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Persistent Systems Ltd
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Ladies and gentlemen, good day and welcome to Persistent Systems Earning Conference Call for First Quarter of FY '23 Ended June 30, 2022.
We have with us today on call Dr. Anand Deshpande, Chairman and Managing Director; Mr. Sandeep Kalra, Executive Director and Chief Executive Officer; Mr. Sunil Sapre, Executive Director and Chief Financial Officer; Mr. Saurabh Dwivedi, Head of Investor Relations; and Mr. Amit Atre, Company Secretary. [Operator Instructions] Please note, this conference is being recorded.
I now hand over to Mr. Sandeep Kalra. Thank you, and over to you sir.
Thank you, moderator. Good afternoon, good morning, good evening to all of you, depending on where you are joining from. It is good to be with you once again. As always, we would like to start this call by thanking each one of our 21,600-plus Persistent team members, our customers, our partners and shareholders for their continued support. I would also like to take this opportunity to congratulate my colleague, Saurabh Dwivedi, our Head of Investor Relations, with whom many of you interact on regular basis. Saurabh and his wife were blessed with a newborn baby girl earlier this week.
Thank you.
We would like to start this call with a video summarizing this quarter gone by. For those of you who may not be joining this call with a video, please bear with us and we'll go through the details in the call as we progress through the call. Can I have the video please?
[Presentation]
[Audio Gap] of growth across all major business metrics, despite an evolving macroeconomic environment. The revenue for Q1 came in at $241.52 million, giving us a growth of 11.1% quarter-on-quarter and 44.8% on year-on-year basis. In rupee terms this translates into a growth of 14.7% quarter-on-quarter and 52.7% on year-on-year basis, respectively. This was the first full quarter of consolidation for Data Glove, while MediaAgility was consolidated for a period of nearly 2 months from May 4, 2022.
Adjusting for the revenue from these acquired entities, our organic growth for the quarter was 5.6% on a sequential basis and 30.5% on a Y-on-Y basis in U.S. dollar terms. As you are aware, this robust growth comes on the back of 4 successive quarters of 9% plus sequential growth, most of which was organic.
Coming to EBIT. Our EBIT for Q1 came in at INR 2,688 million, giving us an EBIT margin of 14.3%. This translates into an EBIT growth of 16.8% on a Q-on-Q basis and 61.4% on-Y-on-Y basis. Our EBIT margin expanded by 30 basis points on a sequential basis despite various headwinds, including continued supply side challenges, higher travel cost, higher amortization and visa cost, which happens once in a year in Q1 for us.
Healthy revenue growth and currency were the key tailwinds that aided margins. Sunil will go in much more details on the EBIT margin moment later in the call.
Coming to the order booking for the quarter, Q1 was a record high for us in terms of TCV order. The total contract value for the quarter came in at $394 million with new bookings TCV coming in at $230.3 million. The annual component of the contract value from the CCV is to the tune of $263 million, of which the new bookings ACV contributed to $139.8 million. All of these data points are reflected in the analyst transcript in the transcript shared with you.
As you may already be aware by now, these booking numbers TCV and ACV, include all bookings small and large, renewals, as well as new bookings across existing and new customers.
On the people front, we brought in a total of 3,039 new colleagues, including 545 from our acquisition of MediaAgility. This brings our total employees base to 21,638 as at the end of June 2022. This is the first quarter where our employee count has crossed 20,000 and it's a proud milestone for all of us at Persistent.
Out of the total net hiring, we added 1,950 fresh graduates, in line with our strategy to expand our sources of talent for a profitable growth going forward. These fresh graduates are undergoing training in various technology and business areas and will be deployed over the next 3 to 6 months. We expect to add another 1,350 fresh graduates in Q2, in this financial year, as a part of our fresher hiring program.
The utilization for the quarter came in at 79.5%, a 1.1% decline from 80.6% for Q4. This utilization is excluding the freshers added during the quarter. For your reference, the freshers are taken in the utilization calculation, post a 3-month training period after they are being on-boarded at Persistent. Also, the utilization rate is a function of endeavors to operate efficiently while maintaining a healthy buffer to staff future programs on time.
Both fresher addition and increased utilization over time will be key operational levers for us to absorb the impact of wage hikes in Q2 and other margin headwinds going forward, while giving us the cushion to grow the way our bookings are. The trailing 12-month attrition for the quarter came in at 24.8%, compared to 26.6% in Q4. Excluding the substantial addition of freshers as mentioned above, the trailing 12-month attrition for the quarter came in at 26.3%.
We continue to focus on strengthening our employee value proposition through various initiatives, including employee engagement, L&D interventions, career planning as well as suitable monetary incentives. We do expect the trailing 12-month attrition to gradually moderate over the course of financial year, driven by fresher addition across the industry and better EVP outcomes at our own organization.
There are a few of the highlights from this quarter that I would like to share with you. The quarter gone by saw some changes in our Board composition. The term for 3 of our Independent Board members, Pradeep Bhargava, Tom Kendra and Guy Eiferman came to an end at the recently concluded AGM. I would like to extend sincere gratitude to Pradeep, Tom and Guy for their contribution to our Board. They have been strong pillars in our growth journey, and we'd like to wish them the best for their future.
