AvePoint Inc

NASDAQ:AVPT

Earnings Call Analysis

Strong Q2 performance driven by SaaS growth and raised full-year outlook

AvePoint reported robust Q2 2024 results, with revenue growing 20% year-over-year to $78 million. SaaS revenue surged by 40%, making up 69% of total revenue. The company's gross margin improved to 76.2% from 71.1%. They raised their full-year revenue guidance to $320.2-$324.2 million, reflecting a 19% increase at the midpoint. The non-GAAP operating income is now expected between $38.3-$39.8 million with operating margins of 11.9%-12.3%. The company's focus on profitable growth and strong execution has positioned them well to capitalize on AI-driven transformation opportunities .

A Promising Quarter: Steady Growth and Robust Financial Performance

In the second quarter of 2024, AvePoint showcased a commendable financial performance, reporting total revenues of $78 million, marking a substantial increase of 20% year-over-year. This figure surpassed the high end of their previous guidance and brings their total trailing 12-month revenue to approximately $300 million. A significant driver of this growth was the SaaS revenue which soared to $53.6 million, reflecting a 40% year-over-year growth and comprising 69% of total revenues, up from 59% a year ago. Such results underscore the company's commitment to its SaaS strategy, which continues to gain traction in a competitive market.

Strength in Recurring Revenue: A Shifting Landscape

The earnings report reveals that recurring revenues remain the backbone of AvePoint’s financial health. An impressive 87% of total revenues originated from recurring sources, a new high for the company. This indicates a strong transition towards a more predictable revenue model, which not only supports financial stability but also enhances investor confidence. The collaboration with their channel partners saw 52% of the total Annual Recurring Revenue (ARR) stemming from the channel, highlighting the importance of these relationships in driving sustained growth.

Regional Performance: A Balanced Growth Across Geographies

Looking at regional performance, North America led with a 40% year-over-year growth in SaaS revenues, representing 74% of the region's total revenues. The EMEA region also showed promise, with SaaS revenues climbing 36% year-over-year and accounting for 84% of EMEA revenues. In the APAC region, SaaS revenues grew by 50%, making up 46% of total APAC revenues. Each region contributed to the overall ARR growth of 23%, with North America and EMEA both seeing ARR growth of 23% and APAC at 22%. As of June 30, 2024, total ARR stood at $290.1 million, reflecting the company’s solid position in global markets.

Profitability Metrics: Progress on the Path to GAAP Status

AvePoint reported an operating income of $8.7 million for the quarter, translating to an impressive operating margin of 11.2% — an improvement of almost 700 basis points compared to the previous year. The increased operating profit can be attributed to both the significant revenue increase and enhanced sales efficiency coupled with effective expense management. The company’s ongoing focus on achieving GAAP profitability by 2025 remains a core objective, further solidified by their enhanced guidance reflecting a non-GAAP operating income expectation of between $38.3 million and $39.8 million for the full year.

Guidance Revisions: Optimism Rests on Strong Demand

Based on the strong performance in Q2 and the confidence stemming from ongoing customer demand, AvePoint has raised its full-year guidance across key metrics. For Q3, the company anticipates total revenues between $82 million and $84 million — a year-over-year growth rate of approximately 14% at the midpoint. Furthermore, full-year total ARR guidance has been increased to a range of $319 million to $323 million, corresponding to about 21% year-over-year growth at the midpoint. The revised total revenue guidance reflects a projection of $320.2 million to $324.2 million, corresponding to a 19% year-over-year growth rate.

Customer Success Stories: Validating Our Value Proposition

During the call, AvePoint shared several customer success stories illustrating the growing demand for their solutions in data management and security. One notable win involved a Fortune 20 bank that adopted AvePoint's platform to enhance its data governance framework, positioning itself to better leverage generative AI tools without compromising security. The healthcare sector also showed interest, with a Fortune 10 healthcare giant expanding its collaboration with AvePoint to ensure secure and compliant environments necessary for deploying AI solutions across its expansive user base.

