ABM Industries Inc

NYSE:ABM

Earnings Call Transcript 2019-Q3

[Operator]

Greetings, and welcome to the ABM Industries Third Quarter 2019 Earnings Call. At this time, all participants are in a listen-only mode. [Operator Instructions] As a reminder, this conference is being recorded.

I will now like to turn the conference over to your host Susie Kim, Vice President of Investor Relations and Treasurer for ABM Industries. Thank you. You may begin.

[Susie Kim, VP, Investor Relations and Treasurer]

Thank you all for joining us this morning. With us today are Scott Salmirs, our President and Chief Executive Officer; and Anthony Scaglione, Executive Vice President and Chief Financial Officer.

We issued our press release yesterday afternoon, announcing our third quarter fiscal 2019 financial results. A copy of this release and an accompanying slide presentation can be found on our corporate website.

Before we begin, I would like to remind you that our call and presentation today contain predictions, estimates and other forward-looking statements. Our use of the words estimate, expect, and similar expressions are intended to identify these statements. These statements represent our current judgment of what the future holds.

While we believe them to be reasonable, these statements are subject to risks and uncertainties that could cause our actual results to differ materially. These factors are described in the slide that accompanies our presentation, as well as in our filings with the SEC.

During the course of this call, certain non-GAAP financial information will be presented. A reconciliation of those numbers to GAAP financial measures is available at the end of the presentation, and on the company's website under the Investor tab.

I would also like to remind everyone that this quarter’s results reflect our updated five segment structure with healthcare remapped and integrated into our business and industry, technical solution, and education segment. For comparative purposes, we have provided historical comparison in the Appendix section of today’s presentation.

I would now like to turn the call over to Scott.

[Scott Salmirs, President and Chief Executive Officer]

Thank you, Susie, and good morning everyone. As I’m sure you read, we announced another solid quarter of performance in the yesterday’s earnings release. We expanded our business both organically and profitably against last year, and our organization is delivering on the commitments we made to manage our business discerningly as we pursue topline new sales growth and remain disciplined on margins, themes you have consistently heard.

Specifically, we recorded a record revenue quarter reflecting organic growth of 2.3% with an adjusted EBITDA margin at 5.6%. Our earnings per share also grew to a GAAP EPS of $0.55 and $0.60 on an adjusted basis. ASC 606 and 853 had a minimal impact on these results, which Anthony will discuss in greater detail.

We are on pace to end the year in line with our expectations and we are reaffirming our EPS guidance outlook of $1.70 to $1.80 per share on a GAAP basis and $1.95 to $2.05 per share on an adjusted basis. And as a reminder, last quarter, we narrowed our range by raising the low end by $0.05 a share. I want to thank our team members for their relentless dedication through another quarter of persistent labor challenges and economic uncertainty.

Unfortunately, the operating environment continues to be extremely difficult for our industry group as we have not yet reached an inflection point in the current cycle. Unemployment remains at historic lows and labor supply remains exceedingly tight with a more competitive hiring landscape and higher turnover, cost pertaining to recruitment, training and onboarding are increasing.

The immigration narrative is likely contributing negatively to wage pressure and supply as well, and unfortunately, we are not expecting any near-term changes to ease pressures. As you know, in our business, wage inflation affects us more dramatically as the majority of our contracts are fixed price.

The pricing environment has not yet caught up to the incremental wage pressures that has been occurring since early 2018. In many cases, we are still seeing regional competitors been on work using estimated wage rates that are not reflective of the current market conditions and future expectations.

While this has caused retention pressures for us as we redid work, our margins reflect estimates that emanate from our operators responsible and sustainable pricing. In fact in some instances, we are seeing clients returning to ABM as they have experienced how non-sustainable low bid can impact service and quality.

We’re also beginning to see uncertainty with the economy impact client decision making. There are instances where award cycles are more prolonged as clients want time to assess the rising wage environment and see clarity on whether there will be a downturn in the U.S. economy. All these factors have contributed to difficult retention year for us in 2019, and based on what we’re seeing today, and as I discussed last quarter, we do not expect these dynamics to change in the near-term.

To mitigate these challenges, we’ve been managing what is in our control. We have steered our business strategically by reviewing our legacy contracts to see price escalations where and when appropriate. We adopted a disciplined approach of pricing new business as we balance pursing profitability and growth with managing risk.

We instituted acute labor management practices to increase productivity and defend against compression, and we've invested heavily in our human resources team to improve recruiting and onboarding. Across ABM size and scale, these actions can and have served us well. B&I’s performance this year is a great example.

