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Dreamfolks Services Ltd
NSE:DREAMFOLKS

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Dreamfolks Services Ltd
NSE:DREAMFOLKS
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Earnings Call Transcript

Earnings Call Transcript
2025-Q2

from 0
Operator

Ladies and gentlemen, good day, and welcome to the Dreamfolks Services Limited Q2 and H1 FY '25 Earnings Conference Call. [Operator Instructions] Please note that this conference is being recorded.

Before we begin, let me remind you that this discussion may contain forward-looking statements and may involve known or unknown risks, uncertainties and other factors. It may be viewed in conjunction with the company's business risks that could cause future results, performance or achievements to differ significantly from what is being expressed or implied by such forward-looking statements.

Today on this call, we have with us Ms. Liberatha Kallat, Chairperson and Managing Director; Ms. Giya Diwaan, Chief Financial Officer; Mr. Balaji Srinivasan, Executive Director and Chief Technology Officer; and Mr. Sandeep Sonawane, Chief Business Officer.

I now hand the conference over to Ms. Liberatha Kallat. Thank you, and over to you, ma'am.

L
Liberatha Kallat
executive

A very good evening, everyone, and thank you for joining us on the earnings conference call for the second quarter and first half of the financial year 2025. We announced the financial results earlier today, and I hope you had a chance to go through the results. I invest the presentation and press release, which are available on the stock exchange and on the company's website. Our organization reported steady revenue growth in this quarter with 12.2% year-on-year increase to INR 316.9 crores in Q2 FY '25. The gross profit for the quarter stood at INR 39.2 crores, marking 11.9% growth and achieving a gross margin of 12.4%.

The first half of the fiscal year has been characterized by recent performance, with revenue increasing by 16.2% year-on-year to INR 637.7 crores and gross profit surging by 21% year-on-year to INR 76.8 crores, which equates to a gross margin of 12% in half yearly -- first half financial year '25, an improvement from 11.6% in H1 FY '24.

Our adjusted EBITDA for the quarter was recorded at INR 25.5 crores with an adjusted EBITDA margin of 8.1%. For H1 and FY '25, the adjusted EBITDA reaches INR 3, [ INR 31.3 crores ], reflecting a year-on-year growth of 10.6% and an adjusted EBITDA margin of 8%. Over the preceding quarters, our discussions are centered on the strategic direction of our organization. Fundamental to these strategies is the principle of diversification and expansion encompassing a broad spectrum of services beyond airport lounges. Clients belonging to different sectors and a wider geographical reach. Our commitment to these strategies remain persistent, element with the dedication of our team that we have seen positive outcomes on these plans during the quarter.

In alignment with our strategic initiative to broaden our horizon beyond airport lounges we have in this quarter, embarked upon provision of highway dining services to our customers. These new services enable us to cater to the needs of the highway travelers by offering them superior dining experiences during their transit. These services are anticipated to be accessible at 600-plus establishments situated along the key national highways. Furthermore, we have augmented our service offering with an introduction of excellent budget services for the convenience of our clients. There have been other notable developments in these services other than India airport plan.

We are pleased to report that our golf services are gaining momentum, as evidenced by the addition of cost equity which offers coaching sessions and [indiscernible] dedicated to cascade. The increase in popularity of golf in India is a trend we anticipate during quarters and we'll continue our efforts to us adding more courses throughout the country to make this course more accessible for the customers. First of all, our [indiscernible] services have been enhanced by the addition of new [indiscernible] in Africa. With respect to the diversification of our client base, our team have a considerable progress in onboarding new enterprise clients during this quarter. Our collaborations have expanded to include 7 enterprises from various sectors.

To highlight a few noteworthy partnerships, we have established a relationship with Akasa Air, the latest entrant in the airline industry. As part of this collaboration, Akasa Air crew members will be granted access to our airport lounges, providing them with the space to unwind between flights, thereby offering an alternative to hotel accommodation of long wait internal areas. In addition, we have engaged in collaborative campaign with Amazon during the Amazon [indiscernible]. Our services were integrated with Amazon Pay on the co-branding [indiscernible] statement page, enhancing the customer experience during this promotional period.