The Competitive Edge: Positioning in a Multi-Cloud Environment

AvePoint’s strategic focus on providing solutions for multi-cloud environments continues to be a competitive advantage. As nearly 90% of enterprises now rely on diverse platforms alongside Microsoft 365, AvePoint’s recent partnerships, including one with SADA for Google Workspace solutions, enable customers to manage their data protection needs across multiple systems effortlessly. This flexibility fortifies the company's standing in a market increasingly prioritizing comprehensive data management solutions as businesses seek to harness AI while ensuring robust security.

Looking Ahead: Navigating The Challenges and Opportunities

As AvePoint looks towards the future, their primary challenge remains enhancing retention rates, as Gross Retention Rate (GRR) remains steady at 87%, slightly below the targeted 90%. The company is focusing on initiatives to improve customer satisfaction and reduce churn, particularly among users of their migration products, which historically exhibit lower retention rates. Nonetheless, the outlook remains positive as they continue to engage with customers on innovative solutions enabling AI-driven transformation in their organizations.

Earnings Call Transcript 2024-Q2

[Operator]

Good day and welcome to the AvePoint Inc. Second Quarter 2024 Earnings Call. [Operator Instructions] Please note, this event is being recorded.

I would now like to turn the conference over to James Arestia, Vice President of Investor Relations. Please go ahead.

[James Arestia, executive]

Thank you, operator. Good afternoon and welcome to AvePoint's Second Quarter 2024 Earnings Call. With me on the call this afternoon is Dr. TJ Jiang, Chief Executive Officer; and Jim Caci, Chief Financial Officer. After preliminary remarks, we will open the call for a question-and-answer session.

Please note that this call will include forward-looking statements that involve risks and uncertainties that could cause actual results to differ materially from management's current expectations. We encourage you to review the safe harbor statements contained in our press release for a more complete description. All material in the webcast is the sole property and copyright of AvePoint with all rights reserved.

Please note this presentation describes certain non-GAAP measures, including non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating income, and non-GAAP operating margin, which are not measures prepared in accordance with U.S. GAAP. The non-GAAP measures are presented in this presentation as we believe they provide investors with a means of understanding how management evaluates the company's operating performance. These non-GAAP measures should not be considered in isolation from, as substitutes for, or superior to financial measures prepared in accordance with U.S. GAAP. A reconciliation of these measures to the most directly comparable GAAP financial measures is available in our second quarter 2024 earnings press release, as well as our updated investor presentation and financial tables, all of which are available on our Investor Relations website.

With that, let me turn the call over to TJ

[Tianyi Jiang, executive]

Thank you, Jamie, and thank you to everyone joining us on the call today. We're pleased to deliver another strong quarter, and our results reflect the ongoing customer demand for the AvePoint Confidence Platform, which enhances data security and cyber resilience, reduces costs, and improves decision-making. At the same time, our steady focus on execution and profitable growth once again enabled us to exceed our financial guidance for all key metrics.

As organizations grapple with the tensions between the rising demand for AI tools and their current state of digital maturity, the critical role of data readiness becomes increasingly clear. Additionally, the frequency and sophistication of cyberattacks is escalating, further underscoring the need for robust data governance and security. These challenges only become more pronounced in a multi-cloud environment, which is what we typically see in our customers and prospects.

Taken together, these macro trends position AvePoint exceptionally well because their problems we have solved for more than 20 years. And over that time, our platform evolution has kept pace with the proliferation of data, an increasingly dangerous threat environment, and the growing need for data security. Our technical expertise and innovation have brought us to this moment, where addressing these data management needs has never been more urgent. We see this playing out across our global business, driving our outperformance in the second quarter, and providing us the confidence to again raise our full year expectations.

I'll spend my time today discussing these trends and will share some key customer wins from the quarter. Then, Jim will cover our financial performance and updated guidance in more detail. So let's jump in. Starting with the customer demand to leverage generative AI, contrasted with the reality of where most organizations currently are in their digital workplace journey. I recently hosted a CXO event on how to navigate AI with confidence. The discussions I had with the panelists and attendees revealed a significant appetite for practical AI implementation strategies and the knowledge that a strong data foundation is a crucial prerequisite to deploying AI. These conversations reinforce that the success of gen AI implementation is closely tied to an organization's digital workplace maturity. Specifically, effective AI strategies hinge on strong data management, which addresses the data security issues that often hinder AI adoption.