Our diversified portfolio has also benefited us. Technical solution continues to capitalize on the demand for energy efficiency and has driven growth across all of their offering, including bundled energy solutions, EV charging installation, and data center power testing. In fact, our entire energy and power services group is experiencing phenomenal growth as demand shifts towards sustainability.

Technical Solutions has certainly become a critical part of the ABM brand offering. It is a foundational component of cross-selling and we are leveraging our talent and sales expertise to augment other areas of our business. For example, over the past three months we have appointed key sales leadership from the Technical Solutions Group to senior roles within our Education Industry Group.

During the recent buying season, our Education group's bid acceptance was low. The heavily non-union environment and the ability for regional competitors to make wage assumptions that don’t forecast what we see as a reality of rising wage rates impacted our retention in new sales. The new sales leaders in this group are building a go-to-market strategy to differentiate ABM from those competitors.

We intend to change the narrative around pricing to demonstrate to clients the value we can create for them by bundling energy programs along with our leading position in custodial, grounds keeping and maintenance. Generally speaking, cross-selling will be at the core of our approach. We are aware actively adding salespeople and account managers for retention and implementing cross-selling training.

We believe in the potential for increased outsourcing in the education sector as schools review their ageing operation, and as we’ve envisioned when first acquiring GCA, we are determined to incentivize new and existing clients to outsource by capitalizing on our unique facilities maintenance and energy bundling capabilities in the way only ABM can.

Our year-to-date enterprise progress has shown us that focusing on our team members is the key to unlocking greater potential for the firm. We have invested in people to instill a sales culture that is on pace to achieve $1 billion in new sales this year, which would be another record year.

We have introduced new tools to help our operators manage our labor more effectively and we continue to invest by adding HR team members to support the growing needs created by the current environment and the need to use speed to hire and best-in-class onboarding as a competitive weapon.

In addition to adding HR team members, we are making planned corporate investments and an HR structure that centralizes and more importantly standardizes hiring and training practices. Remember, when we started 2020 vision, we inherited our legacy distributed approach across our 300 branches with no leverage from standardization.

We are fostering a data driven model that measures key metrics such as retention and labor performance to informed decisions, and ultimately contains costs. With the investments we’ve been making in our HR technology platform, this is becoming possible. I just returned from a quarterly business review meeting with our industry group President, and they were enthusiastic about the expanded engagement and increased productivity from the HR business partners as we’ve have been rolling out our new HR model.

We are starting to see open position being filled more quickly. This will lead to reductions in overtime, which as you can imagine is pressured when jobsites have team member vacancies. And investments in HR are not fully about reducing overtime or speed to hire, we believe that supporting the team member experience can drive longer-term value through improved retention, higher quality talent acquisition, and reduced reliance on temporary workers, which are a higher cost.

And don't forget, these are all elements, which enhance the client experience. In fact, we recently conducted an enterprise-wide client survey and reducing employee turnover was one of the [central quests] [ph] we heard across all of our clients. A higher cost model has been necessary to grow and offset margin compression. With no near-term change on the labor front, a similar level of retention will be required going forward in order for us to maintain our business with the same core principles.

The investments in our HR organizations and systems will prove out to be the game changer for ABM over the next 2 to 3 years. As an organization, we are really proud of where we’ve been heading over the past four years. It’s certainly not easy modernizing ingrained processes and systems of a 110-year old company, and if that weren't enough, throw in the worst labor crisis in modern history. Fortunately, we have an amazing team and our confidence is only grown stronger for the long-term.

Now, before I turn the call over to Anthony, I’d be remiss, if I didn’t congratulate our finance and shared service teams for successfully closing our first quarter with a new ERP system in the UK. We still have a long road ahead of us, but our UK launch in May, and now our first UK close is a milestone that will benefit the entire organization for years to come, and help provide a roadmap for our U.S. ERP upgrade.

I want to thank Anthony and his teams for anchoring our business as they close our financials quarter-after-quarter on multiple systems. Anthony?

[Anthony Scaglione, EVP and Chief Financial Officer]

Thanks, Scott. Before I recap the quarter's results, I would like to provide my customary synopsis of the impact of ASC 606 and 853. Given we are three quarters into the year, I also wanted to discuss how the new accounting rules has developed throughout the year. Our quarterly results reflect lower revenues of approximately 12.5 million associated with ASC 853 related to service concession arrangement, primarily reflected in our aviation segment.