Another addition to our portfolio is countrywide network, a loyalty pump, specializing and rewards and recognition on incentive programs for other corporations. Through this partnership, Dreamfolks Services will be incorporated in the reward and education offerings. These examples represent just a few of the new enterprises that have joined our extensive list of clients. For further details on our slide expansion are [indiscernible], who will provide additional insights. We are pleased to inform that we have maintained 100% coverage at all Indian airports. During the quarter, we have extended our low services to include 3 new lounges at Pune Airport and the Business Cloud lounge at Pune International Airport.

Following these additions, the aggregate number of lounges within India featuring [indiscernible] business has been 74 lounges. On the international front, we have also augmented our global lounge network with additional lounges. In total, 38 lounges have been integrated into our international network with a big dominant expansion occurring in Asia. Now allow me a few minutes to talk about the industry. The future of the travel industry continues to look [indiscernible] in India with expectation of global growth driven by a combination of social economic factors, technological advancement and strategic initiatives by the government as well as the company's operating in the states like [indiscernible]. Projections by the world's closer [indiscernible] council such as that the sector could grow at an annual rate of 6.9% to reach $512 billion by 2028, accounting for a significant portion of the national [ GDP ].

As the number of airports in India continues to rise, especially in high-traffic markets and Tier 2 and Tier 3 cities, existing airports are expanding their lounge facility, thereby accommodating a greater number of travelers. And Civil Aviation Ministry has expressed optimism about the future growth of the aviation industry in India. It has set an ambitious target of increasing the number of airports in the country from 148 in FY '23 to 235 by 2030. One of the key drivers of growth will be the domestic tourism, with a population of over 1.3 billion and a rapidly growing middle class, the potential of internal travel demand implement. International [indiscernible] also set to expand with Indian position as a sample destination for cultural, spiritual adventure and well as tourism. The [indiscernible] comfort to stream data processes and into infrastructure are likely to peculate this growth.

Another industry we are associated with is the credit card industry. The credit card industry in India is filed for significant expansion, shared by concerns of technology advancements, regulatory changes and evolving [ continue ] behavior. In recent years, the penetration of credit cards has seen a heady increase with the retail bank of India reporting a rise in the number of credit card accounts. The number of credit cards in circulation has grown by 14.1% in Q2 year-on-year to 1.6 -- 106.1 million. A certain credit card in case in India can be attributed to civil factors. The banking landscape is undergoing a significant transformation.

With a growing number of times, credit card and fintech companies, partnering with start-ups and new age business to encourage credit card usage. It is projected that the number of credit cards will increase by 33x over the next 2 decades, driven by the shift towards digital payments. Further, factors such as growing middle class, increased digitalization and a shift towards captive transactions have contributed to this uptrend. Demographic trends are also in favor of credit card growth. With one of the youngest population in the world, India's Gen Z and millennials are more open about credit card as a preferred mode of payment.

As to conclude, Dreamfolks has demonstrated its growth pattern by delivering strong performance in the quarter as well as the first half of the financial year. The static decision and expansions we have undertaken this quarter from diversifying our services to enhancing our lounge network will bear fruit in future. A technology management and swift response to service destruction further intensify our commitment to operational excellence and customer satisfaction. These accomplishments are not only a testament to our team's dedication but also a clear indication of our capacity to navigate challenges and maintain a trajectory of reliable service delivery.

As we look ahead, we remain focused on leveraging our strength and exploring new opportunities to continue this upward front. We are confident that the strategic initiatives coupled with positive outlook for the aligned industries will propel us towards greater heights in coming years.

With this, I would like to invite Sandeep to give an update.

S
Sandeep Sonawane
executive

Thank you, Liberatha. This quarter was an eventual one as far as the business was concerned, I'm happy to discuss strategic trajectory that our organization has embarked upon in the recent quarter. As Liberatha mentioned, our strategy remains rooted in diversification in terms of services, clientele and of course, geographical expansion and improving our footprint there. During the quarter, our organization has taken a significant stride in expanding our service offering, aligning well with our strategic goals of growth and diversification. We have launched higher dining services to cater to the need of travelers on 60 key highway rules, emanating from major cities like [indiscernible], Mumbai, Bangalore, Chennai, et cetera, which plans to make these services available at over 600-plus establishments.

