American International Group Inc
NYSE:AIG

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Earnings Call Transcript

Earnings Call Transcript
2019-Q4

from 0
Operator

Good day and welcome to AIG's Fourth Quarter 2019 Financial Results Conference Call. Today's conference is being recorded.

At this time I would like to turn the conference over to Sabra Purtill Head of Investor Relations. Please go ahead.

S
Sabra Purtill
Head of IR

Thank you. Good morning and thank you all for joining us. Today's call will cover AIG's fourth quarter and year-end 2019 financial results announced earlier this morning. The news release financial results presentation and financial supplement were posted on our website at www.aig.com and the 10-K for the year will be filed next week.

Our speakers today include Brian Duperreault, CEO; Peter Zaffino, President and Chief Operating Officer of AIG and CEO of General Insurance; Kevin Hogan CEO Life and Retirement; and Mark Lyons CFO. Following their prepared remarks we will have time for Q&A.

I would also like to note that Peter and Mark will be hosting a fireside chat at the Bank of America Insurance Conference today at 12:35 p.m. Eastern Time. The link for the webcast can be found under the Investor Relations section of our website.

Before Brian begins please note that today's remarks may contain forward-looking statements including comments relating to company performance strategic priorities business mix and market conditions these statements are not guarantees of future performance or events and are based on management's current expectations. Actual performance and events may differ materially. Factors that could cause results to differ include the factors described in our first second and third quarter 2019 reports on Form 10-Q our 2018 annual report on Form 10-K and our other recent filings made with the SEC. AIG is not under any obligation and expressly disclaims any obligation to update any forward-looking statements whether as a result of new information future events or otherwise.

Additionally some remarks today may refer to non-GAAP financial measures. The reconciliations of such measures to the most comparable GAAP figures are included in our earnings release financial supplement and presentation all of which are available on our website.

I'll now turn the call over to Brian.

B
Brian Duperreault
President and CEO

Good morning and thank you for joining us to review our fourth quarter and full year 2019 results. For the fourth quarter adjusted after-tax income was $919 million or $1.03 per common share. For full year 2019 adjusted after-tax income was $4.1 billion or $4.59 per common share and return on common equity and adjusted return on common equity were 5.3% and 8.3% respectively.

These results reflect the significant progress we made over the course of 2019 on the execution of our strategy to position AIG for long-term sustainable and profitable growth. Our focus on fundamentals and the foundational work that we've done since late 2017 is becoming evident on our financial performance with our 2019 results reflecting broad-based improvement across all segments.

I will highlight some of the important milestones we achieved this past year most notable being in those in General Insurance business. GI produced a full year 2019 combined ratio of 99. six and an accident year combined ratio as adjusted of 96%. It's hard to say given all the issues at AIG over the last decade-plus but I honestly can't remember the last time AIG had a full year underwriting profit.

This inflection point is critical to achieve and reflects the tremendous efforts by our team in General Insurance led by Peter who affected the turnaround on the scale and timeline never be seen never before seen in our industry.

Beginning in late 2017 the GI was focused to design a strategy to improve underwriting fundamentals reposition our portfolio aggressively reduce limits judiciously deploy capital or capacity and discipline. Additionally the GI team designed an innovative reinsurance strategy to reduce risk and volatility and preserve capital. The disciplined execution and the leadership they demonstrated in the global marketplace throughout 2018 and 2019 not only dramatically reshaped our portfolio it stimulated the global market cycle that I believe is improving and sustainable.

A great testament to this leadership is that throughout the last couple of years our clients distribution and reinsurance partners as well as other stakeholders actively supported our action and placed their trust and confidence in AIG as we continue to provide solutions for current and emerging risks. While there is so much work to be done our strategy is clearly working and the team of General Insurance will continue to make progress over the coming year.

In 2019 we also saw significant improvements in other areas of our business. Life and Retirement delivered consistent solid results in the face of continued headwinds from sustained low interest rates and tightening credit spreads; due to Kevin and his team's proactive strategy to develop a diversified portfolio and broad distribution network ended the year with an adjusted return on common equity of 13.7% ahead of our guidance.

Full year 2019 net investment income was $14.4 billion versus $12.7 billion in 2018 helped by a strong alternative returns favorable equity markets and tightening spreads in the credit markets. We also made significant progress in derisking our legacy portfolio with the announcement of an agreement to sell our majority interest in Fortitude. The sale is subject to regulatory approvals that is currently expected to close mid-year.

I'm very pleased that with all we accomplished in 2019 and our progress reflects our hard work and commitment of our workforce across all of AIG and we remain committed to achieving a 10% return on adjusted common equity by the end of 2021.

Mark will provide more detail on our 2020 financial outlook. As we look ahead to 2020 we continue to be laser-focused on the execution of our strategy the position AIG both a leading insurance franchise and a top-performing company AIG 200 which Peter is leading and will discuss in more detail during his remarks. Will be a significant body of work this year and over the next several years.

Like our approach in General Insurance back in 2017 the foundation work for AIG 200 started in earnest in 2019 and will accelerate in 2020. We will continue to build out a world-class team of professionals with significant transformation experience who will drive this working across our global organization.

The team is identifying issues and pain points and creating plans that will redefine how we do business and how we create value for our stakeholders. This is not about band aids or temporary fixes to simply kick the can down the road. This work will address underlying problems and position us for sustainable long-term profitability. AIG 200 is a program with multiple work streams that require intense focus and disciplined execution.

The sustainable improvements AIG 200 will deliver require significant investment and will ultimately lead to reduced expense base over time. When you consider the scope and complexity I've not seen the transformation of scale in my career much like the GI turnaround we will have some surprises and perhaps setbacks along the way but we will look we will work through them and in the end we will be vastly improved and a stronger company.

AIG 200 is a marathon not a sprint. While results will not be linear we will be fully transparent as this work progresses. My confidence continues to grow that we are on the right path at AIG. I'm very proud of what our colleagues have accomplished. The hard work dedication and commitment is delivering results and we are energized by what 2020 holds for us.

With that I will turn the call over to Peter who will provide more information on fourth quarter and full year financial results in General Insurance as well as AIG 200.

P
Peter Zaffino
CEO, General Insurance and Global COO

Thank you, Brian and good morning, everyone. Today I will review 2019 financial performance for General Insurance update you on major reinsurance basements completed as part of the January renewal season share observations regarding current market conditions and outline notable business unit accomplishments and General Insurance. I will also provide an overview of AIG 200.