The deferral profit on unsold materials associated within our technical solutions project was approximately negative 0.7 million. Lower sales commission, which are now deferred and recognized over the expected customer relationship period was approximately 2.2 million, primarily impacting technical solution. Our initial guidance range anticipated an impact due to 606, which at that time was primarily related to unsold materials that where a carryover of amounts previously recorded in fiscal 2018.

Moving to Q3 and our earnings per share outlook for the full-year, the predominance of the 606 impact has stemmed from the sales commissions cost, I want to point this out, but as the year progressed, tremendous growth within our technical solutions segment has enlarged this impact. While for transparency, we have delineated these accounting items, I want to note that the sales commission piece is more operational in nature versus the carryforward of prior years’ unsold materials.

Now, onto the quarter. Revenues were [1.6 million], driven by our Technical Solutions and Aviation segment. On a GAAP basis our income from continuing operations was 36.5 million or $0.55 per diluted share, compared to 33.7 million or $0.51 last year. Before moving on, I am pleased to report that these results reflect a 3.7 million favorable impact from insurance. A material improvement since we launched our comprehensive safety and risk program exactly four years ago.

Year-after-year we have seen our prior year adjustments increase. Speaking to the success of the program, and its results. It certainly continues to be a significant challenge, due to the unpredictability of complicated desirable forces. However, our aggressive procedure to resolve open cases, as well as our continued focus and investment in safety personnel and programs has resulted in more stability than we have witnessed over the past few years.

I’m cautiously optimistic that our results are demonstrating a sustainable pattern of decreased volatility. I like to thank Jessica Morgan who leads our Insurance Group and the whole risk and safety team for the progress we have made thus far.

Moving to adjusted income from continuing operations. For the quarter, it was 40.2 million or $0.60 per diluted share, compared to 38 million or $0.57 last year. On both a GAAP and non-GAAP basis, our results were driven by a combination of higher margin revenue contribution from our technical solutions business segment, as well as a higher margin mix and continued disciplined, labor management within business and industry. During this quarter, we generated adjusted EBITDA of approximately 93 million at a margin rate of 5.6% versus 88.4 million and 5.4% last year.

Now, turning to our segment results. As Susie stated earlier, our healthcare segment was seamlessly integrated into our B&I, education, and technical solutions segment during the quarter. We are already starting to see some of the benefits from the new structure. For example, we have begun to pursue and have seen initial success with escalations and the optimization of route-based services leveraging the B&I network and healthcare account.

Moving to B&I. B&I reported revenue of $807.9 million, versus $822.6 million last year. The year-over-year decline in revenue is attributable to the loss of certain accounts, mainly lower margin and underperforming contracts that we did not retain given unfavorable pricing dynamics. B&I continues to extend with large national accounts that complement our growth strategy in the current labor market.

Operating profit for the quarter was $45.3 million for a margin rate of 5.6%, reflecting an approximately 70 basis point increase versus last year. As Scott discussed earlier, our discerning approach to labor management and pricing renewals drove this increase and B&I continues to perform well in this challenging environment.

Aviation revenues were 263.3 million, reflecting at $12 million negative impact related to ASC 853 as a result of the accounting for public sector parking leases. These amounts were previously reported as rent expenses, but are now classified as contra revenue. Organic growth for the quarter was 5.7%, reflecting new business including the continued expansion our catering logistics services, and a continued growth in our international operation.

Operating profit was down approximately 1 million to 8.6 million for a margin rate of 3.3%. While we see a strong pipeline in Aviation, the business continues to underperform versus expectation as higher levels of over time, and tight labor conditions, continued to negatively affected segment.

Technology & Manufacturing reported revenues of approximately $227 million versus $231 million last year with operating profit growing to $17 million for a margin rate of 7.5% versus 7.3% last year. These results reflect a loss of certain accounts, partially offset by the addition of new business, wins within high-tech and logistics clients.

Operating margin expansion versus last year was driven by lower reserves, established for client receivables and the loss of certain lower margin accounts. We continue to monitor the pace of expansion, particularly with our manufacturing client for any change in decision-making or scope.

Revenue and education was $215.4 million and operating profit was $12.6 million for a margin rate of 5.8%, which expanded 24 basis points versus last year. As Scott noted, we are excited about our new go-to-market strategy given the rationalization of our Education portfolio following some softness in the recent buying season.

