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First Watch Restaurant Group Inc
NASDAQ:FWRG

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First Watch Restaurant Group Inc
NASDAQ:FWRG
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Price: 18.93 USD -2.47% Market Closed
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Earnings Call Analysis

Q3-2023 Analysis
First Watch Restaurant Group Inc

Company Raises 2023 Sales and Profit Outlook

Same-restaurant sales grew by 4.8% against a backdrop of a 1.9% traffic decline, though dining room visits stayed positive. Total revenues leapt by 17.3% to $219.2 million compared to last year, driven by sales growth and new restaurants. Notably, food and beverage costs dropped to 22.6% of sales from 24.2% last year. For 2023, the company has lifted same-restaurant sales growth projections to 7-8% from 6-8%, expecting generally flat traffic overall. Total revenue growth expectations have been raised to 20-21%, up from 18-21%, and adjusted EBITDA guidance is increased to $91-92 million from $89-92 million, with acquisitions contributing $3 million. Despite anticipated commodity deflation of -1% to 0% and labor cost inflation of 8-11%, the company plans to extend its restaurant count by 49-52 system-wide, adjust capital expenditures down to $85-90 million from $100-110 million, and predicts a blended tax rate of 26-28%.

Robust Revenue Growth Amidst Slight Traffic Dip

The company experienced a hearty appetite for sales with total revenues gorging up to $219.2 million, marking a substantial 17.3% increment compared to last year's third quarter. This feast of revenue was not just from regular guests at the same old tables; it accounts for a 4.8% hike in same-restaurant sales along with a dash of revenue from new and recently acquired dining spots. However, the traffic dipped by 1.9%, serving a hint of challenge in patron visits.

Improved Cost Menu, Spiked by Labor Expenses

If we peek into the costs, the food and beverage expenses were a smaller slice of the pie at 22.6% of sales, thanks to cost-saving ingredients like cheaper pork and avocados, aided by the aftertaste of prior menu pricing strategies. Labor and related expenses took a larger bite, climbing up to 33.9% of sales, with more hands on deck and an uptick in managerial staff, which rose to an average of 3.1 managers per restaurant.

Elevated Operating Margin Cooks Up Profits

The kitchen’s hard work paid off with restaurant-level operating profits plating at $40.4 million for the quarter, carrying a richer margin of 18.7%. This infusion of profit is a flavorful improvement over last year's numbers.

Bullish Outlook on Sales with Expansion on the Horizon

Looking to the future, the company whisked up its prognostications, now simmering with anticipation for same-restaurant sales to grow between 7% to 8%, a slight bump up from the earlier estimate. Meanwhile, they set the table for more guests with plans to build between 37 and 39 company-owned restaurants, and 13 to 14 franchise-owned ones. This opens up the potential for a total of 49 to 52 net new system-wide restaurants by year's end, stirring an expected revenue growth of 20% to 21%.

Cost and Inflation: Mixed Ingredients in the Budget

Notably on the shopping list, the company is serving up a forecast of full-year commodity deflation between a decrease of 1% to just flat, while hourly labor costs might pepper up with inflation persisting between 9% to 11%.

Piquant EBITDA Guidance with Tax Seasoning

Adjusted EBITDA guidance has been garnished upwards to range between $91 million to $92 million, and acquisitions are expected to contribute approximately $3 million to this metric. Tax rates are prepped to be blended, falling in the range of 26% to 28%.

Capital Expenditure Recipe Adjusted

The company's recipe for capital expenditures has been moderated, now estimating a reduction to $85 million to $90 million. This adjustment mainly reflects the new timing of restaurant openings, a bit delayed from the previously set range of $100 million to $110 million.

Earnings Call Transcript

Earnings Call Transcript
2023-Q3

from 0
Operator

Thank you for standing by, and welcome to the First Watch Restaurant Group, Inc. Third Quarter 2023 Earnings Conference Call, occurring today, November 1, 2023, at 8 a.m. Eastern Time. Please note that all participants are currently in a listen-only mode. Following the presentation, the conference call will be open for analyst questions, and instructions on how to ask questions will be given at that time. This call will be archived and available for replay at investors.firstwatch.com under the News & Events section. I would like to turn the conference over to Steven Marotta, Vice President of Investor Relations at First Watch to begin.

