Independent Bank Corp (Massachusetts)
NASDAQ:INDB

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Independent Bank Corp (Massachusetts)
NASDAQ:INDB
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Price: 73.98 USD 2.55% Market Closed
Market Cap: 3.1B USD
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Earnings Call Transcript

Earnings Call Transcript
2017-Q4

from 0
Operator

Good morning, and welcome to the Independent Bank Corp.'s Fourth Quarter 2017 Earnings Call. [Operator Instructions]

This call may contain forward-looking statements with respect to the financial condition, results of operations and business of Independent Bank Corp. Actual results may differ. Factors that may cause actual results to differ include those identified in our annual report on Form 10-K and our earnings press release.

Independent Bank Corp. cautions you against unduly relying upon any forward-looking statements and disclaims any intent to update publicly any forward-looking statements, whether in response to new information, future events or otherwise.

Please note this event is being recorded. I would now like to turn the conference over to Chris Oddleifson. Please go ahead.

C
Christopher Oddleifson
executive

Thank you, Brandon, and good morning, everyone, and thank you for joining us today. As always, I'm accompanied by Rob Cozzone, our Chief Financial Officer and our new Head of Consumer and Business Banking.

We closed out 2017 with another very solid quarter. Inclusive of one-time write-downs related to the new tax legislation, net income in the fourth quarter came in at $22.1 million or $0.80 per diluted share on a GAAP basis. Excluding the one-time expenses, operating net income rose to $24.4 million or $0.89 per diluted share. Once again, nicely above prior period and prior year comparisons.

Rob will be covering the quarter in greater detail, but I'd like to focus my comments today on the year just completed.

2017 marked the fifth consecutive year of record earnings with virtually across-the-board growth in key financial metrics, including 10% growth in operating EPS, 10% revenue growth, including a 20 basis point improvement in the net interest margin, ongoing core deposit growth that has reached 90% of total deposits. Notwithstanding the decline in utilization rates, our loan origination efforts remain quite robust, having generated just over $1 billion in new commercial loans, continued stellar credit quality with nonperforming assets declining 18%, along with a loss rate of just 6 basis points for the year; disciplined expense management that has driven our efficiency ratio below 60%; a quarterly ROA that has reached 1.2% on an operating basis and an ROE of 10%. And steady growth in tangible book value per share that was up an additional 9% last year despite absorbing another acquisition.

Beyond the numbers, much was accomplished last year, moving the Rockland Trust franchise forward. We successfully integrated the Edgartown National Bank on Martha's Vineyard, which expanded our Cape Cod market. We couldn't be happier with progress to date with a household retention rate of 97% and a great reception in the local marketplace. We're making great strides in the coveted Greater Boston market with encouraging growth in brand awareness, households and new business generation. Our high-priority investment management business is growing very well too. Assets under management grew by 19% last year to $3.5 billion with revenues up just under 10%.

We've added many experienced commercial bankers from competing institutions that's added significant breadth and origination capacity to our lending operation.

We continue to upgrade the online banking experience and expand our digital offerings with a number of mobile banking users rising by 35% last year. We're making greater use of the sales force platform to maximize our usage of customer information to elevate our sales and marketing efforts. We're continuing to invest in technologies in areas such as security, enterprise risk management and API development. We've also significantly advanced our readiness for the Android requirements that come with inevitably reaching the $10 billion size threshold.

And lastly, we continue to garner high-profile third-party recognition for a variety of services, including the highest ranking for customer satisfaction with retail banking in New England by J.D. Power.

As proud as we are of our track record of financial performance and accomplishments, we fully acknowledge that none of this comes easy. The competitive environment remains fierce. The incredibly rapid pace of technology and changing customer preferences presents many challenges as you must continually balance the need to invest while maintaining fiscal discipline. We never underestimate how hard we must work to win and continue earning our customers' trust. We're up to the task and bring a quiet confidence to sustaining our success.

The economic environment continues to cooperate as the national economy is now entering year 9 of an economic expansion. The Tax Cuts and Jobs Act is expected to add further stimulus to the healthy 3.2% national third-quarter GDP growth, all while the labor market remains at levels consistent with full employment. The Massachusetts Benchmarks Leading Economic Index shows that Massachusetts State economy is also expected to continue growing at a moderately robust pace. Third quarter real GDP was measured at 5.9%, while the local economy continues to benefit from strong wage and employment growth. The Massachusetts unemployment rate of 3.6% is even stronger than the 4.1% national level.

