Citi Trends Inc

NASDAQ:CTRN

Earnings Call Analysis

Earnings Call Transcript 2024-Q4

[Operator]

Greetings, and welcome to the Citi Trends Fourth Quarter 2023 Earnings Call. [Operator Instructions]. As a reminder, this conference is being recorded on Tuesday, March 19, 2024. I would now like to turn the conference over to the Senior Associate, Ms. Nitza McKee. Please go ahead.

[Nitza McKee]

Thank you, and good morning, everyone. Thank you for joining us on Citi Trend's Fourth Quarter and Fiscal Year 2023 Earnings Call. On our call today is Chief Executive Officer, David Makuen; and Chief Financial Officer, Heather Plutino. Our earnings release was sent out this morning at 6:45 a.m. Eastern Time. If you have not received a copy of the release, it's available on the company's website under the Investor Relations section at www.cititrends.com. You should be aware that prepared remarks today made during this call may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Management may make additional forward-looking statements in response to your questions. These statements do not guarantee future performance. Therefore, you should not place undue reliance on these statements. We refer you to the company's most recent report on Form 10-K and other subsequent filings with the Securities and Exchange Commission for a more detailed discussion of the factors that can cause actual results to differ materially from those described in the forward-looking statements. I will now turn the call over to our Chief Executive Officer, David Makuen. David?

[David Makuen, executive]

