter. The subtraction of consumer wireline removes $3.1 billion and the addition of business wireless brings in $3.8 billion resulting in total wireless revenues of $22.7 billion.
The bottom chart shows a similar reconciliation from business to wireline revenue. We start with business revenue of $7.8 billion subtract $3.8 billion of business wireless and $0.2 billion of Verizon Connect and then add $3.1 billion of consumer wireline to ultimately arrive at total wireline revenue of $7.1 billion in the quarter. Total wireline operating revenues in the quarter declined 4.5% while wireline margins were 19.3%.
Let's move to slide 13, which highlights our overall legacy wireless results. Looking at overall wireless results, which includes both consumer and business wireless, total wireless operating revenue increased 1.0% to $22.7 billion in the second quarter, primarily driven by a 3.1% increase in service revenue.
For the remainder of the year, we continue to expect overall wireless service revenue growth to be within the mid 2% to 3% range. Total wireless EBITDA margin as a percentage of total revenue in the quarter was 48.2%. This includes headwinds of approximately 100 basis points, primarily from the deferral of commission expense and the new lease accounting standards as previously mentioned.
Excluding the impact from the accounting standards, second quarter EBITDA margin was 49.2%, up 140 basis points year-over-year. Total postpaid net adds were 451,000 in the quarter. This includes phone net adds of 245,000, which were up from 199,000 a year ago. Postpaid smartphone net additions in the quarter were 420,000. Postpaid phone churn of 0.76% was similar to last year while total retail postpaid churn of 1.02% was up five basis points year-over-year.
For the quarter, we increased customer accounts by 8,000 as compared to a loss of 24,000 in the second quarter of last year. Total postpaid device activations were down 5.7%. This was driven by an increase in postpaid growth additions of 3.9 million from 3.8 million in the prior year offset by a decrease in our retail postpaid upgrade rate to 4.3% from 5.0% a year ago.
Let's now focus on our consolidated cash flow results and the balance sheet on slide 14. Year-to-date cash flow from operating activities totaled $15.8 billion, down from $16.4 billion during the prior year. Benefits from operational improvements were offset by a higher cash tax payments and payments related to the Voluntary Separation Program. The one-time benefits realized last year related to tax reform were primarily recognized in the first half of 2018.
Capital spending for the first half of the year was $8.0 billion, which is up slightly from the prior year. Our capital expenditures continue to support the growth in data and video traffic on our industry leading 4G LTE network, the launch and continued build-out of our 5G Ultra Wideband network, the upgrade to our Intelligent Edge Network architecture and significant fiber deployment in 60-plus markets outside our ILEC footprint.
We maintain our full-year 2019 CapEx guidance range of $17.0 billion to $18.0 billion. The net results of cash flow from operations and capital spending is free cash flow for the first half of the year of $7.9 billion. We ended the quarter with $113.4 billion of total gross debt, which is $1.3 billion lower than the prior year. The unsecured debt balance was $102.1 billion which is lower year-over-year by $3.9 billion and lower sequentially by $1.2 billion.
Our net unsecured debt to adjusted EBITDA ratio at the end of the quarter was 2.1 times versus our targeted range of 1.75 to 2.0 times and is down from 2.3 times last year, reflecting the continued strength of our balance sheet. We continue to actively manage our debt portfolio to minimize near-term maturities, optimize our overall funding footprint and lower our cost of capital.
During the quarter we tendered $4.5 billion of notes that resulted in the pretax charge of $1.5 billion that Brady mentioned earlier. The charge is predominantly non-cash. Our balance sheet strength provide us with financial flexibility to execute on our strategy. We continue to maintain near-term maturities at low levels giving us confidence to operate and invest throughout the business cycle.
So in summary, second quarter saw a continuation of our strong performance while we made the transition to Verizon 2.0. We grew customer relationships and increased service revenues.
The growth in our earnings was driven by operational performance from the business which also led to strong cash flow results for the quarter. We continue to be disciplined in our approach to capital allocation and we remain committed to strengthening our balance sheet.
With that, I'll turn the call over to Brady, so we can get to your questions.
Thanks, Matt. Brad, we're now ready to take questions.
[Operator Instructions] Your first question comes from Philip Cusick of JPMorgan. Your line is open.
Thanks guys. One short term and one long-term, if I may. First your 2.5% to 3% service revenue growth guide seems very conservative at this point versus 2.7% on the first half. Are there headwinds in the back half that we should think will get the average down below 3%?