Heading into the new year, our strategic priorities remain as before. But one constant is our commitment to staying focused. Discipline across all fronts, credit, pricing, interest rate risk, capital, liquidity has served us well over these many years, and we continue to be -- and continue to be the cornerstone of our franchise.

We will continue to selectively invest in growth initiatives, all with a keen eye on expanding existing customer relationships and adding new ones. Improving the customer experience is foremost in our mind, which cuts across our product offerings, access modes, security systems and service quality. And we continue to work on optimizing our branch configuration. And we will capitalize on our growing brand awareness and the many opportunities in our new markets.

And finally, we will continue to invest in our greatest resource, our people. Our success is intrinsically tied to my skilled, motivated and satisfied colleagues. On that score, in the latest Boston Globe Top Places to Work in Massachusetts Survey, Rockland Trust was included for the 9th consecutive year and ranked #1 among financial services and #2 across all large employers in the state. We will further enhance our work environment by sharing some of our savings from the lower corporate tax rate with my colleagues in the form of compensation and family-friendly benefits. We couldn't be prouder of our Rockland Trust colleagues.

Before turning it over to Rob, I'd like to acknowledge our directors who retired in 2017, Maurice Sullivan and Bill Bissonnette, for their service and contributions to our Board of Directors. I greatly value their insight and wish them both the very best.

That's it for me. Thank you. Bob?

R
Robert Cozzone
executive

Thank you, Chris, and good morning. As Chris just highlighted, our financial performance for the year and quarter was quite strong and continues to reflect our determination to stay focused on our priorities and disciplined in our decision-making.

I will now review those results in more detail.

Inclusive of the $0.09 per share impact of one-time adjustments resulting from tax reform legislation, net income and earnings per share for the fourth quarter were $22.1 million and $0.80, respectively.

The lowering of the corporate tax rate from 35% to 21% effective January 1, 2018, required the company to adjust the value of its deferred tax assets and liabilities and low-income housing tax credit investments during the fourth quarter. Those adjustments, which flow through the tax line and are detailed in the press release, increase taxes by a total of $2.4 million in the quarter.

Excluding those adjustments, operating net income and earnings per share reached record highs at $24.4 million and $0.89 respectively. When compared to the prior year's fourth quarter, operating net income and earnings per share increased 21% and 17%, respectively.

Full year operating net income of $91.7 million and full-year earnings per share of $3.35 were also new highs for the company.

Thoughtful execution of our priorities has continued to result in improved profitability. On an operating basis, return on assets was 1.2% and return on tangible common equity was almost 14% in the quarter.

And even with the tax law related write-downs, strong core earnings drove a $0.48 increase in tangible book value per share during the fourth quarter. And as Chris mentioned, for the year, tangible book value is up $2.15 or 9%.

As anticipated, commercial loan growth accelerated during the quarter with portfolio growth of 1.5% or $68 million. C&I growth was particularly strong as healthy new business volumes were not offset by declines in utilization as experienced in the third quarter. That growth was complemented by solid growth in all other commercial categories as a result of robust new business activity. The experienced hires we brought on are already gaining traction.

Consumer real estate portfolios were essentially flat quarter-over-quarter, as the cumulative rate increases may be having a tamping effect on demand. And total loans grew by 1% in the quarter and by 5.9% for the year when including the acquisition of Edgartown National Bank. Excluding the acquisition, organic loan growth for the year was 3.3%.

With the strong closing volumes in the quarter, all loan pipelines were lower as of December 31 and first-quarter growth will likely be muted as those rebuild. Deposit growth of 0.7% during the fourth quarter was concentrated within the interest-bearing categories. This customer-driven remixing, along with selective product level rate increases, drove an anticipated 2 basis point increase in the cost deposits to a still low 22 basis points. However, with the reduction in borrowing cost, the total cost of funding was only up 1 basis point to 28 basis points for the quarter.