At the same time, I'm excited to welcome Arvind Goel, Dr. Ambuj Goyal and Dan'l Lewin to our Board and look forward to working closely with them for the next phase of Persistent growth. We have shared more details on our Board members on our website and as a part of our AGM as well.
Coming to acquisitions. The integration of our acquired businesses is progressing well. We are pleased with the way our Data Glove and we MediaAgility teams are integrating with the broader organization. We are seeing some early wins as a result of teamwork and cross-pollination of capabilities across our unified customer base. We are confident all this will bode well for us as an organization and each of our acquired entities will fuel a new avenue of growth for us over the coming quarters and years.
Coming to ESG. We continue to make good progress on the ESG front. We on-boarded Ms. Chitra Byregowda as our Head of ESG. She comes with extensive experience in the field of sustainability, diversity and inclusion as well as employee wellbeing and has worked with reputed IT services firms in similar roles earlier.
We also released our inaugural ESG report for FY '21-'22 last month along with our annual report, wherein we have highlighted our short, medium, and long-term ESG goals. This report is available for your reference on our website as well as with the goals clearly articulated.
In summary, we are pleased with the strong start to financial year '23, with healthy revenue growth, strong order wins across our focused industry segments, a healthy pipeline, stable profitability despite increasing amortization on account of acquisitions.
With this, I will turn the call to our CFO, Sunil Sapre, to give a detailed color on the quarterly financials and related matters. I'll come back after Sunil's comments to give you some more details on key client wins, analyst awards and other recognitions for the quarter.
Sunil, over to you.
Yes. Thank you, Sandeep, and good evening, good day to all and thank you for taking the time to join us today. And Sandeep has given you overview of the business performance. Let me walk you through the financial details for the quarter ended June 30.
We had another strong quarter of growth. Revenue for the quarter at $241.52 million and Q-o-Q growth of 11.1% and Y-o-Y growth of 44.8%. Of this, the organic growth was 5.6% and 5.5% came from acquisitions.
As you will recall, we had announced these acquisitions, one was Data Glove in March 2022, and MediaAgility during May '22. Revenue for the quarter In INR terms was INR 18,781 million, reflecting growth of 14.7% quarter-on-quarter and 52.7% year-on-year.
Our services revenue continued to grow strongly and registered growth of 13.5% quarter-on-quarter, while IP led revenue declined by 12.8%, largely on account of lower royalty income during the quarter.
Coming to the segmental growth for the quarter, we saw all the segments registering healthy growth. BFSI grew by 15.6%, Technology Companies segment grew at 10.1%. Some of the inorganic growth came in this segment, which is the Technology Companies segment. While Healthcare grew by 6.7%.
In terms of nature of revenue, our offshore linear revenue grew by 11.1%, primarily on account of volume growth of 9.3% while billing rate increased by 1.6%. The onsite linear revenue grew by 17.4% comprising of volume growth of 17.2%, while billing rate increased by 0.2%.
Now to give you a little more color on the movement of customer segments, you would have noticed that from this quarter onwards, in line with requests from some of you, we have started to disclose revenue from our Top 20 and Top 100 customers in addition to revenue from Top 15 and Top 10 customers as we have been earlier preventing.
On a year-on-year basis Top 1 customer revenue saw a marginal decline of 0.6%, Top 2 to Top 5 client category grew by 41.4%, Top 6 to Top 10 by 42.2%, Top 11 to Top 20 by 52.7%, Top 21 to Top 50 by 48.6%, and Top 51 to Top 100 by 58.2%. So what these data points indicate is a reflection of healthy broad-based growth across our customer segments and bodes well for us from a client concentration risk perspective.
Further, starting from this quarter, we are also providing additional details on the client buckets. For the quarter gone by, customer count in greater than $30 million bucket rose to 3 from 2 in the last quarter. In $20 million to $30 million bucket the customer account has remained constant at 2. In $10 million to $20 million category as well the count is steady at 6. In $5 million of $10 million categories the count was stable at 15, while in $1 million to $5 million category, the number of customers increased from 93 in the last quarter to 104 in this Q1 of FY '23.
Just to clarify, these summer categorization is on TTM revenue and not forward looking revenues of these customers. The competitive data on these customer categories has been provided in the factsheet as a part of our earnings disclosures. We hope these additional disclosures will give you better insights into and confidence on the broad-based nature of growth and momentum of the business.
Coming to the margins, as you know, during the quarter, currency movement was favorable and had 90 basis points positive impact on margin. The higher travel expenses included H1, the visa filing cost this quarter, which is a seasonal feature. We could collect some of the receivables, which were provided for earlier, releasing some basis points to the margin. And with that, EBITDA for the quarter was 17.7% as against 17.2% in the previous quarter and 16.4% in Q1 of last year.
Coming to depreciation and amortization. Amortization was higher on account of the new acquisitions. During the quarter, we acquired MediaAgility, while Data Glove was acquired in March 22. Thus, this quarter had the full quarter impact of the Data Glove acquisition and about 2 months impact of MediaAgility acquisition. With this, EBIT came in at 14.3% versus 14% in the previous quarter and 13.5% in Q1 of last year.