S
Steven Marotta
executive

Hello, everyone. I am joined by First Watch's Chief Executive Officer and President, Chris Tomasso; and Chief Financial Officer, Mel Hope. This morning, First Watch issued earnings release for the third quarter of 2023 on GlobeNewswire and filed its quarterly report on Form 10-Q with the SEC. These documents can be found at investors.firstwatch.com. Let me cover a few housekeeping matters before introducing Chris. This conference call will include forward-looking statements that are subject to various risks and uncertainties that could cause the company's actual results to differ materially from these statements. The statements include without limitation, statements concerning the conditions, the company's industry and its operations, performance and financial conditions, growth strategies, and future expenses. Any such statements should be considered in conjunction with cautionary statements in the company's earnings release and the risk factor disclosure in the company's filings with the SEC, including quarterly report on Form 10-Q with the SEC, no obligation to update forward-looking statements, whether as a result of new information, future developments or otherwise, except as may be required by law. Last remarks today will include references to various non-GAAP measures, including restaurant-level operating profit, restaurant-level operating profit margin, adjusted EBITDA and adjusted EBITDA margin. Investors should review the reconciliation of these non-GAAP measures to the comparable GAAP results contained in the company's earnings release filed this morning. And with that, I will turn the call over to Chris.

C
Christopher Tomasso
executive

Good morning. Before we share the details of another terrific quarter of growth, I would like to first note that this earnings season marks our eighth quarter since our IPO. While we're still early in our journey, I'm proud of how this organization has established itself as a public company, built credibility with investors and consistently produced positive results at a high rate of growth over a multiyear time horizon. To everyone listening this morning from the First Watch organization, thank you. Now on to our third quarter. Our organization once again delivered outsized performance top to bottom. In the quarter, First Watch generated $219.2 million in total revenues, a 17.3% increase versus a year ago. We opened 13 system-wide restaurants, surpassing the significant milestone of 500 restaurants, ending the quarter with 505 First Watch restaurants across 29 states. Our same-restaurant sales increased 4.8%, once again supported by positive dining room traffic. As we've noted in past quarters, expected softness in our off-premises channels has persisted as consumer behavior continues to shift and moderate post-pandemic. Finally, bottom line growth benefited from easing food and beverage inflation and effective 4-wall management by our operators. We also continue to outperform the industry, highlighting the benefit of our differentiation to other full-service operators through our focus on the breakfast, brunch and lunch dayparts. As compared to Black Box Intelligence, First Watch bested the industry by nearly 400 basis points, illustrating our ability to grow traffic share. Our share growth is also supported by Placer AI, which showed our consolidated traffic share gaining several hundred basis points against the full-service segment. My confidence in our ability to successfully navigate virtually any environment is higher than ever, especially in light of our consistent growth. Of course, given the macroeconomic backdrop, we remain cautious with respect to the state of the consumer. While we have observed and in fact, benefited from the strength and resilience of the consumer throughout the year, there's reason to believe that the weight of the environment is beginning to have an impact. But as we have experienced in prior downturns, consumers are less willing to gamble with their discretionary dollars and would rather seek out more familiar and enjoyable experiences that are consistent and deliver value like First Watch. Given our long-standing record of exceeding industry traffic trends, we are well-positioned to benefit from the consumers' flight to quality. In times like these, the best operators are winning. By that, I mean brands that relentlessly lean into the basics for the benefit of their teams and their customers are winning. We remain confident and unwavering in our commitment to culinary forward food served by highly trained teams who exemplify our First mission in a warm and inviting atmosphere and at a tremendous value. We deliver an exceptional dining experience at a compelling per-person average of just $16.35, ensuring that First Watch remains a reliable experience as well as an affordable luxury. Our