As guided, the net interest margin decreased slightly by 1 basis point in the fourth quarter to 3.64% and measured 3.6% for the full year. Increase in the cost of funding during the fourth quarter was partially offset by higher purchase accounting adjustments on loans. Margin expansion should resume in the first quarter of 2018 as a result of the Fed funds increase in December.

Noninterest income growth for the quarter was excellent at almost 5.5% unannualized. Slight seasonal declines in deposit-related fees were more than offset by continued momentum in investment management as well as a rebound in loan level derivative income. Assets under administration within the investment management group reached $3.5 billion at December 31 with record new client asset volumes for the year being buoyed by strong market appreciation. The seasoned client team we added in the fourth quarter is already experiencing success.

The other noninterest income category benefited from strong 1031 exchange and asset-based lending fees as well as annual cap gain distributions on equity securities.

Noninterest expense, although essentially flat quarter-over-quarter, was higher than anticipated due to additional incentive accrual and an executive severance payment. Loan workout costs, which were elevated in third quarter, returned to a more normalized level in the fourth quarter. And the efficiency ratio declined further by 1% to 57.4% for the quarter.

Asset quality metrics improved, again, and if adjusted for the single commercial relationship described in previous quarters, nonperforming asset levels and delinquency ratios would be at multiyear lows. Additionally, the credit outlook remains quite favorable. With only modest net charge-offs and a loss rate of 2 basis points, provision expense of $1.3 million was primarily needed to support growth.

I'll now turn to guidance.

Consistent with our practice during 2017, we will continue to describe our expectations on specific performance drivers, but not earnings per share specifically, given the wide range of outcomes based on varying macro assumptions especially regarding interest rates.

In that vein, we anticipate the following for 2018. Loan and deposit growth, barring significant competitive changes, in line with our recent experience and generally consistent with economic growth.

With the most recent increase in Fed funds and an additional increase as expected in March, the net interest margin should expand by 10 to 15 basis points in 2018 versus the full year for 2017. Both noninterest income and noninterest expense are expected to increase at a low to mid-single digit rate. It's important to note that our expectations for noninterest expense growth, while contained overall, includes some additional investments made affordable by tax reform that will help us retain and attract talented colleagues, maintain our position as a top employer, improve the customer experience and ease of doing business, expand our product and service offerings and serve to further enhance our operational efficiency in the coming years. We'll provide more color on those investments as the year progresses.

Regarding credit quality, while we don't foresee any near-term pressure, a gradual normalization of credit within the industry is inevitable.

And as described in the press release, the tax rate is expected to be approximately 23% for the 2018 year. All in all, we expect to sustain our track record of disciplined growth. We look forward to continued progress on many fronts here at the bank.

That concludes my comments. Chris?

C
Christopher Oddleifson
executive

Great. Thank you, Rob. Brandon, we're ready for Q&A.

Operator

[Operator Instructions] Our first question comes from Mark Fitzgibbon with Sandler O'Neill.

N
Nicholas Cucharale
analyst

This is Nick Cucharale filling in for Mark. So first with respect to your loan guidance, I just wanted to dig into that a little bit. On an organic basis, you grew around 3.5% for the full year '17. And just given the lending hires and the prospect for increased line utilization, just wanted to kind of get your sense on how you're thinking about loan targets for the full year?

R
Robert Cozzone
executive

Yes, as I suggested in the guidance, Nick, that -- the general trend is expected to continue with hopefully some additional leverage from those new adds and hopefully some leverage from an acceleration in economic growth. We have been, in the last couple of years, on that kind of low single-digit rate. But we hope that that will expand into maybe the mid-single-digit rate. But competition is -- continues to be very intense and the impact of tax reform is still yet to be clear, which is why my guidance was a little bit more neutral.

N
Nicholas Cucharale
analyst

Okay, great.

C
Christopher Oddleifson
executive

I mean it's important to remember that with our commercial banking sort of capacity in the area, we see a lot of deals. And it's not a matter of us not knowing where the demand is. It's a matter of the demand sort of fitting our credit and pricing parameters. So we could exhibit a lot more loan growth significantly if we decided to sort of relax pricing and credit assumptions. And we simply don't do that. Our constant is being really disciplined in credit and pricing.

