City Union Bank Ltd
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Earnings Call Analysis

Q2-2025 Analysis
City Union Bank Ltd

City Union Bank Reports Strong Growth and Improved Asset Quality

In Q2 FY '25, City Union Bank achieved a robust 12% growth in advances, reaching INR 48,422 crore, while deposits rose 9% to INR 57,369 crore. Asset quality improved with gross NPAs declining to 3.54% and net NPAs to 1.62%. The bank anticipates achieving net NPAs between 1% and 1.25% by year's end. Their net interest margin grew to 3.67%, an increase driven by higher yields on advances. The cost-to-income ratio decreased to 47.06%, reflecting operational improvements. With new digital initiatives expected to bolster growth, the bank is positioned for better performance in the second half of FY '25.

Navigating Through Historic Waters

City Union Bank, celebrating its 120th year, continues to build on its legacy while positioning itself for future growth. The management highlighted their commitment to maintaining operational standards as they blend traditional banking with innovative digital initiatives. The CEO, N. Kamakodi, invited investors to note the bank's strategic pivot towards enhancing digital capabilities, which is expected to augment future growth and efficiency.

Sturdy Growth in Advances

In Q2 FY '25, the bank registered a commendable 12% year-on-year growth in advances, increasing from INR 43,688 crores to INR 48,422 crores. This growth trajectory is propelled by a strong focus on MSME and personal gold loans, marking a notable comeback compared to slower growth periods in 2023. The CEO expressed optimism about reaching growth rates aligned with industry targets.

Improvement in Financial Metrics

City Union Bank reported a 10% year-on-year increase in interest income, rising from INR 1,304 crores in Q2 FY '24 to INR 1,434 crores in Q2 FY '25. Additionally, the bank's net interest margin improved from 3.54% in Q1 FY '25 to 3.67%, reflecting effective management of interest revenues amid rising pressure on margins. The bank's cost-to-income ratio also saw improvement, decreasing from 49.34% in Q1 FY '25 to 47.06% in Q2 FY '25.

Stable Asset Quality

On the asset quality front, City Union Bank maintained a commendable trajectory. The bank's net NPA (non-performing asset) ratio is projected to improve to between 1% to 1.25% by year-end. As of Q2 FY '25, the net NPA was recorded at 1.62%, down from 2.34% in the same quarter last year. The total slippages registered were INR 176 crores, while recoveries exceeded slippages at INR 265 crores, underscoring the bank’s resilience in managing asset quality.

Deposits on the Rise

The bank also witnessed a robust 9% growth in deposits, reaching INR 57,369 crores as of Q2 FY '25. This steady rise in deposits is crucial as it supports the bank's lending capabilities. The average credit-deposit (CD) ratio stood at 84%, indicating a well-balanced funding structure.

Future Growth Prospects

Looking ahead, City Union Bank is set to introduce new retail lending products, with operations ramping up in Q4 FY '25 and significant contributions expected in FY '26. Emphasizing caution, the bank plans to maintain focus on secured lending segments, reaffirming a commitment to financial prudence amid increasingly competitive market conditions. Management expects to achieve not less than an industry-level growth rate by the end of FY '25.

Key Strategic Initiatives

The bank intends to enhance its digital capabilities, strengthening its MSME digital lending model along with expanding into new secured retail lending avenues. This transition is likely to incur upfront costs, but management anticipates that it will yield benefits moving forward. The expected incremental expenditure for new initiatives is around INR 30-35 crores.

Conclusion: Positioned for Growth

City Union Bank's recent financial results illustrate a resilient business model poised for growth. With a strong emphasis on improving asset quality, innovative digital strategies, and a solid capital base, the bank is well-positioned to enhance shareholder value. Investors can remain cautiously optimistic as the bank aims to leverage its historical prowess while adapting to modern challenges.

Earnings Call Transcript

Earnings Call Transcript
2025-Q2

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Operator

Ladies and gentlemen, good day, and welcome to the City Union Bank Limited Q2 FY '25 Conference Call hosted by AMBIT Capital Private Limited. [Operator Instructions] Please note that this conference is being recorded.

I now hand the conference over to Mr. Prabal Gandhi from AMBIT Capital. Thank you, and over to you, sir.

P
Prabal Gandhi
analyst

Thank you, Neha. I once again welcome everyone for the City Union Bank's Second Quarter earnings call. We have with us Mr. N. Kamakodi, MD and CEO; Mr. R. Vijay Anandh, Executive Director; and Mr. J. Sadagopan, CFO.

Without further ado, I'll hand over the call to Dr. Kamakodi for his opening remarks. And post which, we can open the floor for Q&A. Thank you, and over to you, sir.

