Salesforce Inc
NYSE:CRM
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Intrinsic Value
The intrinsic value of one CRM stock under the Base Case scenario is 276.63 USD. Compared to the current market price of 325.7 USD, Salesforce Inc is Overvalued by 15%.
The Intrinsic Value is calculated as the average of DCF and Relative values:
Valuation Backtest
Salesforce Inc
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Fundamental Analysis
Economic Moat
Salesforce Inc
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Salesforce Inc. is a leading player in the customer relationship management (CRM) software industry, renowned for its innovative cloud-based solutions that help businesses forge stronger customer relationships and drive sales growth. Founded in 1999 by Marc Benioff and his partners, the company has transformed the way organizations interact with customers by providing a platform that combines marketing, sales, service, and analytics into a seamless experience. As organizations increasingly prioritize digital transformation, Salesforce has positioned itself at the forefront of this shift, boasting a diverse customer base that includes small startups to Fortune 500 companies. The company's com...
Salesforce Inc. is a leading player in the customer relationship management (CRM) software industry, renowned for its innovative cloud-based solutions that help businesses forge stronger customer relationships and drive sales growth. Founded in 1999 by Marc Benioff and his partners, the company has transformed the way organizations interact with customers by providing a platform that combines marketing, sales, service, and analytics into a seamless experience. As organizations increasingly prioritize digital transformation, Salesforce has positioned itself at the forefront of this shift, boasting a diverse customer base that includes small startups to Fortune 500 companies. The company's commitment to continuous innovation, illustrated by its strategic acquisitions and robust investment in artificial intelligence and automation, has solidified its reputation as a market leader.
For investors, Salesforce represents not just a technology company, but a robust growth story fueled by the expanding demand for CRM solutions. With a subscription-based business model, Salesforce offers predictable revenue streams and a strong financial profile, highlighted by consistent annual revenue growth that often exceeds market expectations. The company's forward-looking strategies, including the integration of AI through its Genie platform and a focus on sustainability, indicate a clear path for future expansion. As businesses worldwide seek to enhance customer engagement and streamline operations, Salesforce's solutions are more relevant than ever, making it a compelling prospect for investors looking to capitalize on the digital economy's rapid evolution.
Salesforce Inc. is a leading cloud-based software company primarily focused on customer relationship management (CRM). The core business segments of Salesforce can be categorized as follows:
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Sales Cloud: This segment provides tools for sales teams to manage customer relationships, sales pipelines, and forecasts. It includes features such as lead and opportunity management, workflow automation, and sales performance analytics.
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Service Cloud: Designed for customer service teams, this segment offers solutions for managing customer support cases and improving customer interactions. It includes features like omnichannel support, case management, and knowledge base management.
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Marketing Cloud: This segment focuses on marketing automation and customer engagement through various channels, including email, social media, and digital advertising. It provides tools for campaign management, customer segmentation, and marketing analytics.
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Commerce Cloud: This segment supports businesses in building and managing e-commerce sites. It provides tools for product management, order processing, and customer experience optimization.
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Platform and Other: This includes Salesforce's platform services such as Heroku, Salesforce App Cloud, and Force.com, which allow developers to build and host applications on the Salesforce platform. It also encompasses various industry-specific solutions and additional offerings.
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Einstein and AI Capabilities: Salesforce has integrated artificial intelligence capabilities through its Einstein platform, providing predictive analytics and automation features across its various clouds.
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Partner Ecosystem and AppExchange: Salesforce has a strong partner network and an extensive marketplace (AppExchange) where third-party developers can offer solutions that integrate with Salesforce products, enhancing overall functionality and value.
These segments collectively enable Salesforce to provide a comprehensive suite of services to help organizations manage their customer relationships, streamline operations, and drive growth.
Salesforce Inc. holds several unique competitive advantages over its rivals in the customer relationship management (CRM) space and beyond. Here are some key differentiators:
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Strong Brand Recognition: Salesforce is one of the most recognized names in the CRM industry. Its established reputation helps build trust with customers and makes it a preferred choice for businesses of all sizes.