Thank you, Nitza. Good morning, everyone, and thanks for joining us today on our fourth quarter and full year fiscal 2023 earnings call. I will begin our call with highlights of our financial and operational performance for both the quarter and the year, and we'll update you on our progress across our strategic initiatives and establish our 2024 outlook. Heather Plutino, our Chief Financial Officer, will then elaborate on financial details for both 2023 and our outlook for fiscal 2024. Then we'll open up the call to your questions. I am pleased to report that our fourth quarter and annual results were in line with our guidance. We delivered a solid holiday season as our ready set gift campaign resonated with existing and new customers. Our strong execution of the business across our strategic priorities fueled our performance throughout the quarter. In particular, our focus on rebuilding inventories in targeted product categories drove improved comps. The team's hard work resulted in fourth quarter total sales growth of nearly 3%, EBITDA of $10 million and a strong gross margin of 39.1%. Throughout the fourth quarter, our team operated with great flexibility and agility. I am incredibly grateful to our entire organization for their continued execution of our priorities while keeping our customers and neighborhoods at the core of everything we do. While our customer base consisting mostly of families earning $45,000 per year and less continues to tightly manage discretionary spending in the face of lingering inflationary pressures. Despite this, customers young and old responded well to our edited and trend-right mix of head to toe outfits specially design pieces only found in Citi Trends and the full complement of gifts and stocking stuffers beginning with a strong Black Wednesday, followed by Peak Dave leading up to Christmas and last week, a nice finish for New Year's, our 10-week holiday selling period comp was nearly flat to last year. Q4 closed with a softer January due to snow, ice and cold weather in Southern markets, which is where a high portion of our fleet is located. This explains most of the slowdown in our fourth quarter trend, resulting in a softer negative 1.5% comp for the quarter, which was still a significant sequential improvement compared to our third quarter results. During the quarter, particularly strong categories were home, toys, big men's apparel, outerwear, kids apparel and accessories, ladies footwear and beauty and accessory giftables. Before I move to our 2024 outlook, I want to acknowledge the progress we made in 2023 regarding the completion of many initiatives in support of our previously stated strategic areas of focus. Completing these or making significant progress will help fuel momentum in 2024 and beyond. First, as I've shared with you before, in support of driving comp store productivity, we have made considerable progress, conducting tests and/or rollouts of initiatives that unlock both traffic and customer basket building opportunities and drove top line sales in the fourth quarter. Second, in support of managing inventory and maximizing margins, we've doubled down on fresh training of our buy team to maximize our markets, made selective and wise inventory investments and successfully launched our new ERP system. Third, in support of controlling SG&A expenses and leveraging our balance sheet, we maniacally kept expenses in check and ensured we invested in the right areas during a challenging year. I want to remind you that our model is highly fixed, and we run it lean and mean, which means that the top line improves, which it did in the fourth quarter, we realized terrific flow-through to the bottom line. Lastly, and #4 in our list of 23 areas of strategic focus, executing technology enhancements, the aforementioned ERP launch, coupled with improved analytics, emanating from our new data platform brought early benefits to the table that helped us deliver a strong fourth quarter. Turning our focus to 2024. Today, we established our full year outlook for the coming year. We expect mid-single-digit comp growth, coupled with an EBITDA range of $4 million to $10 million, both representing significant improvement compared to last year. To achieve our outlook, it should come as no surprise that we believe that the strategic areas of focus that I just reviewed remain key themes in 2024. However, we have done some refinement to better reflect our starting point in the new fiscal year. Rest assured, we began working on these well before the end of 2023, naming team members to cap in the details and see them through to execution as the year unfolds. Let me take a few minutes to provide a summary of our 4 strategic areas of focus in 2024. #1, and by far, the most important area of focus driving comp sales and margin. This encompasses capturing greater share of wallet from African-American and Latinx families through assortment optimization; second, optimizing inventory levels and in-stocks to expand margins; third, leveraging freight expenses on higher sales; fourth, ramping up marketing reach and fifth, upgrading the store experience via remodels. So you can tell, as I mentioned, driving comp sales and margin being the most important area of focus, you can tell that, that bucket is full of some really great things to drive our top line. #2, in our 2024 areas of strategic