And the reality is that today, most digital workplaces are woefully immature. Statistics from Gartner, which established a 5-stage model assessing the maturity of digital workplaces, back this up. Gartner finds that the successful integration of generative AI happens at the fourth stage and only after organizations have modernized their infrastructure and data to keep pace with technological changes.

So where are most organizations today? Gartner's recent assessment shows nearly 85% organizations are still in the first 2 stages and are just starting to take action to modernize their data. And less than 2% have reached that critical fourth stage where the successful integration of generative AI can occur. This is where AvePoint comes in. Our approach manages our customers' entire data estate, which often spans multiple cloud environments, ensuring their data is ready for AI and can remain competitive in a rapidly evolving digital landscape.

This is why we continue to see a healthy pipeline and demand for our platform. Our unique ability to solve a wide swath of technical challenges, in turn enabling AI adoption across the enterprise, is something that no other software provider can match. And while we will remain cautious of the macro environment, we're confident in our ability to continue capitalizing on the long-term opportunity ahead of us.

I want to highlight a few recent customer wins that demonstrate our resounding success in data management and in addressing these data security and data governance challenges, as the team had another strong quarter acquiring high-quality new logos and selling even more of the AvePoint Confidence Platform to existing customers.

Let's start with the financial service industry, where a recent McKinsey survey found that the quality of unstructured data, particularly the security classification of new data created, was one of the biggest challenges to scaling gen AI. This led a Fortune 20 global financial service organization with 280,000 users to become an AvePoint customer in the quarter. They could not meet their legal team's requirements for secure records management, which prevented them from moving legacy data into the cloud. After purchasing products from all 3 suites, one of the world's largest investment banks, can securely unify their data, build a scalable data governance framework, and streamline records management policies. As a result, they will realize improved data visibility and data quality and reduce the risk of breaches, positioning them to more confidently deploy gen AI tools going forward.

Another financial services win was a Fortune 500 U.S.-based institution, which sought to deploy a Copilot for Microsoft 365, but could not begin until they implement data governance controls to address oversharing of sensitive data for their 25,000 users. After we demonstrated our ability to mitigate these concerns, this existing customer purchased multiple products from our Control Suite, allowing them to quickly understand security risks across the environment and proactively prevent future oversharing of data. These are fantastic financial services customer wins, but as we have said many times, the problems we solve are not confined to particular industries.

In managing vast digital workspaces, both a global automotive manufacturer and a Fortune 10 healthcare giant face challenges like the ones I just described. In order to comprehensively manage their Microsoft 365 workspaces and ensure data ownership, regulatory compliance, and proactive policy enforcement across their 75,000 users, the automotive manufacturer became a new customer in Q2, purchasing multiple products from our Control and Resilience Suites. At the same time, we saw the healthcare organization expand their existing investment in AvePoint in Q2, purchasing the entire set of solutions in our Control Suite. Going forward, they can quickly identify and remediate oversharing, implement effective data access policies, and ensure a secure and compliant digital environment to adopt generative AI solutions across their 200,000 users.

These are just a few examples of how our platform establishes the foundational elements of data management and data governance, setting the stage for the adoption of successful AI strategies, including Copilot for Microsoft 365, and driving transformative outcomes for organizations around the world.

Before I turn it over to Jim, I want to spend a moment discussing how we continue to innovate and meet the evolving needs of our customers, many of whom have multi-cloud strategies today. And a recent Flexera survey confirmed this to be the case for nearly 90% of enterprises, which, in addition to Microsoft 365, depend on platforms such as Google and Salesforce to meet diverse business needs. While this approach makes good business sense, it also introduces significant challenges in data management and governance, such as cloud misconfiguration. Gartner reported that 60% of organizations today will prioritize addressing this risk, up from 25% in 2021.

