US Physical Therapy Inc
NYSE:USPH

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US Physical Therapy Inc
NYSE:USPH
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Price: 97.83 USD 0.92% Market Closed
Market Cap: 1.5B USD
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Earnings Call Analysis

Q4-2023 Analysis
US Physical Therapy Inc

Revenue Growth Fueled by Physical Therapy and Industrial Injury Prevention

In 2024, the company enjoyed a significant increase in revenue streams, with physical therapy revenues climbing more than $50 million, representing a growth rate of 10.6% over the previous year. Additionally, the industrial injury prevention business exhibited strengthening, as evidenced by a substantial 9.7% spike in fourth quarter revenues and an impressive nearly 30% increase in fourth quarter operating income compared to the same period the year before.

Operational Efficiencies and Expansion Strategies

Notably, the company's operational costs for physical therapy decreased by $0.55 per visit for the full year, signaling enhanced operational efficiency. The company also pursued a strategy of growth through acquisition, adding 46 clinics during the year, with a net increase of 31 clinics post closures. This expansion aligns with a fortified capital structure achieved through a secondary offering that provided a surplus of cash earmarked for growth investments.

Earnings Per Share and Company Valuation

Adjusted EBITDA rose by $1.1 million in the fourth quarter to $19 million, culminating in operating results of $0.59 per share, which was a slight increase from the $0.58 reported in the previous year's comparable quarter. Total company revenues saw a 9.6% increase, reaching $154.8 million in the fourth quarter of '23, up from $141.2 million in the prior year.

Improved Margins and Solid Financial Position

The company reported an industrial injury prevention (IIP) margin increase from 17.9% to 21.2% year-over-year in the fourth quarter. Financially, the company is in good standing with a manageable debt load of $144 million, secured under a favorable 5-year swap agreement at a 4.7% rate. The company also has a substantial $120 million of excess cash and a $175 million unused revolving credit facility which underscores a robust balance sheet positioned for future growth.

Dividends and Future EBITDA Outlook

With a proactive approach towards rewarding shareholders, the Board has uplifted the quarterly dividend rate by $0.01 per quarter in 2024, with a projected yearly dividend of $1.76 per share. The anticipated EBITDA for the full year is forecasted to be between $80 million and $85 million. Despite a Medicare rate reduction causing a projected $6 million revenue drop and a $5.3 million decrease in EBITDA net of minority interest, the company expects a 10% to 17% EBITDA increase from this adjusted baseline, driven by full-year rate negotiations and contributions from year 2023 acquisitions.

Earnings Call Transcript

Earnings Call Transcript
2023-Q4

from 0
Operator

Good day, and thank you for standing by. Welcome to the U.S. Physical Therapy Fourth Quarter 2023 and Full Year Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded. [Operator Instructions]

I'd now like to turn the call over to Chris Reading, President and CEO. Please go ahead, sir.

C
Christopher Reading
executive

Thanks, Shelby. Good morning, and welcome, everyone, to U.S. Physical Therapy's earnings call this morning.

With me on the call today include Carey Hendrickson, our CFO; Eric Williams, our Chief Operating Officer; Rick Binstein, our Senior Vice President and General Counsel; Jake Martinez, Senior Vice President of Finance and Accounting; Graham Reeve happens to be on a plane this morning, he won't be joining us.

Before we begin with some prepared remarks, I'll ask Jake to cover a brief disclosure statement. Jake, if you would, please.

J
Jake Martinez
executive

Thank you, Chris. This presentation contains forward-looking statements, which involve certain risks and uncertainties. These forward-looking statements are based on the company's current views and assumptions. The company's actual results may vary materially from those anticipated. Please see the company's filings with the Securities and Exchange Commission for more information.

C
Christopher Reading
executive

Thanks, Jake. I'm going to go ahead and start this morning with particular thanks to our clinical teams led by our capable partners around the country, for their efforts in delivering exceptional care, returning a record number of patients to the things that they enjoy the most. And to our prevention partners for weathering what we expected to be a more challenging year in '23, with great continued success in keeping thousands of workers and companies that we serve healthy and injury free.

They finished the year in a really strong fashion, with 9.7% revenue growth in our final quarter, and a 330 basis point improvement in margin in what has been a seasonally slower quarter for this subset of our business, all of which sets the table for a good growth year ahead in 2024.