N
N. V. Kamakodi
executive

Good evening, everyone. Heartily welcome to all of you for this conference call to discuss the unaudited financial results of City Union Bank for the second quarter half year ended 30th September 2024. The Board approved the results today, and I hope you all have received the copies of the results and the presentation.

At the outset, our bank is completing 120th year of operation this year. I take this opportunity to salute all of our predecessors who had laid a foundation for our growth and also thank our staff, our customers and investor community at large, who has shown great faith in our bank. The date of incorporation was 31st October 1904. In our Q4 financial year '24 and the Q1 financial year '25 con calls, we have shared with you all our expectations for our current financial year as below. With all the new digital initiatives supported by strengthened top senior level management, we could see visibility on growth front going forward.

We are also looking for other revenues for growth and putting our best effort to reach the industry level growth as soon as possible in credit. Post the MSME digital lending model will be expanded to secured retail lending such as housing, LAP, micro LAP. In our last con call, we had also stated that we are building capacity as well as human resources in order to support our retail credit.

On asset quality front, we will continue with the trends of reduced slippages coupled with the improved recovery for the current year. Our ROA back at our long-term average of 1.5% and it should continue. Since we are taking the cost upfront, our cost-to-income ratio will be slightly higher in the current year. And once the benefits of digital lending and other initiatives transpire into growth, the CIR will start coming down. We reduced slippages and improved recoveries will help to maintain our PAT growth. These are all the points I shared with you all during Q4 financial year '24 and the Q1 financial year '25 con calls as the expectations for the financial year, '24, '25.

For the current quarter and the current half year ended on 30th September 2024, we are almost on track on the expectations, which we shared with you all. We had registered a 12 percentage advanced growth for Q2 financial year '25 year-on-year, and our advance increased to INR 48,422 crores from INR 43,688 crore in Q2 financial year '24. You may observe, we restarted our growth at the beginning of 2022 post-COVID and reached the 14 percentage growth for the December 2022 compared to the previous year 31st of December 2021.

The calendar year '23 was not good for us as we had to unwind our KCC gold portfolio among other things. And growth for December 2023 slipped to 2 percentage compared to December 2022. We restarted in January 2024 and reached a double-digit growth for June 2024. Also on a sequential basis, that is compared to 30th of June 2024, our advances has increased by more than INR 2,100 crores, a 5 percentage growth in Q2, and we had achieved the double-digit growth consecutively in the last two quarters.

We have seen considerable improvement in our efficiency levels of credit sourcing, along with the digital transformation has resulted in reasonable credit growth. Our plans in pipeline like retail vertical and other revenues in advances will support us in terms of our credit growth once they are all taking a shape. Actually, if you speak, the current credit growth is achieved only with our traditional business lines like MSME, gold loan, et cetera. Actual incremental goal -- credit growth from the retail and all are yet to start. So whatever growth we have achieved so far this 12 percentage is basically from our core business, which we had done in the past.

Our deposits had grown by 9 percentage and stood at INR 57,369 crore growth for Q2 '25 as compared to INR 52,714 crores for Q2 financial year '24. In Q2 financial year '25, our deposits has increased by INR 2,512 crores, a 5 percentage growth in the current quarter. So the average CD ratio for Q2 financial year '25 stood at 84 percentage. Cost of deposits stood at 5.73 percentage for H1 financial year '25 which is almost similar to the last quarter, that is Q1 financial year '25.

On asset quality front, as we stated earlier, the trend of recoveries over and above the slippages is continuing. For Q2 financial year '25, the total slippages is INR 176 crores, while the total recoveries is INR 265 crores, consisting of INR 201 crores from live NPA accounts and INR 64 crores from the technically written off accounts, resulting in the, let's say, the slippages falling below the recoveries.

For the half year ended financial year '25, our total slippage was INR 354 crores as against INR 607 crores in the first half last financial year. On the other hand, our total recoveries in H1 financial year '25 is INR 501 crores, consisting of INR 393 crores from live NPA accounts and INR 108 crores from technically written off account. As a result, our gross NPA percentage has sequentially decreased from 4.66 percentage on, let's say, last year, 30th September, 4.47 percentage in Q3, let's say, that is December 2023, 3.99 percentage for the 31st of March 2024, and the 3.88 percentage in, let's say, 30th of June 2024, and now further reduced to 3.54 percentage for the current quarter, 30th September 2024.

Similarly, our net NPA number has reduced to INR 775 crores and the net NPA to 1.62 percentage in Q2 financial year '25 from 2.34 percentage in the let's say, same period, let's say, Q2 financial year '24. Sequentially also, it has decreased from 1.87 percentage on 30th of June 2024 to 1.62 percentage, that is 25 basis point reduction in the net NPA percentage for the third quarter currently.