Our higher network continues to grow and roll travel gain profanity, [indiscernible] is proud to extend its premium hospitality to ensure travelers enjoy exceptional dining at every stop along their journey. Additionally, we have introduced excess baggage services to enhance the convenience for our clients where eligible cardholders can ship their excess luggage free of cost from inside the airport premises. Furthermore, we have significantly diversified our client base, adding new 7 enterprise clients from various sectors, and we continue to do so. In contusion, our company stands at the forefront of service innovation and strategic expansion.

The initiatives we have undertaken this quarter from the introduction of [indiscernible] service to expansion of our airport line network reflects our dedication to meeting the evolving needs of our client and travelers worldwide. As we continue to diversify our offering and 4 new partnerships, we remain committed to excellence and the pursuit of growth. These advancements are not just milestone, but stepping stones towards the future, where our company -- company sales to benchmark for service and innovation in the industry. Thank you.

Now I hand over mic to Bala.

B
Balaji Srinivasan
executive

Thank you, Sandeep. Our state-of-the-art technology infrastructure is a backbone of a company's success. The core of our business is a proprietary platform aimed at providing our customers a [indiscernible] experience. Our platform with the realization of a vision to provide a seamless experience for every individual who interacts with the services. Our tech forms one of the key differentiators we have at the company. With respect to that, we are able to develop and offer our banking partners, customized as well as advanced products to optimize the spend by pushing targeted products to the end consumer. This will drive a high-quality and a personalized value proposition, into a conventional one-size-fit-all solution.

The agility of our platform has saved the way for forging new alliances and broadening the spectrum of our services. We follow an asset-light philosophy as our entire platform technology is cloud-based, which allows lounge operators and other partners to check the consumer's benefit on a real-time basis. Our advanced technology empowers seamless access to a wide range of airport services through various channels, including credit and debit cards, card issuer applications, our own apps, self-taken [ PR ] and web-based votes. The seamless integration of technology with our banking partners have enabled us to reshape the benefit structure allowing for a deeper and more intuitive connection between our platform and the services.

In conclusion, our proprietary tech platform is more than just an asset. It is actually the backbone of Dreamfolks, fueling our growth and enabling us to be [indiscernible] mark on the travel industry. As we look to the future, we remain dedicated to leveraging our technological capability, [indiscernible] value to our clients and partners alike.

Now I will hand over to Giya for an update on the financials for the quarter. Over to you, Giya.

G
Giya Diwaan
executive

Thank you, Bala, and a very good evening to everyone. I will begin by giving you the quarter 2 FY '25 highlights first. With a focused approach from the team, we continue to see steady performance across key operating metrics. The company reported a revenue of INR 316.9 crores marginal growth of 12.2% from INR 282.5 crores in quarter 2 FY '24. The company continues to have strong customer relationships and a focus to expand existing relationships to build sustainable and reliable revenue stream. Gross profit grew at 11.9% Y-o-Y to INR 39.2 crores in quarter 2 FY '25 as compared to INR 35.1 crores.

Gross profit margin was at 12.4% in quarter 2 FY '25, similar to quarter 2 FY '24. Adjusted EBITDA, adjusted for noncash ESOP expenses was at INR 25.5 crores, down by 4% as compared to INR 26.6 crores in quarter 2 FY '24. This reduction is largely due to our commitment to investing in talent across various regions, aimed at enhancing our performance and foster long-term value for all stakeholders adjusted EBITDA margin was at 8.1% as against 9.4% in quarter 2 FY '23. Profit after tax was at INR 16 crores as compared to INR 17.7 crores in the same quarter of last year. PAT margin declined to 5.9% in quarter 2 FY '25 from 6.3% in quarter 2 FY '24.

We continue to have a strong balance sheet with our network currently at INR 264.8 crores, up 35.8% compared to the same time last year. Our cash and cash equivalent balance as at quarter end stood at INR 45.7 crores. During the quarter, we witnessed an increase in our debtors due to implementation of spend-based programs by most of our clients. This resulted in a temporary increase in our working capital cycle but resulting to slightly lower net investment income during the quarter.