And second, Hans can you dig more into the 60 market fiber build? And help us understand any early progress on in-sourcing backhaul, as well as when you will start marketing that to consumer or business out of region? Thank you.
Thank you. Let me start with the wireless service growth and then Matt will come back on that. But I think that, the team has really shown a really good work here in the last couple of quarters since, I would say, we have this new structure.
I'm confident we have a good momentum in our business. Rolling on the team probably have some more quarters up their sleeves, thinking how they will continue to compete in this market. So we think it's our at least, I have a lot of confidence in the team we’re rolling on and continue to progress on the service revenue growth that we have done so far.
On the fiber build, yes that's a very important build for us. And we have been on for that for quite a while right now and the speed in this quarter was 1400 route miles per month in average in the quarter. Remember in the first quarter we talked about 1000, so definitely everywhere coming up.
Right now the majority of the fiber is going to our own sites to build, if I may say. But over time of course when we roll in later in part of this year next year, we're also going to be able to offer that to our enterprise customers and wholesale et cetera. So that's how we're working right now and we're building it in 60 more and because it is just so essential for the whole Intelligent Edge Network, it's so essential for the whole 5G play that we have to have this fiber. So we have a good speed now. The team has been there on for quite a while, and so it will take a little bit longer before we can offer it to all our customers. But mainly I would say we're right now we're taking to our own sites, which is very important improvement for our efficiency. Matt?
Yeah. So good morning Phil. So on the service revenue, certainly pleased with the results we've seen in the first half of the year, 3.1% in second quarter, driven by over 6% in the business segment. So great momentum in the wireless products and services across both segments as we head into the second half of the year. We like the momentum we have as we jump off into second half and we'll wait and see how the back half of the year plays out in terms of the total service revenue growth. We certainly see a continued path to continue on the service revenue growth we've had for over a year or so now.
And Hans if I can follow-up the in-sourcing of your backhaul as you take fiber to your sites, has that really begun to start lowering cost, or are you not starting to light that up yet?
We have been starting, but of course today on the total cost we have, it's not significant yet. But this is all part of the Intelligent Edge Network, the multipurpose network we're building and that's what you're seeing in our CapEx, the last two years the efficiencies. And as you remember Kyle talked about the Intelligence Edge network build is going a couple of year more. So we, of course, believe that we have more efficient as it come out and one of them is definitely the fiber, which we're now building that definitely should get a their own economics long-term and also remember that -- also that this is a growth opportunity for us as well in certain areas.
Thank you.
Thanks, Phil. Hey, Brett, we’re ready for the next question.
Thank you. The next question will come from Brett Feldman of Goldman Sachs. Your line is open.
Thanks for taking the questions. This one's for Matt. As you show on slide 14, you're getting very close to achieving the net unsecured leverage target you outlined at your analyst meeting a couple of months ago. Is it a question as you get down to two churns of leverage and below, how do you think about prioritizing the incremental capital you'll be generating at that point? Should we think about that as dry powder for spectrum, which you may be look to flex up on CapEx a bit, or are we actually getting closer to a point where share repurchases become a higher and more immediate priority? Thank you.
So let me start here and this is of course something that me and Matt is working with confidence. Remember what we outlined in February, we're very clear and disciplined where our capital allocation. Number one into the business, the CapEx you have seen what we have done with the CapEx the last couple of years. We do everything we need and we are on historical levels and we will continue to be very disciplined there.
Secondly, we want to put our Board in a position to make a dividend that we have been working and ultimately we work with our debt. That's how we work all the time. So it’s business, dividend and debt.
And we -- want to continue this commitment that we made to get into this range and remember that was a commitment longer before me, but as you know we are company to always deliver on the commitments. So that's why it's important and ultimately we will get there. We will get optionality to our board to have a great conversation what we’re going to do with it. That's how I see it. And then of course Matt is working with this daily to see that we have the right balance sheet structure and the capital allocation of the company. Matt?
Yes Hans. So thanks for those points. And just building may be on the back end of that. So as you said Brett, we are -- we're as close as we’ve been to that range in the past 5-plus years. And – so, we're making good progress to get there and that comes from having strong results that drive good cash flow and you see the progress we've been able to make.
But just a couple of add-on points to what Hans said. It's a range that we say we want to be instead of long term. That means, we don't want to go past the 1.75 end of that range either. And so get into the range and then be in the range. And then we also don't expect to build up cash on the balance sheet beyond our normal operating level.
