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Good day and welcome everyone to Palo Alto Networks Fiscal Fourth Quarter of 2021, Earnings Conference Call. I am Clay Golby, head of Palo Alto Networks Investor Relations. Please note that this call is being recorded today, Monday, August 23, 2021, at 1:30 PM Pacific Time. With me on today's call, Nikesh Arora our Chairman and Chief Executive Officer, and Dipak Golechha, our Chief Financial Officer. Our Chief Product Officer, Lee Klarich, will join us in the Q and A session following the prepared remarks. You can find the press release and information to supplement today's discussion on our website at investors.PaloAltoNetworks.com.
While there, please click on the link for the events and presentations where you will find the investor presentation and supplemental information. In the course of today's conference call, we will make forward-looking statements and projections that involve risk and uncertainty that could cause actual results to differ materially from forward-looking statements made in this presentation. These forward-looking statements are based on our current beliefs and information available to management as of today, risks, uncertainties, and other factors that could cause actual results to differ are identified in the safe harbor statements provided in our earnings presentation and our SEC filings, Palo Alto Networks assumes no obligation to update the information provided on today's call.
We will also discuss non-GAAP financial measures. These non-GAAP financial measures are not prepared in accordance with GAAP and should not be considered as a substitute for or superior to measures of financial performance prepared in accordance with GAAP. We have included tables that provide reconciliations between non-GAAP and GAAP financial measures in the appendix to the presentation and in our earnings release, which we have filed with the SEC.
We have several upcoming events, including a virtual Analyst Day on September 13th, starting at 9:30 a.m. Pacific Time. Nikesh Arora, our chairman, and CEO along with members of the executive team will provide an in-depth review of the Company, including growth strategies, financial objectives, and capital allocation framework. Management is also scheduled to participate and upcoming virtual investor conferences in September hosted by Citibank and Piper Sandler. And now I will turn the call over to Nikesh.
Good afternoon, everybody, and welcome to Palo Alto Networks Q4 conference call. I'm trying something new today so please bear with me. You just got an opportunity to see our ad campaign. You're the first people to see it. We spent a lot of time working hard, trying to understand what our customers really want to see from us. And the constant drumbeat we've got from them is innovation at the forefront of cyber security. Our ad campaign called we've got next amplifies the innovation that our teams have been delivering and our promise that we will be there with you as your partner.
We got next. I look forward to seeing this ad be the drumbeat for all of our broadcast media and covering our many platforms over time. As we go out in the public domain and keep sharing the solar customers. Moving on as you all are well aware, we've had cyber security events over the last quarter against the backdrop of what we are seeing supply chain attacks were bad, accurate stride hack into core infrastructure pieces, which allows access to enterprises of government systems. These vulnerabilities are being exploited by [Indiscernible]. The ransomware threat continues to rise.
Our Unit 42 team research shows that the average [Indiscernible] demand in the first half of this year, grew from 5.2 million, which is up [Indiscernible] year-over-year. What these attacks are highlighting is the constant shortcomings of enterprises and of government's infrastructure continually [Indiscernible] demand and consolidation, as companies reevaluate their cyber security posture. It's against this backdrop that our platform approach is working. Three years ago, at our analysts' day, we set out the strategy of the Company on three fundamental tenants. One, that the network will transform with the introduction of the cloud. This has accelerated with the pandemic of the SASE and virtual firewalls leading transformation.
Not only that, we supplemented our firewall platform strategy with software capabilities like DLP, IoT, SaaS, visibility, DNS Security SDRAM. Our second insight, whilst the cloud is going to be big and it's here to stay. We have now 7 modules in our Cloud security platform, which is being used by over 75 Fortune 100 companies. And our turning side was more AI and machine learning will be needed to support the automation of our security platforms and our security operating centers. According to the platform validates that for us every single day. Underpinning this innovation strategy has been a flurry of product releases [Indiscernible] networks. When I came to the Company, we sat down and decided what we need to do was to get our innovation and product strategy right.
Something many cyber security companies have struggled to do is stay relevant. You can see from the slide, we've gone from 13 major releases to 29 this year, tripling our product release capability for 3 years. Of these 63 [Indiscernible] releases, 11 of these -- 64 sorry. 11 of these have been through acquisitions. The other 53 have been done through organic innovation in the Company. And this is not all, we're going to see a lot more innovation coming down the price as we unfold this year, we will tell you more about this on analysts' Day. A rapid pace of innovation is also being validated by the industry. If you look at this slide, this we recognized by two -- in two categories for leadership in cybersecurity.
In FY '21, we were awarded 6 different accolades to validate that now we're leaders in 6 different categories. Our aspiration is to grow that carrying leadership over this year, and hopefully get to double-digits by the end of this year. So, our pace of innovation is alive and it continues. Breaking down into the three different platform pillars, our network-driven pillar, which has been driven by SASE and virtual firewalls. I know at the beginning of the pandemic there was a huge debate, like how long is the work-from-home trend going to last All I can tell you is it's far from over as it's going to become the norm. Hybrid work is about to become the norm and SASE is going to lead that transformation.
In this environment, all applications need access to every app from any location. Only Palo Alto Networks can provide a comprehensive capability with our consistent Network Security across all our platforms. We saw a phenomenal month number of large deals in this category, one of our largest deals was with the bank in the APAC region, where the highly competitive and our customer spent over $10 million for Prisma Access was a cornerstone of that strategy. Another phenomenal amount of growth in our SASE product category, we've seen our customer count grow by 50% and now it's almost 2500 customers.