Technical Solutions reported revenues of $165.7 million, up 27.6% organically versus last year. This represents an all-time quarterly high since the reorganization of this business in 2017, driven by broad based demand in the US. Energy projects continued to expand with municipalities and large school system. We recently announced contract wins with Warren County, Pennsylvania and Aiken County Public Schools in South Carolina. The two mega projects that I highlighted in Q2 have also contributed to this revenue growth.

Also, our EV charging business has also expanded aggressively this year with sales growth outperforming any other year. Clearly, we are all thoroughly excited about the growth of our Technical Solutions business and how well our solutions are resonating in the market. However, I like to reiterate my sentiment from last quarter. Growth in this is project based and has historically grown in the high-single digit to low-teen range. Current performance does not necessarily signal a new long-term outlook.

Operating profit for the segment was $17.9 million at a 10.8% margin, compared to 13.1 million and 10% margins last year. This reflects higher project revenue and lower amortization expense following the impairment of our UK business at the end of last year. Partially offsetting these results was a blend of our project and related churn rate. And again, these results reflect a $1.3 million impact related to the treatment of commission under ASC 606, given Technical Solutions exceptional growth.

Turning to cash and liquidity, cash flow from operations was $57.6 million during the quarter. We have seen a slight increase in our DSOs over the last several months that is attributable to a few items, including working capital needs for our larger Technical Solutions projects and some delays, due to unique billing reconciliations in Aviation. For the remainder of the year, we remain largely focused on reducing our DSOs.

We ended the quarter with total debt, including standby letters of credit of $1.1 billion and a bank adjusted leverage ratio of approximately 3.2 times. During the quarter, we paid our 213 consecutive quarterly cash dividends for a total distribution of $11.9 million.

Now, turning to guidance. As stated in our press release, we are reiterating our guidance outlook for the year. We continue to expect GAAP income from continuing operations to be in the range of $1.70 to $1.80, and $1.95 to $2.05 on an adjusted basis. This guide includes the impact from the new accounting pronouncements ASC 606 and 853, which we believe could be approximately $0.05 for the year.

Looking at fiscal 2020, in-line with Scott’s commentary, we remain cautious regarding retention and continue to monitor labor carefully for the remainder of the year. Based on our visibility in the near-term, we're expecting the go-forward to have a very similar operating environment for this year, and a corresponding level of pressure on retention.

Additionally, while helping us navigate the current challenging environment, we continue to make investments in HR and IT projects as part of our commitment to elevating our people, processes, and systems. On the IT and systems front, as Scott graciously acknowledged, we just closed our first quarter under our new ERP system in the UK. This was the first step to our phased implementation roadmap.

Our target base has shifted slightly given our year-end and to ensure we have accounted for all the testing, training and change management strategies necessary to launch in North America. We now intend to go live in North America in early 2020, rather than later this calendar year. Canada will be the first North American launch and the U.S. will follow shortly thereafter.

With all the changes we have implemented over the past several years, and continuing in the foreseeable future, I have seen an admirable level of adaptability from the entire organization, and I thank everyone for enabling us to make the necessary progress to strengthen ABM for our future.

Operator, we are now ready for questions.

[Operator]

Thank you. [Operator Instructions] Thank you. Our first question comes from the line of Andy Wittmann with Robert W. Baird. Please proceed with your question.

[Andy Wittmann, Robert W. Baird]

Great, and good morning. I have a few questions here to start out with, but I guess the first one is for Scott. I wanted to kind of get a sense from you as to the outlook here. Obviously, I think the exits that you've made in parts of your business, including B&I and other segments as well, are clearly contributing to the margin performance that you're seeing in those segments. Given that it sounds like the labor market continues to be challenging for you guys, it sounds like basically some potential for more exits to continue.

So, with that in mind, Scott, I wanted to get your sense as to what the revenue trends could look like in your key segments over the next several quarters? Obviously, you walked away from some business that's going to weigh on the revenue trends into next year, but how should we be thinking about that in general, given the challenges that you're facing there and the discipline that you've gone to here in the last couple of years?

[Scott Salmirs, President and Chief Executive Officer]

We don't give revenue guidance, but I will tell you, well, we think next year will look pretty similar to this year. We don't expect any dramatic change. I think the discipline that you pointed out is not going to change, but we will be adding salespeople. We're going to continue to grow the business. We're on record pace this year, and hope to beat next – last year's performance. So, still healthy on the new business front, but I think next year will look a lot like this year.