Now moving on to highlights for the first half of FY '25. The revenue grew by 16.2% Y-o-Y to reach the INR 637.7 crores in half year FY '25 as against INR 548.8 crores in half year FY '24. Gross profit for first half of FY '25 was at INR 76.7 crores, growing by a strong 21% Y-o-Y from INR 63.5 crores in first half FY '24. Gross profit margin was at 12% in first half of FY '25 versus 11.6% in first half of FY '24. Adjusted EBITDA for the first half of FY '25 was at INR 51.3 crores supporting a growth of 10.6% Y-o-Y. Adjusted EBITDA margin was at 8% in first half of FY '25 as compared to 8.5% in [indiscernible]. Tax stood at [indiscernible] crores at INR 30.6 crores in first half of FY '24. That margin end first half of FY '25 was at 5.2% versus 5.6% in first half of FY '24.

Earnings per share for the first half of FY '25 stood at 6.3%, up 7.8% Y-o-Y. We remain confident about delivering sustainable growth backed by our global financial and track report and efficient asset-light business model and low-cost operating framework. This confidence is further reinforced by our strategic initiatives that are projected to result in a sustainable revenue stream.

Now with that, I would like to close my remarks, and we are happy to open the floor for questions.

Operator

[Operator Instructions] Our first question is from the line of [ Omkar Chinas ] from Trade James Private Limited.

U
Unknown Analyst

As recently entered into the highway dining business, I want to know how [indiscernible] in the service defer from the traditional restaurant business, which are more popular among the travelers in India. So I want to know what is the marketing efforts and strategies companies able to promote to get more number of visits to that?

U
Unknown Executive

So it is different, first of all, it is different from the regular offering that you and me are availing today as far as the food is concerned. Here, what we are talking is basically a benefit that will be given to the consumer on the card that he or she is holding. So for example, imagine if you are traveling from, say, on a highway from [indiscernible] Pune and in 2, you have a food court. And what if you are traveling along with 2 or 3 [ hour ], so you actually go into the outlet, which is part of our outlook base, and you go there and tap your card and again the benefit as a free need, which is again offered or sponsored by some of issuer. And the other members of the -- your family or reason for that matter related can enjoy at a discount [indiscernible]. So this is the offering that we are giving, which is actually in the form of benefit on the card by the issuer. So that is question number one or rather answering to the first part of question.

The second part of the question in terms of what are the efforts that you are doing? Of course, we will communicate that to the consumer. One is, of course, the issuer will communicate to the consumer as a part of a standard communication. Secondly, as a consumer view will add the participating outlets also know that these are the outlets which actually have these card programs, and I can actually benefit -- sorry, enjoy the benefit on my card in these outlets. So of course, this will happen simultaneously.

U
Unknown Analyst

Okay. Okay. Sir, coming follow-up by this question. In the [indiscernible] business model is asset light model, right?

U
Unknown Executive

Yes. Yes.

U
Unknown Analyst

It's asset-light model. [indiscernible] is the -- the asset like model is managed by third color management side?

L
Liberatha Kallat
executive

So the model is going to be the similar thing which we are doing it right now also with the airport. So here also, it's not going to be our outlet as we are going to partner with the FMBs, which are present at the highway. So obviously, there is no investment from Dreamfolks.

U
Unknown Analyst

Okay. And my last question is what is the average deal footprint airport lounges in the present quarter? And what is the average ticket size per customer?

L
Liberatha Kallat
executive

The total tax for this quarter for us was 2.59 million and Nick, there is nothing like a at kind of footfall rates which we capture actually because there's a blend of a lot of different kind of fees, which we charge to different stakeholders.

Operator

Our next question is from the line of Shreyans Mehta from Equirus.

S
Shreyans Mehta
analyst

My first question is on the industry. So we were thinking that probably in terms of credit card, the spend base limits, which were there would be true. But now we are seeing a lot of companies, again, increasing the spending limits or probably the restrictions for accessing the lounge. So how does one see this moving? It's just that 1 bank has started. So how should one look at this portion?