So as we get into the range we look at the opportunities priority number one, which is to invest in the business and the rest of the items that Hans talk about. We'll then decide the most appropriate use of cash that we may have to drive long-term value for our shareholders.
Thank you.
All right. Thanks Brett. Hey Brad we are ready for the next question.
Thank you. The next question comes from Simon Flannery of Morgan Stanley. Your line is open.
Thanks. Good morning. Hans I wonder if you could update us a little bit more on here 5G. You talked a bit about opening up the new mobile broadband market. Perhaps if you can talk about your learning so far and where we stand on expanding 5G Home? I think you've talked before about new markets later this year and dynamic spectrum sharing. How is that panning out? And when do we expect to see that hitting the Verizon network? Thanks.
Thanks. Great questions. So on the 5G, you have seen our progress in the quarter. We have basically now launched nine markets on the way to get to the 30 that we have talked about for the full year.
You can also see on the 5G Mobility, how the improvements has gone extremely fast. I mean, take a couple of the cities where we basically have doubled the footprint in this since we launched the markets and that's this pace we're onto.
At the same time we are going from roughly having 600 megabits in speed on the handset now we're doing easily 1.3, 1.5 and averaging up to 2 gig. What I want to tell you is that the development we're doing on technology is actually extremely fast compared to what I saw in 4G. And remember I was part of 4G as well.
I mean we are here to quarter into all these nine markets we have launched, we have launched with all the three infrastructure vendors we have which means that, we are coming out from sort of your scaling in the beginning, getting all the technology to work and now again starts our scaling. At the same time we are now three handsets and we have the Inseego MiFi that we launched which is sort of a business proposition as well for 5G.
So I think that, that's what you see. We see a great improvement. But still it's a lot of the intelligent antenna sort of technology that we're developing. The team is out in the field every day. So I'm confident that we will continue to do well here.
And remember now in 5G out of wideband that we're doing right now. We're doing that in the most dense populated areas where really 5G is coming to its right, you know, with a fantastic sort of the performance there. So that's it.
When we then talk about the 5G Home, you're absolutely right. I said that later this year we're going to launch 5G or 5G Home with and/or chipset. So that will come back, so there's no changes to those plans. Ultimately your question about DSS, which is dynamic spectrum sharing, which is an important piece for anyone that wants to do coverage on 5G. That is still coming in the first half of next year.
But in our case what I said before, the most important is to get our customer the best experience. We have the best experience on 4G right now. We are just giving an extraordinary experience on the Ultra Wideband. We're going to be in the position to give optionality when we turn that off/on and we're going to turn it on with coverage and capacity when we see it's a benefit for our customers.
But I would say the activity level in the engineering team, the team working on the ground in every city, doing the fiber is extremely high in Verizon right now. So I think our focus is absolutely in the right place to see that our network is the number one. I remember also what I said previously, the 4G network now continue to win all the third-party awards. I mean, RootMetrics, J.D. Power in this quarter, so we're not neglecting that part neither. So you need to think about that when you have a customer in front of you.
Great. Thanks a lot.
Thanks, Simon. Brett, we’re ready for the next question.
Thank you. The next question comes from David Barden of Bank of America. Your line is open.
Hey guys, thanks for taking the questions. I guess two if I could. One for Matt. If we're guiding for the low end of the tax rate for 2019, should we be then thinking that we're steering our earnings per share growth up, or are there other things in the mix that we shouldn't be taking that improvement right to the bottom line?
And then the second question would be, just with respect to the legacy 1.0 reporting for the business segment. I think one of the surprises that came out of the AT&T result was the strength that they showed relative to history in the enterprise business and they talked about price stability, and other things I think Randall said that this was good at outlook as you have for that unit for some time. I think that the performance that Verizon didn't seem to kind of reflect the same strength. But I'm wondering if it had something to do with the reorganization in the quarter and we should start to see some improvement there. I wonder if you can elaborate a little bit on that? Thank you.
Yeah. I can start with the last question there about the business side of it. And I think that when it comes to what you called out the wireline business, I mean it was little bit blended, little bit tougher on the enterprise side. But on the other hand the governmental business and the small and medium have a good growth for us. So I think we see a very good possibility to continue to see that with the accelerates, sort of, the decline in enterprise. We have great funnel in the enterprise business as well.