We conveyed that expected slippage in the financial year '25 would be about INR 800 crores during Q4 financial year '24 con call. We are on track. As per the trend, we should be reaching between 1 to 1.25 percentage net NPA for the year-end. We understand that we are outliers in the provision coverage ratio. We will explore the possibilities of increasing the provision coverage ratio also this year. Our interest income had grown by 10 percentage in Q2 financial year '25 and increased to INR 1,434 crores from INR 1,304 crore in Q2 financial year '24.

Our yield on advances stood at 9.81 percentage for Q2 financial year '25 against 9.77 percentage for the same period last year. Our net interest margin for Q2 financial year '25 had improved to 3.67 percentage as compared to 3.54 percentage in Q1 financial year '25. And for H1 financial year '25, it stood at 3.60 percentage. It looks like the interest rate reduction cycle is some time away. As discussed in the earlier call, the margin should be at the 3.6 percentage plus or minus 10 basis points, as we discussed during multiple times in the past.

Our cost-to-income ratio for Q2 financial year '23 had reduced to 47 percentage -- 47.06 percentage as compared to 49.34 percentage in the Q1 financial year '25 and 51 percentage in the like say, Q4 2024, showing a sequential decrease. During the earlier call, we had said that we will see a reduction in the operating profit, but we will manage the price with the help of, let's say, reduced credit cost. After 6 quarters or so, we have started seeing operating profit also showing, let's say, growth as business has started showing, let's say, growth, which is also getting converted into let's say, improved operating profit cycle.

So coming to the cost-to-income ratio once again. The cost-to-income ratio reduced in the current quarter due to reasons like... [Audio Gap]

Operator

Ladies and gentlemen, we have lost the management line connection. Please stay connected while we reconnect them.

Thank you. Ladies and gentlemen, thank you for patiently holding, we have the management line back on call.

N
N. V. Kamakodi
executive

Sorry, there was a call gap. Once again, like you could see the -- coming back to the cost-to-income ratio, once again, we saw the cost-to-income ratio for the Q2 coming down to 47.06 percentage from 49.34 percentage in the Q1 financial year '25. It was 51.26% in the Q4 financial year '24. Basically, like we said the -- let's say, the cost to income ratio will start coming down from the 50 percentage and we are seeing some traction. But this time, the impact was more because we could see the loan processing charges significantly improving from INR 23 crores in the first quarter to INR 38 crores in the second half, which also contributed for the reduction in the cost-to-income ratio.

Similarly, compared to last year, let's say, interest received from the income tax refund. Last year, first half, it was equivalent to INR 9 crores, which increased to about INR 40 crores in the, let's say first half. So as suggested in the earlier con call, we should start seeing the cost-to-income ratio, moderating between 48 to 50 percentage going forward and then showing a continuous decline.

Our ROA for the first half is at 1.55 percentage compared to 1.54 percentage in the corresponding period -- last year corresponding period. And as stated in the earlier con call, the ROA is stable for the past, let's say, for the few quarters. And we should be able to, let's say, see things stabilizing and probably inching up going forward. Overall, SMA 2 to the advances currently stands at 2.03 percentage. As we have been discussing in the past, let's say, we are seeing this number coming down. So we had achieved a PAT growth of 8 percentage that is current PAT for the H1 stands at INR 550 crores against the INR 508 crores for H1. There is some, let's say, base effect because the year before last, we had a very high, like say, profit in the, like say, PAT in the second half, so which is getting maintained. But overall, you could see a significant increase, like say, from Q1 to Q4 also, and we are able to see things stabilizing going forward.

As per the latest LCR guideline, our LCR is calculated as 121 percentage for 30th September 2024. We had taken steps both on liability side and asset front like going for some noncallable deposits, converting some foreign currency deposits on maturity into like liquid securities and things like that.

So to sum up, our efforts have helped us to push our advanced growth rate towards the industry growth rate. And as I told earlier, the growth so far has come purely from our traditional MSME and gold agricultural and all, the new retail vertical and all, we are in the process of building that. And once they come into the picture, they should be helping us to get some more incremental advance growth.

We are confident to restore our credit growth on par with the industry level sooner and to go beyond. Our growth has started showing visibility on achieving our -- particularly, let's say, better NII growth and operating profit growth also. So both the NII and operating profit, like say, growth was muted or even we saw few quarters of subdued NII and operating profit in the last few quarters.