Past year was one of persistently high demand for our physical therapy services. Each quarter in 2023 produced a record for volume across our growing network of clinics, finishing the year for the first time in our history at 30 visits per clinic per day. Visits grew to more than 5 million for the year, up 11.6% in 2023. Demand remained strong throughout the year. Helping to meet this demand, our clinical teams did an exemplary job caring for our patients, which in turn creates additional demand from happy customers who refer their colleagues, friends and neighbors to us.

Despite a rather tight labor market, we were able to attract and hire therapists to enable us to achieve these record volumes.

Our team, led by our locally strong partners around the country, helped to limit turnover at a time when demand has remained at record levels. And our clinical cost efficiency improved in 2023 despite significant inflationary pressures. I'm particularly proud of our ops team and their efforts to keep these many factors and forces in balance throughout the year, all while juggling numerous initiatives, including opening and tucking in 35 clinics and working to integrate an additional group via acquisitions in both PT as well as injury prevention.

Additionally, we worked to overcome the Medicare cuts, which made our lives more difficult these past few years, despite physical therapy saving the system significant cost when compared to more expensive invasive and often unnecessary musculoskeletal procedures.

Our team renegotiated a significant number of payer contracts in 2023, which is bearing fruit for us in and across our commercial contract base. We have a good work plan for 2024 to carry on that work and to impact rates further.

Finally, you saw in the release that we announced a small dividend increase with the start of this year, with the majority of our attention and focus on deploying capital through carefully-vetted acquisitions in the quarter and years to come.

The partners we added in 2023 are ahead of plan and doing terrific, including the industrial injury prevention partnership that brought us our first software product, which is getting strong reviews and [indiscernible] a great overall year in injury prevention.

On the PT side of things, we are busy at varying stages of diligence and completion, several opportunities that we have included in the guidance we provided in our release. While the environment isn't easy by any [indiscernible] by a fantastic team whom I love and respect. And I can assure you everyone is working very hard to produce a good year ahead.

We have a lot of detail to cover. Carey always does a great job with that. So I'm going to turn it over to him to dive in before we open it up for questions.

C
Carey Hendrickson
executive

Great. Thank you, Chris, and good morning, everyone. Despite challenges as we enter 2023, including the 2% Medicare rate reduction that we've talked about on a tight labor environment, our team produced strong results in 2023.

As Chris noted, we recorded the highest patient volumes in the company's history in 2023 at 30 patients per clinic per day. Our physical therapy revenues increased more than $50 million in 2024, which was a 10% increase -- 10.6% increase over the prior year. Our physical therapy operating costs decreased by $0.55 per visit for the full year. Our industrial injury prevention business strengthened as the year progressed, with fourth quarter revenues up 9.7% over the prior year fourth quarter, and IIP fourth quarter operating income up almost 30% over the prior year. And we achieved year-over-year growth in both adjusted EBITDA and operating results.

We added 46 clinics via acquisitions and de novos in '23, 31 on a net basis after closures, and we added to our IIP business as well. Further, we strengthened our capital structure with a secondary offering in May 2023, which was done on an accretive basis, providing us with cash to deploy into growth opportunities. So despite the challenges as we began the year, our team produced some very good results, and there was a lot of good work done in 2023 that positions us well as we go forward.

We reported adjusted EBITDA for the fourth quarter of $19 million, an increase of $1.1 million over the fourth quarter of the prior year. Our operating results were $0.59 per share in the fourth quarter of 2023, which is an increase over the $0.58 reported in the fourth quarter of last year. Our total company revenues increased 9.6% in the fourth quarter, growing from $141.2 million in the fourth quarter of '22 to $154.8 million in the fourth quarter of '23. And our total company gross profit increased $2.7 million or 9.6%, from $27.8 million in the fourth quarter of '22 to $30.5 million in the fourth quarter of '23.

Our average, visits per clinic per day in the fourth quarter were 29.9, which is the highest volume in the company's history for a fourth quarter. October was at 29.9, November was at 30.3, and December was at 29.5. All 3 months were higher than the same month in the previous year.

