Joint Corp
NASDAQ:JYNT
US |
Fubotv Inc
NYSE:FUBO
|
Media
|
|
US |
Bank of America Corp
NYSE:BAC
|
Banking
|
|
US |
Palantir Technologies Inc
NYSE:PLTR
|
Technology
|
|
US |
Uber Technologies Inc
NYSE:UBER
|
Road & Rail
|
|
CN |
NIO Inc
NYSE:NIO
|
Automobiles
|
|
US |
Fluor Corp
NYSE:FLR
|
Construction
|
|
US |
Jacobs Engineering Group Inc
NYSE:J
|
Professional Services
|
|
US |
TopBuild Corp
NYSE:BLD
|
Consumer products
|
|
US |
Abbott Laboratories
NYSE:ABT
|
Health Care
|
|
US |
Chevron Corp
NYSE:CVX
|
Energy
|
|
US |
Occidental Petroleum Corp
NYSE:OXY
|
Energy
|
|
US |
Matrix Service Co
NASDAQ:MTRX
|
Construction
|
|
US |
Automatic Data Processing Inc
NASDAQ:ADP
|
Technology
|
|
US |
Qualcomm Inc
NASDAQ:QCOM
|
Semiconductors
|
|
US |
PayPal Holdings Inc
NASDAQ:PYPL
|
Technology
|
|
US |
Ambarella Inc
NASDAQ:AMBA
|
Semiconductors
|
Utilize notes to systematically review your investment decisions. By reflecting on past outcomes, you can discern effective strategies and identify those that underperformed. This continuous feedback loop enables you to adapt and refine your approach, optimizing for future success.
Each note serves as a learning point, offering insights into your decision-making processes. Over time, you'll accumulate a personalized database of knowledge, enhancing your ability to make informed decisions quickly and effectively.
With a comprehensive record of your investment history at your fingertips, you can compare current opportunities against past experiences. This not only bolsters your confidence but also ensures that each decision is grounded in a well-documented rationale.
Do you really want to delete this note?
This action cannot be undone.
52 Week Range |
7.37
17.66
|
Price Target |
|
We'll email you a reminder when the closing price reaches USD.
Choose the stock you wish to monitor with a price alert.
Fubotv Inc
NYSE:FUBO
|
US | |
Bank of America Corp
NYSE:BAC
|
US | |
Palantir Technologies Inc
NYSE:PLTR
|
US | |
Uber Technologies Inc
NYSE:UBER
|
US | |
NIO Inc
NYSE:NIO
|
CN | |
Fluor Corp
NYSE:FLR
|
US | |
Jacobs Engineering Group Inc
NYSE:J
|
US | |
TopBuild Corp
NYSE:BLD
|
US | |
Abbott Laboratories
NYSE:ABT
|
US | |
Chevron Corp
NYSE:CVX
|
US | |
Occidental Petroleum Corp
NYSE:OXY
|
US | |
Matrix Service Co
NASDAQ:MTRX
|
US | |
Automatic Data Processing Inc
NASDAQ:ADP
|
US | |
Qualcomm Inc
NASDAQ:QCOM
|
US | |
PayPal Holdings Inc
NASDAQ:PYPL
|
US | |
Ambarella Inc
NASDAQ:AMBA
|
US |
This alert will be permanently deleted.
Earnings Call Analysis
Summary
Q2-2024
In the second quarter of 2024, The Joint saw a revenue increase of 3% to $30.3 million, despite a net loss of $3.6 million, partially due to a $1.5 million legal expense and $1.4 million in impairments. Adjusted EBITDA fell to $2.1 million from $3.2 million. The company opened 9 new franchised clinics and refranchised 2 clinics. For 2024, The Joint reaffirms its guidance, expecting system-wide sales between $530 million and $545 million. The company is focused on refranchising corporate clinics and enhancing unit economics through innovations in operations and marketing, aiming for mid-single-digit growth in system-wide same-store sales【4:0†source】【4:1†source】【4:4†source】【4:5†source】.
Good day, and welcome to The Joint Corp. Second Quarter 2024 Financial Results Conference Call. [Operator Instructions] Please note that this event is being recorded.
Now I'd like to turn the conference over to Mr. David Barnard, LHA Investor Relations. Please go ahead, sir.