[Andy Wittmann, Robert W. Baird]

Okay. That's helpful. I think it's probably a similar question, but in a little bit different vein on the Technical Solutions portion here. I mean, obviously, this is the segment that carried the quarter. This is probably the area that most people will be surprised with even if you guys aren't internally, but we heard Anthony's commentary, I guess, about this is not the way we should be thinking about the long-term, but can you just talk about the backlog of work that you have there, if that gives you confidence for at least high single-digit growth here as we move into 2020? And then just, this is a project business, that means, it could be more economically sensitive. And I wanted to understand, if you guys are seeing any cracks in the foundation given everyone's concern about the economy and how that could be affecting that project-based business?

[Anthony Scaglione, EVP and Chief Financial Officer]

Andy, I'll take the first part of that question. So, our revenue continues to really benefit from a robust backlog, the churn, which is the project conversion rate in our pipeline, which is translating into the growth that you're seeing and we continue to see a great amount of growth in that – in the short-term. As I mentioned previously, when we see backlog and churn of roughly 150 million at 20%, those are healthy indicators of the business and our backlog is well in excess of those amounts.

So, for the short and medium-term, we don't see any real change in terms of the trajectory for the business. But as Scott mentioned in his prepared remarks, it is a business that is project-based, and therefore, we have to continue to invest into the salespeople. But it's resonating quite dramatically with our customer base. And we don't see anything that should impact that in the short-term.

[Scott Salmirs, President and Chief Executive Officer]

I mean, look, and for us, Andy, this is – I’ll tell you, like, if we talk about potential slowdown, if you think about how we performed in the last recession, which was the great recession, which was pretty dramatic, we did well as a firm. We didn't have Technical Solutions then. We didn't have that lever. And if you think about it from a firm standpoint, we were organized by service line back then. So, when we were helping to solve problems with clients back then, it was kind of a one solution thing, right? If it was a janitorial assignment, we talk about how that helped them through the recession from janitorial. And you know how well we performed relative to others as a firm last time.

Well, now, we can talk to them because of the way we structure our Industry groups, hopefully, we can provide solutions with other service lines, but on top of that, we have the Technical Solutions lever that, as you know with these project-based capital, they're not operating in terms of an impact to a client in a recession. So, it's capital and it reduces operating costs. So, we think the Technical Solutions team should be really well positioned if the economy turns down.

[Andy Wittmann, Robert W. Baird]

That's helpful. I have one other question for now, and I might jump in the question queue later, but it has to do with cash flow, and you guys mentioned that DSOs were up a little bit. You had a big target for free cash flow this year that you previously articulated. It seems like the fourth quarter would have to be unusually strong to get to that $200 million level free cash flow. Anthony, how should we be thinking about the free cash flow here for the year?

[Anthony Scaglione, EVP and Chief Financial Officer]

Great. So, our free cash flow for the year-to-date, as I mentioned, is somewhat disappointed due to a few reasons, DSO slippage, primarily in our Aviation, but a little slippage across all of our industry group and nothing systemic, but slippage, and due to a larger project-based work with some working capital tie up. That's the type of tie up that I like, right, at the end of the day because it's indicative of us growing that pipeline and growing that business. But given all those factors and given where we stand at the end of Q3, and along with our outlook for the remainder of the year, we expect our free cash flow will be closer to the $175 million mark versus the $200 million plus mark that we achieved in 2019. So, a little bit down, but we're constantly focusing on it, on this. And we are also [indiscernible] looking to improve the DSO in Q4 and beyond.

[Andy Wittmann, Robert W. Baird]

Cool. Thank you very much.

[Operator]

Thank you. Our next question comes from line of Sean Eastman with KeyBanc Capital Markets. Please proceed with your question.

[Sean Eastman, KeyBanc Capital Markets]

Hi, team. Thanks for taking my questions. I guess first one from me is just reading between the lines on the prepared remarks. It seems like assuming the status quo in the current operating environment that it's going to be pretty tricky to expand margins in fiscal 2020. Am I thinking about that correctly? And secondly, it would be helpful at this point to just round up some of the headwinds and tailwinds as we think about next year just in terms of maybe some non-recurring items, the discrete tax items, where the level of IT spend is going, things like that, just so we can think about some of the puts and takes really out here.

[Anthony Scaglione, EVP and Chief Financial Officer]

Sure. Good question. So, I think when we look at margins, we look at it in the operating segments and then you could look at the bottom-line EBITDA. So, for us, it's so core in this market to protect the operating margins in the segments. And, we've done a really good job of that. I think surprising a lot of folks, to be quite honest, right, on how well we've done and we expect to be as disciplined next year to protect those margins. As it flows through to bottom line margins, yes, that can be pressured because we are making investments in our IT systems and HR. And, Sean a lot of this was planned starting back in 2016, when we said, how do we accelerate this company?