Our net rate was $103.68 in the fourth quarter of 2023, which was a meaningful sequential increase from $102.37 that we reported in the third quarter of '23, due to the cumulative impact of progress in our rate negotiations and some operational efforts we've been working at all year -- from the $104.28 we reported in the fourth quarter of 2022 due to the reductions in Medicare rates, which represent about 1/3 of our payer mix. All other payer categories increased 2.1% on a combined basis over the prior year.

Our physical therapy revenues were $134.6 million in the fourth quarter of '23, which was an increase of $11.8 million or 9.6% from the fourth quarter of '22. The increase was driven by having 45 more clinics on average in the fourth quarter of '23 than in the fourth quarter of '22, coupled with record fourth quarter average patient visits per clinic per day, which was partially offset by the decrease in net rate.

Our physical therapy operating costs were $108.4 million, which is an increase of 10.3% over the fourth quarter of the prior year, also due to having 45 more clinics on average than in the fourth quarter of '22.

On a per visit basis, our total operating costs were $84.09 in the fourth quarter, which is basically flat with the $84.05 that we had in the fourth quarter of '22.

For the full year of 2023, our operating costs were $82 -- excuse me, $83.34 in full year '22 and then moved down to $82.79 per visit in the -- for the full year of 2023.

Our salaries and related costs decreased to $59.72 in the fourth quarter, down from $60.04 in the fourth quarter of 2022. For the full year, salaries and related costs were down $0.33 per visit versus the previous year.

Our Physical Therapy margin was 19.5% in the fourth quarter of 2023. That was down slightly from the 20% we had in the fourth quarter of '22, with the change due to the decrease in our net rate versus the prior year. Even with the decline in our net rate versus last year, our PT gross profit increased 7% in the fourth quarter.

As I mentioned earlier, our IIP business saw a nice growth in the fourth quarter. IIP net revenues were up $1.8 million or 9.7%, and our expenses were up only $800,000 or 5.3%. So that resulted in a $1 million increase in IIP income in the fourth quarter of '23, which was an almost 30% increase over the prior year. Our IIP margin increased from 17.9% in the fourth quarter of '22 to 21.2% in the fourth quarter of '23.

Our balance sheet remains in an excellent position. We have $144 million of debt on our term loan, with a 5-year swap agreement in place, that places the rate on our debt at 4.7%, and we expect to remain at that rate going forward. As you know, that's a very favorable rate in todays market and well below the current Fed funds rate.

In the fourth quarter of 2023 alone, the swap agreement saved us $900,000 in interest expense, with cumulative savings of $3.3 million for the full year of 2023. Our interest expense was $2 million in the fourth quarter of '23.

In addition to the term loan, we also have a $175 million revolving credit facility that had nothing drawn on it during the fourth quarter. And we have approximately $120 million of excess cash over and above what we need for working capital, ready for deployment in the growth initiatives.

We also noted in the release that our Board raised our quarterly dividend rate by $0.01 per quarter in 2024. At the new rate, our full year dividend paid would be about -- would be $1.76 per share, which is a dividend yield of approximately 1.7% based on our recent stock price.

As we noted in our release, we expect our EBITDA for full year 2024 to be in the range of $80 million to $85 million. The 3.5% Medicare rate reduction that went into effect on January 1, results in a $6 million reduction in revenue and a $5.3 million reduction in EBITDA net of minority interest. So the $77.7 million of EBITDA that we reported in '23 becomes $72.4 million as we begin 2024 due to the Medicare rate reduction.

The 2024 EBITDA range is an increase of roughly 10% to 17% from this starting point. We have tremendous confidence in our team to produce EBITDA growth in 2024. We'll benefit in '24 from the full year impact of rate negotiations that we completed in '23, and then the partial year impact of negotiation work that we do during 2024.

We also expect to continue to increase volumes at our existing clinics in '24, and we'll remain -- we'll maintain our discipline and expense control. We'll also benefit in '24 from the full year contribution of acquisitions that we completed during 2023.

In addition, we have several acquisitions that we expect to close in the near term by roughly the middle of 2024. So we've included the expected EBITDA contribution from those acquisitions in our 2024 guidance.

The acquisitions we're including are similar in size to those we've completed in the normal course, between $1 million and $3 million of total enterprise EBITDA, with us purchasing between 50% and 90% of those companies.