N
Nicholas Cucharale
analyst

Okay, great. And then with your balance sheet at $8.1 billion, you still have some leeway before running up against that $10 billion in asset threshold. Could you just update us on your preparation for $10 billion and the incremental expense we can expect to see?

R
Robert Cozzone
executive

Yes. We're actually pleased to say that last quarter we prepared our first FR Y-6 schedule, which is a schedule you need to submit to the Fed for DFAST. It an in-house schedule that we produced, hasn't been validated by anybody. But just reaching the milestone of being able to populate that schedule with a model that we feel good about is a good place to be. So we feel like our progress is moving ahead as expected and that -- should we reach the $10 billion threshold either organically or via acquisition, we will be well prepared for that.

N
Nicholas Cucharale
analyst

Terrific. And then I just wanted to...

C
Christopher Oddleifson
executive

Nick, I just want to point out that I think we've benefited from a -- sort of the anticipating the $10 billion -- several billion dollars ahead of time and, including, for now, all of our decade building out our business intelligence capability allows us a very granular data access, staffing it with analysts that we both use for DFAST and a lot of other of our customer analytics. And so the incremental expense for this is much lower than if we had to sort of do it all at once and hire a consulting firm in here with a lot of information technology, et cetera.

N
Nicholas Cucharale
analyst

That's great color. And then I just wanted to clarify, Rob, your margin guidance, does that include any future Fed rate hikes?

R
Robert Cozzone
executive

It doesn't include -- it includes the March hike, which, as of yesterday, the probability was essentially 90%.

N
Nicholas Cucharale
analyst

Okay. And then lastly, your internal capital generation is robust, and you have strong earnings retention. Just given the benefit of tax reform, how are you thinking about capital management more broadly?

R
Robert Cozzone
executive

Yes. You'll be hearing more about that in the coming months. That is a question that, frankly, we're working through right now in terms of dividend policy. Certainly, the sort of increases in dividends that we have approved in the past or our board have approved in the past is likely not sufficient going forward. But we'll be taking a close look at that, and you'll hear more about that in the coming months.

Operator

Our next question comes from Laurie Hunsicker with Compass Point.

L
Laurie Hunsicker
analyst

Just wanted to go back to Nick's question on the $10 billion asset preps. If you were to sort of quantify, forget Durbin for a second, but if you were to quantify the incremental expense add versus where you are currently, what would that look like in dollars? What would you still have to layer in?

C
Christopher Oddleifson
executive

Yes. What we had suggested in the past, and we've been incrementally making those investments kind of all along the way. In addition to, obviously, the impact of Durbin on the expense side, you have higher FDIC assessments. But if you strip that out, the kind of investment needed, we would estimate it being a sub-million dollar number sort of level or maybe slightly more. But that sort of scale, nothing significant.

L
Laurie Hunsicker
analyst

Sub-$1 million annually?

C
Christopher Oddleifson
executive

Annually.

R
Robert Cozzone
executive

That's incremental Laurie.

L
Laurie Hunsicker
analyst

Incremental, right. That's great. Okay. And then also just on expenses. I know you didn't provide exact color. Appreciate that we're going to hear more on the dividend. But if we just think about the tax windfall as it relates to expenses, can you just help us think about the dollar increase that we might see related to that? And I appreciate you gave us low to mid-single-digit guidance on the noninterest expense line increase over last year. But if you know, what core number you're working off of for that? Or just if you could help us a little bit with that?

C
Christopher Oddleifson
executive

Sure. We expect that our kind of tax reform accelerated decisions will result in about 1% additional increase in expense growth over what would have been a normal growth rate.

L
Laurie Hunsicker
analyst

Okay. So roughly $2 million annually?

C
Christopher Oddleifson
executive

You're good at math. Give or take, yes.

L
Laurie Hunsicker
analyst

Give or take. Okay. And then just to go back to loan growth. C&I was, obviously, great this quarter. Realize your overall loan growth, you guided to it'll be whatever in line. So 3%, 4% annually. But your C&I growth, could we expect that line to continue to grow at close to this 14% annualized clip?

