Discover Financial Services
NYSE:DFS

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Discover Financial Services
NYSE:DFS
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Price: 175.22 USD -0.77%
Market Cap: 44B USD
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Discover Financial Services
Investor Relations

In the bustling landscape of financial services, Discover Financial Services stands as a multifaceted enterprise, deeply ingrained in the fabric of consumer finance. Its origins trace back to 1985, when Sears, Roebuck & Co. first introduced the Discover card, opening up new avenues in the credit card market with a novel approach—no annual fee and cashback rewards. This innovation set the stage for what Discover would become: a powerhouse in direct banking and payment services. As it evolved, Discover carved out a unique space in the financial realm, becoming renowned for a spectrum of services that transcends traditional credit offerings. Today, it is not just about credit cards; Discover encompasses personal loans, student loans, and home loans, creating a holistic suite of lending products that cater to a diverse set of financial needs. This diversification is critical to its strategy, providing robust financial solutions and generating streams of revenue across the lending spectrum.

Discover's revenue model is built on the bedrock of transaction fees, interest income, and loan servicing—a trifecta that vivifies its economic engine. When cardholders swipe their Discover card, the company garners transaction fees, a vital pulse in its revenue stream driven by millions of daily transactions. However, its prowess isn't confined to mere card swipes. Discover astutely harnesses the power of interest income, earned from customers carrying balances on their lines of credit, bolstering its financial stature. Meanwhile, its direct banking operations ensure constant cash flow through personal and student loans, where interest and fees further sweeten the pot. The company's strategic emphasis on customer loyalty and satisfaction through competitive rates and superior service creates a virtuous cycle, enhancing its brand reputation and ensuring a steady influx of customers eager to leverage its financial offerings. This intricate blend of innovative products and astute financial management positions Discover as a dynamic force in the financial services industry, continually adapting to the evolving matrix of consumer demands.

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Management

Mr. J. Michael Shepherd
Interim CEO, President & Director
No Bio Available
Mr. John Thomas Greene
Executive VP & CFO

John Thomas Greene has been an integral part of Discover Financial Services, playing a significant role in the company's operations. Serving as the Executive Vice President, Chief Financial Officer, and a member of the senior leadership team, Greene has had a crucial responsibility in overseeing the financial strategies and operations of the organization. Before his tenure at Discover Financial Services, Greene acquired extensive experience in finance and business management, having held significant positions at various institutions. His previous roles include prominent financial leadership positions at Fifth Third Bank, where he was responsible for key financial management aspects, including risk management, strategic planning, and financial reporting. Greene holds a strong educational background in finance, having earned an MBA, which further complements his deep understanding and expertise in the financial industry. His strategic vision and financial acumen have been instrumental in guiding Discover Financial Services in its mission to provide quality financial products and services. As CFO, Greene's leadership has been pivotal in maintaining the financial health and integrity of Discover, ensuring that the organization meets its financial goals while adapting to the ever-changing landscape of the financial services industry. His contributions continue to impact the company's growth and success positively.

Ms. Hope D. Mehlman
Executive VP, Chief Legal Officer, General Counsel & Corporate Secretary

Hope D. Mehlman is a respected executive in the financial services industry, known for her leadership and expertise in corporate governance, legal affairs, and regulatory compliance. At Discover Financial Services, she serves as the Executive Vice President, General Counsel, and Corporate Secretary. In her role, Mehlman is responsible for overseeing the company's legal matters, managing corporate governance frameworks, and ensuring compliance with regulatory requirements. She joined Discover after a notable tenure at Regions Financial Corporation, where she was the Executive Vice President and Chief Governance Officer, as well as Assistant General Counsel. Her work there involved substantial engagements with executive management and the board of directors on governance and regulatory issues. Mehlman’s career has been marked by a commitment to fostering strong governance practices and ethical standards within the organizations she serves. Her background showcases extensive experience in navigating the complexities of financial regulations and corporate law, which she applies to support Discover Financial's strategic objectives and operational integrity. Mehlman holds a J.D., emphasizing her foundational expertise in legal matters, and has advocated for diversity and inclusion within the legal and financial sectors throughout her career.