As our customers have evolved, we have expanded our multi-cloud approach, ensuring that the leading data protection solutions of the AvePoint Confidence Platform span the most commonly leveraged cloud ecosystems. One example is the strategic partnership we recently entered into with SADA, one of the world's top Google Workspace partners. SADA now offers our award-winning data protection solution for Google Workspace and Google Classroom. And this partnership will be especially significant for regulated industries where security and compliance are paramount. By facilitating seamless integration and protection across cloud environments, AvePoint empowers organizations to maximize their multi-cloud strategy and confidently adopt AI technology, while maintaining the high standards for data protection and cyber resilience.

For example, a leading North America grocery chain struggled to manage over 400,000 user accounts across multiple cloud ecosystems, a challenge further compounded by the recent acquisition of another major chain. To effectively manage and report on their expanded user environment, this Fortune 50 company purchased 3 solutions from our Control Suite. Going forward, they can now meet data governance and security audit requirements, realize improved security resource allocations, and more efficiently manage users and workspaces across multiple cloud environments.

To conclude, AvePoint is uniquely positioned to support organizations in their journey toward AI-driven transformation. By addressing the critical challenges of data security, governance, and management, we empower our clients to mitigate the risks of gen AI, while harnessing its full potential. I want to thank the team for their tireless efforts this quarter, and I know I speak for them when I say how excited I am for a strong second half of 2024.

With that, let me turn the call over to Jim.

[James Caci, executive]

Thanks, TJ, and good afternoon, everyone. Thanks for joining us today as we review another strong set of results across the board. You've heard us discuss our commitment to profitable growth since the beginning of 2023, and today, we are pleased to deliver our sixth consecutive quarter of both meaningful top line growth and operating margin expansion, raising our full year expectations each step of the way.

In an uncertain macroenvironment, our focus has been on controlling the controllable, and the team's ongoing execution positions us well to continue delivering value to AvePoint shareholders as we progress toward our Rule of 40 and GAAP profitability targets in 2025. With that, let's turn to our Q2 results.

For the second quarter ended June 30, 2024, total revenues were $78 million, an increase of 20% year-over-year and above the high end of our guidance. In addition, we are pleased that total revenues reached approximately $300 million on a trailing 12-month basis this quarter. Within total Q2 revenue, second quarter SaaS revenue was $53.6 million, growing 40% year-over-year and continuing to be our fastest-growing revenue segment. And in Q2, SaaS comprised 69% of total revenues, compared to 59% a year ago.

Additionally, our other revenue lines continue to perform in line with our expectations and commentary. Term license and support, as well as maintenance revenue, declined year-over-year both in dollars and as a percentage of total revenue. At the same time, services grew 4% year-over-year but declined as a percentage of second quarter revenues to 13%. And because services is our only nonrecurring business, 87% of our total Q2 revenues were recurring, our highest-ever percentage, surpassing the 86% recurring revenue mix we called out last quarter.

Our strong SaaS performance is also evident as we look at our results from a regional perspective. In North America, SaaS revenues grew 40% year over year and represented 74% of total North America revenues, which in turn grew 12% year over year. In EMEA, SaaS revenues grew 36% year over year and represented 84% of total EMEA revenues, which in turn grew 18% year over year. And in APAC, SaaS revenues grew 50% year over year and represented 46% of total APAC revenues, which in turn grew 36% year-over-year.

The same strength is evident as we look at the year-over-year growth in regional ARR, which, as we have said, provides a better view of the underlying momentum of the business everywhere we operate. Each region was, again, a strong contributor to our overall performance. As North America and EMEA, ARR each grew 23%, and APAC ARR grew 22%. Lastly, our EMEA region's ARR surpassed $100 million this quarter, and I want to congratulate the entire EMEA team for their efforts in achieving this milestone.

Continuing now with total ARR and other key metrics we assess on a quarterly basis. As of June 30, 2024, total ARR was $290.1 million, representing year-over-year growth of 23%. As a result, net new ARR in Q2 was $15.6 million and grew 13% year-over-year. Additionally, we ended the second quarter with 594 customers with ARR of over $100,000, an increase of 20% from the prior year. As of the end of Q2, 52% of our total ARR came through the channel, compared to 49% a year ago. And for Q2 specifically, 61% of our incremental ARR came through the channel, compared to 62% for Q1 of 2024 and 61% in Q2 of 2023.