focus, activating tech and analytics. This encompasses over time through the year, maximizing the capabilities of our new systems; and two, rolling out data tools to drive company-wide fact-based decision-making. Our third area of focus in 2024 is maximizing supply chain. This encompasses improving distribution center productivity and implementing initial steps to improve speed of deliveries to stores. And lastly, #4, for the year, enhancing support capabilities. This encompasses investing in training and development programs for our great teams and providing improved tools to field leaders to increase operational productivity in our stores. With that said, let me provide a quick glimpse of how the first quarter of 2024 is shaping up. While only halfway through the first quarter, we are encouraged by our quarter-to-date positive comp that is consistent with our full year outlook and represents sequential improvement versus prior quarters, driven by both traffic growth and strong conversion growth. Additionally, during the first quarter of 2024, we have several initiatives in flight that are delivering strong sales risks, including store remodels, store specific category comebacks in digital and radio marketing. All in all, we will have impacted nearly 30% of our stores in the quarter with incremental efforts to drive top line sales. Most of these initiatives have the potential to roll out to many more stores in Q2 and beyond. A few recent examples of our efforts include we continue to transform comp stores to our CTX remodeled format. We completed 27 remodels since November. We continue to see mid- to high single-digit lifts and now complete these remodels for half the cost versus prior. We completed 20 of the 27 in early fiscal 2024 and will pump out at least 20 more during the year. Since August of 2023, we have completed multiple marketing tests, and we like what we are seeing. We plan on including additional marketing spend across digital and radio during key seasonal moments for the remainder of 2024. I can't say enough about our store-specific category comebacks, which are a total team effort. To make these works our buy, move and sell teams have worked synergistically to get dozens of select stores in better shape to win back and win new African-American and Latinix customers. Bolstered by analytics, our teams are improving assortment planning and product allocation combined with significant staffing upgrades, allowing us to present the right product in the right stores at the right time with the right staff. Lastly, since Q4, we have been aggressively testing evolved in-store presentations of some really important categories. We are in the middle of testing expansions of our juniors and plus assortments for her and an expanded version of our successful Q line for all in select stores. Both tests are yielding better-than-expected sales lifts. I want to quickly comment on this year's tax refund season. Although it is unfolded differently from a timing perspective, the refund amount per family is slightly higher than last year, and the aggregate amount of refunds is catching up nicely to last year's level. What's exciting is that the initiatives I just mentioned have set us up well to capture demand during our elongated tax refund season. Lastly, our Buy team has done an excellent job getting the style rolling in 2024 by creating an assortment with compelling brands, made for Citi Trend styles and a steady stream of quick ship market goods at record margin levels and of course, at prices that don't break the bank. Strength through the quarter-to-date is broad-based. Our ability to secure appealing trends, fashion and basics across apparel, accessories, footwear and home is deep and broad. Our Buy team is traveling coast-to-coast, finding the most compelling content for our customer base that likes to consume our fashion and trend offering so they can show up and show out in life. As you can hear, we are definitely not standing still. And as always, we're controlling and impacting the areas that are within our control, taking actions that we firmly believe will accelerate top line growth and expand margin, which in turn will produce incremental EBITDA. Before I turn the call over to Heather, it's important to call out the families we serve continue to face lingering economic pressures that we are monitoring closely. I've been to dozens of stores since the beginning of the year, and I have experienced firsthand the pressures our customers and associates, often one and the same, are dealing with. Food prices remain elevated. Rents and evictions remain high, real wage growth is minimal. It's still tough out there. We understand our customers' financial dynamic better than most, and we are acutely aware that our role in the neighborhood is to provide easy and pleasant access, access to an assortment that helps you show up for whatever comes your way, empowering you, the customer to bring opportunities to life. No matter your age, the financial situation or skin color, our store teams welcome you like a friend and find ways to give you specialty store like attention and respect that you can leave with as many items as you want in your bag that make you happy. With that, I'll turn the call over to Heather. She'll discuss our fourth quarter and full year results in detail as well as our outlook. Heather?