L
Liberatha Kallat
executive

So Shreyans, I think we have also updated about the spend base earlier also that it is not completely implemented and there are changes happening. So it's not that the previous, [indiscernible], I mean it has started from last December onwards, right, going to be a year, but not completely complexed. I would say that still this exercise is on. And we would say that right now, it's just 1 issuer who has further change or enhance the spend limit. And there will be others which will be following now in terms of changing the benefit.

I would say that all these were -- I mean, we would not say that we are completely considered that these changes would happen. But yes, I would say that this will further take at least a year for us to stabilize. So yes, there will be these changes in terms of additional limit enhancement that will be happening.

S
Shreyans Mehta
analyst

Got it. And despite that, we still continue to maintain our 20% revenue CAGR growth for, let's say, at least next couple of years?

L
Liberatha Kallat
executive

So Shreyans, it will be very difficult right now to talk about it because last time ever have actually given the forecast I would say that there will be a change in it because the way the spend limits are increasing. I would say that there are chances that we will not be able to stick on the projections that we have given in the past. So -- and I will not be able to even commit directly right now because, as I told you, that these changes will further take place and which will take a year for us. So I would say that at this moment, it will be very difficult to comment anything on the projection.

S
Shreyans Mehta
analyst

Got it. And just 1 clarification, when you're saying probably there could be this 12%, whatever numbers we have given. So you're talking about particularly this year or probably even next year? So how should one look at '25?

B
Balaji Srinivasan
executive

I think Shreyans, what are the developments. Revitas mentioning is, it's early stage for us. So we are also very closely observing and monitoring the trends in the market. So as of now, I don't think the visibility is there of how the programs will be in the next couple of years. There is a trend that typically when something is done, typically, there are new projects or new parts that are launched, which may have newer benefits and the demographic shift of users will migrate from 1 crop program to another program within the same issuance portfolio and across [indiscernible] portfolios. But for us to actually quantify what the number would be, I think we are fairly early, and we probably don't have enough data to quantify that.

S
Shreyans Mehta
analyst

Got it. Got it. Sure. Second question is in terms of the revenues from other segments or non-loan segment, what is that proportion in 1H? And what could be one in FY '24 if that November is available?

B
Balaji Srinivasan
executive

So currently, it is around 6.7%. -- which has actually increased if you were to see shares. I think last time when we had a call, we said we moved in the last 2 to 3 years from 2% to 6%. However, it is improving. And we continue with our guidance of having 20% contribution of all the other services other than the launch in the next 4 to 5 years.

S
Shreyans Mehta
analyst

Got it. Got it. Got it. And the last question from my side. In terms of employee benefit expense, can you just split between the e-shop cost? And what is the additional cost? You do the addition to the employee count?

L
Liberatha Kallat
executive

[Okay. So Sean, the ESOP cost comparatively from the previous quarter, has not increased much. So primarily, the increase is driven by the recruitment and the recruitment related expenses. Okay. So is it fair to assume that this number on a recurring basis would be clearer to end or a half quarterly basis? It would remain in the same range because we are hiring as we had mentioned, that we are hiring across the regions. So there would be an investment in the talent related cost.

Operator

Our next question is from the line of [ Marisa Mata ] from [ One ]Guardian Services.

U
Unknown Analyst

So 1 thing I wanted to ask is the technical glitch that we had recently faced. Can you just explain a little bit about that? And what sort of precautions we are taking it going forward?

L
Liberatha Kallat
executive

So there was integration, which was actually ongoing, and that was 1 of the reasons that this has taken place. So it was -- so it was integrating with one of our clients, and it was also an international integration, which we were doing for 1 of 4 kinds. So I would say that because of those changes, which were happening that [indiscernible] happen. And if you have to ask me that if you have taken care for the future, yes, we have to ensure that this does not happen. And I think our CTO will update you on this.

B
Balaji Srinivasan
executive

Yes. Actually, we have integrations with multiple partners. So one of the things that typically happens is there are upgrade cycles that happen. And in case there is a mismatch in that upgrade cycle, some of these things tend to occur. So it was 1 of those cases, one-off like it was mentioning. And I think we have taken tens to ensure that there is no [indiscernible].

U
Unknown Analyst

Okay. Okay. And my second question was regarding the increase in trade receivables. It has increased to INR 140 crores as compared to March quarter. So any particular reason for it?