We have consolidated Persistent ESOP Trust's financials starting from this quarter. As you know, the company has given a loan to ESOP Trust for purchase of shares from the secondary market and the interest earned on this loan as a result of consolidation has been eliminated in the financial receipts. This was one of the reasons for lower treasury income.
Secondly, we also spent significant amount of cash, about INR 400 crores to fund the acquisitions over the last few quarters, the acquisitions of Data Glove and MediaAgility. Thus, the treasury corpus has reduced to that extent over last few months. And then, there is a small impact of mark-to-market on the long-term mutual funds due to increase in interest rates on the back of higher inflation.
The treasury income for the quarter was INR 89 million as against to INR 251 million in the previous quarter. ForEx gain was INR 42 million as against INR 120 million in the previous quarter. With that, profit before tax was INR 2,819 million at 15% as against 16.3% in the previous quarter. ETR was 24.9% as against 24.8% in the previous quarter and PAT for the quarter was INR 2,116 million. At 11.3% of revenue as against INR 2,010 million in the previous quarter at 12.3% of revenue. EPS for the quarter was INR 28.50 as against INR 76.30 in the previous quarter. For the purpose of EPS calculation, shares held by the ESOP Trust are reduced as treasury shares. And hence the growth in -- while the growth in EPS is 8.4%, the growth in reported PAT is 5.3%.
Operational CapEx for the quarter was INR 1,136 million. Cash and investment on the books as on 30 June was INR 14,792 million as compared to INR 17,473 million at the end of March.
DSO came in at 60 days as against 59 days in the previous quarter. Marginal increase in DSO was due to certain collections spilling over to the first week of July. Forward contracts outstanding at the end of June was $175 million at an average rate of INR 78.48 per $1. With hedges in the recent period, coming in at forward rate of INR 80-plus, the average rate will get adjusted upwards over a couple of months.
So with this, I thank you all and I hand it back to Sandeep and will then come back in Q&A.
Thank you, Sunil. Before I get into specific details of our key wins and client metrics, I would like to briefly talk about the developing macroeconomic situation and proactive steps being taken by us.
As you would know, there are a number of headwinds being experienced by the global economy. On our side, we are focused on staying close to our customers and making proactive efforts to help them in their strategic priorities as they shape their businesses to address the changing macroeconomic environment.
Many of our customers have started long-term transformation initiatives during the last 1 to 2 years and these are critical for them to deliver on their business transformation. The current environment is also accelerating opportunities for us to help our customers optimize their spend, both on the enterprise segment as well as the tech segment, likes of enterprise software companies, et cetera in addition to helping the customers on their transformation initiatives.
In fact, some of the largest wins in the recent quarter have been with the focus to help our clients optimize their businesses, prepare for any potential downturn in the future. We are seeing the nature of client demand changing and we are addressing the demand, be it revenue growth initiatives or cost optimization initiatives. Overall, the demand environment for us stays very healthy.
We'd like to reiterate that thus far, we have not seen any material delays to any client decision-making and our pipeline and deal wins reflect the same. Nonetheless, we'll be prudently watching the situation and we'll continue to be on the lookout for any client or industry-specific developments.
Now to give you a color on the key client wins for the quarter. Starting with the Software, Hi-Tech & Emerging Industries. We were chosen by an as an engineering partner to enhance the roadmap of a select a suite of products for one of the leading European software companies. This is an enterprise software company, and the deal is a 7-year deal in excess of $50 million and it is the largest single deal by far for us from the European continent.
We were chosen by one of the largest technology companies to provide nearshore support in domain such as networking performance, high availability, device deployment, directory services and user experience, et cetera. This deal is a multi-million deal and is an example of a large deal achieved through our go-to-market synergies with one of the acquired businesses.
On the Banking, Financial Services & Insurance side, we were chosen by one of the largest listed third-party administrator of insurance services to modernize its datacenter and provide cloud transformation and infrastructure services. This is a 5-year cloud and infrastructure managed services deal and is another example of a large transformation deal won over the past few quarters.
We were chosen by one of the leading India-based NBFCs for their wealth management business to create a data platform for intelligent insights, customized reporting and digital transformation for their CRM function. This is a multi-year multi-million dollar win for us on the Salesforce platform.
Coming to the Healthcare and Life Sciences side. We were chosen by one of the leading health tech players for platform architecture modernization and engineering for their core administrative processing system targeted at health plans. This is a 5-year engineering deal and is one of the larger ones in the healthcare domain for us in the recent quarters.
We were chosen by one of the largest multinational healthcare and insurance provider as a digital transformation and product engineering partner for their clinical business unit. This is a 3-year multi-million-dollar deal with end-to-end program ownership.
Moving on to awards and recognitions for the quarter. Q1 saw us get continued recognition from industry-leading analyst firms and associations, to mention a few. For the ninth consecutive quarter, we were in the ISG Booming 15 Under a Billion. We also entered Brand Finance Top 100 India brands for the first time and were recognized as the third-fastest growing Indian brand overall. We were also recognized as 1 of the Top 10 IT brands in India.