We said right out of the gate that our systems were not where they need to be, our process wasn't where we need to be. So, these were all planned investments that have come into fruition. And it has been a little bit more acute on the HR side, because we had to react to this environment, right. We hire 70,000 people a year, right. So, we have to make those investments. So, you will see incremental year-over-year in that corporate side related to HR and systems that will pressure the flow through on the bottom-line margins, but we would encourage everyone to look to the operating segments.

[Sean Eastman, KeyBanc Capital Markets]

Okay. So, I mean all in, does that mean margins might actually tick down next year? Just trying to get to – just make sure we're thinking about things correctly.

[Anthony Scaglione, EVP and Chief Financial Officer]

Yes. I mean, look, we're still racking up the budget. We are just entering into the fourth quarter, but there is a chance that it will head down next year, all things being equal.

[Sean Eastman, KeyBanc Capital Markets]

Okay. Got it. That's helpful.

[Anthony Scaglione, EVP and Chief Financial Officer]

And again, I would say, look at our operating segments versus bottom line EBITDA. The operating segment is the health of what we're doing.

[Sean Eastman, KeyBanc Capital Markets]

I get it. And I guess another question is just, this year you put the HR system in place. You've got the card-based time and attendance system in place. The ERP backup consolidation is underway. I'm wondering, where the incremental IT investments are going next year exactly?

[Scott Salmirs, President and Chief Executive Officer]

Yes. Sean, it's not incremental. So, some of the systems that we're investing in today go live in the next fiscal year. So, take our U.S. ERP that [card access] [ph] become part of the operating environment next year. So, it's all in line with my previous remark in Q2 in terms of the year-over-year impact related to IT and it's really just a deferral of expense that we expected this year being deferred into the next fiscal year. So, from a cash flow perspective, the investments that we're making should temper off because some of that – as we get the systems up and running and then, we move to a more operating environment in terms of the expense.

[Anthony Scaglione, EVP and Chief Financial Officer]

Yes. And the incremental side, if there's going to be incremental side, that will be really around HR, because we think we're going to continue to invest in. It's so critical for us, right, hiring, speed-to-hire in this market. We've said this for a while now, someone comes in and fills out an application, you want to close him in that day or the next day. You wait a week, they're going to have a job somewhere else, right. So, we're bringing on recruiters, we're enhancing our systems and we're standardizing practices.

Sean, if you were to go back to 2016, everything in this firm was distributed into the field. We have 300 branches. They all have their own hiring practices, their own ways of doing things. We're centralizing now into more of a corporate orientation where hiring practices, onboarding, training, all are going to be standardized with best practices, which was really the theme of 2020 Vision. So, there will be some incremental cost, but you'd expect that because we don't believe the labor crisis is going abate in 2020. I don't think anyone does.

[Sean Eastman, KeyBanc Capital Markets]

Yes. It makes a lot of sense. And last one from me just on free cash flow outlook, revised down a little bit for fiscal 2019, but I'm wondering how to think about next year? Will some of the Aviation receivables unwind, should we see receive decent free cash flow growth next year in your view? Maybe it’s a good one for Anthony?

[Anthony Scaglione, EVP and Chief Financial Officer]

Yes, I think it's a little too early. And at year-end, we will provide the outlook. In terms of the Aviation, it's a challenging, consolidated customer base that I don't think it’s – I don't think we're any different than any supplier that deals with the aviation, big clients and big customer base in terms of their ability to drag out their table. So, we're working actively to ensure that where we work with them and ensure that the DSOs are a focus area and they have been a focus area. But we also have some incremental costs, as Scott mentioned, but offset by investments that we're making today in our systems, that should abate next year. So overall, we see continued good cash flow generation for the future.

[Sean Eastman, KeyBanc Capital Markets]

Okay. And I will just sneak one more in. Apologies to the other people on the call, but maybe you could just update us on the anticipated deleveraging trajectory and whether you guys think you might be back in the market for an acquisition at some point in FY 2020?

[Scott Salmirs, President and Chief Executive Officer]

Yes. I mean, that's always been the plan. We did the GCA acquisition in September 2017. We said, we're going to take a pause on acquisitions for the next 18 months, 24 months because, first of all, we had to integrate GCA. We were over four times levered. And we said, we want to get under 3 times lever before we go back on the market. So, that's where we'll be in 2020. And we expect if there is an opportunity that makes sense for our strategy, that we'll be acquisitive in 2020 for the right opportunity.