focus on executing the basics at a high level remains key to our success. Beyond our financial performance, we know we are well-positioned when our employees and our customers are happy. And by both measures, we're playing from a position of strength. Both manager and employee turnover have continued to improve throughout the year, including during the third quarter. Our customer experience scores are also at historical highs and continue to be a great indicator of future performance. To further illustrate our focus here, in the quarter, we completed our annual WHY tour, short for We Hear You, where our Chief People Officer, Laura Sorensen; and Chief Operating Officer, Dan Jones, join me in speaking with hourly team members from every region in the company. For perspective, that's 22 separate 90-minute tours, comprising over 1,900 minutes with more than 300 hourly team members. There is no more important task that we carry as leaders than to receive feedback and perspective from those that are serving our valued customers every day. We learn what they love about working for First Watch and how we can do better. Their insights and opinions are invaluable as we seek to continuously improve. But it's our tactical reactions to this frontline information that allows us to effect positive change in real-time so that we're fully supporting our teams and better serving our customers. I finished this year's tour encouraged that our culture in the restaurants and our team's genuine desire to serve our customers and each other is as strong as ever. Our deep bench of human capital gives me confidence in our ability to execute our high-growth expansion plans. Double-clicking on the topic of culture. I'm also pleased to share that First Watch was once again named to Newsweek's list of most loved workplaces. This is especially noteworthy to me because it's largely generated from more than 2 million employee surveys. We are proud to be the only restaurant brand that made the 2023 list, a remarkable achievement for sure. A strong culture begins and ends with the environment fostered by our general managers in their restaurants on a daily basis. I've always viewed the GM position as the most important role at First Watch. While we are one company, we consider ourselves to be a network of individual neighborhood restaurants and each of these are led by a general manager responsible for creating a positive environment for their team and customers. Awards like this demonstrate that we are keeping the culture flame bright as we raise the bar on nationwide expansion. On the topic of nationwide expansion, I'm excited that the quarter ahead will be one of the most prolific in the company's history, and our team is ready. We will open 18 to 21 new system-wide restaurants across 16 states in the fourth quarter alone. In total, we have over 100 restaurants in various stages of development and more than 120 promotion-ready managers ready to lead them. We believe we are well-positioned to capitalize on the white space in front of us. We're in a select group within the public restaurant space, opening new restaurants at a low double-digit pace annually. Our highly portable brand succeeds in both existing and new markets with our top decile restaurants spanning 10 states and 19 DMAs. We're targeting third-year AUVs of $2.5 million with restaurant-level operating margins of 18% to 20% and cash-on-cash returns of 35% or greater. These attractive unit economics achieved in 1 7.5-hour shift support our long-term goal of 2,200 domestic First Watch restaurants. Finally, we continue to execute our strategy of complementing strong organic unit growth with the acquisition of certain franchise-owned restaurants and related territories. Earlier this year, we acquired 17 restaurants in the Milwaukee, Omaha and South Carolina, Georgia markets. Today, we are announcing an agreement to purchase an additional franchise partner with 6 restaurants in the Florida Panhandle and expect that transaction to close later this month. Following these acquisitions, we will have 11 franchisees remaining who operate 97 restaurants. And of those, 46 are subject to purchase options. I'll reiterate what I said last quarter. For us, converting franchises to company-owned restaurants is compelling from both a financial and strategic perspective and represents a significant growth opportunity for our entire enterprise. And before I turn the call over to Mel, while we still have 2 more months before turning the calendar on the new year, the effort and execution necessary to generate more than 30% adjusted EBITDA growth, assuming the midpoint of our updated guidance range is a point of pride for our entire organization and energizes all of us to double down on our commitment to serving more demand in our restaurants. And with that, I'll turn it over to Mel.