We were recognized as a disruptor in the Salesforce Services 2022 RadarView report and were featured as a Challenger in Applied AI and Advanced Analytics Services 2022 RadarView report. We were recognized as an honored company, one of the 7 such companies across Asia, ex-Japan by Institutional Investor magazine in the 2022 Asia Executive Team, Small and Mid-Cap rankings for technology IT services and software industry. We also received recognition as a first rank in Investor Relations Team category and third rank for our Investor Relations Program. Additionally, Saurabh Dwivedi, our Head Investor Relations, ranked first in the IR Professional category.
In summary, we continue to deliver industry-leading revenue growth in Q1 FY '23, along with a stable profitability profile. We continue to see good traction for our services in the markets we service among our client base, and we are closely watching the macroeconomic situation and are staying close to our clients.
We are proactively helping our clients in reshaping their priorities and ensuring we remain relevant to them and are a part of their solution as they look to their forward-looking strategies. We are confident of building on the healthy momentum we witnessed in Q1 FY '23.
With this, I'd like to conclude the prepared comments and I would like to request the operator to open the floor for questions. Operator, please open the floor question answers.
[Operator Instructions] First question is from Abhishek Bhandari.
Congrats on a very strong number. So Sandeep, first to start with, could you give us what was the organic growth for this quarter? And a related question on that is that, we are seeing an extraordinary momentum on the deal wins for us, which is much higher than many of our similar-sized peers and in fact, even comparable to some of the larger ones. So what exactly is happening in our sales team or our client portfolio which is helping us win such a strong deal momentum over the last few quarters?
So Abhishek, the organic revenue is 5.6% and the rest of it is because of the acquired entity, recent times. Now in terms of the deal wins, there are multiple segments we deal with. So on one side, there is an enterprise software/tech company part in this Banking, Financial Services, Healthcare and Life Sciences. But one thing that is working across the sectors for us is, as we saw a couple of quarters back, the macroeconomic environment kind of looking to be a little soft going ahead, we started getting even more closer to our customers, started working with them on understanding what they were thinking and how they were looking at optimizing their own organizations in line with what they were planning for their future.
So since we were close to them, we were a part of their solutions and some of these deals, for example, the large deal that we talked about in Europe, more than $50 million TCV is with the large enterprise software company, where we are going to work with the forward-looking R&D and support for a number of their products. And this would mean increased offshoring for them. This is a part of their planning to optimize their costs, et cetera. And for us, it's a long-range deal that is won.
Like that, in various segments, there are multiple of those deals, whether it is about making sure even for transformational programs, where our customers in Europe or U.S., are facing inflation to the extent of 8% or 9%, respectively, we are able to work with them, make sure that we are a part of their programs and give them the leverage of offshoring, nearshoring and so on so forth.
So it's more about execution-driven and understanding the patterns that are emerging in the market and taking our services, pivoting on the patterns that we are seeing in the market. So it's all about, I guess, the execution and our capabilities being more relevant to our customers.
Sandeep, my second follow-up is on the margins. If I remember correctly, somewhere in the media today you said you expect to maintain the margins in FY '23 versus FY '22, which, again, is a quite a strong comment given the headwinds on the wage hikes, which the entire industry is facing. And even if I look at our own employee addition, it has been fairly strong in Q1. So if you could give us some color on what are the various plus and minuses on the margins, which makes you confident that you could sustain the margins or possibly even improve it?
Sure. So I'll take the first shot at it. And if I miss something, Sunil will collaborate. So if you look at it from our perspective, what we said in the media interview that you're talking about is if you look at the full year, compared to the full year, we are confident of being near that, plus or minus a small band.
Now within that, Q2 for example for us is where we do the salary increases. There will be an impact. There will be an impact between 250 basis points to 300 basis points on the salary account in terms of the salary increases, because the salary increases this year are going to be tad bit higher than regular years, but then there is other things, whether it is our revenue growth, which gives us a leverage on SG&A, whether it the currency impact, whether it is our rate increase initiatives that we are doing and so on. So we'll try to see how much of that we can over a period of time accommodate.
Now there is other things that are company-specific for us as well. As you know, we did our ESOP program, which covers about 80% of our population and we started it a few quarters back. Going into the fag end of this year, in the third and the fourth quarter, the impact for those programs is going to be substantially lower compared to what it is for us in the first 2 quarters.
So there are many such levers that are there at our disposal in addition to making sure that we are growing at a very healthy clip, which gives us the leverage on the fixed cost as well. So there are puts and takes and we will execute through these as we go along. Hopefully, that gives you good color on this.
And if I can just ask a last one, maybe on your M&A outlook. We have done significant amount of investments in last quarter and those numbers are running quite well. In terms of going forward outlook, do you think -- in the past, you've intended to do some acquisition in the European market. If you could share some light over there, especially given that valuations of many of these companies have come down because of market conditions?
Sure. So our first order of business is to make sure that $220 million that we have committed to the acquisitions over the last several quarters -- part of which is upfront, part of which is earn-outs, retentions and so on -- we make sure that the integration of those entities goes well, which is going well, and we get the synergy revenues will kick in, which would be another lever for us for increasing our revenue and profitability over a period of a time. That's our first order of business.