Also, 25% of customers are net new [Indiscernible] networks, which is great, not only our firewall customers buying products about the network, but our many new product capabilities are allowing us to penetrate the customer base even further. Beyond initial demand receiver Prisma Access in our SASE category, we realized customers want more capability. We recently announced Autonomous Digital Endpoint Monitoring experienced management, sorry, ADEM. which [Indiscernible] becoming a standard. We realized that bundling the ATM capabilities to other capabilities around Prisma Access allows us to uplift our Prisma Access deals over time by 25%. In addition to our SASE leadership, last quarter we introduced our 4th generation hardware with high performance and attractively priced appliances.
The newly introduced CA400, which is ten times the performance of its predecessor, will expand our presence in the enterprise branch, SMB, international markets were recently in our quarter, a U.S., Canadian store chain that was previously used as only in the corporate infrastructure, deployed 403-2,300 23,000 stores. Both are on the high end of our hardware strategy for beginning to start seeing refreshes. This has been a trend that had been subdued, people were holding back, sweating their assets during the pandemic. And we realized as the pandemic has eased up, as Companies are starting to come back to work, they're seeing volumes go up. They have not created more infrastructure.
As a result, we're seeing customers are coming back even in a hybrid form, starting to do refreshes in the hardware category, which has led to the hardware growth we saw this quarter, which is also underpinned some of the network-driven growth. Our network platform-driven growth for us at volatile hours. Last but not the least, we continue to maintain a leadership position in our virtual firewalls. Recently launched our partnership with Google, honoring their new cloud ideas with our reinsurers. As you can see, the continued acceleration of our software follow-up business, and its multiple form factors has allowed us to deliver approximately 47% of F fab billings in a quarter where we even saw hardware growth accelerate.
We finished our fiscal year '21 with our software firewalls and Prisma SASE, next-generation security at is at $425 million. As you will see, these numbers will add up to show that our NGS ARR for the quarter was north of 1180. Moving to our Cloud platform. As you know, we caught this trend early, investing three years ago in the cloud-native security opportunity. You might have all seen the flurry of activity from venture capitalists trying to flood this market, a lot more cloud security companies. We're delighted that they're validating our strategy, but we think we're far ahead. A key measure we use for understanding how well our Prisma cloud services are performing is the consumption of our Prisma cloud service.
In Q4, we had 2 million credits consumed. These consumptions broadening beyond our initial modules of Cloud Workload Protection and CSBM. We've launched IM and the last modules. We already have seen adoption by north of 100 customers in the quarter. Or one-quarter of the global -- I wrote 2,000 customers are Prisma Cloud customers, but total customers doing a 47%. We're also excited that with our bridge crew acquisition, we've seen increased adoption, abridged, grew as customers shift left with cloud security for delighted results so far, and the progress we're making in innovating bridge to Prisma cloud. We continue to see very large deals with Prisma Cloud. Our top three customers and Prisma Cloud committed over $40 million to bookings this quarter.
Our largest deal was $20 million in Prisma Cloud for the customer expanding Cloud Workload Protection and CSP and adding Bridgecrew for the entire cloud platform. Including our marketplace, VMC, and Series, our Prisma Cloud business finished FY 21 with an ARR of $300 million. Moving on to Cortex in Cortex, we have 2900 customers for our XRD Pro and Xplore products, nearly doubling year-over-year. We booked our very first over $10 million follow-on transaction for Cortex in the pharma industry. Driven by the platform approach, our customers bought most of the platform. They want HDR, they want to network, traffic analysis, the robotic sort. Today, we announced XSR3R0.
This expands our pioneering XCR service to cloud nine any base threats given organized, a single console for holistic analysis. Expanse continues to innovate as a leader in the emerging attack surface management space, as well as delivering unique integrations with our Palantir portfolio. In Q4, release Expanse capability that enables unknown Cloud assets to be discovered and brought under the management of Prisma cloud. We finished the [Indiscernible]. Cortex NGS ARR of over $400 million. Last but not the least, we are very excited about Unit 42. Unit 42 is our capability where we can actually proactively support our customers.
This is how we go from being a peacetime Company that provides products to our customers to a wartime ally on VR there for them when they need us. We launched proactive capability last quarter and our Unit 42 team; our business went up 11 acts in Q4 for the practice services capability. One of the key engagements we are experiencing is ransomware readiness. We have 39 ramps over readiness assessments, where we got engaged in a 300 million pipeline. Over time, we expect this service engagement to allow us to increase our product pull-through to our customers.
You can see that our leadership signs, where customers are integrating security and consolidating. As a Company, we've continued to focus on getting more presence in our customers and getting larger deals with them. I'm delighted to say we had 18 customers sign transactions over $10 million in the quarter. We had our first customer that surpasses $100 million in their book business during the fiscal year as the standardized revolver networks across the entire enterprise. And our Millennium customers were up to 986 in Q4, approximately up 30% for the third quarter in a row. The strategy is showing in our financial results, you can see we saw revenue acceleration in Q4 to $1.2 billion.
We also saw that our billings went up to 1.8 billion.868 billion was up 34%, and our NGS billing of 1.18 billion was an excess of our guidance. Also delighted that our FY '21 performance or [Indiscernible] at an AR of $734 million and revenue of $602 million. Going into FY '22, we're further aligned around our one Palo Alto Networks strategy where we see the benefits of being able to cross-sell our platform. Also, I'm very delighted to say we had our first $2 billion quarter ever, I know you see the [Indiscernible] of 1.868. But if you look at the difference between our PO and our revenue, we did more than $2 billion of book business this quarter. It's [Indiscernible] to our team out there in the field and our customers who trust us with their Cybersecurity. During Q4, it is clear that we continue to see momentum in our business. We saw product revenue accelerated apart from ours.