As Brian mentioned we are very pleased that in 2019 general insurance achieved and underwriting costs. This was an important milestone for our team and reflects the significant work that was done in 2018 and 2019 to build a world-class leadership team establish a new comprehensive underwriting strategy for general insurance clearly outlined a defined risk appetite for our distribution partners and clients and complete critical foundational work to improve our portfolio while meaningfully reducing volatility through underwriting actions and a comprehensive reinsurance strategy.

Our improved financial results provide clear being accepted in the marketplace. We are reestablishing AIG as a market leader which could have not happened without the great support and strong relationships we have with our distribution partners relationships we have with our distribution partners and clients.

Turning to our financial results; the adjusted accident year combined ratio for the full year of 2019 was 96% a 370 basis point improvement year-over-year including a 240 basis point improvement in the loss ratio and 130 basis point improvement in the expense ratio. In North America the adjusted accident year loss ratio of 67.1% a 300 basis point improvement year-over-year. The disciplined execution of our strategy resulted in a better quality more profitable portfolio and North America also benefited from Validus and Glatfelter.

As noted on the third quarter call 2019 is a challenging year for crop industry-wide. In the fourth quarter as we did in the third quarter we increased loss estimates due to crop yield shortfalls resulting from poor growing conditions and increased reserves due to the preventive planting claims from the impact of wet weather conditions. As a result crop negatively impacted North America's full year 2019 adjusted accident year loss ratio by a 100 basis points.

North America personal insurance continued to perform as expected with an 80 basis point improvement in the adjusted accident year loss ratio for the full year as business mix improved across the portfolio. Private client group experienced lower severe attritional walkability and I'm pleased with the progress the new management team is making in that business.

Moving to international; the adjusted accident year loss ratio for the full year was 56.4%, a 270 basis point improvement year-over-year. This improvement was driven by strong results in Specialty and Talbot and significant remediation efforts taking hold in property all of which contributed to lower severe loss. International personal insurance performance was in line with expectations with a 70 basis point improvement in the adjusted accident year loss ratio for the full year driven by personal auto particularly in Japan.

From a top line perspective net premiums written and net premiums earned continued to reflect our disciplined underwriting and reinsurance decisions. Total net premiums written for the full year were $25. one billion a 4% reduction year-over-year excluding foreign exchange. Net premiums earned for the full year were $26.4 billion a 3% reduction year-over-year excluding foreign exchange.

Lastly during 2019 we instilled discipline and focus on expense management across general insurance reducing total operating expenses by over $500 million. The full year expense ratio was 34.4%. Turning to CAT activity. Fourth quarter net CAT losses were $411 million compared to $826 million in the prior year quarter. Typhoon Hagibis was the single largest driver of losses at $233 million of which $155 million was attributable to Validus Re net of the aggregate retrocessional program which responded in line with expectations.

In international personal and commercial insurance where AIG average market share in Japan is 6% in the region's most impacted by 2019 CAT events our reinsurance program responded as expected and limited net losses from Hagibis to $78 million before reinstatement premium. Remaining CAT activity in the fourth quarter included approximately $150 million of net losses from events in North America the largest of which were the Texas tornados and unrest in Chile.

For the full year 2019 total CAT losses were $1.3 billion net of reinsurance recoveries. This compares to CAT losses of $2.9 billion net of reinsurance recoveries in 2018 and $4. two billion net of reinsurance recoveries in 2017. We continue to refine and enhance our reinsurance purchasing strategy as our underwriting actions take hold.

Overall we are pleased with the outcome of the January one renewals. While there are signs of firming in the reinsurance market and significant relationships we established over the last 2.5 years enabled us to achieve favorable renewals of our major treats in line with our expectations. We continue to enhance both the aggregate and current structures for our global property CAT program which provides significant protection against both severity and frequency of events in addition to providing extreme tail protection against events in geographies where we have lower market.

For the 2020 aggregate protection we improved the expiring CAT program by combining the international and North American deductibles into a single worldwide deductible and reducing each and every event deductibles to be more tailored by geography and these enhancements increase the relevance of the aggregate protection particularly with respect to secondary and lesser model perils.

We also purchased two core occurrence towers. One tower covers North America commercial property and the other covers all international property including Japan. As with our expiring 2019 global CAT program the global aggregate protection also provides us with significant additional limit with losses arising from a single large occurrence.

In addition we purchased a separate occurrence tower for our U.S. private client group bifurcating it for North America commercial to have a dedicated tower as part of our initiative with Lloyd's to establish Syndicate 2019 which is focused on our U.S. high net worth business. This was the only substantial new program we entered into on January 1. With respect to property per risk through a combination of the significant reduction in gross limits deployed and enhanced reinsurance purchasing over the last two years we dramatically reduced our net retention to any one property loans.

As a result we renewed our 2020 cover with enhancements that reduced the maximum attaching point from $50 million to $25 million and we reduced our purchases for higher layers as our strategy to reduce gross limits continues to dramatically improve our risk profile. In the aggregate we were able to improve our overall cat reinsurance program including terms and conditions while reducing the overall cost by approximately 7% year-over-year. We will continue to refine and enhance our reinsurance program as the year progresses and expect to finalize syndicate 2019 in the first half of the year.

Turning to the overall rate environment and market conditions; during the fourth quarter we continued to see meaningful acceleration in rate increases and was the strongest quarter of rate improvement that we've seen over the last decade. Overall rate improvement for general insurance excluding Validus and Glatfelter within the low double digits in the fourth quarter and high single digits for the year. I'll give a few examples that provide more color on the rate environment.

North America commercial rates increased in the low double digits to mid-teens in the fourth quarter and high single low double digits for the full year. International commercial rates increased in the low double digits in the fourth quarter and mid- to high single digits for the full year on average across all geographies. North America admitted excess casualty rate increases trend in the mid-40% range in the fourth quarter and energy rates increased approximately 35%. International fourth quarter rate improvements were led by the U. K. where D& O rate increased approached 40% and marine and energy rates increased in the mid-20% range.

Now I'd like to provide additional insight into the progress we're making in certain lines of business and highlight noteworthy accomplishments. I will start with which I've spoken about before and it's a great case study on the disciplined execution of our strategy. 2019 represented the first full year of executing on our decision to be disciplined in underwriting excess and surplus bonds.

We shifted our focus to true E&S business emphasized the wholesale channel and began an effort to improve risk selection and bring better balance to the portfolio. The response from the market has been remarkable and our distribution partners have been very supportive of this reposition. Casualty and property new business with our wholesale partners more than doubled in 2019. In Lexington Casualty fourth quarter and full year 2019 submission volume increased 86% and 70% respectively.