We are not looking to pursue acquisitions for the next 3 to 6 months, unless there's something that opportunistically comes our way. We don't have a pipeline that is very active right now. After 3 to 6 months, once we have integrated this and we are also clear about the macroeconomic scenario, we will look at things in a structured manner and there may be even more better opportunities for all we know going ahead given the macro environment. So for now, we are focused on integrating, performing and getting the revenue synergies going and then we'll see.
The next question is from Mohit Jain.
Just 2 or 3 questions. One is on, like if you could give us some estimate on what kind of recurring business do we have as of 1Q versus last year? Meaning, how it has progressed and how much is essentially project-driven, or in any way you can define it? And then a follow-up for Sunil sir.
So look, if you were to look at the -- I don't want to give you a forward-looking guidance, because somewhere ahead you can always link it. But let's look at some data points. If you look at our TCV wins from the overall quarterly perspective that we have been having, right now for the current quarter, the total TCV wins TTM, if I was to look at it, stand at about $1.3 billion or thereabouts. And from that perspective that overall bookings have been increasing. The book-to-bill ratios have been increasing, the TCV -- ACV ratios have been increasing. So from that perspective, if you were to loosely held, say, the order backlog, that has been increasing. We don't announce it. So I don't want to put a number to it, but we do measure it internally and it is very really healthily moving in the right direction.
Okay. And second was for Sunil sir, receivable days and CapEx. So it looks like in this quarter receivable days have sort of gone up. So should we expect normalization during the year or if there client-specific thing which has resulted into higher receivable days for the quarter? And similarly for CapEx, like CapEx For the quarter was way too high, I guess. So should we expect it to be maintained or was there a one-time development hint or something else which came up during Q1?
Yes. So far as DSO is concerned, it is largely attributable to some collections that actually spilled over to 1st July.
I think there was an increase in unbilled, sir. So essentially, while DSO seems to be okay, unbilled is where the increase is.
Yes, yes. So in -- what happens in our situation is, when these 2 acquisitions have happened back-to-back, right, there is certain amount of customer contract novation and these kind of administrative stuff that slightly takes little longer time. So it will happen, particularly the MediaAgility acquisition, some of these customer novations are yet to completely get completed. That's where it is sitting in unbilled revenue.
But there is increase for any client or something in terms of working capital or...?
No, no. There is no structural increase or payment terms increase or anything like that. And in terms of CapEx, you mentioned, yes, I mean, not specifically seasonality. But as you know, we have added significant amount of freshers. So there has been, you can say the laptop purchases and hardware equipment. We also have couple of offices that required CapEx. So as you know, we have -- we are just kind of launching an office in Gurgaon. So after MediaAgility acquisition, which had a facility in Gurgaon, but we wanted a bigger facility. So that is one area. And second is, of course, this quarter happens to be seasonally a little higher on the software CapEx side. So other than that, from next quarter onwards, it will be little lower.
So sir, when we are looking at CapEx as sales, like last year we were close to 7%, I think. So this year, do you think it will get back to 2%, 3% kind of a number, or do you think this is also a year where we may spend little higher on CapEx similarly and then taper off from '24?
Last year, actually if you know, we acquired an office facility in Pune on the back of increasing our headcount. So that consumed about INR 110 crores in terms of the CapEx. So that is not likely to repeat. So you are right, that percentage will come down.
Next question is from [ Chirag Kachariya ].
Congratulation on very excellent execution situation and a good set of numbers, sir. I'm part of this company and been investing since last 4 years and you always allured on mark. So I have a broader question, like where you see your company in next 10 year, let's say, like what is the inspiration of management? Because we, as in India, we created a very good reputation in global market as an IT industry. So where we see ourselves in next 10 years on global front?
So I'll take it in baby steps first and then I'll build it up to your question about the 10 years. So if you look at it right now, we had said a few years back when we were roughly in the $500 million, 600-plus-million-dollar range that we want to be a $1 billion company over the next 3 to 4 years. If you look at our current revenue base, we are at a run rate of about $966 million. So our first goal of becoming $1 billion is in a line of sight. And not only have we invested in our sales and marketing towards building this, but we have also acquired a number of companies, if you heard the comments before. So we have acquired companies in the domains of Microsoft Azure, in the domains of Google from a cloud perspective, some company that has a, for example, a company called SCI, which has a payment-related domain expertise. So we are trying to build a set of expertise's that can help us in going from $1 billion to $2 billion, $2 billion to $4 billion over a period of time.
So if you were to look at the next 3 to 4 years, after we have achieved our $1 billion aspiration over maybe another next several quarters, we'll attempt for the $2 billion first and then go from there. Part of it will also be some amount of IP.
Today IP is about 7% to 8% of our business and we'll prudently invest in all of that. And I would want to keep this short, because it's a very philosophical question and we'll encourage you to contact us separately and we can possibly have a discussion on that. But this is the direction. Right now, $1 billion over next several quarters, $1 billion to $2 billion over the next several years and then we'll go from there. And we have built the right set of capabilities and expertise in digital engineering that should carry us forward.
Sir, one more question. If we look at our EBIT margin vis-à-vis to the industry player, so there is enough scope of improvement. So what are the levers which possible, not in the near-term, but let's say 5, 7 years down the line, that we reach more than 20% or in that range kind of margin at EBIT front?