We expect our 2024 EBITDA by quarter to lay out a little differently than it did last year. As a reminder, we had no significant weather events in the first quarter of 2023, which resulted in the best first quarter volumes we've ever had by a sizable margin.

In January this year, we did have some significant weather events, which was more in line with our historic experience. So we'd expect our year to get off to a little slower start than it did last year, and then to gain momentum as we layer in rate increases, volume growth and acquisitions as the year progresses against the backdrop of our normal seasonal patterns.

As a reminder, we expect our outstanding shares to be a little over 15 million shares in each quarter of 2024 and for full year 2024, which is where it has been since we issued the 1.9 million shares with our secondary offering in late May of 2023. That will impact our comparisons for our per share metrics in the first couple of quarters of 2024.

In closing, we feel very -- growth in 2024, and we look forward to producing strong results for all of our stakeholders in 2024.

With that, I'll turn the call back to Chris.

C
Christopher Reading
executive

Yes. Thanks, Carey. Great job. Operator, let's go ahead and open it up for questions.

Operator

[Operator Instructions] We'll take our first question from Brian Tanquilut with Jefferies.

B
Brian Tanquilut
analyst

Congrats on the strong quarter. Maybe for both Chris and Carey, as I think about the fact that you included some M&A -- expected M&A contributions in the guide, just curious, in terms of your visibility into the timing of the deals that you embedded in the guide?

And then maybe, Chris, more broadly speaking, how are you thinking about the M&A landscape this year in terms of what you're seeing in the market in terms of competition for deals? And also like the deal flow that you're seeing within your own pipeline?

C
Christopher Reading
executive

Yes. In terms of the timing, I think we've tried to speak to that. I mean one of the reasons we added it into our guidance this year is just due to the relative proximity to when we were going to do this announcement, this release. So I would say between now and -- because these sometimes aren't certain between now and July, is kind of what we're looking at for the ones that are kind of in queue right now.

In terms of the broader landscape, we're as busy as we've ever been. Competition is changed or changing some, because some folks are more sidelined than they have been for quite some time just because of leverage and the rates that some of these companies are having to carry. And so it's a good opportunity for us.

That said, we continue to be selective, and we continue to look for our kinds of partners and attributes. And -- so that part isn't changing. We'll continue to be disciplined, but it's a good opportunity right now. We expect to be busy this year.

B
Brian Tanquilut
analyst

No, that's awesome. And then maybe, Carey, as I think about the gross margin side, you highlighted your success there, and it obviously is very impressive. So just curious in terms of what you see as the remaining opportunity either to hold the gross margin line steady as you grow volumes this year? Or is there remaining opportunities to drive some margin expansion?

C
Carey Hendrickson
executive

Yes. I think it's going to depend on how much we can do on the rate side this year. We expect to do well there. I think we'll be able to at least maintain our margins where they have been, if not grow them slightly in 2024. Yes, but it's going to really going to be a function of how much we can push on the net rate side. And then to the extent we're able to keep our cost in line, either flat on a per visit basis or slightly better than that. And if we do that, if we push both of those really well, I think we can see a little margin improvement.

B
Brian Tanquilut
analyst

Maybe, Carey or -- for Chris, actually, as I think about just the last point that Carey made on the ability to drive rate growth from commercial payers. How are you thinking about that in terms of what the discussions are? And kind of like what inning are we in terms of trying to get more rate growth across the portfolio of contracts that you have in the different markets again?

C
Christopher Reading
executive

Go ahead.

C
Carey Hendrickson
executive

Yes. So we've had really good success in these discussions. I'd say they're based around outcomes and they're based around the value that physical therapy provides and the fact that it's a way to actually decrease cost of the overall patients care. And we've been successful in those conversations. It's -- we have a team that [indiscernible] and we're working on our most -- the ones that we concentrate on the most are the 5 largest carriers and at our top partnerships, and we're going to keep at that work during 2024.

C
Christopher Reading
executive

So what inning would you say?