R
Robert Cozzone
executive

No, not that sort of clip. I mean that was certainly an outsized quarter. In addition to strong closing volumes, we did have a little bit of an increase in utilization. I don't know if you recall from last quarter, but our utilization rates in the aggregate dropped 4.5% last quarter. They were up about 0.5% this quarter. So that also helped growth a little bit, certainly not significantly. But we did bring on some new hires, one of which is a corporate banking hire that is helping to move us up market. And that individual is having a whole lot of success and should he and others continue to have the same success, we would expect the C&I book to grow quicker than the rest of the commercial book.

L
Laurie Hunsicker
analyst

Okay. Was there anything -- oh, I'm sorry.

R
Robert Cozzone
executive

As I was saying, not at the sort of rate we saw in the fourth quarter though.

L
Laurie Hunsicker
analyst

Okay. And was there anything purchased in this quarter or was it all organic?

C
Christopher Oddleifson
executive

We do -- we are doing some, you might characterize them as club deals. Our total true syndication portfolio ended the quarter at about $200 million in balances. And in the production number for the quarter, I think there was at least 1 club deal, which we fully put through our credit process and our local borrowers in the New England states.

L
Laurie Hunsicker
analyst

Okay. And then just sorry, last question. Do you know how big that club deal was?

C
Christopher Oddleifson
executive

If you look at our largest deal overall, it's in the $25 million range. Because if we get a transaction larger than that, we typically participate it down and oftentimes we'll participate down to $15 million. So the one that I referenced this quarter was, I believe, maybe in the $20 million range, Laurie. But I am not 100% certain on that one.

L
Laurie Hunsicker
analyst

Okay, great. And then just last question. And this rewinds back to not quite a year ago. But when Matt from Piper had asked you, Chris, about your thoughts on growing, and you had stated, hey, we could potentially, at some point, become a $15 billion to $20 billion bank. Can you just give us a refresh as we sit almost a year out from that how you're viewing that? How you're thinking about the M&A landscape? Your currency is strong. Can you just give a little more color?

C
Christopher Oddleifson
executive

I'll break that into 2 pieces. Organic growth, as I think hopefully you picked it -- I mean, we've demonstrated, we really focus on how we can grow organically by building a very solid platform across the board. And we are doing that slow and steady. On the acquisition side, we have historically, over the last 10 years or so, have done an acquisition every couple of years. And while there is no -- I don't have sort of -- I can't see exactly into the future, I hope that trend will continue. And you look nationally, I mean the M&A clip has been, every year 3% or 4% of the banks are -- total no known banks are acquired or merged. And there are additional banks in our area that are stock based. And should they raise their hand, we would love to talk to them. I think it's a matter of -- when you think of it from their perspective, it's a matter of thinking about sort of what is the best course for the future considering all their constituent shareholders and colleagues and communities and so on. So things are -- I would say, the environment, the banking performance environment is very good right now. There is -- I don't think there is a lot of urgency to figure out how to partner with other banks. But -- now that can change tomorrow, and we hope to be a player. And one last thing, I think for us to get $15 billion or $20 billion will require acquisition. I mean, that is sort of -- the assumption is that our past M&A sort of track record will in one way, shape or form continue as we go forward.

L
Laurie Hunsicker
analyst

And then just one last question. What is the largest deal you would consider doing right here in assets?

R
Robert Cozzone
executive

Yes. The largest -- I mean we're really flexible on that. I think the most important -- this is the thing, rather than size, let me just describe what is most important to us, is that when we think about a combined entity that we'll be able to continue in a combined way to sort of track record and performance and building an outstanding place to work and outstanding place to bank and really develop competitive advantage around that. If -- and historically, our deals have been of the size, or that's been pretty straightforward. As the deals get bigger, I mean -- and there are banks in there that are that are much bigger than our past acquisitions, I just have to say that that's certainly something we would consider, but a lot of thought needs to go into the combined entity's operating approach, culture, leadership, et cetera, to ensure that we're building a first-class combined franchise.

Operator

Our next question comes from Matthew Breese with Piper Jaffray.

M
Matthew Breese
analyst

I just wanted to hone in on the commercial real estate book and just wanted to get a sense for the outlook for growth in that segment. And then just wanted to get a better sense for what's going on in your market and underlying competitive conditions in that segment?