This is revenue which we believe will sustain into one Q1 because we're seeing the refresh come in and we didn't ship everything that we saw in our product business in Q4 or are not able to. We're also seeing phenomenal growth in our cross-platform adoption. You can see that customers -- 40% of our customers purchase all 3 of our platforms. 28% which is two platforms, and 29% purchase one platform what's interesting is for customers that are acquired two of our platforms, deal sizes were three times the deal size for Single Platform. Also, for Global 2,000 customers that acquired. Some deals were 14 times the deal sizes, the largest Single Platform deal so pretty interesting to watch our platform approach of consolidation is beginning to show signs of success as we are able to go convince our customers that they should be deploying more than just one of our Platform categories.
It is clear to us that our transformation is working In September 2019, on our Analyst Day. we provided FY 22 targets. Our just-released FY 22 guidance materially exceeds the FY 22 targets we set back in 2019, as you can see. As DBA per [Indiscernible], our total Company growth for revenue in the mid-twenties ahead of our prior twenties and CAGR target for two years ago. Our business is transforming faster, NDS is growing faster. I look forward to sharing new guidance for you for the next phase, of Palo Networks for the next few years at our Analyst Day in September.
But it's clear that over the last years our product and strategic transformation to being an innovator in Cybersecurity working, now we have to share the strategy over the next 3 years of how we continue to scale this business effectively and efficiently. Multiple drivers give us conviction in objectives for FY 22 and beyond. Just to lay it out for you, how do I see growth for FY 22? And how do I see I'll scale into that growth? One. I believe there is some pent-up, hotter demand and we're going to see that come through in Q1 and the rest of FY 22. We've also launched new form factor hardware and are very excited about the initial response by the customers to this new category of hardware. We also continue to benefit from cloud adoption around the industry. And we think that benefit continues going to FY '22. As I said, work-from-home is a new normal. It's not something that's over.
I don't think the SASE train has barely left the station. I think there's a lot of room to go, not just for fiscal year '22, but also beyond. And last but not least, I don't believe manual processes can keep up with the accelerating pace of sophistication for Cybersecurity. So, I believe there is tremendous growth going forward, both for the Cybersecurity industry and for Palo Alto Networks. On the scale front, we introduced the concept of speedboats 3 years ago. Our speedboat model is working well, we continue to iterate and improve for growth and productivity.
We also see our multiple platform success. We believe there's room for synergies as we get into a more cohesive sales motion as we start to see these things working. There are also some products which we have not yet launched, which you will see us launch during the course of the year. And we hope as we launch those products, there you're going to start seeing the benefits of our innovation and investments during this year and following years. And our journey to the Cloud is well underway. But we also have much to go in terms of optimizing our cloud spend. So, we believe there is an opportunity to create margin expansion over the long term. We also believe there is sustainable growth in the cybersecurity industry.
The expectancies these drivers of our topline combined with the continued but moderate pace of investment in FY '22 As we plan to add fewer employees in 22 than we did in the FY 21. Part of this is our expectation that acquisitions will be incremental versus substantive in the coming year. Beyond FY 22, we expect to grow operating income faster revenue. We will update investors further on this at our September 13th Analyst Day. Anywhere I started, you can see why we are excited to talk about what we've got next as we head into fiscal year '22. With that, I will turn over the call to Dipak to talk about the details of our Q4 performance in our guidance.
Hello everyone. Before I begin, please note that all comparisons are on a year-over-year basis, unless specifically noted otherwise. We delivered results ahead of our guidance across all metrics as we continue to grow and transform our business. In Q4, we saw sequential revenue acceleration driven by strength in our hardware appliance business and in our next-generation security portfolio. We also continued to grow billings and our remaining performance obligation ahead of revenue as we build future predictability with the higher mix of recurring revenue. As a reminder, billings as total revenue plus the change in total deferred revenue, net of acquired deferred revenue.
In the fourth quarter of 2021, we delivered billings of $1.87 billion, up 34% and well ahead of our guided 22% to 23% growth. The size of the deals with our large strategic customers grew and our total customer account expanded with over 2500 customers added in the quarter. Q4 revenue of $1.2 to $2 billion grew 28% and was above the high end of our guidance range. Growth was driven by strong demand across all geographies and major product areas. Total deferred revenue in Q4 was $5.02 billion, an increase of 32%. The remaining performance obligation or RPO was $5.9 billion, increasing 36%. We believe that RPO has meaningful insight into our backlog as it includes both prepaid and contractual commitments from customers. By geography, Q4, revenue growth swaps strong across all regions. The Americas grew 29%. EMEA was up 25% and APAC grew 28%.
A hardware appliance business accelerated in Q4, driving product revenue of $339 million, growing 11%, and contributing 28% of revenue. Customer reaction to our refreshed on the 400 series and 5400 series appliances was positive. We saw strength overall in network and data center refresh and appliance coal through from customers standardizing on our platform. Subscription revenue of $535 million increased 37%, support revenue of $345 million increased 35%. In total subscription and support revenue of $880 million increased 36% and accounted for 72% of our total revenue. The gross margin was 75.3% up 100 basis points as compared to last year, driven by improvements in both our products and services gross margin. While the top-line outperformed, the operating margin was 17.5% down year-over-year as expected.
At some pre-COVID expenses returned in the fourth quarter and we continue to hire top talent, adding headcount in our go-to-market and engineering organizations. We ended the fourth quarter with 10,473 employees. Net income for the fourth quarter increased 12% to $162 million, or $1.60 per diluted share. A non-GAAP tax-effective -- effective tax rate was 22% GAAP net loss was $119 million or $1.23 per basic and diluted share. For the full-year billings of $5.45 billion grew 27% and total deferred revenue was $5.02 billion, an increase of 32%, fiscal year revenue of $4.26 billion grew 25%, an operating margin of 18.9% was up 130 basis points as COVID related impacts led to lower operating expenses throughout the year. Non-GAAP net income increased 27% to $614 million or $6.14 per diluted share.