[Heather Plutino, executive]

Thank you, David, and good morning, everyone. As David mentioned, we are pleased to have delivered fourth quarter and full year 2023 results in line with the guidance we provided. The hard work of our dedicated and scrappy teams is paying off with a stabilizing business driven by our strategic inventory rebuilds, remodels, in-store experience upgrades and the marketing tests David described earlier. Our disciplined management of the middle of the P&L plus the positive comp sales trends we are seeing first quarter to date give us confidence in the 2024 outlook, which I will detail shortly. I am also pleased to report that our balance sheet remained healthy, ending fiscal 2023 with no debt, no drawings on our $75 million revolver and $80 million in cash. This strong financial position gives us the flexibility to fund our growth [indiscernible] in all in support of our 2024 outlook. Now let's turn to the specifics of our fourth quarter financial results. As a reminder, Q4 2023 included an additional week compared to last year's fourth quarter. Total sales for the quarter were $215.2 million, including $11.2 million from the extra week. Total sales increased 2.7% versus Q4 2022, in line with our guidance. Comparable store sales calculated on a 13-week to 13-week basis, decreased 1.5% compared to last year, a significant improvement to Q3's negative 6.2% comp. Q4 gross margin was 39.1% versus 39.5% in Q4 2022. The 40 basis point decline from last year was due to slightly higher markdowns as we successfully cleared through year-end seasonal products that were somewhat impacted by winter weather. In addition, as we discussed during the Q3 call, we saw slightly higher shrink versus last year. We continue our cross-functional focus on this headwind, and I am confident that we are moving in the right direction. Freight as a rate of sales moderated in Q4, just as we outlined during our third quarter call and was slightly lower than last year for the quarter. We are making strides to further leverage the freight line in 2024 through new vendor partnerships and data insights. Adjusted Q4 SG&A expense dollars increased 5.3% and represented 34.5% of sales compared to 33.6% in Q4 2022. Lower sales in the extra week of operations drove the rate deleverage in the quarter. Adjusted operating income for the fourth quarter was $5.1 million, with adjusted EBITDA of $10 million and adjusted earnings per share of $0.53. Turning to the full year. Fiscal 2023 was challenging, both for Citi Trends and for the customers we serve. We are not satisfied with our financial results for the year, and we do not believe that they represent the full earnings potential of our brand. That said, throughout the year, we never stopped playing offense, controlling what we can control and continuing to improve the foundation of the business. The details of our full year results are as follows: Total fiscal 2023 sales were $748 million, a decrease of 5.9% versus 2022. Comparable core sales calculated on a 52-week to 52-week basis decreased 6.8%. Adjusted gross margin was 38.2% for the year and adjusted EBITDA was $1.5 million. Adjusted loss per share was $1.28 for the year. During the year, we opened 5 new stores and closed 14 as part of our ongoing fleet optimization efforts, ending the year with 602 locations. We also remodeled 15 stores, which continue to register mid- to high single-digit sales lift. Now turning to the year-end balance sheet. As I mentioned earlier, we ended the year with $80 million in cash and no debt. We exited Q4 with total inventory dollars up 23% versus last year, which puts us in a strong position to fuel the 2 important moments for our customers in the first half of the year, tax refund season and Easter. While planning for this increase, we considered a number of factors. As we shared in previous conversations, we entered February of last year too late. In reaction, we have been strategically executing our targeted inventory rebuilds in advance of these important Q1 moments. Secondly, as we've mentioned before, we had been launching our seasons too late to capture the full demand potential, and therefore, we set our fresh spring assortment earlier than ever. Third, Easter falls earlier this year, driving earlier product flow. All of these factors are in support of delivering a strong top line increase in Q1. We're excited about the quality, breadth and depth of the value offering our buy team has curated for the first quarter. Importantly, exiting Q1 2024, we expect our inventory balance to be up low single digits versus prior year. Now turning to our 2024 outlook. As David mentioned in his remarks, we entered fiscal 2024 with several tailwinds, including rebuild inventory levels, improved planning and allocation capabilities and upgraded in-store experience and new supply chain vendor partnerships. We continue to refresh our fleet through our remodel program and began marketing tests, which are informing our 2024 advertising plans. And supporting each of these initiatives, our teams are relying on upgraded tools to use more easily accessible facts to make informed business driving decisions. The foundation of our business has been strengthened through these efforts, and the top line momentum we experienced in Q4 and Q1 to date tells us that our efforts are beginning to pay off. As we focus on the 4 strategic areas David laid out earlier, we are excited about the sales and profit growth we expect to drive in fiscal 2024. The details of our 2024 outlook are as follows: full year comp store sales are expected to grow by mid-single digits compared to fiscal 2023. We expect full year gross margin to expand by approximately 75 to 100 basis points, driven by ERP system benefits and freight expense leverage, as I mentioned earlier, from new vendor partnerships and data insights. We are planning an SG&A dollar increase for the year of approximately 2.5% to 3%. The primary driver of the increase is incentive compensation with merit increases for the first time in 2 years, promotions that had been delayed in a reset bonus pool. In addition, we are planning a modest increase in marketing and technology. Resulting full year EBITDA is expected to be in the range of $4 million to $10 million. We plan to open up to 5 new stores, remodel approximately 40 locations and close 10 to 15 underperforming stores ending fiscal 2024 with approximately 595 stores. Finally, we expect full year capital expenditures to be approximately $20 million. Before I turn the call back to David, let me reiterate how pleased we are to have driven a significant top line trend improvement in the fourth quarter and to have delivered results in line with guidance. I am optimistic about fiscal 2024 and remain confident that our amazing teams will deliver on our strategic initiatives with conviction, driving further top line momentum and profitability improvements, all while remaining keenly focused on the customers and neighborhoods we serve. With that, I'll turn the call back to David for closing comments. David?