Yes. Sunil, you want to take that?
Yes. So, if you actually reflect back and see our margins over a period of time, there was a time when we had much lower onsite headcount. EBITDA margins used to be in the range of 22%, 23%. From there, when we accelerated our own investments in the digital engineering side or building capabilities for that, and we did certain, you can say, acquisitions. The onsite headcount increased from a level of 8% about 6, 7 years ago, to currently about 16% or so.
The second thing that you will find is that in the recent period, particularly with significant headcount addition in this quarter, you may find that the utilization is slightly softer. Now if you look at utilization, both onsite and offshore, we have significant levers to improve that. The other factor which impacted during the pandemic is everyone, not just us, but the industry had to resort to higher subcontracting because of the ability of -- limited ability of people to travel.
So in our case since the revenue growth was happening at a rapid pace, that was the first priority to fulfill business and we did not -- you can say wanted to ensure that growth is bagged, right? The customer acquisition is very critical and on boarding of right resources is very critical. And that's where, some of the costs had to be associated.
As Sandeep mentioned about the ESOP program also, that has taken certain cost. So once these start getting normalized and the revenues are increasing significantly, you will find this EBIT margin also coming into reasonable levels. We've already grown from 8.8% or the lowest that it had hit about 9% to now about 14.3%, so about more than 5% kind of growth has already happened. But definitely there is a lot of scope to improve and our focus on customer, you can say mining, you will find that we are giving more visibility to you about the broad basing of the revenue growth, reducing customer concentration. So these are the other steps that will help us to improve the margin as we go along over few quarters.
I hope that helps you get overall perspective.
The next question is from Nitin Padmanabhan.
So 2 quick questions for Sandeep, actually. So one is on the pricing gains front in terms of getting price increases from customers. Considering the macro, it's a bit of -- because you have supply side pressures, yet there is macro concern. So is that in any way inhibiting pricing increase conversations with customers? So that's the first one.
The second is, on freshers, right? So I think, you're -- the industry sort of throws out an almost 1 million engineering graduates a year and almost 200,000 or maybe 20%, 25% is what you say is employable, usually from an industry perspective. And so in that context, because there have been such massive hiring by the industry, is it getting difficult in terms of quality and in terms of being able to put these freshers to really build in? Is that creating concerns from an industry perspective or for you? That's the second.
And one for Sunil is that, could you quantify the visa cost this quarter? And what are the potential offsets on the wage increase next quarter? So that's the broad sense.
Sure. So let me go through the pricing part and the freshers part, and then we'll have Sunil answer the visa part.
So on the pricing side, look, we have been working on the pricing increases for the last several quarters. Now pricing increase can happen in 2 ways at a very, very high level. The 2 ways being, when you're booking newer orders, you price them at the newer price. That is totally in our control, and we can decide to walk away if the price is not palatable to us, because there is enough demand.
Second way is, where your existing contracts come up for renewal and you ask the customers to basically help you with the price increase. So the first one, any which ways we are doing, the newer contracts pricing at the price that is practically doable. And for the years to come, any contacts that we are signing, we are putting a COLA clause by default. That was not the case a few years back.
Now for our existing contracts coming up for renewal, some of the contracts we have got the pricing increase over the last several quarters. Some of them are due as we go along. And yes, the macro environment is there, but macro also has inflation built in. So if there is a reasonable customer in U.S. or Europe and their own cost is going up, if inflation is at 9%, I'm sure their employees are also being given that much amount of raise. And if we go back and have a logical argument with them, we are finding they are accepting, they are empathetic, they may not give us that percentage, they may give us some percentage. So that argument still holds, macro being macro. Yes, it may be a ploy used by customers to push back. But most of the reasonable customers are working with us even though they may give us lesser rate increases than we want. So that is the thing on that.
As far as freshers are concerned. Look, for us, freshers are an important part of our growth. So we have been managing our relationship with engineering colleges, the same way we manage our partnerships in the technology space. So these are engineering colleges partnerships. We have people who are dedicated on this campus programs and their whole job is to make sure that being good partners with engineering colleges that we want to go to. We get the day 1, day 2, so we get that good people to join us.
Second, our brand is pretty strong when it comes to the engineering colleges and the young talent. People understand we work on the latest technologies. They're not going to be another seat on the floor working in an infrastructure support program and so on. They're going to work on some of the latest generation technologies. So our ability to attract talent based on our relationship, based on the kinds of work we offer is pretty high. So we are not that concerned. Obviously, when people are coming in, we need to train them on the technologies we want to deploy. So we start in the colleges in the last semester, beef it up with programs when they join us as full time employees and then deploy them. So that is the overall part on the fresher side.
And Sunil, if you can please answer the other part?
Yes. So Nitin, the visa cost is to the tune of $1.1 million and there is also in terms of project related travel about $200,000 the cost relating to new acquisitions for various team events as we are integrating them during this quarter. So that's the number that won't repeat in the next quarter. So that's something like -- something positive on the margins for the second quarter. The second question that you asked about the pay hike, how much will it impact and so on. So pay hike, the total impact will be to the tune of 250 basis points to 300 basis points. We are just rolling out these letters and they are effective 1st July.