Turning now to the balance sheet and cash flow statements. We finished July with cash equivalents and investments of $3.8 billion, day sales outstanding was 74 days, a decrease of 7 days from a year ago, driven by a combination of strong collections and improved billings linearity. Cash flow from operations was $326 million, free cash flow was $298 million as compared to $302 million last year with a margin of 24.5% For the full-year free cash flow was $1.39 billion, was up 69% with a margin of 32.6%. Adjusted free cash flow for the year was also $1.39 billion up 43% with the full-year margin of 32.6%, Cash conversion remains an important part of our framework in supporting total shareholders.
Our firewall is a platform or F swaps billings grew 26%, reflecting another strong quarter as we continue to grow faster than the market. While we saw an increased contribution to the firewall as a platform growth due to increased product demand. A majority of firewall is a platform growth continues to be driven by software firewalls, including our VM series and Prisma SASE. Next-generation Security or NGS, exited the year at $1.18 billion, exceeding our original guidance of $1.15 billion. Within NGS, we continue to see exceptional growth in our SASE and software firewall portfolio, as well as strength in Prisma Cloud and Cortex.
For ClaiSec we were happy to have achieved results that were consistent with our fiscal year 21 financial goals. As we have gone through our fiscal year 22 business planning and oriented the focus of the Company around one Palo Alto Networks. We wanted to ensure our metrics reflect this one Palo Alto Networks strategy. We believe a focus on NGS ARR growth, and our transformation metrics are the best measures of progress on our strategy. In the appendix of our earnings slide deck, we've included the fiscal year '21 results and that SEC and Clay SEC. Our capital allocation priorities are unchanged and aligned with the optimization of long-term shareholder return.
We remain focused on investments for organic growth and targeted value-creating acquisitions. We didn't close any acquisitions in Q4. And at this time, we believe we have assembled the key pillars needed to execute our platform strategy. We expect the incremental M and A in fiscal year 22 as compared to the recent past. Under our share repurchase authorization during the quarter, we acquired approximately 846,000 shares on the open market at an average price of approximately $388 for a total consideration of $328 million. Our Board of Directors authorized an additional $676 million for share repurchase, increasing the remaining authorization for future share repurchases to $1 billion, expiring December 31st, 2022.
Moving now to guidance and modeling points for the first quarter of 2022, we expect billings to be in the range of $129 billion to $131 billion, an increase of 19% to 21%. Revenue is expected to be in the range of $1.19 to $1.21 billion, an increase of 26% to 28% Q1 product revenue growth percentage to be in the low double-digits, we are providing this transparency, this quarter, non-GAAP EPS is expected to be in the range of $1.55 to a $1.58 based on a weighted average diluted share count of approximately a 101-203 million shares. For fiscal year '22, we expect billings to be in the range of $6.6-$6.65 billion, an increase of 21 to 22% revenue is expected to be in the range of 5.275 to 5.3 to $5 billion, an increase of 24% to 25%.
We expect next-generation security ARR to be $1.65 billion to $1.7 billion, an increase of 40% to 44%. We expect product revenue growth percent to be in the mid-single-digit to high single-digit range year-over-year. We expect operating margins to be in the range of 18.5%-19%. Our Non-GAAP EPS is expected to be in the range of 715, 07-25, based on a weighted average diluted count of approximately 104 to 106 million shares. Adjusted free cash flow margin is expected to be greater than 30%. And we will report RPO and recommend this as an attractive metric as it captures the full value of our contractual arrangements and is a good indicator of future revenue. Additionally, please consider the following additional modeling points.
As I mentioned earlier, we hired aggressively in the second half in fiscal year 21, supported by confidence in our fiscal year 22 outlook for revenue and billings growth, with expenses from this investment flowing into the first half of fiscal year '22, and some return of COVID expenses, we expect operating income will be shifted to the second half of the year, in fiscal year 22, as compared to fiscal year 21. And we expect an approximate 43% to 57% first half, the second half splits during the fiscal year '22. We expect our non-GAAP tax rates to remain at 22% for Q1 and fiscal year '22, subject to the outcome of future tax legislation, we expect net interest and other expenses of $4 million to $5 million per quarter. We expect fiscal year 22 diluted shares outstanding of 104 to 106 million shares.
And for Q1 we expect capital expenditures of $35 million to $40 million. For the fiscal year. Which we expect capital expenditures of 4205--$215 million, which includes approximately $40 million related to our Santa Clara headquarters. Finally, I would like to invite you to join us for our virtual Analyst Day on September 13th when Nikesh, myself, and others from our team will provide an update on our Company and product strategy, financial outlook, and ESG plans. In closing, we are entering fiscal year '22 with strong momentum. We're pleased with our operational execution and organic growth prospects as drivers of continued momentum. With that, I will turn the call back over to Clay for the Q&A portion of the call.
Thank you, Dipak. To allow broad participation, I would ask that each person ask only one question. The first question will be from Saket Kalia of Barclays. with Keith Weiss of Morgan Stanley to follow. Saket, you may ask your question.
Okay. Great. Thank you, Clay. Thanks for taking my question here. Nikesh, maybe for you lots of good stuff to hit on in the quarter. But maybe I'll just focus on next year's billings guide to starting. Is great to see, I think the guide of 21% to 22% billings growth next year.