I remember I mean there's no impact of the reorganization we have done. I mean I would go the opposite. I will say that, hey the changes we have done in the last 12 months compared to what we've done in the last five to 10 years and we delivered these results in all the units, I think it's a really strength of the company that we are doing a transformation from a positional strength and then, which will set us up to be even stronger going forward.
And, of course, Tam and our team are working daily with our customers and as I said also in my previously, I mean the excitement from -- enterprise customers when we come with the full portfolio, so be it fiber or if it's coming with the 4G or 5G solution, mobile edge compute. I think we have a good and compelling story to continue to work on there. So that's how I see the business. Then of course we still have some legacy business declining in the enterprise side which we'll have for a couple of quarters right now. Our work is to see that accelerated all the time. Matt?
Yes. So David, on the ETR, so as I look at that, remind you that on a year-over-year basis the adjusted ETR is actually is up as I mentioned in the prepared remarks and largely that's because of the onetime impacts a year ago from the adoption of the tax reform.
So we do see that continuing to be higher year-over-year. But despite that the EPS in the quarter was up $0.03 even with some headwind from the ETR on a year-over-year basis and also approximately $0.04 of headwind from the accounting standard. So kind of similar to the first quarter, so good EPS performance year-over-year in both first quarter and second quarter, strong momentum there for us.
We jumped off into the second half of the year and so I feel good about where we are so far this year and we'll see how the back end plays out, but certainly a very strong platform to be building from.
Thanks, guys.
Thanks, David. Hey, Brett, we are ready for the next question.
Thank you. The next question comes from John Hodulik of UBS. Your line is open.
Great. Thanks. Two questions, first on the 5G Home. Hans how should we think about the expansion of the 5G Home footprint once you get the standards-based equipment? And anything you could tell us on sort of growth in the target market or higher expected subscriber base to grow out?
And then second base -- the second question is on spectrum. Obviously you guys control less spectrum then your current competitors and with a T-Mobile Sprint deal, we're looking at coming with over 300 megahertz of spectrum. Is that a competitive disadvantage for you at this point? And would that situation worsen with a competitor out there with that much spectrum certainly relative to its smaller subscriber base? Thanks.
Okay. On the 5G Home, I think -- remember we have the limited sort of 5G Home in four markets right now and we capped both the development on our software as well on how many cities. That's how we did a proprietary solution.
The only thing I can say, our win share is really good in those markets. It seems to be good appetite for 5G Home. We have a good performance of it. And then we're going for the second half of this year or this part of the year, we're going to come back with NR sort of 5G Home CP equipment.
And I think that what we're going to do, we need a certain size of market that -- so it makes sense for us. So I think as we said before, I mean this is the 2021 when we're going to have a significant impact on our revenue. So 2020 is going to be an important year for us and of course coming out now in the latter part of this year and starting at the markets all the time will be very important.
On the spectrum side, I mean, I think that we always have the headwind that people don't think we have enough spectrum and all of that. I mean what this organization and this engineering team is doing with the spectrum is, I would say is magnificent.
Now remember sometimes when we talk about spectrum its so much more it is softer how you plan, how you build the network, how you get utilization out of it? And I think that -- that the team has done very good all the time.
As I said previously, we have a very compelling position when it comes to millimeter wave for ultra wideband, but we also have spectrum where we can deploy 5G in the other bands ultimately 5G is going to be on all bands. And I have a high confidence that my team is going to be doing that well continue to have the leadership in the market when it comes to network performance. There might also come up opportunities all the time where it could be added spectrum. But right now to launch both capacity and coverage, we feel confident on the assets we have.
Great. Thanks.
Thanks, John. Hey, Brett, we’re ready for the next question.
Thank you. The next question comes from Jennifer Fritzsche of Wells Fargo. Your line is open.
Great. Thank you for taking the question. If I may, I just wanted to revisit on the fiber activity. I think you said you're now adding 1,400 miles of fiber -- route miles every month versus 1,000. Some tower companies have cited some issues with municipalities and power companies and utility. Are you finding that easier lately or harder? Because that just seems like a 40% increase monthly is a big jump.
Thank you for the question. I would say this is not an easy work. This is really what Verizon is great at. I mean, we have people all the way from working with the municipalities, working with engineering, planning, working with third parties. And remember in the couple of years since we decided to invest together with warning in the fiber factory, we have come to actually around 1,400 route miles a month.