[David Makuen, executive]

Thanks, Heather. Well, today, you heard how over the course of the 12 months, we have devoted considerable effort towards improving foundational aspects of our business. We also shared some scalable steps we can take, such as store remodels and targeted category inventory rebuilds to improve top line sales. You also heard some positives coming from our testing of new initiatives that we are very optimistic about driving top line sales throughout the rest of the year. Looking forward, we remain extremely proud of our connection with the neighborhoods we serve, offering compelling trend right merchandise for the entire family and incredible values. Our differentiated position in markets where others aren't continue to drive our customers' loyalty and continued engagement, even when their economic reality is difficult. We are running the new fiscal year with optimism excited to drive long-term profitable growth and shareholder value while unlocking the full potential of this important brand. Before I turn the call over to the operator, I want to say one more time thank you to the entire Citi Trends team for your hard work, resiliency and unwavering focus in serving families across so many great neighborhoods in 33 states. It is because of this team that we ended the year stronger than we started, and it is because of you, that I'm confident that fiscal 2024 will be even better. With that, we're ready to take the questions. Over to you, Frank.

[Operator]

[Operator Instructions]. Our first question comes from Mike Baker with D.A. Davidson.

[Michael Baker, analyst]

Okay. So the improvement in sales trends impressive and sort of goes without saying that, that's a good step. What I'm wondering about, though, is the part about the leverage and the flow-through, you don't really see it in your guidance because of the SG&A increase. So I guess, could you just give us a little more color? I mean, I guess you said it's mostly on incentive comp, but what would the SG&A, would it be more flat without the incentive comp increases? And is that what we should expect as we think as we go into the future, that kind of leverage. And as part of that, just a subtlety, the 2.5% to 3% increase. Is that on a 52- versus 52-week basis or 52 versus 53, meaning if it's 52 versus 53, it's sort of even more incremental growth.

[Heather Plutino, executive]

It's Heather lot unpack there. So let me tackle the expense piece first, just on a 52 versus 53 okay? Because we were going off of reported SG&A. And as far as the increase goes, the majority of it is incentive cost that we had to make back in, right? We had been -- as I mentioned in my prepared remarks, we had not done merit increases for years. We have held off on promotions, all in that maniacal focus on the center of the P&L, right, and controlling our expenses. And then, of course, the bonus pool being reset on an annual basis that happens every year and impacts our SG&A load. But we believe it's the right thing to do for our people, making sure that we keep them retained and interested and focused on all of the amazing initiatives that we have going on.

[Michael Baker, analyst]

So is it fair to follow-up? Is it fair to say there's sort of a little bit of a onetime step-up in terms of the catch-up on merit increases and promotions. And so we shouldn't see that same kind of year-over-year increase in SG&A dollars as we look beyond 2024?

[Heather Plutino, executive]

Yes, I hear you year-over-year. It becomes a new base, Mike, right? And then next year, our hope is that we pay merit increase again, right, and that we keep refilling the bonus pool and earning and paying out the bonus pool. So this is -- I would consider this a new base.

[Operator]

Our next question comes from Chuck Grom with Gordon Haskett.

[Unknown Analyst]

This is Eric on for Chuck. I was just curious if you can talk about the comp outlook for mid-single digit. You said that you're kind of trying that for Q1, but Q1 also has by far the easiest compare and compares to get tough over the course of the year and you also have an election in the shorter haul period in the back half. Just curious sort of how the building blocks to get to the comp work and sort of how you see it trending sequentially throughout the year.

[David Makuen, executive]

It's David. Thanks for joining, and good question. I think the way I look at it is we -- as we highlighted, we have a number of initiatives that we're just getting going on and they're contributing some really positive lifts in this quarter and yet they're pretty young, if you will, in terms of their age as an initiative, and they're in limited stores. As you heard me state, we're going to touch roughly about 30% of our chain by the end of the first quarter, but we have a lot more to go. So when I talked about scaling and rolling out some of these tests and initiatives, that's going to fuel the rest of the year. So we're not as sort of worried about the lap, we're frankly more focused on building up the base. And we believe that we can continue the momentum through Q2, Q3 and Q4. We have these key moments that our customers rely on for example, [indiscernible] Mother's Day, July 4 in the first half and then obviously back-to-school and holiday. And we've got really great plans supporting all of those where we believe we can do quite a bit better than LY with our initiatives fueling the growth.