That's better than where you started fiscal '21 in terms of billings growth expectations. And of course, subsequently [Indiscernible] can you just talk about what's going into that higher starting point for fiscal '22. And maybe as part of that, how you're thinking about overall security spending in the area of Palo Alto [Indiscernible]? Thanks.
Saket, thanks for your question. As you know, when we went into FY 21, we're all looking at what's happening with the pandemic and we're trying to figure out how the pandemic was going to impact security. Spend how.
Glenn let me it was going to impact our customers coming back to work. What we realized in the course of the last year, that business must continue and, in that context, customers have come back and realized this way of working is fine.
The not only way of working in terms of creating products and delivering their services, but also this way [Indiscernible] working in terms of upgrading the IT infrastructure and, of course, staying ahead of the cyber security threat landscape.
So, in that context, we have a little more confidence going this year where we believe the customer is going to go, of course, the pandemic hopefully will ease itself out over the course of the next few quarters.
But in the context, we feel a little more confident, therefore we've been able -- to understand what we can do as a business and share the guidance with you in terms of cyber security spend. As I said, the volumes of technology consumption have gone up when the pandemic knockdown.
I don't think this is a one-time blip that's kind of normal, I think this is a new normal. And that new normal needs to be protected, and to be able to protect it effectively, you are seeing customers are looking at consolidation strategies.
I shared with you the 3 platform purchases, the 2 platform purchases. In my 3 years apart, and finally, seeing customers wanting to consolidate and not deal with fragmentation, they're realizing this is a losing battle.
If you want to take points, deliver products, and trying to integrate them yourselves. Now, that's our bet has always been our bed, but it's not a bet which is contingent on us having a platform.
You have to buy it all. It's continuing on, us being able to deliver best-of-breed capabilities and our shared, we've gone from two to six, hopefully from six to double-digit this year, which means we actually deliver best-of-breed capability to our customers, even with the older ones [Indiscernible]. So that's what gives us the confidence, Saket.
Thanks very much.
And our next question comes from Keith Weiss of Morgan Stanley, with Rob Owens after that. Keith Weiss may ask your question.
Excellent. Thank you, guys, for taking the question and in a very nice quarter. I think this quarter score is probably going to surprise a lot of guys in terms of the level of overall strength you saw in billings on next-gen doing really well-operating margins outperforming the guide for operating margins, our performance. But probably the biggest area contention that guesses.
That's coming into the Sprint was product revenues. There's a lot of worry about supply chain issues and supply chain constraints. Doesn't really seem like that impacted you. You talked a little bit about product revenues heading into FY 22 does this account for any of the guides -- does it externally for any supply chain issues on a go-forward basis.
And this new. level of For FY 22 up to mid to high single-digit growth in that durable beyond FY 22 or is this a period of catch-up spent with that that pent-up demand around hardware you're talking about previously? Thank you.
So, Keith, thanks a lot for your question. I also want to thank you for the balanced note, I thought you had a good assessment of our opportunities and challenges going as a quarter. As you said, we are seeing the pent-up demand get released. We are seeing some impact of refreshes.
We are seeing some impact of some of the new form factors we've launched. We are working diligently, as I'm sure everyone is, with our suppliers to make sure that we're able to bridge the supply and demand GAAP. So far, we've been able to make it through Q4. Based on current visibility, we don't see challenges for Q1 going into it, which is why we've given you a guide for Q1 and we will keep working with our suppliers.
I think the supply chain issue is going to, [Indiscernible], mitigate itself in Q3 or Q4 time-frame, anyway, in the industry. when there is a supply issue, a lot of the manufacturers, a lot of chip companies actually working twice as hard to try and bridge the gaps. And we're also working hard with them to make sure we're very transparent about our needs in the quarter.
So far, we have been guided with the anticipation that we will be able to keep managing our supply chain balance the way we have been able to manage for Q4. And in terms of your sustainability, I would welcome you to the Analyst Day on September 13th, we talk more about it then.
Excellent sounds great, guys. Thank you.
The next question comes from Rob Owens of Piper Sandler with Brian Essex to follow. Rob, you may ask your question.
Great and thank you for taking my question. You talked a little bit in the prepared remarks about your success in the XDR segment, I was wondering given all the noise in that segment, the cash if you could unpack a little bit, where the competitive landscape is, and why Palo Alto was winning at this point. Thanks.
Thanks, Rob. Look, XDR is a [Indiscernible] space, is to new transform endpoint space which has a lot of players. And there were some legacy players in that space who lost ground to some of the newer players in the space, and we all know who they are, and [Indiscernible] came out of the product, which was highly technically capable and competitive as we've shared with you, we have one various benchmark in the industry versus other players in the space.
So, we are seeing dog fights or catfights or whatever the right [Indiscernible] is. In the customer space when we get in contention with a competitor. And it gets competitive and it becomes a question of, can you deliver the XTR capability you want? But I think over time what's happening is that customers are looking at it as a more expansive approach.
Saying is not just about EdR part the endpoint, but it also needs to look at how do you coming lateral network traffic. Like analysis, how you put, take that together, and minimize the number of alerts that you're getting from different parts of the infrastructure.
As we just announced this morning, we've integrated Cloud capability in theirs, and now you can take a look at your cloud state and take the alerts from the Cloud state coming a lot on that are their endpoint coming to a lot of their [Indiscernible] and trying to see how they minimize the alert and how do you see a correlation amongst all those alerts, not just that, we introduced identity analytics this morning too.
So, I think over time, the XDR category is hurdling towards what used to be the SASE. And what's going to happen over time is XDR will engulf that space, but with a much more intelligent, normalized point of view where you can actually look at and say, this is valuable to me.
The SIM of the pass was a data aggregation exercise and the intelligence of left for the customer to determine I thing XDR, is bringing that next-generation capability to the sim where it's cross -[Indiscernible] reading prior to that, reducing your noise, giving you more relevant information.