So yes you're right, we are scaling right now and the team is really, really responding to the demands we have on them. We're always going to have even higher internal demands on them, but as you can see we definitely have a good role right now, but that doesn't mean that it's easy to do it. But I think we have put the machine in place with a team that I have lot of confidence into it.
And Hans if I may, should we continue to see that number increase throughout the year as you gain more scale?
Not so much. I think we start to getting on the volumes we are and that's really important on the stand, because there has been questions on market, the CapEx will go up and all of that. Remember we are almost on the higher volume where we believe we need to be in order to serve this market, because there are of course technicalities of doing it. So I think we have a machine right now that is actually executing very well on the high volume. There might be some increases but maybe not so much more. I think now it's more about the broad deployment in all of these markets where we are right now deploying fiber.
Terrific. Thank you.
Thanks, Jennifer. Hey, Brett, we’re ready for the next question.
Thank you. The next question comes from Michael Rollins of Citi. Your line is open.
Hi thanks. Couple of questions. First, has there been any recent changes to the cable MVNO deal? And how do you see your role continuing to evolve as a wholesaler of capacity in the industry?
And then secondly is there an update on any of the potential strategic moves you could make on the wireline side, whether it's asset optimization or trying to figure out maybe how to proceed in the video business with the current size that you have? Thanks.
Okay. Thank you. On the MVNO side, no, there are no major differences but the important is that, we believe its good model. Remember we outlined our network-to-service strategy where we -- sometimes we're doing the connectivity and then we have others being on top of this in MVNO, sometimes we do the connectivity to platforms and in some cases we do the whole strategy.
So I think that that continues to be important for us and we're happy with our partnership with the cable MVNO which is part of how we are actually doing a month usage of our assets, getting maximum utilization of the investments we're doing. So for us this is playing straight into the long-term goals as we have as a company.
On the wireline optimization, we -- I would say that the biggest assets we have here is of course all the infrastructure we have, but also the customer relations we have and we are working. Of course we are looking into all the areas we need to fortify or all the areas we should drop which was the market is not demanding. And I think that's a very normal way of reviewing the strategy all the time.
And Tammy and the team is now in place for this quarter, they are confident talking to the customer what we need to do and where we need to fortify in some areas where the products maybe around heating. But is no major, it is just the daily grinding that you do in order to optimize, how you work with your customers and how you optimize your capital and efficiency.
And I can also add of course that, in this quarter we announced and that we're going to work with YouTube TV when it comes to the sort of the linear TV both for the Fios optionality as well as for the wireless customers. So again, working with the model that we outlined in February and just continue with that.
Thank you.
Thanks, Mike. Hey, Brett, ready for the next question.
Thank you. The next question comes from Craig Moffett of MoffettNathanson. Your line is open.
Yes, hi. Hans, I wonder, if we could go back to the spectrum question for a second. I understand that the longer term spectrum position for 5G, you have a lot of spectrum bands outside of millimeter wave.
But there's been a lot of concern in the market of late that for the near term your coverage map may be more limited than your competitors, until you can start peeling away some of your LTE and 3G committed spectrum bands and dedicate them.
Can you just talk about that issue? And how you think about the coverage layer of 5G over the next few years as you make the transition?
No, that's a great question. I think first of all DSS which is Dynamic Spectrum Sharing is the same for all and that's a standard solution coming out in the market software. So I think that we're not disadvantage -- anyone if you want to deploy your coverage and I think that's how we are on.
At the same time you also want to see that there's enough handsets things out in the market when you start turning on 5G, so you get because we want to do a transformative feeling of over 5Gs. We don't want to rebrand them and say it's 5G and you don't feel a difference. We already have the best 4G network and for us the customer is the most important.
So you're right. I mean I see that we will have a coverage map whenever it's going to be needed for our customers and is going to be enough handsets in the market and not disadvantage for anything. So I think that historically we have had those feedbacks that we are not in the right position with spectrum etcetera.
I come from the outside. I worked and saying what Verizon has done with spectrum and with new software’s and with the optimizing, how you build the networks and I'm confident that we have a good path here. I'm not feeling that we're disadvantaged. I feel that we're executing right now, we're launching markets where others are doing other things.
Is there any concern that even from a marketing messaging perspective though that your competitors will have more ink on the map so to speak early on in 5G even if the experience in 5G may not be all that much better than your 4G networks?
Let's see how that turns out. Because again there’s a lot of promises. I think that Verizon has had and I actually inherited a fantastic DNA in this company that we first do the things and then we start marketing it. And I think that's what we will continue to do. Other might have other strategy, so I'm not going into that contest about who is talking most right now.