C
Carey Hendrickson
executive

Inning, I would say, we're probably in maybe the fifth inning or so. We've made some good progress so far. In the last 18 months, I'd say, and -- but we still have some work we can do. We still have -- we definitely have work we can do. The good thing is, Brian, we've built in step increases. As we've renegotiated these contracts, we've been trying to build in 1, 2 -- I mean, like 3-year step increases so that we're not having to revisit all these contracts each year because we have, as you know, look, 1,700-plus contracts that we're always having to come back to and renegotiate.

So the 3-year step increases have really helped because we get that automatically as we -- as the 1 year lapse. So that's been good.

C
Christopher Reading
executive

And I would say [indiscernible] when we get to the ninth inning, we're not done. We're going to just play a new game. So we're going to start over. So this is going to be a perpetual thing. And I think over time, how we get paid, maybe it changes and maybe we have a little bit more latitude to focus on results and not count minutes like we do right now. It's just a crazy way to do it. But I think we've got continued opportunity.

Operator

And we'll take our next question from Larry Solow with CJS Securities.

L
Lawrence Solow
analyst

I guess just continuing just on that line of question. Just on the commercial side. You mentioned a nice 2% increase this quarter or 2% up the CMS impact, do you have what it was for the full year? And do you expect a similar sort of improvement or maybe even a little bit better in '24, as you -- I think using that baseball analogy if we're in the top of the fifth, you get some of that stuff from the bottom of the fourth that wasn't necessarily in 2030 and maybe a little more.

C
Christopher Reading
executive

For sure.

C
Carey Hendrickson
executive

Yes, right. So for 2023 product, if you take all the categories except for Medicare and combine them on a combined basis, they were up about 1.5% in 2023. So obviously, it accelerated in the fourth quarter, being up 2.1%. So it's been accelerating as years gone along.

And I think -- I'm sorry. Go ahead, Larry.

L
Lawrence Solow
analyst

No, no, go ahead.

C
Carey Hendrickson
executive

Yes. And I think as we look at '24, you asked about that. I mean, I think we can -- if we do somewhere between -- just from a math perspective, right, if Medicare is going to be down 3.5%, if we do 1.5% to 2% of an increase in these categories combined, that would make our rate next year flat. And I think we can do that or maybe even a little better.

L
Lawrence Solow
analyst

Got it. Okay. And on the CMS rate cut, I guess, 3.6%, it sounds like there'll be no relief on that. Congress is probably not going to get together in the next couple of weeks to do anything there. But what -- Christopher, just -- can you just remind us, I know these cuts are sort of related to [indiscernible] schedule and shift sort of more to the general practitioner while maintaining sort of budget neutrality. But what's the outlook going forward? Are we pretty much at the end of that? Do you expect more cuts potentially in '25? Or how do you guys view that?

C
Christopher Reading
executive

Yes. I don't know, Larry. I mean, trying to predict what CMS does or the federal government does, a little bit of a hard job. But I think we're at the end, and I think we'll get back into a more normal pattern as we go forward with small increases every year, I think people understand that they're picking on the wrong guys and that this isn't sustainable to have 3 sequential years of cuts, and that's what I believe. So we'll see what happens.

Operator

We'll take our next question from Joanna Gajuk with Bank of America.

J
Joanna Gajuk
analyst

So I guess a couple of things. When it comes to these assets that you outlined [indiscernible] contribution from unannounced deals, those that you expect to close later this year or this year through the first half or in the July. I listed out one of the items, but it's one of the last items on the list. So should we wait for this as implying the kind of the assets you're talking about here versus the $5.3 million, I guess, headwind you have to overcome year-over-year, the deal contribution from those [indiscernible] is kind of smaller items. So are you willing to quantify that or quantify some of these other things you listed there as assets?

C
Carey Hendrickson
executive

Yes. Joanna, you can appreciate, there's a lot of puts and takes, and we didn't provide specifics about any of the items and their dollar amounts and impact just to know that there are things -- and some will get more on than we would anticipate. And then others, we may not be quite as much on. So we didn't want to specifically talk about dollars related to each one of those items.

I will say on the acquisitions, I talked a little bit about that in here, just that they're -- these are ones that are in the -- kind of our normal course, if you will, between $1 million and $3 million of EBITDA for a total enterprise basis, and then we are going to have our ownership percentage of those, which typically is somewhere around 60%, 70%, 80%. And then -- and so I think you can kind of get some feel for what the amounts are there related to that. But we believe we'll have ones beyond what we have put in the guidance beyond the first half of the year that will close later in the year, and those can have impact. Their impact won't be as significant, though, because the later in the year you go, the later -- the less impact those have in '24.