Now in terms of the levers to improve the margins, obviously, the biggest lever is in terms of utilization, both onsite and offshore and a significant order wins. And as we get what you call, going with this quarter. The second lever I mentioned about is the subcontracting cost. That is another area which offers us opportunity with travel opening up. And, thirdly, the broad basing of the cost base with this freshers getting added and as slowly they get part of the billable workforce, that will also help us achieve the benefit.
As we go along during the year in the second half of the year, particularly, there is also potential synergy revenues that we're working towards from the acquisitions. And as you know as G&A costs are already baked in, that is something that will give margin. So this is broadly the way in which... Currency, of course, we are not counting so much, because that's an external factor, but that may have also some positivity at least for a quarter or so. I hope this helps.
Next question is from [ Dev Agarwal ]
Yes, yes. So I wanted to ask one question related to acquisition. So means, how much time does it take for them to completely integrate any -- means acquisition. So generally I'm asking. So over the years, based on your experience, if you can guide?
Look, I can give you a very high-level answer. So at a high level, it takes anywhere between 6 to 9 months to fully kind of integrate the acquisitions and kind of get them to work as a part of the integral team. but again, this is very subjective with respect to each of the acquisitions.
Congrats for the good numbers.
The next question is from Dipesh Mehta.
Congrats for the strong execution. 2 small questions. First about the weakness what we are seeing in top clients, if you can provide some sense for 2 quarters, I think these showing some softness. Second question is about whether any impact on reported IP revenue from the acquisition we closed? Because IP revenue is showing weakness and you partly answered in terms of royalty revenue, but anything more to it?
Sunil, you want to answer that?
Yes. So Dipesh, this IP revenue as you know has certain seasonality. It has 3 elements. We have covered in our factsheet also. So part is -- the bigger part is of course, the royalty revenue, which was soft in this quarter. The second part is our own revenue from the Accelerite products. It is our own licenses, and that is holding steady. There is no this thing. The third category, which is the partner IP's, when we are actually executing projects, where we deploy partner licenses, that is something which moves along with the projects and that is the third area which has also... So last quarter, we had significant bump up in that. Now that's just something which is seasonal and not directly linear kind of nature of… That's the reason for IP softness.
And I think other question, Sandeep, he had on the top client revenues coming down or something.
Yes. So the top client revenue coming down is also a factor of the IP contract that we had announced would be unwinding, because that was not a very profitable contract for us. We have restructured that contract to be a fraction of, maybe 30%, 35% of the overall revenues, and that is the reason why the top client revenues are down and that is also reflected in the royalty income and so on.
[Operator Instructions] The next question is from [ Ayush Rastogi ].
So I just wanted to ask 2 questions. So first of all, you have reported the highest TCV in this quarter. So I just wanted to pick your brains, if you can just provide the breakup of the TCV between the acquisitions part and organic basis, that is Persistent and what else? And the second question was that you have reported a very strong quarter-on-quarter growth for the Europe, while some of your peers have given a commentary regarding the slowdown in Europe. So I just wanted to pick your brains, if you can throw some light. What is making you confident on growing in Europe as in terms of large deals or the TCV break up?
Sure. So as far as a TCV announcements is concerned, most of it is the Persistent TCV, and the acquired entities are yet to fully kick in. Having said that, they are also as Persistent today as the erstwhile team is. So we are not going to differentiate between that even going ahead from even announcement perspective.
Now in terms of Europe, look, we have been building up our team in Europe. We've built some good relationships and we'll be selective about where, which part of Europe, because Europe is also big, different parts of Europe. So we are slowly building our business and our capabilities are being well recognized, that's leading to good deal wins. And to be fair, our European revenue is fairly small. So that is where it is.
As far as we are concerned, we have a decent pipeline, and we'll keep reporting the progress as we go along. And I want to be conscious of time, because I am told the queue is long, so we'll keep the answers short and we will take only 1 question at a time moderator from 1 person, please.
Next question is from [ Karan Uppal ].
Congrats on a very strong quarter yet again. I just wanted to understand your strategy in terms of the client mix. So number of clients billed in the services business is growing at a very solid rate and it seems that you are expanding the net very well. But if I look at it, will you at some point recalibrate it going deep within the existing clients versus expanding it? So your any thoughts would be appreciated.
Sure. So very well question. The short answer is yes. There is a prioritization that we will absolutely do in terms of cutting the tail. The fact of the matter is, over the last 4, 5 quarters, we have acquired many companies, and they are not necessarily very big companies. So they come with a number of customers who have lower the revenues. And to be fair to our customers that are coming in, we want to be making sure before we kind of do the long tail rationalization, we are giving them a chance to either scale with us or to find another home for their business. So that's the story there and we will over a period of time definitely rationalize the tail.
And second, just quickly on BFSI, I just want to check. It has been doing very well since last 4, 5 quarters. So if you can provide some verticals within the BFSI, what is firing for you and any stress you anticipate due to challenging macros?