Thank you, Nick. Good afternoon, everyone. Again, this is David Barnard of LHA Investor Relations. Joining us on the call today are President and CEO, Peter Holt; and CFO, Jake Singleton. Please note, we are using a slide presentation that can be found at https://ir.thejoint.com under the Events section. Today, after the close of market, The Joint Corp. issued its results for the quarter ended June 30, 2024. If you do not already have a copy of the press release, it can be found in the Investor Relations section of the company's website.
As provided on Slide 2, please be advised that today's discussion includes forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts may be considered forward-looking statements. Although the company believes that the expectations and assumptions reflected in these forward-looking statements are reasonable, it can make no assurances that such expectations or assumptions will prove to have been correct.
Actual results may differ materially from those expressed or implied in forward-looking statements due to various risks and uncertainties. As a result, we caution you against placing undue reliance on these forward-looking statements.
For a discussion of the risks and uncertainties that could cause actual results to differ from those expressed or implied in the forward-looking statements, please review the risk factors detailed in the company's reports on Form 10-K and 10-Q as well as other reports that the company files from time to time with the SEC. Finally, any forward-looking statements included in this earnings call are made only as of the date of this call, and we do not undertake any obligation to revise our results or publicly release any updates to these forward-looking statements in light of new information or future events.
Management uses EBITDA and adjusted EBITDA, which are non-GAAP financial measures. These are presented because they are important measures used by management to assess financial performance. Management believes they provide a more transparent view of the company's underlying operating performance and operating trends and GAAP measures alone. Reconciliation of net income to EBITDA and adjusted EBITDA is presented in the press release.
The company defines EBITDA as net income or loss before net interest, tax expense, depreciation and amortization expenses. The company defines adjusted EBITDA as EBITDA before acquisition-related expenses, which includes contract termination costs associated with reacquired regional developer rights, stock-based compensation expense, bargain purchase gain, net gain or loss on disposition or impairment, costs related to restatement filings, restructuring costs, litigation expenses consisting of legal and related fees for specific proceedings that arise outside of the company's ordinary course of business and other income related to the employee retention credits.
Management also includes commonly discussed performance metrics. System-wide sales include revenues at all clinics, whether operated by the company or by franchisees, while franchised sales are not recorded as revenues by the company. Management believes the information is important in understanding the company's financial performance because these sales are the basis on which the company calculates and records royalty fees and are indicative of the financial health of the franchisee base. System-wide comp sales include revenues from both company-owned or managed clinics and franchised clinics that in each case have been open at least 13 full months and exclude any clinics that have closed.
Turning to Slide 3. It is my pleasure to turn the call over to Peter Holt.
Thank you, David, and I welcome everybody to the call. The Joint continues to revolutionize access to chiropractic care. Our nationwide network of 960 clinics, 86% of which are franchised, provides affordable concierge-style membership-based services in convenient retail setting.
During Q2 2024, we furthered our strategies to improve unit economics and refranchise the vast majority of our corporate clinics. We also continued to deliver growth even during the ongoing macroeconomic pressure. Q2 2024 revenue increased 3%, and same-store comps grew 2% compared to the prior year period. Q2 adjusted EBITDA was $2.1 million. And in a moment, Jake will provide greater detail to our financials. To increase clinic profitability, we're embracing new innovation in operations, IT and marketing that leverage the size of our network on national and local levels.
Turning to Slide 4. I'll review the recent activity. As we approach having 1,000 clinics, we increased our purchasing power, which we're leveraging to the benefit of our clinics. For example, our unit economics task force created a clinic in a box to optimize the time and cost of our new openings. We redesigned interiors with lower cost material and sizes that can be shipped more economically. Now our vendor can produce and ship all the elements to open a clinic. We expect to both shorten the time to opening and significantly lower the build-out cost.
In IT, we're supporting more financial tools that help franchisees automate and manage their businesses. And our recent patient innovations include adjusting the elements of our business model to better align with current consumer preferences.
An important part of growing patient loyalty is creating a frictionless experience. While our patients love the convenience of our model, we've learned a subset of patients would like to schedule their first visit to ensure that they can get in, out and on their way. To answer this need and after testing earlier this year, we launched the initial visit booking system-wide last month. Patients who have had booked their first visit indicated that booking was both a positive experience and important to their choosing The Joint.