J
Joanna Gajuk
analyst

All right. That's helpful. And I guess on the guidance, I guess, when -- how should we think about -- what do you assume essential for volumes here? So I appreciate you highlighted that Q1 will have a tough comp. But I guess what was the same-store, I guess, volume growth for '23 in the full year? And then how do you think about volumes and same-store volumes that is growing for the full year '24?

C
Carey Hendrickson
executive

Yes. I mean, we think we could -- we hope to have strong volumes, really, that's going to be -- that's one of those factors that we haven't [indiscernible] in the plan, and we -- it's a nice mid-single-digit kind of growth number, 3% to 5% probably growth for same -- for our existing clinics, and we think that's achievable in 2024.

J
Joanna Gajuk
analyst

Okay. And last one, a follow-up on the discussion around pricing and good to see the commercial traction there. Can you talk about the workers' comp, I guess, 2 things, what rate increases you're getting there? And also the mix, are you improving or increasing the workers' comp mix and I guess that will be helping the average rate as well, right?

C
Carey Hendrickson
executive

Yes. The mix has stayed pretty consistent. The good news is we're growing the other categories well too. So workers' comp is growing. It's been -- had really nice increases, but -- so as commercial, so as Medicare, we've had just a lot of patient volume growth across the mix of categories. The mix hasn't changed that much. And the workers' comp rate though is continuing to improve. It's higher than '23 than it was in '22, and we're hoping it will continue to be like that as we go forward. We're negotiating rate on workers' comp, just like we are and others now as well.

J
Joanna Gajuk
analyst

And if I may just squeeze a very last one, sorry about it. The comment on margins, so these were gross margins where you talked about keeping this level, maybe even expanding. Any comment around the corporate level costs. How should we think about the number going forward? I guess, it picked up a little bit in Q4. I guess, maybe there's the seasonality, the $13.9 million corporate office costs. So how should we think about that number going forward?

C
Carey Hendrickson
executive

Yes. I think that consistently, we bid between 8.5% and 9% of total net revenue on that corporate cost number for several years. And I think that's how to think about it, is as a percent of net revenue, because we do have to add some additional cost -- additional clinics that we add as we go forward. So I think thinking of it in that 8.5% to 9% of net revenue -- total revenue number -- Joanna?

Operator

And we'll take our next question from Jared Haase with William Blair.

J
Jared Haase
analyst

Just first one for [indiscernible], and maybe just sticking with sort of levers from a margin perspective and maybe thinking over the next couple of years, I was curious to think about just how your -- sort of the trends from a hiring and a staffing perspective, I think in recent quarters, you kind of talked about a little bit of a shift in mix to PT assistance. So I'm just kind of curious to kind of hear how you're thinking about that mix and sort of the availability from a staffing and labor perspective. Any trends there to call out from an operating cost perspective?

C
Christopher Reading
executive

Yes. I would just say the market continues to be tight, but we can call it unforgiving -- the recruiting team here, combined with our partners locally, our ops folks, everybody is working together to do a good job to get new clinicians into the company. We're not -- we've always been a PT-centric company, more licensed therapists considerably more than PT assistants, which is also a licensed position.

But look, if we have a good opportunity with a great PT assistant, we're not going to probably pass on it either. So the relationships have been reasonably steady between PT and PTA in the last year. If we can improve those a little bit, really where we just have to be sensitive to it is on the schedule more than anything with respect to federal patients. But markets -- it's a competitive market, but we're doing okay. Eric, anything you want to add to that?

E
Eric Williams
executive

No, I think you summed it up pretty well. We continue to invest in additional resources as the company grows to help us from a recruiting perspective. And clinical turnover number this year was the lowest number we've had in 5 years, and it was 1.5 percentage points better than 2022, which also helped us from a business [indiscernible] perspective. So we continue to get better from a retention perspective, and we continue to get better in terms of our ability to source licensed staff across the organization.

