Hinduja Global Solutions Ltd
NSE:HGS
Hinduja Global Solutions Ltd
Hinduja Global Solutions Ltd. engages in the provision of outsourcing solutions. The company is headquartered in Bangalore, Karnataka. The firm offers voice and non-voice-based services such as contact center solutions and back-office transaction processing across America, Canada, Europe, Asia and the Middle East. Its subsidiaries include HGS International; Hinduja Global Solutions Inc.; HGS (USA), LLC; HGS Healthcare, LLC; HGS EBOS, LLC; HGS Colibrium LLC; HGS Canada Inc.; Hinduja Global Solutions Europe Ltd.; Hinduja Global Solutions UK Ltd.; HGS St. Lucia Ltd.; HGS AxisPoint Health LLC; HGS Digital LLC and Hinduja Global Solutions MENA FZ-LLC. HGS International is primarily engaged in investment activity. Hinduja Global Solutions Inc. markets and provides voice and non-voice-related customer contact and business process outsourcing services to its clients. HGS (USA), LLC operates in four cities in the United States. HGS Healthcare, LLC renders business process management services to healthcare clients.
Hinduja Global Solutions Ltd. engages in the provision of outsourcing solutions. The company is headquartered in Bangalore, Karnataka. The firm offers voice and non-voice-based services such as contact center solutions and back-office transaction processing across America, Canada, Europe, Asia and the Middle East. Its subsidiaries include HGS International; Hinduja Global Solutions Inc.; HGS (USA), LLC; HGS Healthcare, LLC; HGS EBOS, LLC; HGS Colibrium LLC; HGS Canada Inc.; Hinduja Global Solutions Europe Ltd.; Hinduja Global Solutions UK Ltd.; HGS St. Lucia Ltd.; HGS AxisPoint Health LLC; HGS Digital LLC and Hinduja Global Solutions MENA FZ-LLC. HGS International is primarily engaged in investment activity. Hinduja Global Solutions Inc. markets and provides voice and non-voice-related customer contact and business process outsourcing services to its clients. HGS (USA), LLC operates in four cities in the United States. HGS Healthcare, LLC renders business process management services to healthcare clients.
Revenue Growth: Q3 operating revenue was INR 1,075.4 crores, up 1.1% year-over-year but down 1.4% from the previous quarter, reflecting muted growth due to account-specific volume ramp-downs and slower client additions.
Profitability Focus: Management prioritized margin expansion over top-line growth, delivering an EBITDA margin of 11.2% for the quarter despite revenue softness.
Strong New Client Wins: 21 new logos were added in digital operations and tech services, marking one of the best quarters for new signings and expected to support future growth.
AI & Solutions Traction: Significant progress in AI-infused delivery, with solutions like Interaction Intelligence and AMLens showing measurable productivity gains and early revenue traction.
Digital & Media Momentum: Digital and media services now make up 45% of operating revenue, with focus on upselling, ARPU growth, and rural expansion through Mission Bharat.
Solid Balance Sheet: Net worth stood at INR 8,206.5 crores and net treasury balance at INR 5,227 crores, indicating strong liquidity and disciplined capital allocation.
Guidance & Outlook: Management remains cautiously optimistic, expecting gradual improvement in growth and margins, underpinned by AI-led differentiation and disciplined execution.