[Heather Plutino, executive]

Eric, you also asked about the election impact, if I could. We went back and studied prior presidential election years, and then I can tell you that traditionally, the impact is minimal to nonexistent. So we don't see that as being a headwind or a tailwind.

[Unknown Analyst]

That's great. I guess one of the -- you talked about the marketing initiative. Just curious what kind of lift you're seeing there? What you're doing different and how that sort of the test shapes for what you're doing this year? And what is the customer going to see and the messaging from you that's different in their eyes.

[David Makuen, executive]

Great question again, Eric. I'll keep that relatively high level. There's a bunch in there. But I think most importantly, we are sending a message that really hits on our trend assortment. We're really coming out strong with, hey, we're your destination in the neighborhood for amazing trends. And we're being very targeted about it. You may recall and the audience may recall, we draw a lot of our customers within a 5-mile radius of our stores, pretty tight it in the neighborhood. We go out as far as 10 miles. And so depending on the store location, we're going in, in a pretty targeted fashion at the ZIP code level through digital, social media advertising in that case. And then we're also blanketing entire markets. In that case, we'll bring in radio and as well as traditional streaming radio. So we're kind of doing almost a different mix depending on the task at hand. But what's exciting is we're rebuilding market share thus far in our test from that local community. So we're waking up some lapsed customers and they're coming back, and we're enticing new customers to come back in. And through our testing so far, remember, we started in August of '23 and have done many up and through literally yesterday, and we've started a new run today in 5 more markets. We're seeing really healthy lifts. I would tell you [indiscernible] to sort of our remodel list that we've quoted in that kind of mid- to high single digits. So we're excited about the potential of it. We will be very choosy and very targeted. I want to be clear, we want to advertise the entire chain. That's not what we're talking about. We're talking much more about targeted efforts in markets where we believe we can capture more wallet share and so far, so good.

[Operator]

Our next question comes from Jeremy Hamblin with Craig-Hallum Capital Group.

[Jeremy Hamblin, analyst]

So I want to come back to the quarter-to-date trends. There's quite a bit of noise here in Q1 for the reasons you mentioned. We've got leap year. We've got the lapping of the reductions in SNAP benefits in March. And I was hoping to get maybe a little bit more granular on just understanding the impact of -- again, as you noted, tax refund season started a week later this year, which probably puts you behind a little bit at the beginning of February. But just in terms of what you're seeing here as we've gotten into March, you've seen that normalization, as you noted, tax refunds up a little bit. Have you started to see a bit more improvement? In other words, are we building a little bit of momentum here on comp trends?

[David Makuen, executive]

Jeremy, thanks for the question. I'll say it really simply, you're spot on. The 6-day delay and the delay in amount of refunds this first has been a little wacky, but it has caught up. There's still some catching up to do, as you know. But our trend from a kind of a [indiscernible] perspective through the quarter to date has definitely improved in March versus Feb. And I want to re-highlight that being ready for that, even though we didn't predict it is really paying off and setting up our inventory levels in a healthy manner at the end of January, early Feb really has positioned us well as it turns out to capture sort of a more elongated tax refund selling season. So you're spot on. Earlier Easter, we believe, will only help March and then we roll into April, really well positioned, thanks to the early setup to deliver the quarter. So we're liking what we're seeing based on your observations for sure.

[Jeremy Hamblin, analyst]

Great. And then I wanted to come around to a gross margin guide here, which I think the implied is about 38.9% to 39.1% for the year. Just in terms of what was the overall drag in 2023 from shrink, which I think you said is still a bit elevated. And then Heather, what is implied on the guidance for the year regarding shrink? Is it -- are we expecting that to be flat? Are we expecting some improvement? Maybe a little bit more color around the gross margin guide would be helpful.