We've extensively tested our enhanced digital intake forms now that enable new patients to use their own mobile devices when completing their intake form with a plan to roll this out system-wide later this month. Our trials have proven this process is easier and less time-consuming for patients as well as our wellness coordinators.
We're aggressively developing our mobile check-in, and in Q4, we'll beta the app. Additionally, we'll be evaluating different membership options and policies. We're assessing pricing and discount strategies such as our walk-in rate, changes to hours and days of operation as well as our legacy pricing policy.
Turning to Slide 5. I'll review our refranchise goals and efforts. As discussed previously, we're focused on driving long-term growth by selecting the most effective partners for our refranchised clinics. In May, we engaged Capstone Partners, a full-service middle-market investment bank, with specialization and refranchising and recently finalized the confidential information memorandum package for marketing clusters of our clinics.
In the meantime, we have considerable interest in a number of markets. Currently, 2 transactions with 9 clinics have been approved and moving through the letter of intent process, in Savannah and Kansas City. These transactions will address 2 smaller clusters that we can tie to existing franchisees. Also, based on earlier conversations during the quarter, we sold 2 clinics in California and Arizona to existing franchisees for net proceeds of $224,000. We're well on our way to generating capital to be reinvested in brand marketing, RD territory acquisitions and/or stock purchases among other options.
Turning to Slide 6. I'll review our marketing efforts. In the last 9 months, we've conducted significant research and formulated programs to amplify patient acquisition and retention, engage lapsed patients, increase referrals and improve conversion and attrition. We realize we need to optimize our market investment to better support the marketing funnel and shift resources from lead generation toward consideration and awareness campaigns.
This is an important adjustment to our marketing strategy as 49% of adults in the United States have never been to a chiropractor even though 80% have back pain at some point in their lives. Similarly, while The Joint has 1.67 million active patients, which represents less than 1% of adults in the United States, we're constantly working to educate more people about the efficacy of chiropractic care. Currently, we have first-mover advantage, and our goal is to make the joint synonymous with chiropractic like Kleenex is to tissue as we focus on building our brand strategy that defines and leverages our unique strengths to grow clinic profitability and patient loyalty.
Additionally, we know an important part of driving patient loyalty is affordability. In June, we began to offer our 5 plus 1 summer sale, giving our patients access to a free month of care when they purchase 5 months in advance. This promotion exceeded our expectations. What makes these results even more impressive is in that year -- for this year, the sale was not valid for legacy-priced memberships. This exclusion is part of our ongoing commitment to drive clinic-level profitability. And even without the discounting of legacy members, we had a strong demand for the promotion.
We've continued to work with our co-ops to provide a more robust marketing-level strategy. Leveraging what we know about those patients new to chiropractic and those not new to chiropractic to -- with their behavior, we worked with our largest co-ops and implemented new channels and tactics. This increase includes a TikTok spend market-wide to reduce cost and increase impressions as well as the introduction of new channels aimed at driving awareness and consideration and lowering the patient acquisition costs.
Turning to Slide 7. Let's discuss our clinic metrics. In Q2 2024, we opened 9 franchised clinics, refranchised 2 clinics and closed 3 clinics, 1 franchised and 2 corporate, for a net increase of 6 clinics. In the same period a year ago, we opened 23 franchised and 3 greenfield clinics, acquired 3 previously franchised clinics for our corporate portfolio and closed 6 clinics, 4 franchised and 2 corporate for a net increase of 20 clinics. On June 30, 2024, our total clinic count reached 960 consisting of 829 franchised and 131 corporate. The clinic portfolio mix remains 86% franchised and 14% company owned or managed, although it's expected to shift during the year as we execute our refranchising strategy.
Turning to Slide 8. I'll review our franchise license sales. As previously indicated, we expect franchise license sales to be impacted by our refranchising strategy. During Q2, we sold 7 franchise licenses compared to 21 in Q2 2023. Of the licenses sold, 73% of the franchisees were new to The Joint. At June 30, 2024, we had 158 franchise licenses in active development as well as 17 regional developers with an aggregate 10-year minimum development schedule for 674 clinics. In July, for approximately $0.5 million, we reacquired the Maryland-D.C. RD territory with 17 opened clinics and a potential for another 31 clinics. This reduced the number of RDs to 16 and their coverage to approximately 59% of the network.