J
Jared Haase
analyst

Helpful. And then kind of sticking with this theme of levers for margin expansion. Another area I was hoping to hear an update on was, in the past, you kind of talked about rolling out group purchasing across the platform. Just was hoping to hear a little bit more color in terms of just how penetrated that is across your footprint of clinics. And then to what extent you see any kind of incremental leverage opportunities from continuing to consolidate purchasing?

C
Christopher Reading
executive

Yes. Well, I mean, you have 2, unfortunately, divergent factors. You have the rollout of group purchasing, which we've done and is pretty complete, and then you have overlaid on that, just general inflation. And so I think it was the right thing to do. I think it was smart to do. We didn't get it done day 1 last year. So it rolled out across the year. So we'll see that carry forward. You saw some of that probably a small part of that show up in our total cost per visit last year.

But look, we're -- inflation has been a little challenging, too. And so I'm sure that what we got, we gave some of that back in inflation. So that's not a big lever. Our big focus is driving additional volume through our facilities, which gives us a little overhead coverage and help us be a little bit more efficient. And that's really what it comes down to more than anything else.

C
Carey Hendrickson
executive

Yes. And Jared, just to add on that, I will say you do gain operating leverage as you increase your volumes at your existing clinics because the fixed costs remain relatively the same, right? So the incremental margin on those extra visits is higher than your overall margin. So that should help us as we go forward if we can keep those costs in line or maybe even a little bit better on a per visit basis as we go forward, which I think we can do.

J
Jared Haase
analyst

So again, very helpful color. And maybe we've kind of talked around some of the puts and takes to the outlook in 2024. I guess maybe just to put a fine point on, when we think about kind of the low to high end of the range for adjusted EBITDA guidance in 2024, is the -- the biggest swing factor in your opinion, just sort of timing related to -- when you complete the M&A deals that are assumed in that outlook, is it potentially some variance in your assumptions around the rate trends for the year? Just would love to unpack a little bit about that in terms of just what kind of drives that variance from the low to the high end.

C
Christopher Reading
executive

Yes. Let me give Carey a break, and I'm going to take that. I mean, guys, when you run a company, there are things every day that happen and you try to control as many things as you can and you try to have a great crystal ball, and when you're running close to 700 facilities and you're delivering care, I mean, it's not all 1 plus 1 equals 2 every day.

And so we have a series of things that we're very familiar with, that we have to do well. We have to drive additional volume, volume that we're projecting for July and August and September of the year ahead. We have to get contracts updated and renewed and carry those contracts forward and bring in relatively the same mix or a slightly better mix of patients than we've had. None of that is certain. All that requires an ordinate amount of work on everybody's part, clinically, locally and operationally.

And then we have the timing of acquisitions, which, as you point out, has some effect. You roll that all together, and we've given you the guidance that we've given you. We think we can do better than the bottom, and we think we'll be somewhere in that range, and we'll update as the year goes on according to how things are going, if we feel like we need to guide the market in a particular direction.

So that's really all I can tell you right now. We're early in the year. We're off to a reasonably good start albeit a little weather in January, but I think we can overcome that. We plan to overcome it as the year goes on.

I wish I could tell you more about bucket, but it doesn't really work that way when you're in real life.

Operator

[Operator Instructions] We'll take our next question from Mike Petusky with Barrington Research.

M
Michael Petusky
analyst

Can I actually get the -- I don't think you guys mentioned the actual payer mix for the quarter.

C
Carey Hendrickson
executive

Sure. Yes, for the quarter, it was pretty similar. We had about 48% commercial, 32% [indiscernible] workers' comp and then the other Medicare personal injuries, so they make up the rest.

M
Michael Petusky
analyst

Carey, I'm sorry, you -- at least on my end, you broke up on workers' comp. How much was workers' comp?

C
Carey Hendrickson
executive

Workers' comp was 9.5%. And then -- so 48% commercial, 32% Medicare, 9.5% for workers' comp and then the other categories make up the rest.

M
Michael Petusky
analyst

Okay. And then I guess maybe for Chris or somebody else in the room. On workers' comp, I know you guys have expressed maybe over the last 2 to 4 quarters, some optimism around possibly changing the trajectory there and then getting that back up into sort of the low double-digit range. Is that optimism still there? Or is that just a tough needle to move? Because at one time, you did have that probably 12%, 14% of overall revenue.