M
Mel Hope
executive

Thanks, Chris, and good morning. As Chris shared, we're proud of our teams who continue to deliver strong results quarter after quarter. Same-restaurant sales growth increased 4.8%. And while traffic declined 1.9% as we expected, our dining room traffic growth remained positive. Total revenues were $219.2 million, a 17.3% increase over the third quarter of 2022, reflecting both same-restaurant sales growth as well as the sales in our newly opened and acquired restaurants. Our food and beverage costs were 22.6% of sales in the third quarter, which compared to 24.2% in the same period last year. Costs benefited from 220 basis points of favorability across our market basket compared to last year, which were driven mostly by decreases in pork and avocado costs as well as leverage from our previous menu pricing actions. Labor and other related expenses were 33.9% of sales in the third quarter, up from 33.3% in the third quarter of 2022 and driven primarily by an increase in the number of managers per restaurant. We ended the period with an average of 3.1 managers per restaurant compared with 2.8 a year ago. We view a 3-manager average as a standard as it provides the much strength necessary to support our large number of planned new openings. Restaurant-level operating profit was $40.4 million for the quarter with a margin of 18.7%, an increase versus the 17.3% restaurant-level operating profit margin in the same period last year. The margin improvement reflects increased leverage from our same-restaurant sales growth, improvement in food and beverage costs and favorability in other restaurant operating expenses, primarily driven by lower cost of to-go supplies. General and administrative expenses were $25.2 million, approximately $3.5 million higher than in the prior year, primarily due to higher compensation expense from additional headcount to support our rapid growth. Adjusted EBITDA was $21.6 million, reflecting a margin of 9.9%, an improvement versus the 9.1% margin we realized in the third quarter of 2022. The quarter benefited from just over $1 million in G&A expenses, mostly headcount and departmental projects that's now expected to be incurred in the fourth quarter. We opened 13 system-wide restaurants during the quarter, of which 10 were company-owned and 3 were franchise-owned. As we have stated throughout the year, our company-owned restaurant development schedule in 2023 is heavily weighted toward the fourth quarter. This year, we've often been asked about our customer check management. We continue to believe our growing dining room traffic reflects our customers' preference for meaningful experiences. To borrow from one of Chris' statements made earlier this year, the industry-wide shift away from off-premises appears to be a new indicator of check management. And while declining off-premises occasions remain a headwind to our consolidated traffic growth, our teams drove profitable growth in the third quarter due in part to the increase in restaurant visits. Now I'd like to update our full-year outlook as follows: we are increasing 2023 same-restaurant sales growth expectations to a range of 7% to 8%. That's up from our previous range of 6% to 8% and now expect our full-year traffic will be generally flat. We're carrying price of just below 6% in the fourth quarter compared to the prior year. We now expect to open between 37 and 39 company-owned restaurants and 13 to 14 franchise-owned restaurants this year with one company-owned restaurant closure. On a consolidated basis, we expect a total of 49 to 52 net new system-wide restaurants. We now expect total revenue growth in the range of 20% to 21%. That range is an increase from our previous range of 18% to 21%, with acquisitions contributing about 2.5% to total revenue growth. We now expect full-year commodity deflation of negative 1% to flat with net commodity cost inflation for the balance of the year. We continue to expect hourly labor cost inflation to remain in the range of 9% to 11% with overall restaurant-level labor cost inflation in the range of 8% to 10%. We're increasing our adjusted EBITDA guidance to a range of $91 million to $92 million from our previous range of $89 million to $92 million. Acquisitions are expected to contribute about $3 million to our adjusted EBITDA this year. We now expect a blended tax rate in the range of 26% to 28%. We're adjusting our capital expenditures range, not including the capital allocated to the acquisitions of franchise-owned restaurants to $85 million to $90 million. This is down from our previous range of $100 million to $110 million, mostly due to the timing of new restaurant openings. As a reminder, our fiscal 2023 is a 53-week year and our guidance includes the extra week's contribution, which we estimate to be $10.5 million in total revenues, $2.5 million in adjusted EBITDA. In as much as we're in the middle of our budget season, it would be premature to furnish expectations for 2024. However, among our own modeling assumptions for the first quarter, we see no reason to expect off-premises traffic to reverse its trend. Furthermore, because of the calendar shift, our most productive week of the year falls into the fourth quarter of 2023 and out of the first quarter of 2024. For further details on the third quarter, please review our supplemental materials deck on our Investor Relations website beneath the webcast. And we'll open the line now for questions. Operator?

Operator

[Operator Instructions] And today's first question comes from Jeffrey Bernstein with Barclays.

J
Jeffrey Bernstein
analyst

Two questions. The first one on the comp trends. It seems like your absolute results for the third quarter, close to 5% or modestly above expectation, but yet we don't get to see the granularity within that or any thoughts on the fourth quarter. So I'm just wondering, you said you had a strong quarter yet the weight of the macro, I think, was beginning to have an impact, Chris, I think, was your reference. I'm wondering if you could provide some color in terms of what you're seeing, whether it's something specific to First Watch or whether you're just referring to the broader government data and metrics that lead people to believe as a slowdown, but perhaps you're not yet seeing it? And then I had one follow-up.