Now we have started seeing the visibility in terms of seeing both NII and operating profit to grow so that this will be helping us to have a stable profitability as we move forward. We will reach between 1 to 1.25 percentage in net NPA by year-end is our current visibility. And we are exploring the possibilities of improving the coverage ratio as we'll be in a vision to better clarity as we move into the second half fully. We expect our margins, cost-to-income ratio, NPA slippages to stay stable around the numbers communicated to you in the earlier con calls. And finally, we are seeing better visibility on growth numbers from our conventional areas and new avenues will definitely help us to add extra growth numbers, which will be available going forward in the future. So basically, this is what I wanted to communicate.

With this, I will probably take a break, and I open to you for questions.

Operator

Thank you very much. We will now begin the question-and-answer session. [Operator Instructions]. The first question is from the line of Mona Khetan from Dolat Capital.

M
Mona Khetan
analyst

So my first question is around the new retail product initiatives. So have many of these products already been introduced? And I mean, from a full year perspective, if you could guide what sort of growth we are expecting?

N
N. V. Kamakodi
executive

See, as told in the earlier calls, the things are being now put. The systems have taken in a shape, writing the policies, training the people, having the people in place. All these things are now taking a shape. As explained in the last quarter, some amount of contribution to the business will start coming from the fourth quarter onwards. The significant contribution you will start seeing in the next financial year. As of now, like as I told, we have started taking expenditure on that front, but the business and income is yet to start. So the preparatory works are underway.

M
Mona Khetan
analyst

And from a full year for the entire book, what sort of growth could we expect for FY '25?

N
N. V. Kamakodi
executive

Yes. This question was asked again and again, in the last two con call also, I refrained from giving a number. So you have started now -- when I gave that number, I did not have anything to support. Now you have started seeing the improved credit growth both in the first half and second half and numbers are framing up. And we are taking all our steps to ensure that we touch the not less than industrial growth rate and probably, let's say, a small growth over and above that before the year-end is what we are trying to expect.

M
Mona Khetan
analyst

My second question is on this NBFC book that you have. Recently in the last quarter, two quarters, the growth in his book has -- the book has grown by over 15% sequentially, the book where you lend to NBFC. Now I understand it's a very competitive segment. So what is helping this growth, if you could throw some light around it?

N
N. V. Kamakodi
executive

See the -- basically, like we have -- the current level of NBFC like as you see, between the 30th June and, let's say -- so our incremental NBFC book for the 30th of September is about INR 315 crores. Year-on-year growth on that front is about INR 500 crores and you have some repayment also happening in the portfolio. And we have not compromised about yield on that, like say, it is closer to the average 9 to 9.5 -- the average yield of the portfolio is just under the -- our average yield of -- 9.5 is the average yield and the portfolio yield is also closer to that.

Operator

[Operator Instructions] The next question is from the line of M.B. Mahesh from Kotak Securities Limited.

M
M. B. Mahesh
analyst

So just this -- yield on advances, which improved this quarter, if you can just kind of highlight what's happened there?

N
N. V. Kamakodi
executive

Basically, we looked into the yield of gold loan portfolio, which we [ clicked ] in the 3, 4 months, which works out 20% of our portfolio. And also, like as we had been discussing, like we could -- last year, when the rate of interest increasing cycle was happening, we could not transmit a portion of that. So keeping that in the mind that we are closely looking into the books, which is coming for the renewal and we are able to, like say, see some amount of, let's say, transmission in that also. So that has helped us to see some amount of, let's say, a few basis point improvement in the yield.

M
M. B. Mahesh
analyst

And this will continue through the rest of the year? Given that not everything would have reached...

N
N. V. Kamakodi
executive

Yes. Until probably the decreasing interest rate cycle starts, we will be in a position to go for this, let's say, a review of the rate and take a call in tune with our expectation of overall strategic intent particularly on the net interest margin.

M
M. B. Mahesh
analyst

Second question on this recovery from written off, about INR 95 crores has come in the current quarter. sustainability at these levels?

N
N. V. Kamakodi
executive

See, the -- by and large, the total recovery numbers will be, let's say, plus or minus 20 crores, 25 crores. We don't -- when we take effort, we don't differentiate between which is live and which is technically written off and all. So these efforts for both technical written-off account and the live accounts are the same. So if we recover labor cost, it will reduce in, what you call, provision. If the recovery happens in the technically written-off account, it will be in the other income. So how this balance, it is very difficult to exactly predict how it will happen.

M
M. B. Mahesh
analyst

In the sense that the environment for recovery still looks to be fairly early?

N
N. V. Kamakodi
executive

Absolutely.

M
M. B. Mahesh
analyst

And last question, sir. You had indicated that net NPA will come down to about 1.2% by the end of the year, is it?

N
N. V. Kamakodi
executive

Yes. For the financial year.