I'm working with a technology, myself weekly to see that we are doing this right for our customers and that's a consumer, it's an enterprise customer, it's a governmental customers, it’s an IoT customers. We think it through and that’s why we build the Intelligent Edge Network already and started two years ago.
And I think that the significance of understanding, how important that is for the success of Verizon, I think has not really been understood yet. And we will just continue to execute on that. But there's going to be a lot of message in the market and you know it as well. Just be confident that our company, Verizon will continue to execute on the real 5G with eight currencies and seeing that we can actually give the right performance to all our customers in the right moment.
Thanks, Hans.
Yeah. Thanks, Craig.
Thank you.
Hey, Brett, we’re ready for the next question.
Thank you. The next question comes from Colby Synesael of Cowen and Company. Your line is open.
Great. Two questions if I may. First for Matt, I was hoping you could quantify the cost of the VSP plan that was implemented in the second quarter. Since that didn't seem to have an impact on free cash flow? And then secondly if you're able to just quantify the savings you could expect from that as we go into the third quarter?
And then my second question has to do with the fiber out miles you're referencing on the call. I just wanted to separate the conversation between the route miles and small cells. So I appreciate your adding about 1,400 miles, route miles per month in the second quarter. But are you seeing the same momentum in terms of actually getting the small cells put up as well? Because I feel like you could still be adding the fiber route miles, but not necessarily getting the actual small cells up and seems like those two things would have to go hand-in-hand and that might explain why some of other companies that are out there doing the same thing might be seeing the lease on the small cell side? Thank you.
I can start with the fiber and Matt will on start on the other one. So the fiber, remember it's a multiuse fiber and I have several different customers. I have the network guys that need this for 4G and 5G, I have the enterprise, I have the small and medium, and I have wholesale. And that's, of course, very important when we build that we can have owner economics on fiber and we can build it as we had all those customers.
But, of course, initially quite a lot of the fiber is coming and going to the small cells and that's why we are able to turn up the 2019, as we have done so far. But again, the question earlier was about how much we are now actually gaining on it.
I think this is an early indicator about how we're building the network, because you need to start with the fiber and getting the permits in the cities before you can deploy the 5G. So this is early indications that we have a high speed and organization to be prepared for the 5G. And whatever our use cases we have for fiber. Matt?
Yeah. So, Colby, on the voluntary separation, yeah, obviously, the income statement charges we took in the fourth quarter of last year from a cash flow standpoint, we took but the largest piece was in the first quarter and then some in 2Q and 3Q. Certainly I think that there's good savings in the first half of the year. We mentioned like $418 million of positive impact in the first half of the year and we'll have another step-up in 3Q as the final tranche of employees came off payroll at the end of June.
So for the full year, I expect that to be north of $1 billion of impact and that benefit on a year-over-year basis will carry over into the first half of next year until we get to a full run rate by June of next year. So certainly being a positive thing is part of our overall focus on improvement the cost efficiency of the business and we will continue to focus on that. We're well on-track to more than meet the $10 billion commitment we made and the VSP was a big component of that.
Thank you.
Yeah, thanks, Colby. Hey, Brett, we are ready for the next question.
Thank you. The next question comes from Mike McCormack of Guggenheim Partners. Your line is open.
Hey, thanks guys. Hans maybe just a quick comment on what you're seeing at robust subscriber estimate business segment for wireless. What you're seeing from a competitive standpoint in the B2B marketplace?
I know one of your competitors is pretty loud about getting bigger there. And just thinking about the ARPA drivers going forward, what do you see there? Obviously you have more route to move to Unlimited. Any other puts and takes of ARPUs should be thinking about the back half? Thanks.
Yes. On the business side when it comes to wireless we are taking share. We feel really good about it. I think that Tam and the team are doing a great job with relationship that we had of course the network quality we have, it is very important for businesses. I mean there's no doubt about that coverage and capacity becomes even more important and there's no enterprise company there has not been a bigger to transformation. So I'm pleased with that we want to do even more. So yes.
The second question was about the ARPA. I will hand it over to Matt. But I can also say that, a team with Ronan, especially on the consumer side has been since Unlimited would launch continue to lean forward with new offerings with new ways of dealing with the market segmenting and up and actually continue to have good service revenue role.