C
Christopher Tomasso
executive

Yes, I think to get to your question, yes, I think the industry is seeing some softness overall. But in terms of the guidance on the fourth quarter, I think we've considered what we're seeing in the market today and what we had in the third quarter in terms of the full-year guidance. So I think you can back into pretty much what our thinking is about fourth quarter.

J
Jeffrey Bernstein
analyst

Okay. But that's not something that I may say the industry is seeing some softness if you were just looking at your own results through the third quarter and through October. Would you say that First Watch is seeing some softness similar to the industry or not yet evident?

C
Christopher Tomasso
executive

Well, we've consistently talked about our traffic, particularly where the off-prem traffic is concerned that we've seen that kind of seeking a new home. I don't know exactly where it's going to land at some point, but that traffic has descended throughout the year while our dining rooms have remained positive, they're probably less positive in the third quarter than they were earlier in the year. So there's some downward pressure. And I think that's what First Watch is seeing and that's what the industry is seeing.

J
Jeffrey Bernstein
analyst

Understood. And my follow-up is just on the menu pricing. I think you mentioned that you'll be running roughly 6% in the fourth quarter. Obviously, we're seeing cost pressures abate. So I'm wondering, while you don't have specific thoughts yet on 2024. How do you think about pricing more theoretically, whether you'd be inclined to take incremental price going into next year or whether based on the caution around the macro, you'd perhaps not take that incremental price? I'm just wondering how you think about that outlook going into '24.

C
Christopher Tomasso
executive

Thanks, Jeff. This is Chris. I would just reiterate our previous plan and approach on pricing, which is to price to cover inflation. Obviously, we have been and continue to be a price laggard. But the basis for that is that we're playing the long game here, and we have been and all the decisions that we've made around staffing and specifically menu pricing have been with that in mind. So we'll continue to do that. That said, we'll obviously continue to watch the environment, watch the consumer. Our focus is on more visits and again, a long-term view and approach. So we're going to stay true to that.

Operator

And the next question comes from Sara Senatore with Bank of America.

K
Katherine Griffin
analyst

This is actually Katherine Griffin on for Sarah. I wanted to follow up just on the same-store sales guidance. Just given that it looks like the range tightened a little bit higher, 7% to 8% versus 6% to 8% prior, but traffic has edged down. I guess I was just hoping you could elaborate a little bit more on whether you're expecting more pricing mix? Is it benefit from attach or trade up? Any color there would be helpful.

C
Christopher Tomasso
executive

The only thing that's really affecting -- I'm trying to really understand the question. But anyway, I think I've already answered the fact that we do expect to see the transaction piece continue under some pressure. The only thing that would be different in the fourth quarter is that we're rolling the winter storm, Elliott right around last year's holiday period. And so there's a little bit of that noise in there, but I'm not sure I'm answering your question, but I'm not sure exactly... What kind of expectation?

K
Katherine Griffin
analyst

Yes, it's really just a traffic versus price mix component. I think, again, just sort of following up on the first question, but I appreciate the answer, and that's fine. On the second question, though, we were just wondering if you're -- since you're raising revenue guidance and new store guidance, but lower CapEx, I'm just curious if we should understand that, that means you're finding ways to build more efficiently if you're seeing less inflation in your build cost. Any sort of commentary on the build environment as it relates to that guidance?

C
Christopher Tomasso
executive

Yes, that's a good question. I think the answer to that, though, is that really developers have caused us to push out some projects that we had expected to be spending into at this time of the year. And we've kind of been seeing that leakage throughout the year. So Eric and his team are working hard to manage new projects and have done a really good job of keeping them on track, but we would hope to have more projects spending more heavily in the projects in the pipeline right now, but it's really the pace of developers delivering our new sites so that we can begin to finish them out and open them faster. So we're seeing some pace at which we're taking delivery slowdown.

Operator

And the next question comes from Andy Barish with Jefferies.