L
Liberatha Kallat
executive

Yes. So the reason was -- so I will actually go back to first answering in terms of that's why the spend base has also started, okay? So the thing is because of the cost increase as well as the client end. Now what is happening is that the clients have actually budgeted a certain amount for this particular service the benefit what they are giving to their customers. And as the budget was exhausted. So it was in terms of the approvals, which was taking time at that end. So that led to a delay in the payment from then to us. And that was the reason that why we actually had to use it.

Operator

Our next question is from the line of [indiscernible] RSP Ventures.

U
Unknown Analyst

As you can see that we extract employee expenses. I would just like to know where the employees will be specifically used in the noninterest a similar increase in revenue at intaking [indiscernible] expenses.

B
Balaji Srinivasan
executive

Yes. So there is a finite answer and a little not so finite answer to your question. One is basically why we have taken employees, it is absolutely as a part of our expansion strategy. We do not want to be dependent on 1 type of client, and we do not want to have only 1 type of service. So we are expanding services on 1 side and you would have heard in the call that there are many, many services that we have added.

On the other hand, we are not wanting to be dependent on clients and hence we are adding enterprise as a client. However, just to tell our people that when we add an enterprise, the revenue coming out of enterprise is not comparable to a bank. It will be far, far smaller. So one, point number one. Point number two, if you were to look at the go-to-market strategy, we are a [indiscernible]. So we are dependent on actually going to dose enterprises or industries where we are able to really talk to a few clients and get bigger volumes. So as we speak, we have already started doing that, and that has long gestation periods. And because of which it will take time for us to really see a significant improvement in the revenues coming from enterprises.

And that is why we keep giving guidance that 20% of the revenue will happen only after 4 to 5 years because it's a very slow burning process. And we continue to see that. I mean -- and to answer your specific question in terms of how much it is. Frankly speaking, we have increased our employee by almost 12 to 20, and that's the plan. So we've hired few and we will hire a few in the coming quarters. If I want to just give you a guidance, if I were to just do a mathematics of our overall GDP to the number of employees, if you want to take that or maybe our turnover rise by the number of employees that will give you a fair idea as to what is the contribution of our employees in terms of revenue in future.

U
Unknown Analyst

Okay. And certainly, we put that have had a [indiscernible], so there was an issue and a stable part by the airport operator with regards to financing the contract. So is the contract impact or the increase in one book. Your voice was [indiscernible]. Can I be first to answer more? [Technical Difficulty].

L
Liberatha Kallat
executive

It is not clear.

U
Unknown Analyst

Yes. With respect to technical needs, there was an issue and the airport operator had mentioned that there was some sort of discrepancy in the contract which had occurred from your end. Is the contract impact everything fine with the [indiscernible] now?

L
Liberatha Kallat
executive

So all the contracts are intact, and there is no such glitch in terms of our contract getting expired or there was an issue with the contract with the operator. If the contracts were not in place, I would say that the program would not be running. So all the contracts at both the ends with the clients and the operators are in place.

Operator

Our next question is from the line of [ Ankit Pande ] from [indiscernible] Capital.

U
Unknown Analyst

My first question is on the number of passenger and successful lounge. We are kind of seeing the decline over the past 2, 3 quarters. So even though the credit card on the total passengers are increase in. Just wanted to understand where this number will stabilize? Can you just give a rough? Can you just throw some color on the same?

B
Balaji Srinivasan
executive

So your statement entirely is not right. It is still positive. It was still positively growing. However, your statement is right in the manner that it is the growth is decelerating and I agree. And this quarter is the first quarter where we are seeing actually the [indiscernible] actually lesser than what it was corresponding period, which is first half of the year. So if you were to really look at the macros, they are very well intact, whether it is airport traffic or for that [indiscernible] credit card growth.

However, as we mentioned also in our previous quarter earnings call, that the spend-based program that is getting implemented by banks, we [indiscernible] best in terms of putting our simulating models to ensure that we are closer to what would be the reality. But this time around, we have seen that the numbers are a little sharper in terms of decline than what we are expecting. And unfortunately, it is still not [indiscernible]. Not all every single client has actually implemented this. And I'm sure it's also in the common domain, which we knew also as a consumer received from the bank. Recently, one of the banks actually increased the spend limit quarterly spend limit from 35,000 to 75,000. So that we did not expect because we thought that the bank had already introduced this system.