That's what's going to be the future. So that's why XDR, whilst competitive, highly strategic, and it's it behooves us because we have multiple pieces of the puzzle where we actually have Cloud security capabilities. We have firewall capability, not just on hardware, but across our virtual form factors. So being able to bring all that data makes sense of it and provide value [Indiscernible] is where I think a year is going. I think we're well placed in that space.
Great. Thank you very much.
Our next question comes from Brian Essex of Goldman Sachs with Michael Turits next. Thanks. Piper Sandler, you may ask your question.
Great. Thank you for taking my question and congrats on the results and cash. One quick question on the ClaiSec business. Wanted to understand -- I guess maybe on next NGS overall, confidence in the guidance, how much cushion is in that number.
I understand it's nice to see leading into to ClaiSec with investment. Where are you investing for growth, particularly in sales and marketing? And maybe to cap it off management changes that we saw this quarter, particularly inviting BJ to join the Company. How that plays into the investment in ClaiSec is that because that remains as a meaningful opportunity for you.
Thanks Brian, you know, as we went on the speedboat strategy, our first job was to make sure that we had product-market fit. And in the early part of our strategy, we shared that we began to see product-market fit, which really, I think Q4 2019 was when we started to see traction in the space.
We spent the majority of the last 18 months after that trying to make sure that our sellers were able to understand the power of all the capabilities apollo has to offer. And we have some phenomenal results in terms of what percent of our core sales team can sell Cortex, can sell Prisma, and those numbers keep pricing because we're trying to make sure that our sales team is able to go pitch the entire portfolio to our customers.
And that's exactly why we had the success we have been able to share with you, in terms of customers buying three platforms, two platforms, or one, and we believe that opportunities are still further ahead. Terms of us being able to penetrate our entire customer base with our Cloud capabilities our SASE capabilities or Cortex abilities.
So, we think there's more room to go. We are investing in more coverage and more capability, both in the U.S. and North America, as well as in international markets. That's one part of it, in terms of the management change, delighted that BJ Jenkins has joined us apart networks.
He was the CEO of Barracuda Networks; he understands security really well. He's a very seasoned phenomenal sales leader and also [Indiscernible]. He's going to come to manage our teams, drive that growth [Indiscernible] further.
I also shared with you that part of our success as a Company is being driven by very large deals. If you want to be the platform provider of choice, we have to be able to engage at the highest level for customer's organizations and convince them for not just the portfolio approach, but its best of the capabilities.
Amit (ph) is going to continue to that. He is working closely with BJ and Rick Congdon, our Head of Global Sales, and they're going to partner together and try and address the needs of the customers from the top-down, which allows us more bandwidth, more capability, and more management strength in being able to do that.
So, the sole part of the plan is to create an ability to go target customers at the highest levels. Trying to create large deals where the CIA long-term transformation of Visa, Cybersecurity, partner of choice for color.
Thank you.
The next question comes from Michael Turits of KeyBanc with Jonathan Ho next.
Congrats on the quarter. On both XDR and on Cortex and on Prisma Cloud. I think the impression a lot of us got last quarter was their competition was very tight, there was, I'm guessing you never got significant incremental investment there that was needed.
It sounds like those segments did well. And you know, you've guided moderately in terms of margins for next year, but it doesn't seem like any big shifts. So, are things moving better than you expected or is your funding a more streamlined rate of repurchases?
Michael, I'll give you a quick sense of how things are going to have the lead jump in and give you a sense of the capability we built this year and the capability you're planning to build over the next 12 months. There's a sales part of the go-to-market part of it, which is working as I said, and our top-three customers committed over $40 million in public cloud spend.
I think many of the investors who have invested in these new startups and cloud security, that earlier [Indiscernible] not what we got from our top-tier customers. So, I think we are seeing traction in the market.
We are seeing residents and product-market fit, but it's not a static market. That market is continually evolving. We've gone from 07 modules. There's a lot more capability that people are looking for. Same time next year, I'm going to have Lee jump in and share some of the trends and where we are investing in next year.
Yes, absolutely. Look over the last 12 months we've made tremendous amounts of progress in both these products and you look at Prisma Cloud about halfway through the year we introduced four new modules, three of which have been built internally by the teams and one was the [Indiscernible] acquisition being integrated for micro-segmentation.
We've seen a lot of very good early customer adoption of those and going forward, I anticipate we're going to start to see mainstream adoption across the installed base and new customers as well. Rich Crews(ph) is doing nicely, as well with customers as they look more towards shift left and in the not-too-distant future, we will have that come out as an integrated module of Prisma Cloud.
Again, allowing us to more easily bring that to our existing installed base. XDR, [Indiscernible] with the announcement this morning with [Indiscernible], I think it just shows the continued innovation -- a pace of innovation that we are able to drive.
Extending it to Cloud, extending it to identity analytics, introducing the new [Indiscernible] module, and a whole host of other capabilities as well. And as Nikesh already alluded, you're seeing us start to extend the analytics, as well as the data aggregation layer to additional data sources and additional intelligence.
Our next question comes from Jonathan Ho with William Blair, with Brent Thil up next. Jonathan, please ask your question.
Excellent, thank you. I just wanted to go back to your comments around 2022 to give potentially as maybe a digestion year in terms of M and A. We think about sort of the further leverage in terms of the acquisition plays you've already made. Is it accurate to think 2022 as the [Indiscernible] Thank you?
Well, Well, Jonathan. We digest as we eat. We took the 11 product capabilities, and if you look at our NGS revenue or NGS billings, a lot of their NGS billing is from a majority of acquisitions that we integrated into our platform. So, it's not like we have undigested parts of our acquisitions.