A
Andrew Barish
analyst

Just wondering on the commodity basket, the update for this year. And then on some of the key items like eggs and potatoes that you've been contracted on, anything to provide for '24 at this point yet?

M
Mel Hope
executive

Really not ready to talk about 2024, and we'll get to that. But we're kind of sticking to the third quarter, fourth quarter guidance right now.

A
Andrew Barish
analyst

Got you. And then just one additional question on the comps. I'm assuming mix was still positive in the quarter? Is that correct? And any change on sort of alcohol or the coffee beverage attach or anything like that, that would have been a change in what you've been seeing?

M
Mel Hope
executive

Yes. Mix remains positive. Our LTOs, or limited time offers are so popular, and that always falls into our mix category. And so they've remained a real push to our mix. Beverage incidences, particularly our new premium iced coffees create a little bit of noise for us because we're -- it's a new line. And so we're seeing those mix well, but it's really a small cohort that we're looking at since that's a brand-new line.

A
Andrew Barish
analyst

And then just one more follow-up, if I could, Mel, just you guys have been pointing kind of flattish EBITDA for the quarter. You talked about G&A, some deferment in to the fourth quarter. Anything else that you would point to in terms of the upside versus your expectations?

M
Mel Hope
executive

In terms of -- I guess I would say the thing I would caution people are modeling the company about is our preopening costs in the fourth quarter because we have so many projects that will be coming online so heavily weighted to the fourth quarter. Our preopening costs will be a substantial contribution to the adjusted EBITDA formula.

Operator

And the last question comes from Ella Zhou with Stifel.

E
Ella Zhou
analyst

Good morning. This is Ella on for Chris. Now the company's adjusted EBITDA guidance for the year implies 6 million, 7 million EBITDA for the fourth quarter, which would be a year-over-year improvement, but more of a debt rate of improvement compared to the third quarter and the year-to-date results. And also here see fly a lower margin year-over-year. Why would that be the case?

M
Mel Hope
executive

So I just mentioned the fact that we've got -- we're heavy enough on preopening costs in the fourth quarter, which will be part of the story. And then we mentioned during our scripted comments, that we have about $1 million of timing favorability on G&A in the third quarter that will slide into the fourth quarter. And then our fourth quarter generally has other higher costs as well for our national conference and that sort of thing.

Operator

And the next question comes from Brian Vaccaro with Raymond James.

B
Brian Vaccaro
analyst

I wanted to just circle back on the new unit performance, if we could. And could you provide a little more color just on the sales performance on the Class of '23? And then on the CapEx side, where is the average development cost settling out in '23? And is that settling out? Or do you expect that to continue to rise in '24?

M
Mel Hope
executive

So new restaurants that we built this year, I think the average before tenant improvement dollars, landlords oftentimes give us support when we enter into a lease with them. So I think the average overall is maybe above $1.5 million and the net is in line with what we've said before, which is $1.5 million or so net of the TI dollars. And then our new restaurants in terms of sales on average, I think they're performing in line with our previous expectations.

B
Brian Vaccaro
analyst

And then just back to the commodity inflation. No, I think I heard you say you expect it to tick back into slightly inflationary territory here in the third quarter. Could you just walk through kind of what items are kind of moving on you back into slightly inflationary territory?

M
Mel Hope
executive

The one that sticks out to me right now is avocados are ticking up. So some of it is just seasonal. But that's -- we use a lot of avocados. That's the significant mover, I think, in the market basket.

B
Brian Vaccaro
analyst

Okay. And then you mentioned just on preopening costs, obviously, understand the dynamic there. But outside looking in, that's a number that's pretty difficult for us to estimate given timing and it's pretty sensitive. Is there any way you could put a little bit of a sharper pencil on your expectation on preopening the fourth quarter?

M
Mel Hope
executive

Sure. Well, I don't know exactly what preopening costs are right now for our fourth-quarter plan. I think if you look at what the average has been and the average number of projects that we have built through 3 quarters, it's probably not radically different from that.

Operator

Thank you. And the next question comes from Brian Mullan, Piper Sandler.