We reduced limits on our most volatile accounts by 67% in the fourth quarter and 61% for the full year while rates increased 28% in the fourth quarter and 21% for the full year. In licensing property fourth quarter and full year 2019 submission volume increased 41% and 48% respectively. We reduced total in force limits by 19% in the fourth quarter and 52% for the full year while rates increased 32% in the fourth quarter and 17% for the full year. We also increased average deductible by over 50% in 2019.

We expect to see greater underwriting discipline and improving rate environment in the E&S market in the foreseeable future. North America retail property is a great example of bold actions we're executing on. This portfolio has taken more time to reposition because of the number of long-term policies that were in force. In 2019 we reduced total in force gross limits by $40 billion or 17% in the fourth quarter and over and by over $150 billion or 44% for the full year. We increased average deductibles by 21% in the fourth quarter and 31% for the full year.

Rate increases were in excess of 40% in the fourth quarter for both the total portfolio and when excluding the impact of long-term agreements. For the full year total rate increases were 19% and increases excluding the impact of long-term agreements were 25%. As you can see we have dramatically changed this portfolio. And in 2020 we expect to see further improvement in derisking as long-term agreements roll off.

In North America financial lines commercial D&O rates improved nearly 35% in the fourth quarter marking the second consecutive quarter of increases exceeding 30%. On a full year basis we achieved rate increases that exceeded 25%. This improvement was led by public D&O where rate increases were 38% in the fourth quarter and 29% for the full year. We continue to manage our exposure to D&O trends and reduce primary commercial D&O aggregate limits by 40% in the fourth quarter and over 35% for the full year.

Additionally we reduced policies with limits greater than $10 million and lead layers by 50% in the fourth quarter and over 40% for the full year. With respect to international we're very pleased with the performance of our Specialty business led by a significant improvement in our energy portfolio. The improvement in full year adjusted accident year combined ratio was as a result of limit reductions changes to underwriting guidelines and deductibles rate actions and selective class exits.

Finally our global A&H business produced a strong underwriting profit in 2019. We plan to accelerate investment in this growth business while maintaining focus on risk selection and portfolio optimization. General Insurance entered 2020 with great momentum. We will continue to execute on our underwriting and reinsurance strategies to further improve profitability. Next I'd like to spend time on AIG 200 which is our global multiyear effort to focus on the long-term strategic positioning of AIG and a top priority for us in 2020.

As Brian noted this work focuses on transformational change to our infrastructure and underwriting operations as well as developing a new data architecture as we focus on delivering value through scale and simplification. In 2019 we engaged colleagues across AIG for a robust diligent exercise that provided important perspective and insight into how we define who we are as a company how we differentiate ourselves in the global insurance marketplace; how we create value for clients policyholders distribution partners our colleagues and other stakeholders.

We conducted a careful analysis and evaluation of the output from its initial phase of work guided by the four core objectives for AIG 200 achieving underwriting excellence modernizing our operating infrastructure enhancing user and customer experiences and becoming a more unified company. Based on this analysis we identified 10 core operational programs that we will begin to execute on in 2020. We expect these programs will require $1.3 billion of investment over the next three years and deliver $1 billion of run rate benefits by the end of 2022.

We've been carefully planning execution road maps for each of these operational programs with a focus on resource and investment prioritization as well as disciplined execution. Let me provide a brief overview of the 10 operational programs. Three sit within General Insurance; building out a standard commercial underwriting platform enhancing digital workflow in our Japanese business and improving capabilities in private client group.

The standard commercial underwriting platform will modernize our global underwriting capabilities by simplifying and streamlining processes and tools to create a contemporary data architecture. This platform will enable improved underwriting analysis and allow us to drive better risk management pricing and portfolio decisions while improving user experience. With respect to Japan we will transform this business into a next-generation digital insurance company with the ability to offer anywhere anytime any device experience that our customers and agents expect.

To deliver on this digital-first approach we will modernize our underlying technology infrastructure. In our private client group business decision-making will improve primarily through modernizing our legacy technology and moving to digitized workloads.

As a result of this work PCG will be well positioned to offer brokers agents and clients an improved user experience. The other operational programs will transform shared services IT finance procurement and real estate across AIG. With respect to shared services we will expand our existing capabilities on a global basis to create AIG global operations a multifunctional fully integrated operating model digitally enabled end-to-end process and increased scope and scale. Our goal for AIG global operations a strong culture of operational excellence and continuous improvement that also unifies the company and delivers best-in-class capabilities.

In IT where we have two work streams we will transform the operating model to function itself and build a modern scalable and secure technology foundation to improve operational stability and enable faster business technology deployment. The key components of this program focused on materially eliminating legacy technology debt simplifying our business application portfolio and strategically moving to cloud services.

In finance where we also have two work streams we will transform the operating model of the function itself and modernize our infrastructure through technology solutions and simplified financing processes while materially improving our analytics capabilities. In procurement we are creating a highly efficient global procurement and sourcing organization to leverage our purchasing power maximize value minimize risk and support continuous and sustained profitable growth for AIG.

Lastly we're optimizing and consolidating AIG's real estate portfolio to ensure it is cost effective resilient and reflective of our global footprint. Each of these programs is complex and will require disciplined execution. In the end this work will materially improve how we do business and strategically position AIG to become a top-performing company. We will be fully transparent about the execution of AIG 200 and will provide quarterly updates on our progress.

Now I'll turn the call over to Kevin.

K
Kevin Hogan
CEO, Life and Retirement

Thank you Peter and good morning everyone. Today I will discuss our full year results and outlook for 2020 and then briefly comment on our results for the fourth quarter. Life and Retirement recorded adjusted pretax income of $3.46 billion for the full year and delivered adjusted return on attributed common equity at 13.7%.

Adjusted pretax income increased by $268 million from the prior year. Solid underlying results were further supported by capital markets conditions and their effect on both assets and liabilities. Impacts from accretive equity market returns increased by $244 million including higher fee income lower deferred acquisition cost amortization and higher returns on alternative investments. Short-term positive impacts from lower interest rates and credit spreads increased by $154 million including higher returns on fair value option securities and gains on calls.

Our earnings also benefited from higher assets due to new business growth. These positive impacts were partially offset by a further impact from spread compression of approximately $112 million or seven basis points annually and investments to enhance our operating platforms. As to our top line 2019 was a good example of our strategy to accelerate or moderate new business depending on relative returns.