Mr. Daniel Peter Capozzi
Executive VP & President of Consumer Banking

Daniel Peter Capozzi is a prominent executive at Discover Financial Services. He serves as the Executive Vice President and Chief Operating Officer. In his role, Capozzi is responsible for managing critical aspects of the company's operations, including customer service, credit operations, and the global business services function. He plays a key role in driving operational efficiency and enhancing customer experience. With a rich background in financial services and a strong track record in leadership positions, Capozzi contributes significantly to Discover's strategic initiatives and operational success.

Mr. Keith E. Toney
Executive VP and President of Credit & Decision Management

Keith E. Toney serves as the Senior Vice President, Chief Diversity Officer, at Discover Financial Services. In this role, he is responsible for leading the company's diversity, equity, and inclusion (DE&I) strategy, fostering a diverse and inclusive work environment. Keith has a breadth of experience across human resources and has been instrumental in building initiatives that promote diversity and inclusivity within the organization. Throughout his career, he has been committed to advocating for underrepresented groups and enhancing workplace culture, leveraging his expertise to drive meaningful change. His leadership extends beyond Discover, as he is actively involved in various community and industry organizations dedicated to advancing DE&I initiatives.

Ms. Shifra Kolsky
Chief Accounting Officer, Senior VP & Controller

Shifra Kolsky is an accomplished financial executive known for her significant contributions at Discover Financial Services. She serves as the Vice President and Chief Accounting Officer, playing a crucial role in overseeing the company's accounting functions and ensuring financial integrity. With a strong background in finance and accounting, Shifra has been instrumental in managing financial reporting, compliance, and implementing effective accounting strategies. Her leadership and expertise have been pivotal in guiding Discover Financial Services through the complexities of the financial industry. Shifra Kolsky is recognized for her commitment to maintaining high standards of transparency and accuracy in financial operations.

Mr. Jason J. Strle
Executive VP & Chief Information Officer

Jason J. Strle is an accomplished executive currently serving as the Executive Vice President, Chief Information Officer, and Head of Technology at Discover Financial Services. In this role, he is responsible for overseeing the company's information technology strategy and ensuring the alignment of technology initiatives with the company's business goals. With a strong focus on innovation, Strle has been instrumental in driving digital transformation and enhancing Discover's technological capabilities to improve customer experiences and operational efficiencies. Throughout his career, Strle has demonstrated expertise in leading IT organizations and executing large-scale technology projects. He is known for his strategic vision in harnessing emerging technologies to foster business growth and enhance service delivery. Prior to joining Discover, he held various leadership positions in the financial services and technology sectors, where he gained extensive experience in IT management, cybersecurity, and digital strategy. Jason's leadership has been pivotal in advancing Discover's position in the highly competitive financial services industry, focusing on secure, reliable, and customer-friendly technology solutions. His contributions have helped solidify Discover's reputation as a technology-driven, customer-oriented financial institution.

Mr. Eric Edmund Wasserstrom
Head of Investor Relations

Eric Edmund Wasserstrom is a noted financial executive known for his role at Discover Financial Services. He serves as the Head of Investor Relations, where he plays a critical role in managing communications between the company's management and its investors. Prior to his role at Discover Financial Services, Wasserstrom had amassed substantial experience in the finance sector, particularly in equity research. His expertise in analyzing financial entities has been instrumental in shaping the investor relations strategies at Discover. His background features leadership positions in prominent financial institutions, highlighting his proficiency in financial analysis, strategic planning, and stakeholder engagement.

Ms. Leslie Sutton
Vice President of Corporate Communications
No Bio Available
Ms. Carolyn Diane Blair
Executive VP & Chief Human Resources Officer

Carolyn Diane Blair is an executive known for her significant contributions to Discover Financial Services. She has held pivotal roles within the organization, working to enhance operational efficiency and customer experience. As part of the leadership team, Blair has been involved in strategic planning and implementation, focusing on driving innovation and growth. Her work often emphasizes fostering a customer-centric approach and leveraging technology to improve service offerings. Her leadership style is marked by a commitment to team development and organizational excellence, making her a respected figure in the financial services industry.

Contacts

Address
ILLINOIS
Riverwoods
2500 Lake Cook Rd
Contacts
+12244050900.0
www.discover.com