There are parts of our acquisitions where we'd like to see more traction on a pretty more wood behind the arrows. But for the most part, I think the way to interpret it, Jonathan, is that when we -- when I walked in 3 years ago, there were many trends in the Cybersecurity industry where we were not a player.
We were not a player in SASE. We were not a player in cloud security. We're not a full player in the XDR space, and the [Indiscernible]. We needed to become a player, and the cost and time required to build capability will take us four to five years.
That is where being able to look at the market's [Indiscernible] by the best in the market, which has already steamed -- which she already spent four to five years, and shown product-market fit was the right approach.
Today, we have to be very careful as we evaluate companies because pretty much in categories where we think there are relevant trends, we already have a product. So, acquiring anything that space would require us to spend a lot more time integrating, figuring out what to do their customers.
We have 2 competing products and I principally do not believe and having two products in the same category because creates confusion, destroys the strategy, increased -- lots of unnecessary gross profit in the organization. So that's why our opportunities to go expand in categories are limited.
We've decided at some places we want to play and we want to play to win, there are some places we're not going to play we don't want to play an identity. So, it doesn't matter if there is an open space and there are Companies out there.
We're not playing there, we're playing in Cloud Security where we will be very aggressive, we're playing in automating assault providing capabilities on the SoC and replaying a network firewall business.
And there we believe we have huge complemented capabilities. And as you saw from the slide, we're building lots of lots of organic capability. We did 53 product releases last three years, are all showing up. Hopefully in the billings that you're seeing that we're able to provide more capabilities, more subscriptions to customers.
That's the way I would interpret the M&A answer, and does it mean we might tuck in a product Company here or there? Yes. But it also means that we're not looking for substantive acquisitions at this current point in time.
Excellent. Thank you.
Our next question comes from Brent Thill of Jefferies with [Indiscernible] after that.t Brent, you may proceed Nikesh, you mentioned that the sassy train has barely left the station. I'm curious if you can just elaborate on that comment and talk through kind of the next couple stations that you expect to land in with this train.
Thank you, Brian. Look, if you -- I think the pandemic is partly to --[Indiscernible] more give credit to the fact that the SASE train is moving fast. Over the last 2 years, what you've seen as customers go commit to a large Cloud purchase to get involved in the development process of the Cloud purchase. And then they start to move their workloads to the Cloud.
As we begin to that, there are years of MPLS of datacenter spend, which is going on. Our customers realized I don't need to bring all that traffic back home. I need to start taking the traffic and have it gone where the data is, whether it's in the public cloud or my data center on those kinds of traffic routing splitting capabilities require you to have pushed that route into the edge, put SD lan under.
That also requires you to have security at the edge. Now, the majority of our customers who have security in the data center with our firewalls can easily take that capability, push it to the edge to the Palo Alto capability or Prisma Access without having to change their policy infrastructure allows them to be consistent across all form factors, all applications, all devices, which is actually through [Indiscernible].
And if you saw your leader in the [Indiscernible] by pretty much everybody else -- everyone else in the industry is behind. So, from that context, to deliver true [Indiscernible] with the sassy solution, we think we've reached a great position.
We've also aggressively supplemented that with software capabilities. And I'm pretty sure every Company out there in the Fortune 500 and Fortune 100, they're all going through their journey as we speak, I don't think their market is saturated by any means, shape, or form. And is not just a security play.
Actually, is a fundamental network play. People are shifting their traffic, taking away from the MPLS world to the more Cloud delivered security in the Cloud delivered Network World for GCP, AWS, Azure, others are providing the underlying network capability in addition to our security capability.
Our next question comes from Gray Powell of BTIG with Matthew Hedberg up next.
Congratulations on the good results and thanks for taking the question. So, my side, I mean, we've heard that Palo Alto's implemented some price increases on the appliance side of the business. Can you just talk about what you're doing there and is that correct? How widespread are the price increases and does that have any sort of pull-through on cash subscriptions and support?
So Gray, what has happened is with the supply chain initiatives that we saw in the industry, we've seen pretty much every player in the industry tweak their pricing for the upcoming year. And we've done something similar.
It's in the low single-digits from a price increase perspective, as you know, the net yield is contingent on a competitive situation. What the customer pays, what discounts have been negotiated with them.
So usually, typically you don't see the yield fully dropped to UPMLl. It will have some pull-through to our numbers as in when those price changes are affected in the field. But it's low-single-digits, it's just consistent with supply chain issues that the industry is seeing.
Understood. That's really helpful. Thank you.
And our next question comes from Matthew Hedberg of RBC, with Joel Fishbein next. Matthew, please proceed.
Hey guys, thanks for taking my question. Hey, Nikesh congrats on the quarter. You started off the call talking about all the cyber threats these days, all the cyber risks, I was curious from your perspective, as we head into the U.S. federal budget season, yeah, how do you think about that impacting your business? Is it this year thing, is it more so next year? Just kind of wondering about the cadence of federal cyber funding.
Well, as you know, the federal year-end is September. So, I think it's too late for them to have any material impact this fiscal year. I think they're busy trying to the new government in place with changing a lot of people and administration that they usually take, it takes in the first year of administration, takes a few weeks, months to work through those changes.
So, I think we're going to see stuff happen in the next fiscal year for the government. They have great intentions. They want to make sure that the Cybersecurity posture of the country, of infrastructure, is improved.
You've seen some executive orders in that regard. There is a very positive mindset in terms of leaning in and solving many of these problems. I'm hoping that may lead to a positive impact on the Cybersecurity industry.
Our next question comes from Joel Fishbein of trust securities with Keith Bachman up next. Joel, you may proceed.