R
Robert Cozzone
executive

Yes, sure. I mean, in terms of growth of the guidance that I provided for the aggregate portfolio, the growth is expected to be concentrated within the commercial book, as it really has been in the past several years if you look at kind of the long-term trend. So we expect the consumer real estate book in aggregate to grow at a slower rate than total commercial book. And as you may have just heard from the commentary, within the commercial book, C&I is likely to be the fastest grower. In terms of the competitive landscape, the thing has changed materially. The intensity of the competition is still at a very high level relative to any sort of history. And that's partly because of what Chris just described is banks are feeling pretty good about life. I mean, there are no credit issues currently and don't seem to be any on the horizon. And so nobody is really inwardly focused on issues. And when we go through a credit cycle, that's what we tend to see happen, they get inwardly focused and that creates opportunities for those that aren't distracted. But right now, that's not the case at all. And most banks are generating sufficient capital that they can continue to grow at a healthy clip. So as Chris stated, we're seeing lots and lots of deals. But each of those deals are also being seen by at least a handful of other banks.

M
Matthew Breese
analyst

No. That's very helpful. And then on tax reform, there's been a lot of discussion around how this eventually gets competed away. And I wanted to get your thoughts on that and whether or not that's an accurate assessment of what would happen and where would you expect that to happen? And then secondly, there is also a lot of discussion around economic expansion due to tax reform. And I wanted to get a sense for if you're seeing any signs of that yet?

C
Christopher Oddleifson
executive

Yes. I would say on the latter, it's very early obviously, Matt, and we can't specifically point to anything aside from some year-end kind of housekeeping items that folks executed on in last couple of weeks of the year that would provide us with sufficient direction going forward. In terms of your former question, it'll be interesting to see, right. I think the area that it may show up in is deposit pricing, especially in the Northeast where many banks are liquidity constrained. This will maybe give them the freedom to increase deposit pricing more aggressively. And so we are keeping a very close eye on that. Other areas, loan pricing is already very tight when you look at it from a return on a capital perspective. So I wouldn't expect to see too much movement there in terms of spread compression. But we may see it on the deposit side.

M
Matthew Breese
analyst

Got it. Okay. My last one, again, more of a big picture type of question. There's been some talk of Amazon potentially moving into your backyard, 50,000 new jobs. And just wanted to get a sense for what you think that can do to the Eastern Massachusetts markets and the local economy?

R
Robert Cozzone
executive

That will be -- as I mentioned in my comments, the Massachusetts economy is growing really robustly without Amazon. With Amazon, I think, we'd be able to maintain a very high level of growth. I will say that my also assessment is that if a 50,000 -- a campus of 50,000 were to suddenly appear over the next 3 years, there'd be a lot of infrastructure investment required, which would fuel additional growth. I mean we have to do a lot of improvement in our transit, our roads and our water ferries, et cetera. And that would bode well for the economy and for all of us. And lastly, you may recall that I'm very active in housing -- affordable housing -- subsidized affordable housing and affordable -- market rate affordable housing. And we have actually made some very good progress on that in the city. We'd have to make even more, which would fuel growth. The governor has just proposed -- and it's at Beacon Hill right now, some housing legislation that will encourage housing growth in the suburbs, which I think if Amazon were to come along, people would realize -- I mean really get it, why we need to do this and that certainly would fuel growth. I think it would be a very exciting next decade should Amazon bring their headquarters and 50,000 highly skilled workers into our state.

Operator

[Operator Instructions] Our next question comes from Collyn Gilbert with KBW.

C
Collyn Gilbert
analyst

Chris, maybe if you could just give us your thoughts on how you're thinking about the wealth business, the investment management business. Obviously, it was -- you had a good year this year. I think if we looked back over a longer period of time, you guys were kind of generating revenue growth in the mid-double-digit range from '13 and '14; single-digit range, '15, '16; and improved obviously in '17. How do you sort of see this business trending as we look out throughout '18 and '19?