With very favorable pricing conditions during the first quarter we deployed significant capital in individual retirement and produced robust new business volume at attractive margins. As rates and spreads declined over the remaining three quarters we adjusted our pricing and reduced individual annuity sales levels as our view of margins became less attractive. At the same time we achieved record year for new group acquisitions and group retirement and continued to grow international sales for our life insurance business and focused on consistent profitable growth in institutional markets.

Looking ahead to full year 2020 we expect adjusted pretax income to be more in line with our 2018 results. These expectations assume equity market returns of 6. 5% and 10-year treasury rates around 1.7%. To give you an idea of market sensitivity of our adjusted earnings including impact of both assets and liabilities a 1% decrease in equity market returns would decreased adjusted pretax income by approximately $30 million to $40 million annually and there would be a corresponding increase in earnings from a 1% increase in equity market returns.

A 10 basis points decrease in 10-year treasury rates would decrease earnings by approximately $5 million to $15 million annually and there would be a corresponding increase in earnings from a 10 basis points increase in treasury rates. It is important to note that these market sensitivity ranges are not exact or linear since our earnings were also impacted by the timing and degree of interest rate movements as well as credit spreads and other factors.

Based on our interest rate level assumptions our expectation for full year 2020 is for base investment spreads across the whole portfolio to decline by approximately eight to 16 basis points annually with the middle of the range resulting in a headwind of approximately $200 million. Based on our expectations for rates and spreads we expect negative net flows for group retirement and individual retirement for the year with decreased levels of individual annuity sales particularly in fixed annuities.

Finally from a statutory perspective we expect to continue to generate solid earnings and maintain strong capitalization and broad operating entities. Now I will briefly discuss our results for the fourth quarter. Life and Retirement reported adjusted pretax income of $839 million for the quarter. Adjusted pretax income increased by $216 million from the prior year quarter. Impacts from accretive equity market returns increased by $176 million and short-term positive impacts from lower interest rates and credit spreads increased by $46 million.

These positive impacts were partially offset by spread compression and previously mentioned investments to enhance our operating platforms. Our Individual Retirement premiums and deposits decreased primarily due to lower fixed annuity sales reflecting low rates and reducing credit spreads. Lower sales resulted in decreased net flows for total individual annuities while total assets under administration grew driven by strong equity market performance and higher annuity net flows in the first half of the year.

For Group Retirement premiums and deposits increased by 10% from the prior year quarter driven by strong new group acquisition results. Net flows were below the prior year quarter due to higher group's Despite facing negative net flows for a period of time we've continued to produce solid earnings for this business as assets under administration have continued to grow.

For our Life Insurance business total premiums and deposits increased due to higher international sales. Our U.S. life sales declined as we continued to deemphasize guaranteed universal life sales in the current interest rate environment and indexed universal life sales remained under pressure. Lastly our overall mortality returned to trend and was once again favorable making this 10 out of the last 12 quarters where mortality was either at or favorable to pricing assumptions.

For institutional markets we have continued to grow our asset base and earnings and the business continues to be well positioned to capitalize on available growth while remaining focused on achieving targeted returns. Deposits decreased due to robust pension risk transfer activity in the fourth quarter of last year. Across our businesses we are continuing to invest as needed to prepare for the evolving regulatory and accounting landscape and to leverage these ongoing investments to further improve our efficiency and competitive position.

We are pleased with the comprehensive retirement reform provided by the passage of the Secure Act. In addition to the expected outcome of increasing the availability of income solutions for participants in defined contribution plans we believe that it will ultimately enhance the overall education and awareness of the need for protected lifetime income as part of a comprehensive diversified retirement plan. For our Group Retirement business we are evaluating several unique lifetime income options.

Other benefits of the Secure Act include raising the age for required minimum distributions 72 and eliminating the age limit for contributions to IRAs of which present opportunities for both our Group Retirement and Individual Retirement businesses. To close we remain committed to our ongoing strategy to leverage our broad product expertise and distribution footprint to deploy capital to the most attractive opportunities which we believe positions us well to help meet growing needs for protection retirement savings and lifetime income solutions.

Now I will turn it over to Mark.

M
Mark Lyons
CFO

Thank you, Kevin and good morning all. AIG's adjusted after-tax earnings per share was $1.03 in the fourth quarter compared to a negative $0. 63 per share in the prior quarter. AIG had adjusted pretax income of $1. two billion and adjusted after-tax income of $919 million for the fourth quarter. And for the full year adjusted after-tax earnings were approximately $4.1 billion or $4.59 per diluted share representing a $3.42 per share improvement over 2018.

Adjusted book value per share which excludes AOCI and DTA was $58.89 an increase of 2.2% from third quarter and 7.2% relative to year-end 2018. Return on adjusted common equity or ROCE was an annualized 7.3% for the quarter and 8.3% for the full year driven by General Insurance at 9% for the full year and Life and Retirement at 13.7% for the full year.

An important driver of earnings and ROCE improvements in the fourth quarter was our net investment income or NII which was $3. five billion on an adjusted pretax income basis almost the same as the third quarter of 2019 reflecting higher alternative investment income and prepayments and bond calls.

NII on an adjusted pretax income basis was up $649 million for the fourth quarter 2018 which was negatively impacted by higher rates lower equity markets and negative returns on alternatives last year. On a full year basis 2019 NII was nearly $14.4 billion on an adjusted pretax income basis well above our original expectations and up $1.7 billion from 2018 due to strong alternative returns impacted of lower rates and credit spreads on fair value option bonds and equity markets offset in part by the impact lower reinvestment rates.

Legacy contributed $2.5 billion of NII in 2019. I want to call your attention to additional investment income information on Page 46 of the financial comparables which provides information on the drivers of NII for both GI and Life and Retirement. This should help you refine your models including the impact of continued low rates on margins in L&R and elsewhere. I'll discuss our 2020 outlook later in my remarks.

Turning to General Insurance, the segment produced an underwriting profit with the calendar quarter combined ratio of 99.8% and current accident quarter excluding CAT combined ratio of 95.8%. The calendar quarter underwriting income was $12 million an increase of nearly $1.1 billion from the fourth quarter of 2018 with North America contributing $852 million of improvement and international operations contributing $231 million of improved. Also both commercial and personal lines including their exciting quarter underwriting margins in the fourth quarter versus the prior year quarter.

Moreover each reportable segment also saw improvements for the full accident year 2019 over 2018 both in North America and international commercial lines and personal lines. The full 2019 accident year combined ratio improved 370 basis points relative to 2018 and as Peter mentioned with a 240 basis point improvement in the loss ratio a 140 basis point reduction in the GEO ratio partially offset by a marginal 10 basis point increase in acquisition ratio.

