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This alert will be permanently deleted.
Ladies and
gentlemen,
thank
you
for
standing
by
and
welcome
to
the
Prosegur
Cash
Full
Year
2021
Results
Presentation
Conference
Call.
At
this
time,
all
participants
are
in
a
listen-only
mode.
After
the
speaker
presentation, there'll
be
a
question-and-answer
session.
[Operator Instructions]
I
must
advise
you
this
conference
is
being
recorded
today.
Now,
I
would like
to
hand
the
conference
over
to your
speaker
today,
Miguel
Bandrés,
Head
of
IR.
Please
go
ahead,
Miguel.
Thank
you
for
the
introduction.
On
behalf
of
the
Prosegur
team,
I
would
like
to
welcome
you
to
our
2021
fourth
quarter
results
review
that
will
be
led
by
our
CEO;
José
Antonio
Lasanta;
our
CFO,
Javier
Hergueta;
and
myself.
We
estimate
it
will
last
around
25
minutes.
And
so
at
this
time,
we'll
review
the
key
events
and
actions
that
have
occurred
in
the
quarter
and
the
year
that
are
behind
our
performance.
At
the
end
of
the
call,
we'll
open
the
floor
for
Q&A
session
where
we
will try
to
address
all
the
questions
you
might
have.
Should
we
not
get
to
respond
all
points
today,
we'll
be
pleased
to
answer
those
remaining
on
an
individual
basis
with
each
of
you.
I
wish
to
thank
you
all
for
your
attendance
and
remind
you
that
this
presentation
has
been
pre-recorded
and
is available
via
webcast
on
our
corporate
web
page.
Now,
before
turning
the
call
over
to
José
Antonio,
let
me
comment
some
relevant
news
regarding
cash
during
the
quarter
that
cover
from
how
important
cash
is
for
the
economy
in
Brazil,
how
much
cyber
fraud
has
risen
in
the
last
Black
Friday
campaign,
the
resilient
increase
of
cash
in
circulation
during
the
pandemic
or
the
law
passed
in
Spain
as
has
occurred
in
other
countries
to
ensure
that
cash
is
accepted
everywhere
as
a
mean
of
payment.
First,
I'd
like
to
share
the
view of
Brazilians
that
consider
cash
as
their
preferred
mean
of
payment.
Folha
de
S.Paulo,
a
highly
regarded
Brazilian
newspaper,
shared
an
interview
with
Locomotiva's
President that
showed that
cash
is
the
most
used
mean
of
payment
in
Brazil.
It
underlined
as
one
of
cash
advantages
the
fact
that
when
chosen
versus
other
payment
means,
the
consumer
can
often
obtain
at
least
a
5%
discount,
this
reflecting
it's
the
most
efficient
mean
of
payment
in
commerce
today.
Second,
the
ever-growing
menace
of
online
frauds
is
creating
a
larger
unrest
and
worry
putting
in
the
limelight
the
fragility
of
such
systems.
Infosecurity,
the
leading
online
security
information
page,
outlined
the
fact
that
prior
to
2021's
Black
Friday
campaign,
online
payment
systems
fraud
climbed
over
200%,
giving
an
idea
of
the
dangers
these
means
pose
for
millions
of
unaware
consumers.
Third,
the
London
School
of
Economics
and
Fathom
Consulting
released
an
article
on
the
increase
of
money
in
circulation
during
these
past
two
years.
The
report
states
that
during
these
critical
two
years,
money
in
circulation
not
only
increased
but
also
its
growth
rate
rose.
Far
from
certifying
its
decline,
as
announced
by
parties
with
a
biased
agenda,
people
showed
their
trust
in
the
security
only
money
provides
them
with.
Lastly,
around
the
underlying
important
piece
of
law
passed
by
the
Spanish
government
in
November,
in
which
it
stated
the
obligation
of
merchants
to
accept
cash
and
a
total
ban
to
rejecting
it.
Quoting,
"Consumers'
right
to
pay
in
cash
has
to
be
protected
by
the
state,
and
whomever
denies
that
right
will
be
accordingly
sanctioned".
I'll
now
proceed
to
share
today's
agenda
that
will
be
as
follows.
Firstly,
we'll
review
the
key
events
that
have
taken
place
in
the
quarter.
In the
second
part,
we
will
analyze
the
performance
of
our
business
regions,
as
well
as the
environment
in
which
they
have
evolved.
Thirdly,
Javier
will
follow
with
the
presentation
of
our
key
financials
for
the
period.