And with that, I'll turn it over to Jake.
Thank you, Peter. And let's turn to Slide 9. I'll review our clinic comps for Q2 2024 compared to Q2 2023. System-wide sales for all clinics opened for any amount of time increased to $129.6 million, up 8%. System-wide comp sales for all clinics opened 13 months increased 2%. System-wide comp sales for mature clinics opened 48 months or more decreased 4%.
Revenue was $30.3 million, up $1 million or 3%. Revenue from franchised operations increased 10%, contributing $12.6 million. Company-owned or managed clinic revenue decreased 1%, contributing $17.7 million. Cost of revenues was $2.8 million, up 9% over the same period last year, reflecting the associated higher regional developer royalties and commissions.
Selling and marketing expenses were $5.4 million, up 15% year-over-year, reflecting the costs associated with the in-person national conference and the timing of advertising spend. Depreciation and amortization expenses decreased $805,000 or 35% compared to the prior year period. This reflects the accounting for corporate clinics that are being held for sale as part of the refranchising effort. G&A expenses were $22.6 million, up 13% compared to the same period last year, primarily due to the increased expense to support more clinics, plus $1.5 million in legal expenses associated with the class action settlement related to time and wages in the state of California, which reflects the ongoing complexity of doing business in California.
Loss on disposition or impairment was $1.4 million related to 2 corporate clinic closures and our quarterly analysis of clinics held for sale as part of the refranchising effort. This compares to $144,000 in Q2 2023. Income tax expense was $178,000 compared to income tax benefit of $161,000 in Q2 2023.
Net loss was $3.6 million, including the aforementioned $1.5 million litigation expense, $1.4 million in loss on disposition or impairment and the expense associated with the in-person national Conference for a loss of $0.24 per share. This compares to net loss of $320,000, including loss on disposition or impairment of $144,000 or a loss of $0.02 per share in Q2 2023.
Adjusted EBITDA was $2.1 million compared to $3.2 million. Franchised clinic adjusted EBITDA was $4.7 million compared to $5.1 million, reflecting the increased marketing expense related to the national conference. Company-owned or managed clinic adjusted EBITDA increased 15% to $2.5 million. Corporate expense is a component of adjusted EBITDA was $5 million compared to $4.1 million in Q2 2023, reflecting ongoing IT maintenance and higher legal and professional service expenses related to our refranchising efforts.
On to Slide 10 to review our balance sheet and cash flow. At June 30, 2024, our unrestricted cash was $17.5 million compared to $18.2 million at December 31, 2023. Cash flow from operations for the 6-month period was $1.8 million. In addition, the net proceeds of the sale of 2 clinics was partially offset by ongoing IT CapEx and a $2 million Q1 repayment on the line of credit with JPMorgan Chase. Through this facility, we have retained immediate access to $20 million through February of 2027.
On to Slide 11 for a review of our financial results for the 6 months ended June 30, 2024, compared to the same period in 2023. Revenue was $60 million, up 4%. Net loss was $2.6 million, including $1.8 million in loss on disposition or impairment and aforementioned $1.5 million litigation expense and the cost of the in-person national franchise conference for a loss of $0.18 per share. This compares to net income for the first half of 2023 of $2 million, which included the $3.9 million employee retention credit and $210,000 on loss of disposition or impairment or $0.13 per diluted share. Adjusted EBITDA was $5.6 million compared to $5.3 million in the same period of 2023.
On to Slide 12. With the strong comps in July, in anticipation of our fourth quarter promotions, we are reiterating all elements of our guidance. System-wide sales are expected to be between $530 million and $545 million compared to $488 million in 2023. System-wide comp sales for all clinics open 13 months or more are expected to increase in the mid-single digits compared to an increase of 4% in 2023. New franchised clinic openings, excluding the impact of refranchised clinics are expected to be between 60 and 75 compared to 104 in 2023. The difference reflects the impact of our refranchising efforts.
And with that, I'll turn the call back over to you, Peter.
Thanks, Jake. In late May, at our annual franchisee conference, we discussed strategy to increase clinic profitability and recognized clinics with outstanding performance. Our conference theme, inspire, influence and imagine, captured the passion of our franchisees, RDs and employees. As franchising is like-minded people building a brand, we're thrilled to be partnered with some of the most talented franchisees and doctors of chiropractic in the United States.