Additionally as Peter referenced crop results for the year negatively impacted the full global 2019 accident year by a half loss ratio for it at a global level. It's also important to note that this improvement in the loss ratio represents the benefits from all the underwritten actions taken in 2018 and 2019 and 2020 and beyond should begin to see additional improvements finer points adjustments filter through our financial results.

The net CAT ratio for the fourth quarter was 6.5% versus 11.3% of fourth quarter 2018 despite a high level of gross CATs in both quarters as the combination of lost line reunderwriting together with the improved reinsurance program continues to reduce the general insurance net CAT ratio. Both quarters have losses from California wildfires in Japanese typhoons but our aggregate reinsurance program reduced our net exposure consistent with our commentary on the third quarter call.

Turning to prior year development or PYD as in prior quarters we'd like to unpack that for you. The reported $153 million of favorable development includes $58 million of favorable amortization from the ADC deferred gains or adverse development coverage preferred gains resulting in $95 million of favorable development excluding that influence which is on a post-ADC recoverable basis.

On a pre-ADC basis we had $118 million of favorable development with 2017 CAT rate leases and wildfire subrogation producing approximately $290 million of favorable development. Global Specialty providing $70 million of favorable development. $60 million of favorable development in international personal lines. $5 million of favorable development in U.S. primary casualty lines which include general liability and workers compensation and approximately $13 million from various other units.

On the other side we had unfavorable pre-ADC development of approximately $320 million stemming from our U.S. financial lines book. This unfavorable development emanates primarily from our private not-for-profit D&O book which represents about $130 million unfavorable and the mergers and acquisitions book which represented roughly $90 million of unfavorable. Other areas largely represented fine-tuning.

As Fidelity had $39 million unfavorable public primary and excess D&O to roughly $35 million unfavorable $16 million in cyber and $7 million unfavorable and this represented roughly a $210 million unfavorable on a post ADC basis which indicates that the strengthening was that the strengthening was mostly centered in accident years 2016 through 2018.

On a full year pre-ADC basis the company enjoyed $341 million of favorable development led by workers' compensation personal lines global specialty and commercial short-tail line with unfavorable development on the annual basis emanating from financial lines as just discussed and some in excess casualty. On an accident year and post-ADC basis and as shown in the financial supplement accident year 2018 increased by one loss ratio point over the year. The 2017 accident year decreased by 0.6 loss ratio points and accident year 2016 remained flat.

We reviewed the roll forward potential and the impact of accident year 2019 but it would not be material in some segments somewhat improved and others somewhat worse. Peter discussed the rate increases being achieved throughout General Insurance. And although they bode well towards 2020 the uptick in U.S. social inflation together with an increasing proportion of litigated claims and increased securities class action filings may cause slower recognition of any arithmetically implied margin expansion.

The book has undergone massively underwriting. So our historical experience is only moderately useful projecting forward. Given the changes in the external economic and legal climate coupled with AIG's material underwriting changes it's prudent and best practices that let the loss experience emerge for any accident year 2020 adjustments are contemplated.

Turning to the Life and Retirement segment, adjusted pretax income is nearly $3.5 billion. As Kevin noted an increase of $268 million in 2018. For the quarter adjusted pretax income was $839 million up $260 million over fourth quarter 2018 helped along in part by higher equity level. Premiums and deposits decreased 3.6% on a full year basis as we continued to be prudent on product pricing in this environment.

Regarding spread compression individual retirement variable and indexed annuities combined base net investment spreads fell off 28 basis points for 2019 versus last year whereas individual retirement fixed annuities base investment spreads fell off just nine basis points for 2019 versus 2018. On the group retirement side base net investment spreads actually increased four basis points versus last year.

Regarding net flows on a full year basis individual retirement across all products combined had negative net flows although these were cut in half relative to last year. Fixed annuities materially reduced their net outflow. Variable annuities were similar to last year. Whereas indexed annuities continue to exhibit material strength with positive net flows of $4.7 billion for the year. And retail mutual funds had a similar level of net negative outlook.

As respect, surrender rates for the year fixed annuities were 90 basis points lower than 2018 whereas the composite of variable and fixed annuity rates were effectively flat. On the Group Retirement side net flows were negative but marginally better than 2018 and the surrender rate decreased 60 basis points on a full year basis. Additionally as a measure of future earnings power assets under administration grew 14.5% during 2019 with similar growth experienced by both individual and group retirement.

The Life segment grew life insurance in force by nearly 10% during the year aided by the growth in international life. Institutional markets had $45 million more in adjusted pretax income with premiums and deposits double in 2019 and the pension were transfer space with guaranteed investment contracts down in volume.

As Kevin discussed the combination of reinvestment yields including low rates and tight spreads and minimum crediting rate pressure on 2019 earnings which were offset in part by very strong alternative returns including a large gain on a private equity investment as previously discussed.

Turning to Legacy, adjusted pretax income was $177 million compared with the fourth quarter 2018 loss which has reflected a $105 million charge from loss recognition on accident and health cancer and disability blocks. Legacy NII on a full year basis with nearly $2.5 billion slightly higher than last year and the annualized recurring on distributed common equity was 5.4% for the year driven by $501 million of adjusted pretax income.

As a reminder, legacy is largely driven by And in November we announced the agreement to sell with 76.6% interest in Fortitude which we expect to close mid-year subject to regulatory approval. With respect to tax the final effective tax rate was 22.1% for 2019 applicable to adjusted pretax income and 19.3% for the quarter inclusive of discrete items, which also includes a nine-month $14 million catch-up adjustment to reflect the lower full year tax rate.

As you know effective tax rates are updated each quarter using actually results remaining quarters are forecasted and integrated. And as always the tax rate is heavily influenced each quarter by the geographic distribution of income by tax jurisdiction. We did not repurchase any shares in the fourth quarter so our Board authorization remains at $2 billion.

Moving to leverage, as compared to year-end 2018 our total debt and deferred to total capital ratio improved 310 basis points to 26.2% at the year-end 2019. Adjusted book value per share increased 7.2% from year-end 2018 and GAAP book value per share increased 15.2% since the year-end 2018 benefiting from approximately $6.4 billion of AOCI gains during the year.

Now I'd like to pivot providing some information on our outlook for 2020 all on an adjusted pretax income basis. First however recall that 2019 has very strong profit that aren't expected to recur in 2020. Net investment income or NII is a key example. The excess returns of our alternative portfolio together with credit compression not expected to repeat in 2020 together NII forecast for 2020.