[Sean Eastman, KeyBanc Capital Markets]

Thanks so much, gentlemen. I appreciate it.

[Operator]

Thank you. Our next question comes from line of Tim Mulrooney with William Blair. Please proceed with your question.

[Tim Mulrooney, William Blair]

Good morning.

[Scott Salmirs, President and Chief Executive Officer]

Good Morning, Tim.

[Tim Mulrooney, William Blair]

Can you guys dive a little deeper into the conversation that you're having with clients these days? I mean, it sounds like maybe they're incrementally more cautious than maybe they were six months ago. Is that a fair characterization, and is there any more color you can share with investors this morning?

[Scott Salmirs, President and Chief Executive Officer]

Sure. That's good. Yes. I think everyone's more cautious, right because, I mean, I don't have to tell you, right. We could take one of these today, is there tariffs or there are no tariffs, right, what's going on with trade wars, with the potential recession. So, everyone is in this mode of what's next, but we still have really good traction, good conversations with clients. And I think they appreciate what we're doing and the data that we bring. We are different than many competitors because we do think we have better analytics. So, a lot of times they look to us for insight of what we're seeing with other clients, which is where our scale helps because we could rationalize what's going on in the market across different regions. But they are active conversations and everyone's just curious about what everyone else is doing and where the economy is going.

[Tim Mulrooney, William Blair]

Okay. Thanks. Kind of along that same line, Scott, given all the changes that you've made in the portfolio, you and Anthony, and the operational changes you've done over the last couple years, I mean, would you expect the business to perform differently in the next slowdown as compared to the last several recessions?

[Scott Salmirs, President and Chief Executive Officer]

I would have to say yes, and it's what I alluded to earlier. Now, that we're an industry group format and not selling single services, hopefully, we have more solutions to bring to the clients to get better traction. We like to think we have better data now, better analytics to help clients understand what their options are from a cost standpoint, from an efficiency standpoint, if they make specification changes.

We have Technical Solutions now. We have this extra component to say, look, we know you're pressured on cost, here's an opportunity to reduce energy, right, and become more efficient. So, we think we are much better positioned in a recession as a firm. And again, I'll read it back, it was a terrible period for our economy in 2008 and 2009 last time, and we did, relatively speaking, pretty well. So, hopefully, that'll prove out again and with a little plus sign next time.

[Tim Mulrooney, William Blair]

Okay. Thank you. And then, Anthony, just one more for you. ASC 606 and ASC 853, I think, you said that could be a favorable $0.05 impact for the full-year. Where are we today, what's the impact today so that I can understand the implied impact for the fourth quarter? Thank you.

[Anthony Scaglione, EVP and Chief Financial Officer]

Yes. Year-to-date, we're roughly $0.07 of a positive impact. And if you recall, when we initially gave guidance back in December of last year, we had anticipated $0 to $0.05. And now it's primarily related to the uninstalled component, which was the carryover from fiscal 2018. So, at this point, we continue to feel it's going to be closer to that $0.05. It's, obviously, going to be somewhat contingent on operations, but that's what we're going with in terms of our guidance for the full-year.

[Tim Mulrooney, William Blair]

Got it. Thank you.

[Operator]

Thank you. Our next question comes from line of Tate Sullivan with Maxim Group. Please proceed with your question.

[Tate Sullivan, Maxim Group]

Hi. Thank you. Thanks. Good morning. First on Education, I mean, the revenue was up 4% year-over-year, but you mentioned some aggressive bidding, and then, I think you indicated slightly higher margins in Education. I mean was it below planning, or did you lose bids you thought you'd win, or can you just give more context to that comment, please, because it seems it certainly performed better than some of your other segments?

[Anthony Scaglione, EVP and Chief Financial Officer]

Yes. Thanks for the question. Generally, we were disappointed with the buying season, the execution, and that was really a function of two things. One was the pricing environment, as well as the realization on new sales and retention. That being said, the operating profit came in line. We were able to offset our labor costs by good overhead savings and other savings within the mix, but clearly disappointed by the buying season, which really impacts half the business. It's really the K-12.

The other half on the university, or higher res side, that buying season is throughout the year. So, to Scott's earlier remarks around our new go to market strategy and leading with solutions, we remain optimistic that the next 12 months will produce a better operating environment and hopefully, a better margin pull through than we've seen this year.