Turning now to our customer retention rates. Adjusted for the impact of FX, our trailing 12-month gross retention rate for the second quarter was 87%, consistent with our performance in Q1 and throughout 2023. At the same time, our FX-adjusted net retention rate for the second quarter was 110%, an improvement from the 107% we delivered a year ago and in line with Q1. On a reported basis, Q2 GRR was 86%, compared to 85% in Q2 of '23 and in line with Q1. Q2 reported NRR was 109%, compared to 104% in Q2 of 2023 and 110% in Q1.

Turning back to the income statement. Gross profit for Q2 was $59.4 million, representing a gross margin of 76.2%, compared to 71.1% in Q2 of 2023. The improvement in our gross margin is the result of our product mix, as we again had more SaaS revenue and less services revenue as a percentage of our overall revenue. In addition, we saw improved services and SaaS margins this quarter, compared to last year.

Moving down the income statement, operating expenses for Q2 totaled $50.6 million, or 65% of revenues, compared to $43.3 million, or 67% of revenues a year ago. As a result, Q2 operating income was $8.7 million, or an operating margin of 11.2%, a year-over-year improvement of nearly 700 basis points. Our Q2 operating income was well ahead of our guidance and the outperformance was primarily driven by 2 factors: first, the meaningful revenue beat, most of which flowed to the bottom line; and second, improved sales efficiency and proven expense management across the business. In addition, approximately $1 million of expenses that we had originally planned for Q2 are now expected in the second half of the year and in early 2025. Taken together, our ongoing commitment to profitable growth resulted in another quarter of margin expansion and was another step on our path to GAAP profitability.

Turning to the balance sheet and cash flow statement. We ended the second quarter with $230.8 million in cash and short-term investments. And for the 6 months ended June 30, 2024, cash generated from operations was $23.9 million, while free cash flow was $23 million. This compared to cash generated from operations of $9.3 million and free cash flow of $8.5 million in the first 6 months of 2023. During the 3 months ended June 30, we repurchased 653,000 shares for a total cost of approximately $5.4 million.

I would now like to turn to our financial outlook, where for the full year, we are pleased to again raise our expectations for total ARR, total revenue, and non-GAAP operating income. For the third quarter, we expect total revenues of $82 million to $84 million, or approximately 14% year-over-year growth at the midpoint. We expect non-GAAP operating income of $11 million to $12 million. And for the full year, we now expect total ARR of $319 million to $323 million, or approximately 21% year-over-year growth at the midpoint. We now expect total revenues of $320.2 million to $324.2 million, or approximately 19% year-over-year growth at the midpoint.

And given these higher top line expectations, coupled with our outperformance on profitability this quarter, we now expect full year non-GAAP operating income of $38.3 million to $39.8 million, or an operating margin of 11.9% to 12.3%. Lastly, on a Rule of 40 basis, which for AvePoint is the sum of ARR growth and non-GAAP operating margin, our updated guidance today reflects a 33, compared to the 29 that we initially guided for the year in February, and to the 31 we guided to in May.

In summary, Q2 was an outstanding quarter for AvePoint, and the team remains laser-focused on profitable growth and continued execution. Thanks for joining us today, and with that, we would be happy to take your questions. Operator?

[Operator]

[Operator Instructions] Our first question comes from Derrick Wood with Cowen.

[James Wood, analyst]

Maybe I will just throw out the obligatory macro question. Doesn't seem like you guys have seen much change, but just when looking across verticals or deal sizes or customer cohorts, how would you describe the buying behavior out there in the market and anything that's perhaps getting better or more challenging?

[Tianyi Jiang, executive]

Hey, Derrick. Great question. On the macro, things are the same. Enterprise deals continue to have the same type of conservatism, and we continue to win based on our platform play that works very well, applies to across all industries. In our prepared remarks, you hear that we -- whether it is enterprise, mid-market, SMB, as well as across all geos, we are growing from strength to strength. At the end of the day, customers need to secure data before implementing AI strategy, and that also positions us well.