NII is expected to be nearly $13.6 billion on a full year basis which represents an approximate 4.3% yield on investable assets with an associated range of plus or minus 25 basis points. The 2020 NII by segment from a point estimate perspective is expected to be $3.2 billion for General Insurance $8.2 billion for Life and Retirement and $2.2 billion for Legacy on the basis that order stays with AIG all year both the 100% level.

General Insurance is expected to achieve $45 billion for 2020 net written premiums virtually flat with 2019. And therefore a similar 2020 net earned premium outlook. However given what Peter discussed about the evolving structure of Syndicate 2019 our forecast for net written premium may decrease as this structure is finalized. We will provide an update on Syndicate 2019 on our first quarter call.

Moving on to underwriting profitability, the accident year combined ratio for 2020 is expected to be in the range of 93.8% to 94.8% ex CAT. Life and Retirement is expected to have adjusted pretax income between $3.1 billion and $3.3 billion for 2020 which is a level comparable to 2018. Legacy on a full year basis is expected to provide of roughly $100 million to $120 million.

Other operations -- well beginning with the first quarter 2020 we're going to provide more clarity and insight into other operations. However in total we expect that the adjusted pretax income for 2020 to be between $60 million to $75 million lower than 2019 meaning a bigger negative. This represents an amalgam of consolidation and elimination entry interest expense on direct AIG debt as well as interest on debt within consolidated investment entities blackboard and both GOE and other income that in some cases grossed up for internal service charge backs.

We've now given you the aggregate expected financial impact but this highlights the need to provide increased visibility into the components that we will do so. As Peter noted with respect to AIG 200 and we expect to invest $1.3 billion over the next three years and to realize a $1 billion of run rate GOE savings as we exit 2022. The anticipated impact to adjusted pretax income in 2020 is a $150 million APTI gain with roughly 75% of this to be reflected in general insurance with the balance evenly split between Life and Retirement and other operations.

Run rate GOE savings are expected to be on a cumulative basis $300 million $600 million and $1 billion in 2022 through 2020 through 2022. We currently estimate roughly $400 million of the $1.3 billion cost to achieve being capitalized as the assets are put into service. We anticipate establishing a restructuring charge in the first quarter and we'll provide more details at that time.

Regarding capital management and associated liquidity our options are primarily directed towards debt reduction and expected IRS payment of approximately $1.7 billion in the first half of 2020. AIG 200's $1.3 billion of investment beginning in 2020 and other possibilities to invest back into our core businesses. As for share repurchases we continually evaluate that option but we'll wait until the Fortitude sale of close review more fully. Lastly we expect to make additional progress reducing our year-end debt and preferred to total capital ratio lower than the current 26.2%.

And with that I'll turn it back over to Brian.

B
Brian Duperreault
President and CEO

Thanks Mark. We had a lot of content. So we'll go to questions, but we'll stay on past 9:00 to take as many questions as we can. Can we start then operator?

Operator

[Operator Instructions] We'll go first to Meyer Shields at KBW.

M
Meyer Shields
KBW

Two really quick questions. First in the accident year loss ratio excluding profit are there any other adjustments to the full year numbers to full year 2019 numbers?

B
Brian Duperreault
President and CEO

From a full year aggregate it's nothing material.

M
Meyer Shields
KBW

Okay perfect. And when we look forward I'm wondering how the planned reduction in earnings volatility aligns with what we see as much better pricing in the markets in particular as far as do we expect more exposure on a year-over-year basis capacity losses or recovery?

B
Brian Duperreault
President and CEO

So it's really a question around retro's increasing costs. I guess Peter can answer that question. I think we've gone to our market with our reinsurance program you heard Peter describe it. So for 2020 I think we've established what the cost will be for us. But Peter do you want to answer that.

P
Peter Zaffino
CEO, General Insurance and Global COO

Yes. So thanks Meyer. Yes the retro costs have increased and I think it will be a little bit different than last year because believe as we enter into the April one and June one renewal dates for Japan and respectively we're going to see meaningful rate increases on same structures. And so while the reinsurance market has seen increased retro cost.

I believe that the reinsurance cost will be able to bear that cost in terms of how we are going to reinsure different portfolios. And we are not taking a lot more volatility in the portfolio. In other words because of the retro costs we're not looking to take a lot more net but consistent with our overall strategy on volatility and risk retention.

You might talk about that. Just a second. So in terms of Validus yes that's what I referring more on April one and June one they ought to be able to position themselves in the marketplace. But we're not looking to grow and take on more CAT exposure on a net basis throughout 2020.

Operator

Move next to Jimmy Bhullar at JPMorgan.

J
Jimmy Bhullar
JPMorgan

Had one question on guidance and then also on Life and Retirement. On guidance you gave a lot of details on expectations for the year on margins and stuff. I don't know if you mentioned anything on the tax rate and also on sort of what type of capital you expect for the year if there is such a thing as a normal CAT load?

B
Brian Duperreault
President and CEO

Mark?

M
Mark Lyons
CFO

Yes thanks for the question. No we gave guidance on an adjusted pretax basis at this point. And...

J
Jimmy Bhullar
JPMorgan

My point is what do you expect the tax rate to be if you are because it was very low in the fourth quarter and relatively low in 2019 as a whole?

M
Mark Lyons
CFO

Yes. Actually the guidance around that is pretty similar to what we said last year so 22 23. And the gap question...

B
Brian Duperreault
President and CEO

CAT load?

M
Mark Lyons
CFO

Oh well CAT load. I'm really glad you asked this question because you may recall that I think in the middle of the year we said we're going to start looking at this like every other company which is looking at return periods and looking at it on OEP and an AEP basis 10-K that will be coming out we'll provide that information for you. But AALs that we're getting away from we don't manage the company that way. We manage it on the return-period basis. And I'll leave with that.

J
Jimmy Bhullar
JPMorgan

Okay. And then on the Life and Retirement business your spread declined more than I think the guidance you had given earlier this year around two to three basis points a quarter in both individual and group retirement so is it just rates that that's driving this or is it competition or flexibility to comment on what's really driving that deterioration spread?

B
Brian Duperreault
President and CEO

Yes sure Jimmy thanks. There is a little bit of noise in the spread movement third quarter to fourth quarter and year-over-year. And frankly it's relative to just some of the specifics of the market conditions through the quarters. And plus the year-over-year trend is really I think much more relevant.