So Karan, I'll just keep it very short right now and we'll come back to you if we have time. So we are not seeing any major challenges in the BFSI segment. Some of the bigger customers do have their own budgetary pressures, but the mix that we have within BFSI is fairly robust. Again, medium sized customers, FinTech's versus insurance companies versus banks versus whatever else. So we have a pretty healthy mix and so there is a counterbalancing that is happening of one versus the other. And we'll come back to you if we have time. We want to be respectful of other people in the queue.
Next question is from Manik Taneja.
My question was similar to what Nitin earlier asked. Given the kind of fresher intake that you guys are doing including the industry, you think we should probably look at a much lower blended utilization going forward?
So Manik, long story short, for 1 or 2 quarters, there may be different utilization. But as these guys get trained and they are very sharp people, especially with respect to newer technologies. So as they get trained and deployed, the utilization will take effect. But yes, 1 to 2 quarters, it may take a dip, but then it is a longer-term investment that we have done and the industry has done. And so structurally, it will be good for the long run.
The next question is from Abhishek Shindadkar.
Congrats on a solid quarter. My question is regarding the -- recently one of your peer highlighted that funding for projects with limited revenue visibility are challenged. Your thoughts on the same, and did we lose any revenue in Q1 because of similar reasons or fulfillment-related challenges that at your end or customer end?
So we have not lost any revenue in Q1 because of customers saying they don't have budget for a program. There may be small adjustments here or there, but there's nothing major to report about. Now the second thing about, have we lost any revenue because of the ability to fulfill? Yes, there is a delay that happens in our ability to fulfill. Because even today, if we could technically get between a 1,000-1,500 trained engineers, we have the capacity to take it absolutely right now, staff our programs that we have booked. So there is some amount of revenue leakage that happens because of delays that may happen because of our ability to staff or at times when programs get started, there may be a delay in them ramping up. But there is nothing from a budgeting perspective or macro leading to budget cuts and leading to our revenue loss, that is not happening.
The next question is from Rishi Jhunjhunwala.
Just one question. There is a very sharp increase in our sales and business development headcount. So just wanted to understand, I mean, what is the thought process around increasing it so substantially now, looking at where the macro could potentially be over the next 12 months? And do you think that this is an optimal number on a per client or an overall revenue per sales rep basis?
So, Rishi, if you look at it -- I got disconnected. Sunil, you want to answer -- it is MediaAgility and…
Yes. Rishi, just while Sandeep's line comes back, it is mainly arising out of the acquisitions that we have done and that which are of classification of people that they would be doing as the teams get integrated. So like we have solution architects, overlay sales, where people have ample opportunities. So as they get integrated, this number will not look this thing. This is the first quarter of integrations. The impact is more out of these acquisitions than our organic addition.
So Rishi, this is not a structural addition as Sunil said in terms of us going and hiring more sales guys, This is an integration of acquired entities.
Next question is from Apurva Prasad.
Congrats. So what would be our exposure on the mortgage side given the BFSI, particularly some of the large ones? That's one. And second, how would you describe or talk about the progress that we have seen on the Red Hat OpenShift from [ Infosys ]?
So our exposure to the mortgage part is not significant. So we're not impacted by the mortgage slowdown down, if that is the question. The second part, if you look at the Red Hat OpenShift, so it's progressing, but it is not something that is a big revenue driver for us as of this point in time. It has got a ramp of its own, which is slightly less than the company growth rates. So that is at a summary level.
And moderator, we are at the end of the time, if you can take one last question and then summarize, that would be great.
The last question is from [ Gaurav Graferia ].
So just quickly, client mining initiative, how many $1 million to $5 million clients we have visibility, which can go into the bucket of $20 million, $30 million over the next 2 years? And secondly, amongst the business that we do, what is the proportion which is more short-term project-oriented versus which is part of longer-term digital transformation agenda of clients, which is multi-year project, which will continue?
Yes. So since we are out of time, I'll just quickly answer this. As far as we are concerned, we don't give forward-looking guidance, but there is a significant number of customers that can move from the $1 million to $5 million to $5 million to $10 million. And from $5 million to $10 million to $10 million to $20 million and so on. So the quality of revenue is pretty good. Quality of customers and the efforts that have been put to mine them are structural. So rest assured, there is a significant amount of movement that can happen. We don't want to quantify, because that will be giving some forward-looking guidance.
Now on the other part, it's a slightly longer answer, but I would say if you look at our order backlog, it has moved very healthily. And part of the reason why it is moving very healthily is because a number of engagements that we have are not short-term projects. They may have short-term projects as some component, but in significant part of our revenue is long range, whether it is capacity-based offshore development centers, long range transformation programs, enterprise software company relationships where these engagements are product ownership based for longer term and so on so forth.
So with that, I would like to stop, and moderator will take the Q&A off now. And to all our investors and analysts on this call, sincere thanks for spending time with us. We are confident of our revenue trajectory. Based on a very strong start to the year, we are confident of delivering a good FY '23 and beyond and we look forward to talking to you in 3 months from now.
With that we want to close the call. Thank you.
Thank you very much to the Persistent management. Ladies and gentlemen, on behalf of Persistent Systems Limited, that concludes today's conference. Thank you for joining us and you may now disconnect your lines and exit the webinar. Thank you.