And lastly, customers continue to seek to optimize costs, and this is where we partner with them and with our Confidence Platform and also multiple end-to-end data management capabilities, we allow them to consolidate vendors. So those trends still hold for us.

[James Wood, analyst]

And TJ, maybe if we can just double-click on data readiness projects around Copilot. I've seen similar studies that you called out in your prepared remarks that there are issues of lack of information governance, and that's holding back on driving more adoption of M365 Copilot. That's obviously where you guys could come and help address those initiatives. So can you just give us an update on where you're getting pulled into Copilot readiness programs? Maybe share how the volumes of activity has been trending and how you're thinking about this becoming a bigger driver in the model?

[Tianyi Jiang, executive]

Yes. That's a great question, Derrick. So as we shared last quarter as well, we are in a ton of conversations as experimentation continues. We do know that last quarter we had very, very strong showing in our Control Suite because of the data management and governance capabilities that we bring to the market. We think we have the most advanced SaaS offering when it comes to Copilot readiness in the cloud. And, yes, we have a lot of the go-to-market motions with large customers as well as medium-sized customers across all geos. Japan is actually very, very strong in terms of AI experimentation. What we do see is while we don't see many enterprise-wide deployment, we do see bigger size experimentation now, especially in the medium 5,000-plus employee-sized companies. So that's encouraging. The focus continues to be ROI-driven, business outcome-driven experimentation with AI.

[Operator]

Our next question comes from Joel Omino with Citi.

[Joel Omino, analyst]

This is Joel dialing in Fatima. So just maybe a 2-part question for Jim. It's a pretty substantial raise to the calendar '24 operating margin, but we're also seeing a bit of a top line raise as well. I think you spoke about this a bit in your prepared remarks, but could you give any additional color on what's facilitating this efficiency? And then maybe as the second part, on sales rep productivity specifically, how is this coming in relative to your expectations, and what are you baking into the guide for the second half?

[Tianyi Jiang, executive]

Yes, great, Joel. Thank you for the question. So maybe on the first, in terms of operating income, I think you're right. We're seeing twofold, right? We're seeing improvement on the top line. So that's definitely having a contribution. And then as we demonstrated in the first half of the year, we're seeing some cost efficiencies even better than we had planned. And that's across the board from how we think about R&D and our global optimization there of our costs, how we think of some of the G&A.

And then, as you mentioned and alluded to, when we think about sales productivity and sales efficiency, we are seeing improvement there as well. We've been talking a lot about using the channel, and we're seeing some efficiency there. But even on the direct side of our house, we're seeing better rep productivity across the board. We're seeing faster ramp up of new reps coming onto the team.

And then, maybe third and probably the most important or the most beneficial is our more tenured reps are even producing more than they did last year. So we're seeing that efficiency and productivity across the board. And all of that is contributing nicely to the operating margin that not only we saw in the first half of the year, but gives us confidence to expand, as you mentioned, significantly for the second half of the year.

[Joel Omino, analyst]

And perhaps let me just sneak in a second question here. So we're seeing pretty healthy growth in the $100,000-plus customer cohort, I think both on a year-over-year basis and also the net adds. So I was just hoping you could shed some additional light on the behavior that you're seeing in this cohort, if there's any discernible demand or adoption trends. And then also, if you could share what percentage of ARR they make up. And that's all.

[James Caci, executive]

Yes. Well one of the good things about our diversification across both our customer base and even geos is we have very good diversification across the customer base, both SMB, midmarket, as well as enterprise. Obviously, some of the bigger accounts that you're referring to are enterprise, but we're seeing growth across all 3 segments. It is not just focused on the large accounts.

Now, we are seeing nice growth in those large accounts. So that's very helpful and good. And we'd like to see that. But again, it's literally across the board in terms of growth. So that's been very productive. And really, when we think about the concentration of customers, I think, we've talked about this before, Joel, we don't have any one customer above 2% of our total revenue. So again, we feel really confident that there's room for expansion in our customers. I think the platform play that TJ alluded to before is ringing true in terms of how customers think about vendors, how they think about consolidation, how they think about, hey, can we get more from existing vendors. I think that plays right into our sweet spot.