And so based on the environment that we're expecting we're sort of looking on an annualized basis at an eight to 16 basis points compression which is a little bit of an increase based on what we had before. But on the entire year basis our compression in 2019 was seven basis points collectively.

So I think that we're seeing a little bit of compression. It's largely within what we expected certainly market conditions are very challenging right now. There was a little bit of noise third quarter to fourth quarter but no impact on trend as far as we're concerned. And maybe most importantly we are still seeing very attractive spreads available.

Operator

We'll go next to Tom Gallagher at Evercore.

T
Tom Gallagher
Evercore ISI

Just first question on the expense side. The restructuring charge that's coming in 1Q Mark that you referenced is that likely to be most of the or a sizable portion of the $1.3 billion investment? Are you going to take that all upfront? Or is that going to be far more modest? And how should we think about charge will charges be below the line or included in operating as you record some of these?

M
Mark Lyons
CFO

Well yes good questions. Some of that will be giving you chapter when we go on our first quarter call as we alluded to. But you're going to have a mixture so what's above and below the line. You've then we'll give you all that detail. And as far as whether it's the major part of the restructuring are of the total cost of investment it's not going to be the major but we'll give you the details on that again in 1Q.

T
Tom Gallagher
Evercore ISI

Okay. And then just a follow-up sorry just a follow-up on Kevin for investment spreads. I just want to be clear I know what the message is here. I heard the year-over-year comment on spreads. Do you expect spreads to be down versus the 4Q level because it was kind of a sharp drop in 4Q would you expect them to be more stable versus 4Q or still compressed from 4Q levels?

K
Kevin Hogan
CEO, Life and Retirement

Well I think that obviously it does depend on what the specifics of each quarter-to-quarter movements are. But we would expect spreads comparable to largely comparable to where we were at the 4Q depending upon ultimately the market conditions. There was a little bit of movement sort of the 3Q or the 4Q as a result of certain characteristics of the investments Tom.

Operator

We'll go next to Yaron Kinar at Goldman Sachs.

Y
Yaron Kinar
Goldman Sachs

My first question goes to the 10% adjusted ROCE target by the end of 2021. Does that incorporate sale of the majority stake in Fortitude Re and maybe the impact on from CECL? And if it does maybe you could help us think about the from the sale of Fortitude Re?

B
Brian Duperreault
President and CEO

So let me take it and then Mark and it in. So when I gave you that target some time ago we had not contemplated the sale. Of Fortitude. And so we believe that then now we have a fortitude sale impending expected it would close midyear. That helps that number but that number we believe was achievable in the case. But I'll let Mark talk about the rest of the stuff CECL. So yes thank you.

First off yes it contemplates both. So it contemplates the CECL which will have a shareholders heavily coming into the year for regulations. We had guided you last quarter that that was about $645 million. You'll see in our K that comes out the actual number but it's not materially different from that. So yes to that and as far as Fortitude it's all in. So the difficulty is that it's two things.

One we estimate closing. We don't know exactly when closing is. And we've been around long enough to those down. And secondly the interest rate environment will be fairly material to the ultimate impact of what it will do to book equity. So it's fairly hard to predict. But yes we're anticipating that's all in.

Y
Yaron Kinar
Goldman Sachs

And then my second question is around the GOE cost-saving targets of the are those gross or not?

B
Brian Duperreault
President and CEO

Mark?

M
Mark Lyons
CFO

What's your definition of that gross or net?

Y
Yaron Kinar
Goldman Sachs

Well I guess do you expect the I'm sorry.

B
Brian Duperreault
President and CEO

Okay. So just for clarifying. So the if I go back to the comments from 2020 to 2021 it was $300 million $600 million $1 billion pure GOE. But that if you mean tax that's goes to tax.

Y
Yaron Kinar
Goldman Sachs

It sounds like you would expect a certain portion of that to be reinvested back in the business?

B
Brian Duperreault
President and CEO

Well, so that's part of our conversation back in the first quarter when we laid things out. But Peter talked about the $1.3 billion of investment and that's going to be reflected. There's cash assets there's putting capitalized assets into service and the timing of those when they're ready and they depreciate that type. There's a lot of moving parts. So I don't mean to be vague but there's a lot of moving parts and we'll get back to you in the first quarter.

Operator

We'll go next to Elyse Greenspan at Wells Fargo.

Elyse Greenspan
Wells Fargo

My first question you guys still seeing your premiums drop in the fourth quarter and it sounds like you expect them to be flat in 2020 yet you're getting a real good amount of rate and it sounds like there wasn't that much material changes to your reinsurance purchases for 2020. So I'm just trying to understand can you give us a sense of what businesses you're still shedding? And how business mix is offsetting some of the impact of rate as we still look at kind of a flat premiums written in 2020?

B
Brian Duperreault
President and CEO

Okay. We'll start Peter

P
Peter Zaffino
CEO, General Insurance and Global COO

Yes. Thanks Elyse. I mean I think it's going to be consistent but just a little bit more tailing off in 2020 when you compare it to 2019 which is going to be gross underwriting actions that continue. I talked a little bit about long-term agreements rolling off. It's a big part of our reunderwriting in the first quarter property. We're still working through the Lexington. And even those statistics are daunting for us in terms of the improvement of the portfolio and the repositioning that still is going to be work that's going to be done.

And then also the reinsurance think about the casualty quota share which was something that we felt really mitigated volatility. We entered into that in 2019 but that continues in 2020. So some of the discrete reinsurance purchases will have an impact on net premiums written not to the same extent it did in 2019 but certainly we'll carry over into '20 okay. And then my second question Mark...

B
Brian Duperreault
President and CEO

Let me just add something here. When we started this turnaround so what do we basically we had businesses that were had limits that way. We weren't getting we had concentrations of risk where you just couldn't keep that concentration and we're taking it all net and we were getting price paid anything. So you start we've cut volatility out of this company by taking the limits down that takes premium out of the pit.

We raised retentions that takes premium out of the pipe. Yes we've that takes premium out of the pipe. Yes we've raised rates. We've also bought reinsurance premiums out of pod. So we have not been concentrating on the top line because we had to concentrate on the bottom line. That's so once you get a base that you believe is sustainable then you grow it. And so we want to grow the business but we're going to concentrate on making sure this portfolio is rock solid. That's the number one priority. Okay Elyse you got another question?

Elyse Greenspan
Wells Fargo

Yes. And then my second question Mark in your guidance commentary you pointed to an accident year combined ratio of 93.8% to 94.8% in General Insurance. I recognize some of the expense figures you gave or exit run rates of $300 million for 2020 but if I kind of do some rough math it seems like of that improvement that you'll see over the next 12 months about half should come from the underlying loss ratio and half on the expense ratio does that feel about right given the expense program and the guidance you laid out?