M
M. B. Mahesh
analyst

And if you don't reach that number, you intend to make higher provisions. Should we look at it that way?

N
N. V. Kamakodi
executive

See, with the visibility, whatever we are getting in terms of the slippage and the recovery we are giving this. The under -- let's say, you cannot make a clear-cut thing, whether like, how it will happen on all such things. We have to wait and see how it happens.

So similarly, increasing the provisional coverage ratio or having our net NPA and all are finally, like say, like if you reduce the, let's say, increase the provision, the net NPA will decrease and final profit will be there. If the -- I mean, this trade-off, we have to take a call on an ongoing basis. That is -- based on the current level of policies, whatever we had been looking into, based upon the trend in recoveries and the visibility in slippages. This is what we are expecting at this moment of time. Any change in the expectation, we will communicate in the subsequent con calls.

Operator

The next question is from the line of Abhijeet from Axis Mutual Fund.

U
Unknown Analyst

Sir, first question is on deposit growth. How do you see a liability situation for City Union Bank and the cost of deposits?

N
N. V. Kamakodi
executive

See the -- like it's stable as we could match the credit growth with the deposit growth. There were some 33 days with about 1.5 percentage rate of interest and all. We had to introduce the scheme and all. So we could see the... [Audio Gap]

Operator

Ladies and gentlemen, we have lost the management line connection. Please stay connected while we reconnect them. Thank you. Ladies and gentlemen, thank you for patiently holding, we have the management line back on the call.

N
N. V. Kamakodi
executive

So basically, yes, to continue with your answer on deposits, we don't see any, let's say, attention over there. We were able to match the deposit growth in tune with the credit growth, and we should be the -- current cost, whatever that has been observed, should continue for the second half of the year also by and large.

U
Unknown Analyst

So what is the LCR as of September end?

N
N. V. Kamakodi
executive

121% or something, which I gave during the call.

U
Unknown Analyst

Sir, just one observation. In the sectoral deployment of loans, the loans break up. The loans to the retail trade and wholesale trade that continues to reduce every quarter, what is the issue here?

N
N. V. Kamakodi
executive

See, the trader segment, if they get the MSME certificate, then it gets repriced -- recalibrated as the MSME, I think it depends upon the Udyam registration. The explanation is given in the Slide #31 at the bottom. So if you, let's say, add both, by and large, there will be the same. Some of the traders because of the Udyam classification, they get reclassified.

Operator

The next question is from the line of Jai Mundhra from ICICI Securities Limited.

J
Jai Prakash Mundhra
analyst

Sir, two questions. First is on gold loans, sir. So the last two quarters, we have seen a very strong growth in the gold loan book. Earlier, we had this commentary that we would like to keep it a little bit calibrated because we want to do more of MSME and others. Has anything changed in terms of competition, there were a few players which were going under a tough period? Is that what has helped you and you also mentioned that you have increased the yield on the gold book, so if you can share some color there?

N
N. V. Kamakodi
executive

Yes. See, basically, like this is one segment. I mean, as I have been saying in the two, three con call earlier, you started seeing sudden spurt in the unsecured retail consumption loan, particularly for the last 4 to 6 quarters. As you all know, we are not very gung-ho about the unsecured consumption part per se. So we -- this is one segment, there is a requirement in the market and which we are not -- we can't stay away from that. This is point number one.

Point number two, when we get into the reducing interest rate cycle, you need a portion of your loan book, which is in the what you call your fixed interest rate on the short term, and this exactly fit into that thing. So we, let's say, did some fine tuning on that front, like, say, converting the floating rate of our gold loan into fixed rate and also fine-tuning the rates depending upon the requirement. And it is now turning out to be that, let's say, it is helping us not to go to the riskier segment of unsecured retail at this point of time. At the same time, going towards achieving the targeted growth rate, which we missed last year. At the same time, it is giving the stability in the yield and also, let's say, in all these metrics, it is favorable. And so since the demand is also there, let's say, we are continuing with this segment.

J
Jai Prakash Mundhra
analyst

Secondly, sir, if you can share this loan mix by benchmark as to how much is MCLR, how much is fixed rate and how much is repo?

N
N. V. Kamakodi
executive

50% is the EBLR. About 30%-35% is our MCLR. Remaining is your fixed.

J
Jai Prakash Mundhra
analyst

Even, sir, gold loan is -- also not the entire 35% of the gold loan is fixed, right?

N
N. V. Kamakodi
executive

No. Incrementally, when they get renewed and the fresh are getting converted. So whatever you entered before taking this call, they will come for a review whenever -- only they completed the one year or the due date for renewal.