During our 2020 -- 2024 award ceremony, we honored over 180 inspirational clinics that generated over $750,000 in 2023. This compares to recognizing 14 high-performing clinics with sales exceeding $550,000 in 2015. This year's award winners included 56 gold clinics with sales between $1 million and $1.49 million, a marked increase from the only one clinic at this level in 2017. And this year, we honored 2 platinum clinics with sales over $1.5 million.
Part of this success is attributed to the substantial improvement in our chiropractic community's perception of The Joint. Since 2018, we've taken action to influence the views of chiropractic care in general and The Joint in particular. We've endeavored to forge better relationships with the chiropractic schools and associations and have educated them about our model, our commitment to patient service and our mission to improve quality of life through routine and affordable chiropractic care.
Now with a growing number of Joint doctors participating in the schools' preceptorship program, which mentors undergraduate doctors of chiropractic, is increasingly sought after. We also foster these relationships by providing support for educational, athletic and relief programs. Between 2018 and May 2024, The Joint has donated over $1 million to the chiropractic schools, including a recent student scholarship endowment.
We've grown to be the largest provider of information on chiropractic on the Internet, which contributes to the fact that over 36% of our new patients in 2023 had never been to a chiropractor before. This also means around 65% have chosen The Joint over other providers.
Now I'll look to the future. With our better relationships and enhanced marketing, we're approaching having 1,000 clinics open. The more clinics we open, the more patients we serve, the more referrals we receive and the more people we educate about the power and efficacy of chiropractic. Currently, about 16% of the adults in the U.S. have utilized chiropractic care in the last year according to the Palmer-Gallup study. Imagine what would happen to our business when under these numbers, we reached 18% or 20% and beyond. That's when chiropractic care becomes a mainstream choice, and we truly began to experience the exponential growth. As more and more people discover chiropractic care our reach is boundless.
In summary, in 2024, our highest priority is refranchising of corporate clinics and improving unit economics. Through streamlined operations, resource optimization and continuous improvement, we expect to maximize profitability at the unit level while delivering exceptional experiences to our patients.
Before we begin, I'd like to invite you to visit us at the B. Riley 7th Annual Consumer and TMT Conference in New York City in September.
And with that, Nick, I'm ready to begin the Q&A.
[Operator Instructions] First question will be from JP Wollam, ROTH Capital Partners.
Great. If we could maybe just start on the refranchising, not sure exactly kind of what you want to share or how much you'll share on the process. But I'm just hoping. We're a bit into the process here. And I think maybe the number of refranchise is a little lower than where we might have thought at this point in time. But I was hoping you could maybe just talk about how the conversations are going. It sounds like you've got a couple of more units that are about to be under LOI. But just talk broadly about are you finding more success with existing franchisees. Are people looking to do just larger-scale transactions that are taking more time? Any details and kind of information you could share about the process would be great.
Sure. It's good to talk with you. The process has probably taken a little longer than we would have expected. I would have loved to be further along in this process than we are. And it's really a combination. So we have that portfolio of roughly 131 clinics that we've broken up into clusters. We're talking to our existing franchisees who want to pick up maybe a couple of clinics that are around them. The reason we went into the relationship with Capstone is to really widen the market. And you do have a number of multi-unit operators out there that are looking to diversify and invest in other franchise concepts, and they are looking for that larger cluster of clinics.
And so that -- it's taken us some time to put together the [ SIM ] that we're using to market the program. And so we're really now very aggressively starting to market to some of those larger players. And at the same time, we have a couple of very large players in our own system that are also interested in the acquisition of clinics. So it has taken a little longer than anticipated. I think that there is obviously a lot of interest in these clinics. These are well-performing clinics. This isn't a fire sale where we're just trying to get them off the books. These are valuable assets that we obviously want to put in the hands of the franchisees who can most effectively run them. And so I think those are the real drivers of this process that we're going through.
Great. That's very helpful. If we jump over to the innovation and the conversation around the changes to the box and some of the IT innovation, if maybe I could focus a little bit more on the box. And I think you made a comment about reducing costs and reducing time to open. Could you just maybe share, is there any way to quantify, I guess, what the impact would be on -- maybe on a cash-on-cash return basis going forward? Or any way that you can quantify the impact?