[Tate Sullivan, Maxim Group]

Okay. Thank you. And well, switching to Aviation real quickly. Did I hear you say organic growth rate of 5.7% in one of the segments in Aviation, or can you just go back and review that comment, please?

[Andy Wittmann, Robert W. Baird]

We've had organic growth in Aviation, but we've also had some contraction in the U.S. business. So, when we look forward, while new sales and retention have been somewhat of a challenge, we're seeing good opportunities as it relates to specifically our fueling and catering in our UK operations, and I believe that comment was in relation to our service concessions.

[Tate Sullivan, Maxim Group]

Service. Okay. Thank you. And then last for me. And then in Technical Solutions, can you just give some context, what specifically do you do in EV charging?

[Scott Salmirs, President and Chief Executive Officer]

So, in EV charging we will actually do the installation, we will partner with the actual hardware companies, and then, we'll go to big manufacturers, someone like a BMW or Porsche, and we'll say, look for all your dealerships or in all the locations you want in North America, let's plan that out, and then we do kind of a full turnkey installation and then try to lock in the servicing after that. This business has grown for us dramatically.

We are the clear number one now in this segment and it's getting more traction and we haven't even scratched the surface yet of cross-selling this to our clients. We're just starting, but this is kind of kudos to our ATS team. This is all organic growth that they're finding out there. And it's been spectacular for us. And as we all know; the trends are heading in such a positive direction. So, really going to be a good platform for us.

[Tate Sullivan, Maxim Group]

Just quick follow up on that. Do you currently do the EV charging service for any of clients and janitorial service, for instance, or does that go to your point about starting that effort?

[Scott Salmirs, President and Chief Executive Officer]

We do, but it's more spotty than we like, right. And that's part of really for us getting more mature at cross-selling.

[Tate Sullivan, Maxim Group]

Okay. Thank you for those comments.

[Scott Salmirs, President and Chief Executive Officer]

Thanks.

[Operator]

Thank you. [Operator Instructions] Our next question comes from line of Marc Riddick with Sidoti & Company. Please proceed with your question.

[Marc Riddick, Sidoti & Company]

Hi. Good morning.

[Scott Salmirs, President and Chief Executive Officer]

Good morning.

[Marc Riddick, Sidoti & Company]

I wanted to touch on – a lot of my other questions are already answered. I just wanted to touch on maybe some of the progress or some of the areas that you're looking at as far as new service offerings. You touch a little bit on some of those earlier, but I just want to get a sense of where you're seeing opportunities and some of the initial benefits. Whether it's the airplane fueling assignments or some of the other things that we might look forward to support for new services? Thanks.

[Scott Salmirs, President and Chief Executive Officer]

Yes. So, I think we've seen what we could do with fueling and catering. And that's really just – you're talking about something that really over the last 12 months to 18 months has really started taking off, no pun intended, in the Aviation sector. So, as we look and build on that and let's go back to the ATS Group and how really EV charging started organically outside of the core projects. We were starting to look at how much work we're doing in data centers and kind of mission critical stuff.

I think that's an area that we're going to be exploring over the next 12 months to 24 months, how this could really turn into something, because if I were to give you the list, and I'm not allowed to, but if I were to give you a list of the Silicon Valley based firms that we do work for their data center and their power testing and have been, think about what's going on with cloud, right, which is essentially data centers, right? The expansion plans for our clients in terms of opening and lighting up data centers is actually mind blowing. And we're right there with them.

So, I think there is opportunities for us. What we do is kind of, we think about leveraging the adjacencies, right. We have our core businesses. What are the adjacencies and how do we leverage them, and that's kind of all wrapped into our strategy for next year and the next three to five years.

[Marc Riddick, Sidoti & Company]

Okay. Great. Thank you very much.

[Scott Salmirs, President and Chief Executive Officer]

Great. Thanks Marc.

[Operator]

Thank you. Ladies and gentlemen, that concludes our question-and-answer session. I'll now turn the floor back to management for any final comments.

[Scott Salmirs, President and Chief Executive Officer]

Yes. I just want to thank everybody for the call. Sadly, summer is over and we are charging into fall here. But we're excited to come back to you in Q4. We'll have our budgets all wrapped up. We'll talk about how we finished the year. Hopefully, we are going to have some good announcements on our sales trajectory, which we've been spending so much time on and so much focused on. So, looking forward to the follow up conversations. Thanks to everyone. And again, I just have to thank my team for everything they've done to get us to this point. It's really proven our team. And thank you.

[Operator]

Thank you. This concludes today’s teleconference. You may disconnect your lines at this time. Thank you for your participation.