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Comprehensive Product Ecosystem: Salesforce offers a wide range of products, including Sales Cloud, Service Cloud, Marketing Cloud, and various industry-specific solutions. This comprehensive suite allows businesses to manage multiple functions from a single platform, reducing the need for third-party integrations.
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Robust AppExchange Marketplace: The AppExchange is Salesforce’s marketplace for third-party applications that integrate seamlessly with its platform. This extensive ecosystem of partners and applications enables customers to customize their CRM solutions to meet specific business needs.
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Innovation and R&D Investment: Salesforce has consistently invested heavily in research and development, enabling it to stay ahead of trends and introduce cutting-edge features such as AI-driven insights with Salesforce Einstein.
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Strong Customer Community: Salesforce has fostered a large and active user community, which provides support, best practices, and forums for users to share insights. This community engagement enhances customer loyalty and drives product improvement.
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Scalability: Salesforce's cloud-based solutions are highly scalable, making it easy for businesses to grow and adjust their CRM systems as their needs change without significant investments in infrastructure.
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Focus on Customer Success: Salesforce centers its business model around customer success, providing ongoing training, support, and resources that empower clients to maximize the value of their CRM systems.
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Data Security and Compliance: Salesforce places high importance on data security and regulatory compliance, which is crucial for businesses in regulated industries. This focus helps gain customer trust.
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Global Reach and Localization: With a presence in numerous countries, Salesforce can cater to multinational corporations, adapting its products to local languages, regulations, and business practices.
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Strategic Acquisitions: Salesforce has acquired several companies to enhance its product offerings and expand its capabilities. Notable acquisitions like Tableau for analytics and Slack for collaboration tools help create a seamless user experience.
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Integration Capabilities: Salesforce’s robust APIs and integration capabilities allow businesses to connect their CRM with existing systems, ensuring smooth data flow and process optimization across platforms.
These advantages create a strong ecosystem that makes Salesforce not just a CRM provider but also a versatile business platform. This combination of factors solidifies its position against rivals in the competitive landscape of technology solutions.
Salesforce Inc., as a leading customer relationship management (CRM) platform, faces several risks and challenges in the near future. Here are some of the most significant:
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Intense Competition: Salesforce operates in a highly competitive market with numerous players like Microsoft, Oracle, SAP, and emerging startups. The evolving nature of technology and customer needs may intensify competition, affecting market share and pricing power.
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Market Saturation: As companies increasingly adopt CRM solutions, especially in developed markets, Salesforce may face saturation. Growth may depend on capturing market share in less penetrated segments or geographies, which could require significant investment and resources.
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Economic Volatility: Economic downturns or instability can lead to reduced IT spending by businesses. During recessions, companies may cut back on software purchases and upgrades, impacting Salesforce’s revenue.
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Data Privacy and Security: With increasing scrutiny over data privacy and protection regulations (e.g., GDPR, CCPA), Salesforce faces risks associated with compliance. Any security breaches could result in reputational damage and financial penalties.
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Integration Challenges: As Salesforce continues to acquire companies to expand its offerings, integrating diverse systems and cultures can be challenging. Effective integration is essential for maximizing the value of acquisitions and maintaining operational efficiency.
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Dependence on a Subscription Model: Salesforce primarily operates on a subscription-based revenue model, making it vulnerable to customer churn. Any significant loss of customers or downgrades in service can adversely affect revenue stability.
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Innovation and Technology Adaptation: Rapid technological advancements necessitate constant innovation. Failing to keep pace with trends such as AI, machine learning, and evolving customer expectations could lead to obsolescence.
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Global Economic and Political Factors: Salesforce operates globally, which exposes it to geopolitical risks, trade tensions, and changing regulations that might affect international operations.
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Talent Acquisition and Retention: The tech industry struggles with talent shortages, particularly in key areas like AI and software engineering. Attracting and retaining skilled employees is crucial for maintaining competitive advantage.
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Customer Expectations and Satisfaction: As customer needs evolve, Salesforce must continuously enhance product offerings and service quality. Failing to meet or exceed customer expectations can lead to dissatisfaction and churn.