Well, I'm not really ready to give out specific numbers, but what we've done is that we've really streamlined the whole process of the build-out of the clinic. So we -- whereas before -- first of all, our build-out is relatively simple. And so this isn't a QSR where we have a lot of equipment that's required to open up the clinic. I mean it's really a very simple operation. But the -- we have, for example, been building the front desk, which is a big segment of the build-out, individually for each clinic. Now what we've done is we've streamlined that process. So it's modular so that it's easy to ship, and it can -- you don't have to have it built uniquely for each of the clinics they open.
And we've really looked at every element of what is part of that build-out and looked at ways that we can either streamline it, lower its cost, make it easier to install. And so in that case, we're being able to lower the cost. And also, we had all these different elements, whether they are tables or the desk that you're building, coming from different vendors and so that when you're trying to consolidate that or you're trying to get those shipped to the location of the clinic, that's increasing your cost.
So we really reduced significantly the shipping costs associated with the build-out. And then because this is all consolidated, you can really fill that clinical in a faster manner. So if that's faster by a month or 2 months, we'll see as we go forward with this program. But we're really excited about what that does for streamlining the process of getting these clinics open and at a lower cost.
Okay. Understood. And if I could slide one last one in. Just on -- maybe this is for Jake, but just in terms of the comp improvements in the back half of the year to kind of get us to that mid-single digit. I would think maybe it sounds like July has -- was performing well. I think there's maybe a little bit of an easier comp in Q3. But are there any kind of meaningful levers that are needing to be pulled to kind of get to comp guidance in the back half? Or is it really the easier comp and then the seasonal promotions that you mentioned?
Yes. I think you've got most of the pieces there. July did start off strong with us. We posted a greater than 5% comp for the system with our franchisees closer to 6%. So happy to see how the third quarter is starting out. Really, from a levers perspective, it's really like you mentioned, a softer Q3 in the 2023 period. So we're rolling over an easier comp there, theoretically. We always perform well in terms of our fourth quarter promotions that are planned.
But as Peter mentioned, we're consistently looking at the pricing levers to see if that's something that we need to touch base with. So those are potentials that we're in evaluation mode right now, looking at whether -- the legacy policy, walk-in pricing, things of that nature. So we have those levers at our disposal and then always the ability to layer on an incremental promotion should we need a little bit of a boost. So mostly levering with the existing things that you mentioned.
Our next question will be from CJ Dipollino of Craig-Hallum Capital Group.
CJ Dipollino on for Jeremy Hamblin. I wanted to touch again on the refranchising. It sounds like you're just starting to get going with some of these larger transactions. I want to see -- is there a world where you get any of these larger transactions done in 2024? Or are you looking more out towards next year?
Ideally, we'd like to see as much done in the end of '24 as possible. And the larger the deal, typically, the more due diligence you're doing, a little more difficult, the time it takes to get everybody aligned on price and legal structure so that we are now pushing as hard as possible to make these -- all these deals complete. It's also hard on the system to have these clinics up for sale that you want to minimize the time this is going to take just because of the uncertainty that it creates for your employees and outside the 4-wall support. So can we get everything done by the end of the year? Can we get significant things done by the year? I think it's possible. Will this go into '25? I think it's probable.
Yes, CJ. The only thing I would layer on there is we have taken a considerable amount of time to create an exceptionally detailed [ SIM ]. And we've had a lot of time now to kind of get the work rooms and the due diligence materials in place. And so we feel confident that as we have strong interest, we've put together a lot of the materials and resources to streamline that process as best that we can. But as Peter mentioned, larger transactions by nature are going to take a little bit more time.
Got it. Okay. That makes sense. And then moving towards comps and more specifically traffic. A lot of peers have called out sort of slowing traffic starting in May going into June. Could you maybe just give a little color on the cadence of comps through Q2?
Yes. We did see a slowing of comps throughout the quarter, a little bit nuanced for us in this particular quarter. As Peter mentioned in his prepared remarks, we have a promotion that we run in June, which is a forward buy promotion. So our patients are buying 6 months of care for the price of 5, if you will. And so that recurred year-over-year. But as Peter mentioned, we did not honor any of our legacy pricing as it relates to that promotion.