M
Mark Lyons
CFO

Well I'd say probably skewed more and more to the loss ratio. And as we go from '20 to '21 you see probably see that flip a degree of improvement.

Operator

We'll go next to Erik Bass of Autonomous Research.

E
Erik Bass
Autonomous Research

And I appreciate the additional guidance details. Just wanted to ask a bigger picture question if you could help us kind of bridge the gap to the 10% ROE by year-end '21 or it seems relative to 2019 life and retirement facing a little bit of pressure. So can you help us just think about the contribution from GI margin expansion in AIG 200 to get there? And are there any other major moving pieces to consider?

B
Brian Duperreault
President and CEO

Go ahead Mark.

M
Mark Lyons
CFO

Well to get I guess a couple of things you guys to think about is I think as I tried to lay out the 8.3% return in calendar 2019 had some extraordinary gains in it. So if you normalize for that and things of that nature. It's not quite the same. I also think in the prior quarter I've mentioned that get to 10% is not linear that we would expect more in the back half than the first half of that.

We have great expansion in GI on expected underwriting gain and although it a stronger marketplace environment. It's also a radically modified portfolio. So by the time 2021 we'll have a little more back of the window view of what 2020 looks like. And if we were lucky enough that the environment continues that's a great tailwind to help us out. AIG 200 is going to also help along the lines we just mentioned. So there should be incrementally better contributions from AIG 200 each year through 2021.

B
Brian Duperreault
President and CEO

Stable in this environment. Maybe the ROEs have come down a little bit as we discussed. But we'd expect L&R to be stable and it wheels around the GI improvements it's loss ratio now. AIG 200 kicks in it will be expense ratios coming later.

E
Erik Bass
Autonomous Research

Got it. And then just one follow-up on Life and Retirement guidance. I think you talked about $200 million or so drag from spread compression but based on the sensitivity Kevin that you gave on the equity markets I would think you would see some of that or much of it offset given the gains we saw last year. So are there other pieces to factor in that would kind of get you to the lower earnings next year?

P
Peter Zaffino
CEO, General Insurance and Global COO

Well Erik as I pointed out I mean our assumptions are for from the starting point of the year 6.5% on the equity markets. And that the 10-year will be around 1.7 and the sensitivities that we gave were relative to those assumptions.

Operator

We'll move next to Brian Meredith at UBS.

B
Brian Meredith
UBS

Yes just two for me here quickly. On the GOE is some of that on the AIG 200 is some of that going to come from loss adjustment expenses? And then maybe you can frame it a little bit how much kind of corporate versus general insurance?

B
Brian Duperreault
President and CEO

Peter do you want to take that?

P
Peter Zaffino
CEO, General Insurance and Global COO

Yes. So now we do not contemplate an AIG 200 the loss adjustment expense Brian. And then in terms of the way we framed out the program. I think if I understand your question correctly Mark put it into his prepared remarks which is basically three quarters of it will come through General Insurance over the of it will come through General Insurance over the program and then the other quarter will come into Life Retirement and Corporate. And again in terms of the sequencing of that I think it will be fairly consistent throughout the three years.

M
Mark Lyons
CFO

And then my second one just a little clarification and sorry to kind of go on this one, but if I look at your ROE in 2022 when we come out here. We know that legacy is going to cause call it over $3 billion hit to your equity. When we take a look at that return on equity will if I add back that $3.5 billion of equity while we still have a double-digit return on equity in 2022?

B
Brian Duperreault
President and CEO

I'll take that one. I have two things that are kind of countervailing actually three things come to mind. First off when we originally said the 10% we had a completely different investment environment investment outlook. So from that point of view having the Fortitude sale the impact on that is very helpful to offset some of the investment income outlook differences.

And the other thing is the $3 billion number that's approximately that you talked about that's the impact on the impact from consolidation as opposed to the impact from sales an impact from sale is subfunction of whatever the market conditions are going to be on the day of closing. So it's pretty hard to come stay too hard to predict. I know it's complicated. Hopefully that helps.

Operator

We'll take question from Suneet Kamath from Citi.

S
Suneet Kamath
Citi

Just a follow-up on Brian's question on the equity. As we think about kind of the half to the 10%. Is there a capital return or share buyback expectation that's built into that guidance? I know you talked about delevering but just want to get a sense of what we should think about in terms of getting that?

B
Brian Duperreault
President and CEO

Well we're both looking at each other. Mark and I and I'd say look we'd expect that as we manage our capital we told you what our priorities are for this year. We're going to look at once we do close the fortitude we will relook at share buybacks which is probably about the second half of the year. It's still a management tool. We have an authorization so it's certainly possible.

S
Suneet Kamath
Citi

And then my follow-up is just on the first quarter call you mentioned a couple of times we're going to get some more detail. Can you just maybe give us a sense of what you're planning on disclosing in terms of AIG 200 in the first quarter call just the pieces?

B
Brian Duperreault
President and CEO

Okay. Mark you want to go back over that back and forth?

M
Mark Lyons
CFO

Yes I think what we're going to try to do in the first quarter is just give you a little bit more clarity on the sequencing. And so while we have 10 initiatives and they'll largely be launched in the first quarter there will be sequencing in terms of where we start. And giving you a little bit more insight as to how that program progresses. And then I think that will tie to where Mark said before which is what type of expense needs to be deployed with that sequencing to match expenditures and getting after this launch.

And so I think we'll be able to give you a little more clarity as to what you should expect on each of the programs and what it looks like for the rest of 2020. And I'll just -- Peter's comments. Do probably what you're inferring is someone else had add a lot more clarity on maybe perhaps the timing of capital being put in service you canalizing being put in service but clearly above and below the line aspect. So that will all be laid out.

B
Brian Duperreault
President and CEO

Okay. Thank you very much. Let me appreciate your staying a little longer and all the intention. I just want to make one last comment and that is that as I said at the beginning of the call I'm really pleased that we delivered a on our 2019 commitments and we ended the year strong with great for the support we received from the industry partners and their clients.

And we're really optimistic about what the future holds for AIG but last and certainly not least I want to thank our colleagues across the globe the resiliency they've shown over the last couple of years is tremendous and I'm proud to lead a group of such talent professionals who continue to go above and beyond to make AIG a better stronger company. So thank you all and have a good day.

Operator

And that does conclude today's And that does conclude today's conference. Again thank you for your participation.