And
lastly
to
conclude,
our
CEO
will
comment
on
relevant
ESG
progress
and
the
key
highlights
for
the
year
after
which
we will
take
the
questions
that
you
may
have.
I'll
now
give
the
floor
to
José
Antonio,
who
will
review
the
key
events
in
the
last
three
months.
Thank
you,
Miguel. I'm
pleased to
address
the
investors
community
this
morning.
Our
Q4
results
presentation
is
an
important
highlight
of
the
year
since
it
enables
us
to
share
with
you
the
main
events
our company
has
gone
through
in
the
period,
as
well
as
the
financial
impact
those
events
have
resulted
in.
For
me,
the
most
relevant
message
is
that
in
Q4
as
we
already
show
in
Q3,
improvement
we
had
announced
continued
to
materialize.
This
reflects
in
all
our
key
indicators
them
being
sales
recovery,
non-stop
advancement
of
our
transformation,
margin
improvement,
cash
generation,
our
commitment
to
sustainability.
Regarding
the
recovery
confirmation,
our
volumes
have
shown
a
constant
recovery
throughout
the
year
after
two
very
hard
initial
quarters
across
our
geographies.
With
the
release
of
restriction
measures,
once
again,
society
has
shown
that
when
allowed
to
move
with
a
certain
degree
of
freedom,
people
are
willing
to
spend
and
move
commerce
and
hence
the
economy.
It's
there
that
we
play
a
role
that
is
critical
to
our
business.
And
that
recovery
has
been
the
case
in
Q4,
even
though
in
late
November
and
mid-December
in
some
countries,
the
Omicron
variant
reduced
the
comeback
rate
we
were
experiencing.
To
this
point,
I'm
happy
to
share
that
in
the
last
four
weeks,
we
have
seen
activity
recovery
as
well
in
those
Omicron-struck
markets.
I
would like
to
underline
that
in
several
markets,
we
are
already
at
pre-pandemic
cash
volumes
despite
the
fact
that
the
economies
are
not
fully
back
yet.
With
that
activity
recovery,
sales
have
continued
their
improvement.
And
in
the
quarter,
they
show
a
very healthy
18.7%
improvement
versus
last
year's
Q4,
driven
by
an
impressive
15.2%
organic
growth.
If
we
look
at
the
full
year
effect,
the
improvement
of
0.7%
levers
on
a
remarkable
organic
7%
growth
versus
2020,
despite
the
fact
that
last
year,
we
had
our
pre-pandemic
Q1,
and
that
in
2021,
the
first
half
of
the
year
was
very
slow
due
to
the
Delta
variant.
We
as
well
have
a
net
inorganic
impact
of
0.2%
that
added
to
the
organic
growth,
more
than
offsets
the
negative,
though
lessening
by
quarter
ForEx
impact
of
6.4%.
Important
to
note
that
our
transformation
continues
to
accelerate.
Loyal
to
our
Perform
and
Transform
strategy,
I'm
happy
to
share
our
new
product
efforts
grew
by
a
phenomenal
36%.
If
we
factor
out
the
AVOS
disposal
we
materialized
early
in
the
year.
If
we
consider
the
overall
figure
and
take
into
account
the
sale,
we
were
able
to
more
than
offset
it,
achieving
total
growth
of
15.2%.
As
a
measure
of
our
transformation,
its
penetration
of
our
sales
grew
by
260
basis
points
to
21.4%
of
sales,
more
than
doubling
its
share
in
just
four
years.
Margin
profitability
kept
improving
along
the
year,
with
Q4
showing
a
14.6%
EBITA
margin
implying
a
22.1%
growth
in
the
quarter
as
of
last
year
and
driving
full
year
margin
to
13.5%
and
full
year
EBITA
growth
to
10.8%.
This
is
a
direct
consequence
of
both
the
continued
increase
in
turnover
and
the
impacts
from
the
efficiency
measures
undertaken
in
the
last
two
years.
So,
lastly,
on
the
number
side,
important
to
underline
our
financial
discipline.
Our
commitment
to
generate
cash
remains
not
intact
but
increased,
having
generated
€57
million
free
cash
flow
in
the
quarter,
one
of
our
best
performances
ever,
and
over
a
50%
improvement
versus
Q3.
This
has
uplifted
total
free
cash
flow
generation
in
the
year
to
€159
million
that,
together
with
the
results
improvement,
take
our
leverage
down
to
2.2
times
from
2.5
times
a
year
ago.
Turning
to
sustainability,
it's
very
important
to
stress
our
continuous
commitment
to
corporate
governance
and
sustainability.