C
Christopher Oddleifson
executive

Yes. So I would say that -- let me sort of back up a little bit. So to give you a minute of history, I mean this is a business we've been in since 1907. We were founded as a trust bank. 15 years ago, we really began on our current journey and figuring how do we bring investment professionals into our company. And so we've combined sort of industry -- your industry expertise into the environment and coupled that with our customer relationships we have in retail and commercial banking. As a result, we've been able to originate a lot of new -- much more new business than a typical bank or typical investment firm of our size. And in 2017, we had a -- we smashed any records we've had in the past in terms of new business origination. We originated over $0.5 billion. And just as a sort of interesting note, that is greater than our total assets were back 15 years ago when we began this journey. So it was a very fun milestone and I think it's the first time we've done that. The -- our growth is really primarily driven right now by the relationships we have with commercial and retail customers. So as we expand, build new branches, expand lenders, expand geography, acquisition, that is really going to help us grow. I would say the sort of the reduction in revenues, growth you've seen, and we sort of anticipate 8% to 10% going forward is more a result of a bigger denominator than it is sort of a lack of -- a bit of a slowing of momentum in the business. And lastly, I will say a large opportunity, 2 things -- 2 more things, a large opportunity we see that whether we've sort of under -- sort of done the best ever this year, but we still have a lot of room to grow, is how we get non-customer -- non-banking customer business. And to that end, one of the unique things about our business model is that we have about 15 business development officers. These are people who are 100% focused on following up on referrals and bringing new business into the bank. And that is all built into our financial run rate, which gives us a lot of advantage. A lot of firms our size that we talk to, they do not have that sort of momentum: a, they don't have capacity; and b, they don't have the steady source of customer relationship referrals we get from a bank. So we're actually very excited about this. And we think 8% to 10% is good revenue growth. And -- which will probably maybe jump up if we have an acquisition and as I said, there is a lot of opportunity. And the head -- or the fellow who runs our investment management business, our wealth management business, David Smith, in the back of his mind and what is driving him is ultimately to get to $10 billion. That is not in any official forecast. That is just an aspiration that he throws out there. But certainly when we were at about $0.5 billion a number of years ago, getting to even $1 billion seemed pretty daunting. We're now at $3.5 billion and growing at a nice clip. That's probably more than you want to know, Collyn, but..

C
Collyn Gilbert
analyst

No, that's helpful.

C
Christopher Oddleifson
executive

That's one of my soapboxes. I love talking about it.

C
Collyn Gilbert
analyst

That's great color. Well, as you guys are seeing this business coming in the door and getting new referrals and the like, where is the business coming from?

C
Christopher Oddleifson
executive

Well, it's pretty evenly split between our retail branch network and our commercial banking division.

C
Collyn Gilbert
analyst

I mean, they are prior to -- like they are prior -- well, who -- if they had wealth accounts or investment accounts at other firms, what types of -- is it -- is that where it's coming from or other banks or...

C
Christopher Oddleifson
executive

I think it's sort of combination of all of that, plus, of course, we have a lot -- we have relationships with a lot of people who sell their businesses. So they have a liquidity event. And this is a source of wealth as well. And the big banking customers, there are a number people who have sort of had a CD strategy for decades, and we can help.

C
Collyn Gilbert
analyst

Okay, okay. So it's -- I mean, is it fair to characterize some of the growth from just the unbanked in this segment?

C
Christopher Oddleifson
executive

The uninvested?

C
Collyn Gilbert
analyst

Or the uninvested, yes.

C
Christopher Oddleifson
executive

Yes. I'd say so. I think that's fair.

C
Collyn Gilbert
analyst

Okay, okay. And then just in your opening comments, Chris, you talked about sort of initiatives for the year or coming years. One of the things you mentioned was branch configurations. Can you just give us a little bit of update -- a little bit of an update on how you're thinking about your branches for this year? And how those configurations are expected to look?

C
Christopher Oddleifson
executive

Sure. If I can say one more thing about wealth management.

C
Collyn Gilbert
analyst

Just one, Chris, are you sure?