Thanks, [Indiscernible]. Just wanted to follow up on one of the themes that you talked about during the call, and that is vendor consolidation is something that we've been looking for for a long time. What do you think the catalyst is there for that, and how are you positioned? Considering identity and endpoint are part of that -- those 2 markets.
So, Joel, I think to look, my personal view, and I'm new to the industry even though have been here for three years, is I don't think there are many options in the industry to consolidate Cybersecurity spend. I think there were some phenomenal players in the market who had the amazing capability in their link, in there, swim lane.
What we've done in the last few years is build multiple swim lanes where you can buy the product in the news that strongly, or you can buy a product that connects across those simulates. And that's what we're proving with our Prisma Cloud, with our SASE strategy, and our firewall strategy.
We're adding more software capabilities. So, I'm going to tell you about my book. I think we're well-positioned for the consolidation around a minute majority of our platforms, at the same time, you don't have to buy it all from us if you don't want to, we're still integrated with other players in the market.
If your infrastructure is so designed or you actually have infrastructure players that you're deployed. In terms of correlating that to identity and endpoint well, we are an endpoint, XDR is the new endpoint play, where we do both EDR capabilities and XDR capabilities.
So, as you see, the transformation of relief from the traditional endpoint vendors to the XDR vendors, we have a play there. In terms of identity, I think the identity market will exist. I think there are players in the market.
But remember, identity is about two factual authentications and validating who you are once you're in the network, when you get past the initial identity checks here back in our network flow, you're back in our firewall.
So back in our Cloud instances. So, we do participate, really participate after being validated at the point at which we can get that information to integrate with existing identity players in the market. I don't know if the investors want me to go buy a [Indiscernible] player and make it better because there are some [Indiscernible] players in the market.
Thank you.
And our next question is from Keith Bachman, of BMO with Bollin next. Keith, you may proceed.
Thank you very much. Nikesh, I wanted to flush out a little bit on the consolidation fee, but in a different direction, if you could just talk about your SASE wins. And are there some common themes within the SASE when the SASE wins, where are you winning and why?
And perhaps on the other side where you not winning and trying to understand as part of that theme is how are you winning within SASE, within your installed SASE, versus perhaps even. getting into some new customers that might turn into something more for Palo Alto. But if you could just talk about some common threads within your SASE environment?
Keith, I'm going to lean on Lee to tell you about why we win, where we win. But as I said I'm prepared remarks, 25% of our Prisma Access customers are net new to Palo Alto. And this would typically be a customer who's got to apply deployed firewall which cannot give that extended sassy firewall Capex thing capabilities that liked to eventually replace those firewalls.
but then midlife, those firewalls, they would go with us on sassy, with us -- at least the hope and anticipation that we can go back and reverse into that with our hardware overtime as those firewalls from the competitors come to end-of-life. Lee, you want to jump in?
Yeah, I think the -- there's been a significant change in the market in terms of what customers realize they need from sort of thinking about users, employees that are off the network and sort of being like a nice to have, like maybe I can conduct into some sort of subset of applications, some of the time and that will be acceptable to the new realities of the hybrid workforce, where it's very clear that employees need to be able to access all applications, all of the time.
And for the enterprise, there needs to be a full security stack to protect those connectivity’s. And that shift really favors our position with present SASE, our ability to secure all applications, our ability to provide true enterprise tested enterprise-grade security and to do it in a way that is consistent with what many of our customers already have deployed for our campus environments, branch-office environments, et cetera.
And as Nikesh mentioned that that trend can come from two different directions. It can come from our existing customers who are really happy with us and his extending out to SASE or vice versa, customers that come in with SASE and then can extend into the campus and branch office environments.
And our next question, our last question for today comes from Ben Bollin of Cleveland Research. Ben, you may ask your question.
Evening, everyone. Thanks for taking the question. When you look at recent performance and even the forward outlook, how do you think about your share performance? Your share gains versus wallet share expansion within your customers. And then Nikesh, you talked a little bit about maybe within the networking, but what are IT silos do you feel like are donating spend into security as a whole? Thank you.
Thanks, Ben. You saw we had highlighted one of our customers became our first customers spend a $100 in the air with us. And we have a few who were just short of that. So, it wasn't the only one who was getting there.
So, I think part of that gives you a sense of consolidation of spend and us getting a higher share of wallet. But I'd like to see it as us [Indiscernible] providing the capabilities to our customers. Are they able to do everything with us, they don't have to go and go stitch together multiple vendors because today there is a very high cost of stitching security because the cost is our ability?
And we're doing all the stitching for our customers, at least giving them the ability, they can go secure the enterprise and go do other stuff in terms of your question about where different parts of idea you're probably contributing, I think there is a large network contribution around the whole sassy topic because that's it effectively, not just a security plate also happens to be a network plate.
And that's where you'll see and you'll find, many times that our firewalls are procured either by the network team or the security team. So, you'll see that the whole network security space, there is a back and forth between whether it comes on the network budget or the security budget.
I think the same thing in the Cloud, people haven't quite figured out that the Cloud requires its own capability from a security perspective. And we're seeing that being baked into the budget. But very often that capability is coming out of Cloud spend where we're also able to go get credits from the public Cloud CSPM to have the customer pay for that given that answers the question.
And with that, we will conclude the Q and A portion of our call today. I will now turn it back over to Nikesh for his closing remarks.
Well, I just want to say thank you, everyone, for joining us today. We look forward to seeing you at our upcoming investor events, and especially our Analyst Day. And I do want to take a moment to say thank you Thank you. Thank you to our employees, our partners, our customers, and everyone who made these results possible. [Indiscernible] have a great day.