We
have
been
included
in
the
IBEX
Gender
Equality
Index
that
recognizes
those
companies
promoting
gender
equality.
On
these
same
lines,
the
staff
of
Prosegur
Cash
comprises
of
a
share
of
26%
of
women
in an
industry where
such
ratio
is
normally
much
lower.
We
expect
to
keep
on
growing
this
percentage
as
part
of
our
Sustainability
Director
Master
Plan.
Before
diving
in
to
the
numbers,
I
would like
to
spend
some
time
in
this
slide
that
shows
some
very
important
trends
for
our
business
that
are
showing
already
in
our
performance
and
should
continue
to
do
so
in
the
future.
Firstly,
two
graphs
that
reflect
the evolution
of
money
circulating
by
the
strongest
central
banks,
the
US
Federal
Reserve
and
the
European
Central
Bank. They
show
that
for
the
last
two
years,
the
growth
pace
in
absolute
terms
of
money
in
circulation
has
accelerated.
This,
I
believe,
shares
two
very important
underlying
messages,
on
one
side,
that
people
constantly
and
increasingly
trust
money,
physical
money,
and
that
they
particularly
do
so
in
uncertain
environments.
And
if
there
is
one
thing
we
can
conclude
from
these
last
two
years
is
that
uncertainty
has
increased.
And
that
is
the
only
variable
that
has
become
accustomed.
Secondly,
we
see
a
heat
map
of
inflation
across
the
globe
showing
its
growing
trend,
especially
in
Europe
is
not
that
relevant
to
us.
Inflation,
as
you
all
know,
is
positive
for
our
business
since
it
increases
the
velocity
of
money
in
circulation,
raising
our
volumes.
Of
course,
this
is
a
very
important
advantage
when
we
manage
our
cost
base
actively
and
raise
prices
accordingly.
And
thirdly,
it's
important
to
underline
that
despite
the
impact
of
COVID
and
its
variants,
in
2021
mostly
Delta
and
lately
Omicron,
the
progress
of
the
vaccination
campaigns
have
reached
most
of
the
global
population.
And
this
should
help
the
economy
regain
most
of
the global
population. And
this should
help the economy
gain
its normal
activity. This
is
as
well
great
news
for
the
world
and
subsequently
for
us.
Turning
to
the
next
slide,
we
can
see
on
a
full
year
basis
how
growth
ex-forex
has
evolved
versus
last
year,
as
well
as
our
how
margins
have
improved
throughout
the
year
2021.
On
the
top
graph,
we
can
see
our
top-line
growth
in
constant
currency
terms
for
the
full
year,
which
is
7.2%,
confirming
the
good
trend
we
announced
in
Q3
when
that
figure
was
4.5%,
already
higher
than
the
3.1%
increase
we
observed
for
the
first
half
of
the
year.
This
reflects
and
confirms
the
comeback
of
the
activity
in
our
countries.
When
we
look
at
the
breakdown
by
areas,
the
improvement
is
very
notable
in
LatAm,
where
it
claims
up
to
13.9%
after
seeing
a
very
strong
growth
of
28.3%
the
last
quarter
of
the
year.
Europe
shows
a
6.3%
organic
growth
and
in
the
quarter
despite
the
toll
of
the
Omicron
variant and
is
able
to reach
a
yearly
figure
of
positive
0.8%
organic
and
8.4%
including
inorganic
due
to
the
sale
of
AVOS,
A-V-O-S.
Asia
Pacific
has
delivered
a
5.1%
growth
in
the
quarter,
reflecting
the
easing
of
the
last
restrictions,
closing
the
year
at
9%
in
local
currency
terms.
On the
bottom
graph,
it's
noteworthy
to
point
out
the
constant
improvement
of
our
underlying
EBIDTA
margin
quarter
after
quarter,
rising
to
12.2%
for
the
full-year
result.
These
numbers
reflect
the
above-mentioned
increase
of
activity
level
and
commercial
actions
combined
with
the
constant
efforts
we
have
undertaken
to
improve
the
efficiency
of
our
company.
We
are
very
confident
that
these
results,
combined
with
a
positive
macro-inflationary
environment
set
us
in
the
good
track
for
the
future.
In
the
coming
bit,
I
want
to
share
the
results
of
the
important
initiatives
to
transform
our
company
today
for
the
best
of
our
features.
Our
growth
initiatives
lever
fundamentally
on
Cash
Today
and
Corban.
Have
delivered
our yearly
growth
of
15%
reaching
a
total
share
of
21.4%
of
sales.