J
Jai Prakash Mundhra
analyst

So then as of now, they are floating, right?

N
N. V. Kamakodi
executive

Yes. Since now about 25, 30 percentage of them, of the gold loan has now got converted. So hopefully, since the rate reduction cycle is also getting postponed, we may be in a position to see maybe half of portfolio or even 50, 60 percentage of the portfolio getting converted from the floating rate to the fixed rate, which will give stability to the yield when the decreasing interest rate cycle actually starts.

J
Jai Prakash Mundhra
analyst

And secondly, sir, on the launch of -- on the new retail products that we plan to ramp up, in the last 6 months there has been a lot of change in the macro environment, right, especially in unsecured and maybe lower ticket size loans. Is there any rethinking in terms of priority, in terms of ramp-up of those products, especially lack on unsecured business loan than unsecured PL maybe?

N
N. V. Kamakodi
executive

Yes. Right from the beginning, when we started, we were very clear about two things. One, we are not entering into the unsecured in a big way. Our entire start in the retail is going to be on the secured retail lending portfolio per se. And, let's say, 4 to 5 years down the line, it will be about 4 to 5 percentage of the portfolio, the focus will be mainly on the secured lending space. So we are continuing with that.

So to start that business first, you need the technology part and all that is ready. You need the senior management team that is, by and large, ready. The preparation of the policies writing down the operating manual and all are under progress. Field-level staff recruitment are underway. So by the, let's say, beginning of the fourth quarter, we should be having, let's say, the executive team for that -- field team for that policies. And also the grassroot level people, everything will be ready by the, let's say, beginning of the fourth quarter. So some amount of minor initial progress will be seen in the fourth quarter, but actual, let's say, a lineup of growth you will be seeing in the next year.

J
Jai Prakash Mundhra
analyst

So the commercial launch is now in full quarter, right? And then rental...

N
N. V. Kamakodi
executive

Yes, it's a soft launch. It's in your, the commercial launch, we'll see. And even the commercial launch will be a slow and steady launch only, we will be seeing some amount of minor progress in the fourth quarter.

J
Jai Prakash Mundhra
analyst

Right. And sir, assuming there is not a very meaningful proportion of the incremental growth, you are still confident that the traditional portfolio will drive growth similar to system level at least, right? That is the understanding.

N
N. V. Kamakodi
executive

That's what I told you. Whatever growth we have achieved with the 12 percentage is from the conventional business mix, whatever we have been doing. So to achieve up to the industry level closer to that, I don't think we will be facing any challenges. And the secured retail whatever we are discussing, it will be taking our growth rate beyond the industry level growth rate is what we expect.

J
Jai Prakash Mundhra
analyst

Right. And sir, on cost to income or maybe in other words, incrementally now onwards because, sir, we had a very low base, right, in terms of cost to income or operating profit. As you said, the last 3, 4, 5, 6 quarters, we were continuously running a negative operating profit growth. So at least for the next 2, 3 quarters, the base is low. So do you think that incrementally the revenue growth NII plus other income should outpace the operating expenses or that is more of the book base effect, right, because the operating profit was not growth actually?

N
N. V. Kamakodi
executive

See, the first and the foremost thing is the net interest income. So -- and you have rightly observed, we are just entering into that segment where we see the growth rate in NII and the growth rate in operating profit is positive where you get income more than the incremental expenditure.

Operator

The next question is from the line of Bunty Chawla from IDBI Bank.

B
Bunty Chawla
analyst

Congratulations on the set of numbers. Sir, as you've previously said, because of this digitization and all, we have improved -- we are focusing on the improvement of the PAT on the traditional portfolio like MSME. So if you can share what is the status now? And how much improvement is still behind us in next two quarters, in terms of...

N
N. V. Kamakodi
executive

Yes. See, basically, at least 75 to 80 percentage of the MSME lending less than, say, INR 7.5 crores, we are able to make between 3 to 4 days which is a very big improvement in our, let's say, compared to whatever we have been doing in the past. So as I told you from 3 weeks reduction to 3 days, which is a very big improvement, which we have already seen.

Some amount of, let's say, productivity gains we expect from that is, like we have to continuously monitor the performance of the portfolio. We have always, in any sort of this digital lending, you will be having the cases, we will be having the cases which are approved by the system green cases, rejected by the system amber -- red cases and amber where some amount of manual intervention is needed. We feel over the -- we have currently about not less than about 50, 60 percentage of the cases are coming for the manual decision-making with the input from the system level thing.

So we will be increasingly in a position to increase the automated output, which will increase the productivity in the processing front. This will also help us, let's say, now only, it is now getting set in the branches, the inflows have -- let's say, the people have started making use of input particularly from the branches and, let's say, MSME vertical per se in identifying the customers putting them in the, let's say, entering data into the system and seeing the, let's say, the results or output of the system. So the one, as I told you, the improvement in the front is very much visible.