[Heather Plutino, executive]

Yes. Jeremy, thanks for the question. So a couple of things to remind you about with shrink. First, this is not a new story for Citi Trends. Shrink is something that we have been dealing with for decades. It just happened to have rear just ugly head in Q3. And remember that conversation, it was a handful of stores based on their physical inventory counts causing our accrual, which we test on a regular basis throughout the year. We are not a onetime per year count scenario. Those results came back worse than we had expected, right? So we'll continue to see some of that. I can tell you, Jeremy, that all of our stores are just fine, thank you. We continue to see some of it. But we're focused on it. We're swarmed on it and pulling every lever as we always do, to make sure that we're controlling the impact. On a full year basis, well, one more thing, sorry, before I get into full year. Shrink as part of our gross margin calculation is a small component. It's a frustrating component, don't get me wrong, but it is a small component, okay? So it's not -- we're not talking meaningful amounts here. We saw an increase in the '23 versus '22 to the tune of, call it, 25 to 30 basis points. As we turn the quarter into 2024 , the guide implies that some of that headwind continues, but it's really minor because remember, the back half of the year was impacted by those unfavorable results. So we'll see some headwind in the first half of the year and then kind of flat in the second half of the year. So in total, it's really pretty immaterial for the full year.

[Operator]

Our next question comes from John Lawrence with Benchmark.

[John Lawrence, analyst]

Heather, can you -- have you been able to quantify, obviously, the last half of January, I mean we're sitting in the weather zone, where I'm sure you will close better part of a week. And obviously, that flow-through was a slow period of time. I assume stores will close for multiple days. Any chance you can quantify what do you think that might have cost you?

[Heather Plutino, executive]

Lawrence, good to hear from you. I appreciate the question. So yes, you are right in the heart of it, right, with the ice and cold weather in parts of the country that are just not prepared for that. We definitely saw a holdback in traffic. And we've studied it, we stared at it. We think that based on our calculations, which is never an exact science that the sales were impacted to the degree that we would have trended similarly to the levels exiting New Year as whether or not that weather the holdback not occurred. So recall, our holiday sales release, the 10 weeks of holiday included in that release, our comps were negative 0.3% [indiscernible].

[John Lawrence, analyst]

Yes. Excuse me. Yes, David, when you look at all the things that occurred during the fourth quarter, all the progress, what would you say was as far as the system is concerned, I know you were getting at the third quarter, we talked about some of that at ICR. What would you say as you continue through that period up to now? What is the system telling you market? And what are you gleaning and learning from at this point in time?

[David Makuen, executive]

And if I clarify what do you mean by system. I want to make sure I understand.

[John Lawrence, analyst]

I'm sorry, the ERP, the ERP that case.

[David Makuen, executive]

Okay. Yes. Let me give you a quick update on where we are similar to probably what I mentioned in the call, the launch went successfully end of August, which we reported in the November call. And like with any new system, we've gotten to know it more and more users have become more accustomed to how to apply it to our business as the weeks and months have progressed. And we're kind of sitting right at the 6-month mark in a really good place. We used it to our benefit, as I mentioned in the main call today to fuel some really good insights and actions that impacted Q4. And most importantly, some actions that impacted our Q1 2024 setup. So we're more or less exactly on track with what we knew would be the case in terms of learning curve and getting to know and use the system. I think the most exciting thing coming out of it is quite simply insights. I mentioned in the call this idea of a new data platform that's included typically in a good ERP system, and we're leveraging that data platform literally down to the store SKU week level, if necessary, to drive different decisions around allocations, replenishment and that idea of sort of is it in the right store? Is it in the right place at the right time, et cetera. So we are as you can tell by my energy, we're really pumped about it. And we think it's over time, like we have stated many times, over time, it will be a really nice benefit to the top line and bottom line of our business. And we're cooking with gas.

[Operator]

Mr. Makuen, there are no further questions at this time.

[David Makuen, executive]

Thanks, Frank. Thanks, everybody, for joining us today. A happy upcoming Easter and pass over. We'll see you next time. Bye-bye.

[Operator]

That does conclude the conference call for today. We thank you for your participation and ask that you please disconnect your lines. Have a great day, everyone.