C
Christopher Oddleifson
executive

And that is that one of our strategic investments that we have made for 2018, hiring someone who is -- not only has commercial banking background but also has wealth management expertise and develop some approaches and products that will better bring together our commercial banking capabilities and our wealth management capabilities. I hesitate to sort of call this, say private banking, but it's we're beginning to think about how you sort of -- how we sort of really upgrade our overall integrated service. The components we have in wealth management are -- we have all the wealth management, plus we have the full tax planning, tax prep, financial planning. And so we're healthful and -- on those dimensions. So we're looking to sort of how do we make our offering more robust. Okay. So that's all I'll talk about wealth management. You might want to ask another question. On the brand configuration, this is an interesting one. This has been the sort of $64-billion question for the 30 years I've been involved in bank management. And we have, over the last 10 years, done a number of incremental open closes de novos. And last year is no exception. So we have closed a couple of branches. We've relocated a branch. And we also -- we've transformed a couple of branches. What I mean by transform, that is from a traditional looking branch to one that is more pod-oriented with conversation rooms and more important than actual configuration, we think about the staff and the role of the staff a little bit different in these transformed branches, much more universal banker, much more oriented towards conversations, building even better relationships and looking for opportunities. We have a couple of very interesting things happening this year. We're relocating our Hyannis branch to a -- nearby that's going to include not only the branch but the wealth management, commercial, industry and so on. We're opening a new branch in Newton. And we're closing a branch in Weston. And so that's a little bit of a relo merge combo. Now we are also nearing sort of the completion potentially of a financial district branch that will be a smaller format with some additional technology. And that sort of brings me to my final sort of, I think, point. And that is, as I've shared on previous calls, we have invested in a much uptick capability and how we think about branch location, using a lot more data on the market, a lot more historical data on performance, looking at sort of where our optimal places to not only place branches but potentially merge branches. It's a, what we call, our network optimization. And so we think about the network in terms of our nodes and where they are, but also what happens, so what is the design of the branch and what happens in the branch. And my prognostication for the next 20 years would be that we will see, in the industry, fewer branches, but those branches will either be higher sort of level of banker and with a more automated transaction capability. And how exactly that plays out over the next 20 years, I mean there is a lot of technology that is being tested, for example, video tellers. You go into a branch, and you don't see a live person. Well, you see a live person on a screen that's in a central location. And those have had some success in some areas. We actually are contemplating testing that in 2018. And of course, there is the higher level ATMs, cash recyclers and so on, all of which that we're trying to sort out exactly what's the best configuration for our market. The branch network is not only a -- expensive to operate a branch network, but it also is an enormous strategic advantage for Rockland Trust. We have 90% of our deposits, our core deposits and at the cost of funds that we have, that is directly attributable to the extraordinary network we have and the staff in those branches. So this is not something that we're saying, oh, I mean, this is a trivial question. This is a very sort of question that we're considering carefully, and we're testing various formats and approaches to see how we can make it even better.

C
Collyn Gilbert
analyst

Okay that's great, that's very helpful. And then just 2 quick, hopefully, somewhat simple questions. One is where did the commercial pipeline stand at the end of the fourth quarter?

C
Christopher Oddleifson
executive

Just shy of $70 million versus about $160 million at the end of the third quarter.

C
Collyn Gilbert
analyst

Okay. And that's what you're saying why growth in the first quarter will be a little bit slower because you've got to rebuild that pipeline?

C
Christopher Oddleifson
executive

Exactly.

C
Collyn Gilbert
analyst

Okay, okay. And then also, Rob, on the OpEx coming in a little bit higher this fourth quarter than what you all had anticipated, it's certainly higher than what I had anticipated. What were the -- you mentioned, sorry, I should have this right in front of me, but your severance payment, I think -- just kind of those -- some of those one-time items that you saw in the quarter?

R
Robert Cozzone
executive

Yes. So the 2 that I mentioned was the higher incentive accrual and then the severance payment to a departing executive. On a combined basis, that equated to about $0.02 per share, the incremental.

C
Collyn Gilbert
analyst

Okay. And I can do the math. But did you have that whole dollar amount?

C
Christopher Oddleifson
executive

It's about $800,000 -- $800,000 and change.

Operator

This concludes our question-and-answer session. I would like to turn the conference back over to Chris Oddleifson for any closing remarks.

C
Christopher Oddleifson
executive

Thank you, Brandon, and thank you, everybody, who has joined us today. We look forward to talking to you about first quarter results in 3 months. Have a good weekend. Bye.

R
Robert Cozzone
executive

Thank you.

Operator

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.