Number two, some more improvement in the automation of the decision-making can happen in the next 6 months or so where we have to closely monitor the, let's say, performance of the portfolio, maybe fine-tune your scorecard depending upon the performance and improve the, let's say, more of a green and red than less of amber. It will take maybe not less than, let's say, 6 months or so. And like the acceptability of the system is improving. But yes, lots of opening of the productivity at the branch level is still pending. So the future quarters, slowly the productivity from the branches should improve, which should improve the, let's say, disbursement also is what we expect.

That is the, let's say, confidence which makes me say that with these existing business lines, we should be getting back to the systemic level growth rate without looking for the newer opportunities.

B
Bunty Chawla
analyst

Secondly, on the PCR part, in your opening remarks, you said we are an outlier. So we are focusing on improvement in the PCR. So any specific number we are targeting to achieve by end of FY '25 or FY '26 in terms of PCR?

N
N. V. Kamakodi
executive

We have absolutely, like, say, a fine PCR when you include the technically written-off portion also. But we get...

Operator

Ladies and gentlemen, we have lost the management line connection, Please stay connected while we get reconnected. Thank you. Ladies and gentlemen, Thank you for patiently holding, we have the management line back in the call.

N
N. V. Kamakodi
executive

It looks like it is getting cut every 15 minutes, I mean precisely. Yes, did we complete the question? On PCR, we are completely on track when you include the technically written-off portion. So we are getting repeatedly asked your PCR coverage ratio is low, like we -- when we take it purely on the, let's say, live coverage. If we just leave probably like automatically, as you have seen significant reduction in the, let's say, net NPA percentages that will automatically improve the coverage ratio also to some extent. So the -- I don't have any -- I mean as I clearly told you that I want to have between 1 and 1.25 percentage on the net NPA ratio. I don't have any number or anything with me. We will take your call as, we let's say, get into the second half.

Operator

The next question is from the line of Rakesh Kumar from B&K Securities Limited.

R
Rakesh Kumar
analyst

Sir, one question was related to the restructured book. So the number has come down from INR 929 crores to INR 858 crores in the September quarter. So do we have some write-back of provision because of that because we were holding around 14% provision on this. So would we have any write-back of provisions on this?

N
N. V. Kamakodi
executive

See about -- how much -- see, when we finalize the annual accounts in the last quarter, we will take your call on the surplus provisions like -- post the, what you call, completion of that 2-year tenure on restructuring or whatever it is. It is -- how much rate back will be there, how much of that will be provided for the NPA itself. So depending upon the regulations and the recovery happens in the restructured portfolio, the decision will be taken.

R
Rakesh Kumar
analyst

Got it, sir. And sir, ROA target, like this quarter, we have done 1.6% so what could be the full year target, sir, for this year?

N
N. V. Kamakodi
executive

As we have like -- we have stabilized 1.5 percentage plus the, let's say, the -- we don't have any specific target on that number.

Operator

The next question is from the line of Aviral Jain from Siguler Guff & Company.

A
Aviral Jain
analyst

Sir, if you could just elaborate more on the plans that you have been mentioning. First is on other retail products, which are secured in nature, such as housing, LAP vehicles. And then there was one more line of business regarding colending and lending to NBFC. So if you could just elaborate in the next 2 to 3 years plan as to how do you envisage that business up? I remember you had mentioned that this all put together would be 15% of the overall loan book at that time in three years' time. So how is the progress on each of these initiatives?

N
N. V. Kamakodi
executive

No, no. I don't think we started about 15 percentage number and all. It was very much less than 10% only, if I correct -- distinctly correct maybe 7, 8 percentage of first half. Basically, like for colending and the onward lending -- I mean, direct lending to NBFC is continuing, maybe like once we are able to see good growth in our conventional thing, we may have to slowly fine-tune that depending upon the requirement. So the technology, whatever that is needed for the colending and all are already with us now. So those things like going forward, like how the other factors like both secured retail and colending and all now Vijay Anandh will give you some feedback.

V
Vijay Anandh
executive

So we will go with secured as planned for Q4 beginning. There is no change on LAP, home loans and affordable and micro LAP. The technology is ready and we just need feet on street. It should ideally be there in Q3. With respect to colending, we have technology, we will use it basis, what is the numbers which we are building in our retail model, then we will take a call accordingly.

A
Aviral Jain
analyst

And this would be -- the own sourced book would be through by cross-selling to existing customers or within retail, you would go out and look for sourcing customers outside the existing customer base of the bank?