C
Christopher Reading
executive

Yes, it's not dead yet, Mike, but it's a tough lift. And when you're growing, and we've been able to grow the whole business, it's tough to outgrow just one category, but we've done a lot of training. We've signed a lot of new contracts that should drive additional volume. Our partners are focused on it. Eric, do you want to weigh in?

E
Eric Williams
executive

Yes. There were a lot of new agreements that were signed and a lot of those took place at the tail end, late Q3 and Q4. So we actually did see a pickup in Q4. Last year in Q4, work comp was 9.2% of our mix, so up slightly from where we were. And I think the work and the things that we executed on late in '23 are going to pay dividends to us in 2024. And there's a handful of additional agreements that are in process that will also get executed as we go through first quarter in the second quarter, that will pay dividends for us, we believe, in the back part of the year.

So this is an area that we continue to really focus hard on, not just from a volume perspective but from a rate perspective as well, and we did get a nice pickup in rate year-over-year for our work comp business. So opportunity there. But as Chris pointed out, when the whole business is growing, it's really hard to outkick those other categories on a significant basis, but we are making progress here, and we expect better things in 2024.

M
Michael Petusky
analyst

Okay. All right. Great. And then just a quick question, I guess, on the lack of action in Washington and just the CMS cut this year. In terms -- and I know, Chris, that you're very connected and a leader in the industry. I mean, is this sort of an argument to go back to CMS, if you look at '25 and essentially say, "Look, we've really sort of taken it for the last few years here," and essentially make the argument that there was no relief in '24 and that this streak should end at this point. I mean, has there been any talk, I guess, within the industry that there's got to be an end to this?

C
Christopher Reading
executive

Yes. There's a lot of talk in the industry. I would tell you, CMS is a frustrating place, we seem to have a lot more empathy in Congress. We're actually going to be in D.C., Nick and I, Nick who serves as our Executive Director for APTQI, who also works with us and a lot of our member company CEOs will be in Washington in another month or so. And we'll meet with MedPAC to talk about some of their scoring and their lack of ability to score true savers in the system like, for instance, fall prevention is a saver. We know that if you can prevent a fall, we know measurably what the downstream savings look like and their spectacular level of savings. Based on the rules -- again, we're talking about the federal government now and everything has got a million rules associated with it.

Based on the rules, MedPAC is unable to score as a saver to have to score it as a [ coster ]. It's like -- it's a new [indiscernible] given the prevention of a massive downstream expense doesn't make sense. And so there's a lot of coordination that needs to occur between the lawmaking side and the rule making side, government and CMS. And so yes, we're going to continue to beat the drum, we're going to continue to work with the APTA and APTQI and all the constituents and all the good people that I get to work with in those 2 organizations to push hard.

And I think we will come out the other side and be okay. To say, it's not frustrating would be an understatement, I mean it's been a frustrating period. But I think in everyone's heart, they know that physical therapy and statistically and according to a lot of good studies that are out right now, physical therapy is -- should be the entree point for musculoskeletal care. If it is, it saves massive amount of cost. And so we're going to continue to beat that drum [indiscernible] absolutely predict what happens, I would say, is not great, but we're [indiscernible]. Did I lose you?

M
Michael Petusky
analyst

No, no. I think I lost you. That's great. And just one quick one. On the M&A that's included in the guidance, that's all -- I'm assuming that's all PT, no injury prevention. Is that correct?

C
Christopher Reading
executive

Don't make that assumption.

M
Michael Petusky
analyst

Okay. Fair enough. All right. And nice finish to the year.

C
Christopher Reading
executive

No, I will say that for everybody's benefit, I mean, statistically speaking, while we've been active in injury prevention and expect to continue to be active, the majority of the deals that we get done are in the PT space. But you can expect us to be active in both.

Operator

And it appears that we have no further questions at this time. I will now turn the program back over to our presenters for any additional or closing remarks.

C
Christopher Reading
executive

Look, we really truly appreciate your time and attention this morning. Carey and I are available later to answer questions either today or later this week or next week. We appreciate your interest, and we hope you have a great day. Bye now.

C
Carey Hendrickson
executive

Thanks, everyone.

Operator

That concludes today's teleconference. Thank you for your participation. You may now disconnect.

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