And I think that's what I'm pleased with and I look at the team. I know that they have more call up the sleeves so they say. So what Matt and I are doing together we're transforming the company to have a decent term to closer that to be prepared for that marketplace to continue to do well. So I feel good about Ronan and what his team is doing. Matt?
Yes. Thanks Hans. So Mike as you think about wireless as a whole in your office trajectory, it's coming from the overall growth of the business. Just a few things to point out that's really driving both ARPA and obviously the total service revenue being the B2B space which have very strong results in the quarter, while the consumer space which also performed well.
Net account growth positive in second quarter of this year, that's up year-over-year so a good growth there. We continue to lead the industry in phone gross adds yet again a number of quarters in a row that we've done that. And in addition to leading the industry in gross adds, growing year-over-year and not – that’s something that not all industry participants can say that they did.
So leading the industry in gross adds also leading the industry in phone churn, yet again. The net result there is phone net adds of 245,000 a nice increase over the 199,000 last year. So as I think about the business in the first half of the year, we had nice strong performance that went from the operational side on to the financials as well, puts us in a good great place as we jump off into the second half of the year to continue that momentum, and feel good about where we are at this point in time.
Great. Thanks, guys.
Yeah. Thanks, Mike.
Yeah. Hey, Brett, we have time for one last question.
Thank you. Your last question will come from Doug Mitchelson of Credit Suisse. Your line is open.
Thanks so much. Just a couple on wireless competition. So Hans, obviously, a strong wireless quarter. I'm curious if you're seeing any competitive impact from the first set initiative at AT&T. I know, I think you recently signed a deal with the Massachusetts first responder. I'm not sure if that’s sign of competition going back and forth.
And then I was just hoping to revisit, bundling and the importance of video to wireless with AT&T planning to bundle HBO Max when the launch it next spring with wireless services. Is bundling video with wireless, is it a lower churn, or is it just necessary to compete on the promotional basis with others that are offering video. I'm just sort of curious how that informs your video strategy? Thanks.
Yes. So you need to speak a little bit when we talk about the consumer and business. But let me just say, I mean if I look in the second quarter it was a little bit more competitive than the first quarter when it comes to competition in the market and that tells a lot about our performance that we gained all those net additions at the same time we had the low churn.
And so I think that on the business side, as I said before, we are -- we're doing well on the business side and again I think that the wireless part of the business side is important than the network performance ease of critical essence, the coverage and the performance. But, of course, there's competition for those deals as well. I think we're doing well in that area and we will continue to do well.
We have new offerings coming out and we'll continue to build the network even more robust and getting more quality on it. So again I think the team is there, Matt and I are working with transformation of the company to enable after continue to compete and do well in the market and even both Tami, I would say and Ronan are the sort of tools to work in the market. And that's what we're doing. And I think we're done it well in this quarter and preparing for the rest of the year.
Just one follow-up on the video question there. Look we're very confident with – the most important thing to customers and wireless is the quality of the network experience. And so for the past couple of years now, we're seeing competitors bundled video offerings in with wireless and we continue to lead the industry in phone gross adds and we continue to lead the industry in churn. So I think that demonstrates the most important thing to customer is the quality of that connection, the reliability of that connection and that when you have the best network, you don't need to bundle other things in there in the same way and we'll continue to be focused on providing the best quality network out there.
Great. Thank you.
Thanks, Doug. Hey, Brett, that's all the time we have right now. Before we end the call, I'd like to hand it over to Hans for some closing comments.
Thank you, Brady. I think we've covered quite a lot of ground in this call, because basically question has range for all our business. But here's just a couple of things. First of all, I'm really proud of the team, what they’ve achieved. And remember we have change the structure, we have changed how we build a network, we have done large voluntary program. We're reporting in a new structure, we're putting new structure and team is executing well.
I think that's the way we want to work here, continue to lead the market and continue transform to be a strong company with a strategy we set out in February.
So that then comes back to execution on fundamentals. That's what we're doing and will continue to do so to be disciplined on our capital, also continue to lead to market. And then of course I think a lot of questions are circulating around the 5G what we laid out in the February, Capital Markets Day is still valid and that's what we're aiming for and we are executing on and I think that the team is doing a great job there.
So I think that to sum it up. I'm proud of the quarter and the changes that we're doing at the same time delivering this quarter so -- and financial earnings. So thank you very much for attending this call. And I guess I'll see you out there soon.
Ladies and gentlemen this does conclude the conference call for today. Thank you for your participation and for using Verizon Conference Services. You may now disconnect.