A
Ashley Aloupis
analyst

This is Ashley on for Brian. You didn't mention in your prepared remarks, but I believe the KDS system is fully rolled out or is about to be. Can you just talk through some of the benefits you started to see flowing through the system and the expectations of that in 2024? Do they primarily come from traffic? Or do you see some benefits in labor as well?

M
Mel Hope
executive

There's a number of benefits from the KDS system starting with opening up the hiring pool for us and reducing training time. And one of the biggest benefits of it is visibility into our ticket times that we didn't have before. So as I've said, we've been establishing benchmarks. We have dashboards and other evaluation tools now that we're using to really measure ticket times at peak times. And that's been the goal all along is to improve our performance during peak sales hours and increase those peak sales hours. So we haven't reported on the impact of that yet. As I've said in the past, the rollout and implementation of that is inning #1 as it relates to KDS, and we're continuing to learn a lot about it and tweak and refine the system and perfect it, but we are seeing some data that shows us that we're getting much better ticket times during those peak sales hours.

A
Ashley Aloupis
analyst

That's great. Also, I was just wondering what commodity inflation was in this past quarter.

M
Mel Hope
executive

Commodity deflation was about 200 basis points, 220 basis points, something like that.

Operator

[Operator Instructions] And the next question comes from John with Guggenheim.

J
John DiFucci
analyst

I'm just wondering if you guys have any updates on the labor market turnover and how turnover has evolved over the last couple of quarters.

C
Christopher Tomasso
executive

I would say our staffing has continued to improve. Mel mentioned we're 3.1 managers per restaurant where previously, we were at 2.8%. So we feel good about where we are there. I think overall, inflation -- or excuse me, turnover has held pretty steady for us. And we're in a good place from a staffing perspective, specifically with the bench strength that we think we need to support our growth and obviously our continued operations.

M
Mel Hope
executive

Turnover, I mean, you asked specifically about that. It's actually been ticking down for us through the year. I think our teams are doing a really, really good job of training and working with the crews. So as we've seen throughout this year, the whole industry dealt with a lot of turnover right after the worst and first big wave of COVID through the first couple of years, and we weren't an exception. I think we stayed better than the industry throughout that time, but it was still higher than we like. And we've seen it all year long. We work to try and slow the turnover and it's slowed considerably since 2021, it's kind of been stepping down gradually. So we've seen some improvement. We've got -- I like the momentum there for us.

J
John DiFucci
analyst

And then just one more. This might have already been asked, but I think I missed it. I know unit growth is heavier in the fourth quarter. Any possibility of any slippage into 1Q of '24 for that?

M
Mel Hope
executive

Sure, there's always some possibility of that. Once you get kind of close to the holidays, we don't want our trainers to be away from home during holiday times. But if we do have slippage, there might be a couple of projects that would slide. But they -- for the most part, you would expect them to open within a couple of weeks of the first year, they're not going to impact the overall performance next year or contribution next year. I would say this, that every project that we have that we expect to open this year is under construction today. So there's definitely a race on to the finish line on every -- all of them.

Operator

Thank you. And the next question comes from Andrew Charles with TD Cowen.

Z
Zach Ogden
analyst

This is Zach on for Andrew. I've got 2 questions on labor. The first one is that in the 10-Q, you called out labor inflation is expected to remain in that 8% to 10% range. But sequentially, are you seeing that getting better?

M
Mel Hope
executive

On an inflationary basis, not really. I mean, a lot of our labor inflation is attributed to regulatory increases in minimum wage in different states. And so it's fairly reliable.

Z
Zach Ogden
analyst

Okay. And then the second question is that are you at the right level staffing now? Or should we include the incremental staffing in our models?

M
Mel Hope
executive

Yes. We're at the right level now.

Operator

Thank you. And this concludes the question-and-answer session. I would like to turn the call to Chris Tomasso for any closing comments.

C
Christopher Tomasso
executive

Thank you for your thoughtful questions this morning. We appreciate it. We look forward to finishing the year strong with our continued focus on serving more demand and making days brighter for every First Watch customer. I hope you all have a joyful and restful holiday season. Thank you.

Operator

Thank you. The conference has now concluded. Thank you for attending today's presentation. You may now disconnect your lines.

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