We're seeing that in some of the expansions. 3 of the 5 deals that TJ alluded to in his prepared remarks are through existing customers that are expanding with us. So again, we're seeing that across the board. I think the one metric, the 594 customers above $100,000 is just one metric, but we're seeing that expansion across the board and obviously we're looking forward to continuing that.

[Operator]

Our next question comes from Kirk Materne with Evercore ISI.

[S. Kirk Materne, analyst]

This is Chirag on for Kirk. And I'll echo my congratulations on yet another strong quarter. So you spoke to the Control Suite a few questions ago. Can you go into a bit more depth on traction you're seeing across your 3 suites, Resilience, Control, Modernization. And whether they're performing in line with the revenue breakout you last provided, or whether any of these categories are seeing stronger growth and what's driving that? Essentially what are your customers most focused on right now?

[Tianyi Jiang, executive]

Yes, I think what I mentioned in Q2, we actually have a very strong growth of our Control Suite. It's the strongest growth, in fact. So we currently don't disclose the actual specific split between the 3 suites. We expect to do that on an annualized basis. But what's driving that is absolutely around data management and governance as every company is looking at ways to modernize their data estate so that they can take on more AI strategies and deployment capabilities. So that's definitely the tailwind there.

[S. Kirk Materne, analyst]

And Jim, maybe one for you. Gross retention rates are continuing to increase. Can you speak a little bit to the steps you're taking to increasing gross retention to 90% or even above that? And how we should think about expansion here.

[James Caci, executive]

Great question and thank you. I think, overall, we're really pleased with the results of Q2 literally across the board, right? We think we had a really strong quarter. I will tell you the one thing that we are focused on, and as we sit around the table and rehash the quarter, we've actually been flat in terms of our GRR, around 87%. So we actually haven't seen the growth there that we're actually anticipating, and we're working real hard to actually have come to fruition. You're right, our longer-term target is 90%-plus. So I would say that's the one takeaway for me from this quarter is that really strong quarter. We're happy and pleased that the retention rate has been stable at 87%.

But our goal is to see that improve. We are working on a number of initiatives. On a regional basis across the globe to ensure that we see movement and progress toward that 90% target. So I appreciate you pointing that out. It is something we are focused on. It is definitely top of mind for us. Like I said, there's a number of initiatives that are going on. We've talked about those in the past, both personnel related, technology related. And then even from a, when we think about what's the drivers behind that retention, and our biggest challenge on the churn side of why we're losing is really around our migration products which have a lower retention rate than some of our other products.

And so we're working hard to ensure that, that customer base that's coming in utilizing migration product, we make sure that they have the full value and see the full value of the platform and we make available to them and they take advantage of the other opportunities and the other products that they have in the platform. And so that's really a critical step for us to see improvement there. And again, we're working real hard to make that happen.

[Operator]

Our next question comes from Gabriela Borges with Goldman Sachs.

[Maxime Gamperl, analyst]

This is Max Gamperl on for Gabriela. A couple from us. TJ, you've talked about Opus's product role in helping customers get their data strategy ready. Can you talk a little bit about the uplift for customers and any update on the monetization timeline for this product?

[Tianyi Jiang, executive]

Yes. Opus has done well so far. It was launched in late 2023. To remind everyone, Opus is an evolution of our information management story. It brings together the best of our cloud records product with more [ informal ] information management practices to create a holistic solution for the lifecycle management of content.

So it's really actually 3 different functionalities around record management, retention, archiving, classification infused with AI. We also released a product called tyGraph for Copilot, which helps identify density of collaboration because a lot of the Copilot deployments are also massive change management exercises as well. So we're happy with both products progression and very strong pipeline building. So yes, we're monitoring them very closely.

[Maxime Gamperl, analyst]

And any update on a monetization timeline of this product and when we should expect a material contribution?