V
Vijay Anandh
executive

We will have new-to-bank customers for retail. We will also have new-to-bank customers. Predominantly, we will use our employee sourcing in South, our branch sourcing in South and this is our presence. For North and West, we can use third party.

A
Aviral Jain
analyst

This would mean DSAs?

V
Vijay Anandh
executive

Yes.

A
Aviral Jain
analyst

Okay. And on colending, what sort of products would those be? I'm assuming this would be something that the bank would not be choosing to do in-house?

V
Vijay Anandh
executive

If at all, we do colending, it will be only secured.

A
Aviral Jain
analyst

Okay. But this would be vehicle finance or...

N
N. V. Kamakodi
executive

[indiscernible] and some sort of HL is required.

A
Aviral Jain
analyst

Sure. And at a steady state, let's say, if you would start by Q4 FY '25, next year, this is the cost base that has been built in for such initiatives, what sort of loan book would you be targeting so as to make it in terms of profitability neutral for the bank?

N
N. V. Kamakodi
executive

Yes, it would be about 2 to 3 percentage in the financial year '25, '26. So we gave you that we should be having about 7, 8 percentage in the next 3-, 4-year time frame. It could be around, let's say, 2% -- 2-odd percentage for these sort of other initiatives to support us.

I don't know whether you remember another data which came in the earlier con calls, let's say, out of our INR 45,000 to INR 50,000 crores of whatever loan book we have, our customers have taken about INR 7,000-odd crores worth of these products from the other financial institutions. So the deepening will be the, let's say, first action in making our existing customers to probably, let's say, get that converted from other institutions.

A
Aviral Jain
analyst

Sure. And from a -- while I understand that large portion could be new to existing customers, but cost base to service retail would be high given lower ticket sizes. So I'm assuming this would be at a higher interest rate than what the current core business is at from a spread perspective, over your cost of funds?

N
N. V. Kamakodi
executive

So we will be on par with the market. So that's the reason why I mentioned this in South, I will not use my third-party sourcing. And North and West is going to be third-party sourcing. So my branch distribution in South should take care of my retail business, which comes with zero cost or very negligible cost. In North and West, we use a third party, which would give me the blended average. So from the cost perspective, we ensure that we manage it rightly from the retail -- for the retail products. Today, we have [indiscernible] branches in South, which should give me a good retail business for the bank sourcing and [indiscernible] sourcing. I don't need to use a third-party majorly in South.

A
Aviral Jain
analyst

And what is the fixed cost addition that has been made for this initiative?

N
N. V. Kamakodi
executive

I think the -- in fact, I explained in the last con call, let's say, how much we made to BCG and how much elbow room it is giving that amount of investment for us is what I gave you in a couple of let's say, quarters back. So you will be having around about INR 30 crores, INR 35 crores will be the, by and large, the incremental business expenditure, which is already the greater part is observed in the overall scheme of things.

I even clearly explained that you will have loss in the first year. It will break even in the second year and the profitability and accretion to the ROA will start coming only from the third year. By and large, we are on track in that direction.

Operator

[Operator Instructions]

As there are no further questions from the participants, I now hand the conference over to the management for closing comments.

N
N. V. Kamakodi
executive

Thank you all for taking this con call. As we explained, we are able to get into the cycle where we have started seeing both operating profit and the NII started taking a positive tenure. Growth has also firmed up with, let's say, more than, let's say, I mean, double digit in the last couple of, let's say, quarters. So -- and this growth has come basically from our conventional, let's say, businesses and without adding any, let's say, business from the retail whatever we explained as we explained.

So -- and the overall ROA of 1.3 percentage and all metrics have, let's say, properly settled. So overall, we said that we should be having about INR 800 crores because we had about INR 1,200 NPA addition 2 years back, which got down to INR 1,000 crores for the financial year '24. And this year, we said we'll be having about -- around INR 800 crores or less than INR 800 crores sort of. So on all these things, whatever we said, we are on track and there is a very good amount of improvement in the overall scheme of things.

The net NPA has also decreased by about 25 basis points in this quarter. And the 5 percentage growth in deposits and the 5 percentage growth in the credit has also happened in the second quarter. So all these things are giving enough confidence that, let's say, the things are on track, and we should be able to have, let's say, better second half. With this, I request all of you to -- probably if you have any more questions, you can get in touch with us of the, let's say, contacts given in the report in a short presentation.

Once again, thank you all for participating. And let's say, request your continued support going forward. Thank you all. Thank you.

Operator

Thank you. On behalf of AMBIT Capital Private Limited, that concludes this conference. Thank you for joining us, and you may now disconnect your lines.

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