Addressing these challenges may require strategic planning, investment in technology and talent, and effective risk management practices to sustain growth and maintain competitive advantage.
Revenue & Expenses Breakdown
Salesforce Inc
Balance Sheet Decomposition
Salesforce Inc
Current Assets | 21.9B |
Cash & Short-Term Investments | 12.6B |
Receivables | 7.2B |
Other Current Assets | 2B |
Non-Current Assets | 70.3B |
Long-Term Investments | 5B |
PP&E | 5.7B |
Intangibles | 53.4B |
Other Non-Current Assets | 6.2B |
Current Liabilities | 21B |
Accounts Payable | 5.2B |
Accrued Liabilities | 559m |
Other Current Liabilities | 15.2B |
Non-Current Liabilities | 13.5B |
Long-Term Debt | 8.4B |
Other Non-Current Liabilities | 5.1B |
Earnings Waterfall
Salesforce Inc
Revenue
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36.5B
USD
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Cost of Revenue
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-8.6B
USD
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Gross Profit
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27.8B
USD
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Operating Expenses
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-20.9B
USD
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Operating Income
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7B
USD
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Other Expenses
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-1.3B
USD
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Net Income
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5.6B
USD
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Free Cash Flow Analysis
Salesforce Inc
USD | |
Free Cash Flow | USD |
Salesforce reported Q2 revenue of $9.33 billion, marking an 8% year-over-year increase driven by strong performance in core products and professional services. Subscription and support revenue grew by 10% in constant currency, and the non-GAAP operating margin saw a 200 basis point increase to 33.7%. For FY25, Salesforce maintains its revenue guidance of $37.7 to $38 billion, reflecting 8-9% growth. The non-GAAP operating margin is projected to improve by 230 basis points, reaching 32.8%. Operating cash flow for FY25 is expected to grow by 23-25%. Q3 revenue is forecasted to be $9.31 to $9.36 billion, a 7% increase year-over-year.
What is Earnings Call?
CRM Profitability Score
Profitability Due Diligence
Salesforce Inc's profitability score is 57/100. The higher the profitability score, the more profitable the company is.
Score
Salesforce Inc's profitability score is 57/100. The higher the profitability score, the more profitable the company is.
CRM Solvency Score
Solvency Due Diligence
Salesforce Inc's solvency score is 83/100. The higher the solvency score, the more solvent the company is.
Score
Salesforce Inc's solvency score is 83/100. The higher the solvency score, the more solvent the company is.
Wall St
Price Targets
CRM Price Targets Summary
Salesforce Inc
According to Wall Street analysts, the average 1-year price target for CRM is 319.52 USD with a low forecast of 238.36 USD and a high forecast of 435.75 USD.
Dividends
Current shareholder yield for CRM is .
Shareholder yield represents the total return a company provides to its shareholders, calculated as the sum of dividend yield, buyback yield, and debt paydown yield. What is shareholder yield?
Ownership
CRM Insider Trading
Buy and sell transactions by insiders
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Profile
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Description
salesforce.com, inc. engages in the design and development of cloud-based enterprise software for customer relationship management. The company is headquartered in San Francisco, California and currently employs 73,541 full-time employees. The company went IPO on 2004-06-23. Its Customer 360 platform delivers a source, which connects customer data across systems, applications and devices to help companies sell, service, market and conduct commerce from anywhere. The company focuses on cloud, mobile, social, analytics and artificial intelligence, which connect to its customers and enable companies to transform their businesses. The company also enables third parties to use its platform and developer tools to create additional functionality and applications that run on its platform. Its customers use its sales offering to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence and deliver quotes, contracts and invoices. Its service offering helps to connect its service agents with customers across any touchpoint. The company helps customers to resolve routine issues with predictions and recommendations.
Contact
IPO
Employees
Officers
The intrinsic value of one CRM stock under the Base Case scenario is 276.63 USD.
Compared to the current market price of 325.7 USD, Salesforce Inc is Overvalued by 15%.