[Tianyi Jiang, executive]

So Opus is part of our Control Suites. And Control Suite perform very well, especially around governance. We actually have a whole set of products that talk about Copilot readiness, a 3-step process, right? So discovery, secure, and optimize.

So we don't today split them out specifically on the monetization split. We do talk about the suite level, but I was just again saying that the governance and management aspect of it is our strongest and fastest growing segment.

[Maxime Gamperl, analyst]

And then taking a step back, there's been quite some volatility in software earnings the last couple of quarters, but it seems that you've been very consistent in predicting the business. What's driving that consistency in your results and execution?

[James Caci, executive]

Yes. I think you hit it right on the head. Our goal, we said this back in the beginning of '23, was to focus on profitable growth, controlling what we can control, and really providing guidance that we were confident and that you all could have confidence in.

And I think when we think about that, we want it to be reliable, we want it to be predictable. And sometimes that might be boring, but our focus was on executing and delivering. And, again, the credit really goes to our teams around the globe that have been doing the heavy lifting and executing well quarter after quarter. You saw it in some of the prepared remarks, right?

We've got consistent growth across each of the regions. That doesn't happen by accident. There's a lot of people that are working really hard to make that happen. And so again, the credit really goes to them. And I think what we've tried to do is be forthright. We provided additional metrics this year in terms of what we were sharing. We've tried to be open, as transparent as we can, and again, provide expectations that we believed were achievable. And then we've, again, tried to aggressively go out and hit those objectives. And again, 6 straight quarters that we've been able to do that, and we'd like to continue to see that happen.

[Operator]

[Operator Instructions] Our next question comes from Brett Knoblauch with Cantor Fitzgerald.

[Thomas Shinske, analyst]

This is Thomas Shinske on for Brett. Congrats on another really solid quarter. On the AI front, I guess, are you guys seeing increased urgency from enterprises to deploy AI? Because a lot of the excitement has been lagged by broader deployment. So I'm just curious to see where you're seeing deployment on an enterprise-wide scale.

[Tianyi Jiang, executive]

Yes, as we mentioned earlier, we do see continued experimentation and the experimentation sizing are getting larger. So that's very encouraging. Enterprise-wide deployment, however, is still few and far in between. But the enthusiasm around deploying gen AI across enterprises is still very much there. So that's very encouraging.

[Thomas Shinske, analyst]

Awesome. And then just if I may touch on tyGraph. Microsoft just recently reported, and they highlighted double quarter-over-quarter growth of Copilot. I guess I'm just curious how much of you guys are seeing that flow through to demand for tyGraph and also, I guess, on Opus and MyHub, EnPower, I guess, how is the AI demand been there as well?

[Tianyi Jiang, executive]

Yes. MyHub is actually the #1 used Teams application with hundreds of thousands of admins on a daily basis. And, yes, we'll continue to see strength there. Microsoft Copilot growth, we do see that, obviously starting from a small number. But we are very pleased to see the adoption growth there, so that's why we talk about, hey, the enthusiasm is there. And, of course, we are involved in a ton of Copilot readiness conversations, and all the products that you mentioned, sets us well as the most comprehensive SaaS platform to have a multiple holistic solution around Copilot readiness. So that really bodes well for our pipeline building and also continued business growth.

[Operator]

This concludes our question-and-answer session. I would like to turn the conference back over to TJ Jiang for any closing remarks.

[Tianyi Jiang, executive]

Thank you. We're proud of our strong second quarter results, which reflect our continued ability to help our customers and partners achieve AI-driven transformation, with comprehensive and scalable data management and data governance solutions across their data estates. In addition to the strong results, we were also honored to be included in Inc.'s Annual Best Workplaces list, reflecting our continuous investment in our people. It was also a honor to win our 6th Global Microsoft Partner of the Year Award as well as being named Microsoft Singapore Education Industry Partner of the year for our excellence in innovation as well as implementing solutions to meet the needs of our customers.

Having met with many of our teams, customers, and partners in the past several weeks, I'm confident that our message is resonating stronger than ever, and we are in a great position to continue capturing the massive opportunities we see ahead of us. Thank you again for joining us today, and we look forward to speaking with you more this quarter.

[Operator]

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.