But now with further increasing and becoming sharper, I think this is what is not low, and we cannot actually foresee and we cannot actually put it in our forecast. So these are some of the uncertain changes that we are seeing and witnessing in the spend-based program. And that is why our inability to really put a number to the forecast properly, though we keep doing that.

U
Unknown Analyst

Sure. And on the guidance front, on the gross margin guidance, are we still intact? Or any change in that?

L
Liberatha Kallat
executive

No. We will stick to our gross margin guidance. So there will not be any change in the gross margin.

U
Unknown Analyst

Sure. And if I missed on the revenue front, are we going back from the 20% growth guidance for FY '25?

L
Liberatha Kallat
executive

So I told you that it would be very difficult for me to right now to give you any right answer on this because we are further seeing the changes happening because with the existing clients who have already implemented the spend base, have quarter started changing in terms of our limits. So I would say that actually give you the right answer, it will be very difficult because this thing in terms of the changes will still further take another year or so. So yes, and I would say that, yes, there will be certain changes in terms of whatever was given as a guidance in our last quarter.

Operator

[Operator Instructions] Our next question is from the line of Shreyans Mehta from Equirus. [Technical Difficulty]

Our next question is from the line of Ayush, Individual Investor.

U
Unknown Analyst

Unfortunately, I have to join back the queue.

Operator

Sure. Our next question is from the line of [ Niraj Visaka ] from Prosper Chief Financial Services.

U
Unknown Analyst

Sir, I understand that our business -- company's business is -- depends on the complementary benefit available to the cardholder to access the lounges. And so the continuation of the complementary benefit to the card holder is necessary. Is it my correct understanding?

L
Liberatha Kallat
executive

Yes and no, both.

U
Unknown Analyst

So can you explain why? Yes, I understand, but why no?

L
Liberatha Kallat
executive

Yes. So yes, you are right that actually, if you look at it the way the business start, it was more providing the benefit of the shareholder, which is a complementary benefit, which was given by the network provider or the issuers. However, right now, it's not just a dependency on the 3 benefit, which has been provided by them. Right now, the company is working with enterprises. They are also working with airlines. We are also working with e-commerce. So I would say that there are multiple and different customers who are coming.

So it is not that you only a complementary benefit given on the credit card. There are enterprises who are giving this as a benefit to their employees or even to the vendors, right? I would say that -- when I say that [indiscernible] also giving it as a loyalty benefits to their customers, then airlines are also giving us a loyalty benefit as well as customers an option to buy the lounge or the other services. So I would say that, yes, it used to be only as a complement benefit earlier, but right now, it is not just one of the case. There are other options there.

U
Unknown Analyst

But what is the contribution of the other business from the -- other than the cardholder? You mentioned that there are the airlines OTA, enterprises, et cetera. But what is that percentage from that, that they are providing the total business?

L
Liberatha Kallat
executive

So right now, the majority, yes, is from the complementary. But however, if you see that the other lines are also growing. So I would say that it is too early right now. But yes, eventually, you will see that the spread will also change.

B
Balaji Srinivasan
executive

We did also mention about Amazon during the prior day period, Amazon Prime day period. You, as a consumer could have actually gone there and await the services where we said that [indiscernible] as a consumer, you will get 25% discount on the walking rates, and you can buy the lounge access and actually do an access the lounge and use the benefit. So these kind of things we are doing. But yes, to answer your specific question, yes, it is very small as of now but it will be growing, and it will be growing exponential.

Operator

Due to the interest of time, that was our last question for today. I would now like to hand the conference over to Ms. Liberatha Kallat for closing comments.

L
Liberatha Kallat
executive

Thank you all for joining our earnings call today. We hope your queries have been answered. For any further queries or information, please contact our Investor Relations team at [ E-byte ]. On behalf of the company, I thank you all once again for your time and participation. Do take care of yourselves and good bye. Thank you very much.

Operator

Thank you. On behalf of Dreamfolks Services Limited, that concludes this conference. Thank you for joining us, and you may now disconnect your lines.

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