So what that meant for us in this particular period was that we had a slightly lower uptake in terms of people capitalizing on the promotion. But what that does for us, it means they stay on their current plan and then their recurring billings roll in to the preceding months that follow. So really kind of a pushout of some revenue period-over-period, which I think resulted in the slightly lower comp for June and I think is helping us here in July, which I mentioned the strong comps that we've seen so far.
[Operator Instructions] Next question will be from Nick Sherwood, Maxim Group.
My question is, can you talk about the loss in sales for the mature clinic comps? And are you seeing that rebound in July? Or are you seeing a lot of that expected comp sales growth to be from new clinics?
Yes. We -- all of our comp metrics improved in July. As it relates to the results for the quarter, Q1, we posted a 3% total system comp, negative 3% for mature. And each of those metrics fell by 1% in the second quarter, so 2% for the system, negative 4% as it relates to the mature clinics. And so as we look at the KPI build, what drives the gross sales of our clinics, the softness that we continue to see is in that new patient metric.
If we're getting them in the door, we're still converting at a great rate. And our attrition is as good as it's ever been. So it's really just that new patient traffic that we're trying to consistently draw, and that's really where we saw the headwind and have seen the headwind in recent periods. So a sequential down 1%, still posted a 2% comp in a tough consumer environment out there, and we have seen a nice rebound here in July.
So do you have any plans going forward to stabilize the comp sales for these mature clinics? Or do you think we're still going to look at contraction going through the rest of the year for the mature clinics?
No, absolutely. That was some of the things we talked about. So for example, we've seen some really great success with what we're calling our initial visit bookings so that instead of just coming in as a new patient, you can now actually book an appointment. And we find that has significantly increased the new patient counts in the clinics that have been testing with that, and we're now rolling that out across the system that we are looking at really all of the different ways that we market this business to those new patients into our existing patients.
And one of the areas we've been focused on is those lapsed patients. We talked about we have 1.7 million active users and that of those, a lot of those are lapsed patients. They could be just walk-ins. They could be people that we can kind of recontact using some automated marketing programs that we put in place to be able to bring them in earlier after they've dropped because we know that the average patient stays with us for about -- on membership for about 6 months. We also know that 25% of them will be back in the next 6 months because their pain comes back.
We think through this automated marketing, we can specifically try to draw those in earlier. And because of those mature clicks, it has such a huge membership base and a whole number of clinic patients who've been through those clinics is they have a greater base of potential patients to bring back in than a newer clinic. So we think that could significantly help our older clinics as we continue to go through this kind of economic uncertainty with our patient base.
Understood. And my last question is, how are you managing your sales and marketing spend going into this third quarter and beginning of the fourth quarter with the presidential election and which generally you see advertising expenses going up? And I don't -- so how are you making sure that you're getting these promotions out there without overspending on adding customers because of the higher advertising costs?
Sure. I mean you have to really think about the full funnel in terms of how we drive new patient traffic. As a health care services business, we have a lot of referral traffic, and that really isn't at the whim of advertising price points. The largest channel for us probably right now is in the digital space. And so we may see that from an overall dollars perspective, whether it be our national marketing fund spend or those of our co-ops, right?
Each of our franchised units has a requirement to spend as much as $3,000 per month per clinic on their local advertising. And so as we go through this cycle, I think could we see some slightly higher uptick? But again, a lot of that doesn't flow through our corporate P&Ls. And we have a lot of channels in the mix in terms of how we disperse that marketing spend.
And in some of these new channels like TikTok or [ programmatic ], we've done some work with influencers that are, in some ways, a little outside of that traditional spend that is being so absorbed by the national elections. So it is something that we're watching carefully, but we do have a whole series of these other venues, especially in the digital space, to be able to spend and generate those new patients.
Thank you. This concludes our question-and-answer session. I'd like to turn the call back over to Mr. Peter Holt for closing remarks.
Thank you very much. In April, we announced The Joint influencer campaign in which athletes would share their own authentic stories about how chiropractic helps them enhance their athletic performance. And we're excited to report that one of The Joint influencers, track and field athlete Chari Hawkins, qualified for the 2024 Olympics in Paris. At the U.S. Olympic team trials in Eugene, Oregon, Chari refinish second in heptathlon with a career high. In addition, she achieved personal records in 3 of the 7 events, the 800-meter run, the javelin and the shot put. Please join me in cheering on Chari and all the athletes at the Paris Olympics. Thank you and stay well adjusted.
The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.