This
means
we
have
increased
our
penetration
by
260
basis
points
and
taking
the
absolute
level
of
our
remarkable
€326
million.
If
we factor
out
the
AVOS
business,
the
increase
in
sales
has
been
a
36% and
increase
in
share
of
sales
of
almost 500
basis
points.
I
would
like
to
stress
that
this
performance
has
been
strong
across
all
geographies
given
an
idea
of
the
robustness
of
our
transformation
strategy.
Our
growth
initiatives
mentioned,
Cash
Today
and
Corban,
have
grown
by
almost
50%
in
the
year.
In
parallel
to
that,
we
have
been
making
progress
in
identifying
new product
niches
which
we
expect
will
also
play
an
important
in
the
future
transformation
of
our
product
mix.
At
the
same
time,
we
have
continued
our
commitment
to
the
digital transformation
project
which
are
preparing
us
for
a
leaner
and
more
scalable
future.
In
this
area,
we
have
noted
€22
million,
an
increase
of
33%
versus
last
year
which, as
I
said,
we
are
sure will
result
in
strong
advantages
going
forward.
The
evolution
of
the
markets
we
operate
in
and
the
customer
trends
underway
make
us
very
optimistic
toward
the
performance
of
our
Transform
starting
into
the
future.
With
this,
I
ask
Miguel
to
please
highlight
the
main
events
by
region.
Thank
you,
José Antonio.
I
will
start
with
Latin
America,
our
main
region,
accounting
for
67%
of
our
sales.
Here,
we
can
see
a
very
strong
organic
growth
of
9.9%
that
added
to
a
4.1%
push
of
M&A,
more
than
offsets
the
FX
impact
of
minus
10.1%,
and
leaves
in
overall
sales
increase
of
plus
4%,
reaching
over
€1
billion.
It's
important
to
highlight
the
evolution
of
the
region
quarter
after
quarter
where
we
have
seen
a
very
positive
development
of
both
organic
growth,
which
ended
being
20.9%
in
the
last
quarter
and
a
constant
decrease
of
the
negative
impact
of
foreign
exchange.
Transformation
has
performed
extraordinarily
in
the
region,
where
sales
reached
almost
€240
million
and
grew
by
40%
over
2020,
increasing
its
share
of
sales
to
23.6%,
almost
600
basis
points
better
than
the
prior
year.
In
this
area,
it's
relevant
to
mention
the
growth
of
Corban
in
the
region
to
which
our
RedPagos
acquisition
strongly
contributes.
Regarding
EBITA
it
has
improved
in
absolute
terms
despite
the
foreign
exchange
negative
impact,
as
well
as
this
shift
in
mix
and
displays
a
constant
positive
evolution
quarter-after-quarter.
Looking
now
at
Europe,
that
contributes
26%
of
total
sales,
we
continue
to
see
a
positive
evolution
on
a
quarterly
basis.
Organic
growth
improvement
in
the
quarter
of
6.3%
shows
the
resilience
of
our
business
as
consumption
returns
despite
the
Omicron
effect
in
the
last
month
of
the
year,
allowing
it
to
reach
0.8%
in
the
full
year.
It's
important
to
note
that
2021's
organic
growth
compares
a
very
slow
first
half
of
2021
versus
Q1
in
2020
with
a
fully
opened
economy.
In
absolute
terms,
we're
reducing
the
gap
created
by
the
AVOS
divestment
that
accounts
to
minus
9.2%.
Transformation
for
the
region
has
been
an
absolute
priority
as
well,
totaling
€67
million
and
reaching
16.8%
of
sales.
New
products,
without
AVOS,
have
grown
by
17%,
and
the
penetration
has
grown
by a
noteworthy 280
basis
points.
In
terms
of
EBITA,
it
totaled
€22
million
reflecting
ex-AVOS,
a
notable
improvement
of
profitability
in
the
second
half
of
the
year
that
reached
€6
million
versus
the
negative
€4
million
on
the
first
half.
Lastly,
we
turn
to
Asia
Pacific
that
accounts
for
7%
of
total
sales.
Here,
once
the
last
lockdowns
were
finally
released
in
mid-October
and
the economy
started
returning,
although
not
at
full
swing
yet,
the
commercial
initiatives
we
pursued
and
achieved
in
the
last
quarters
kicked
in
and
showed
a
7.2%
growth,
resulting
in
sales
of
€30
million
in
the
quarter,
the
highest
quarterly
sales
we've
ever
achieved.
On
a
full
year
basis,
sales
totaled
€110
million,
11%
better
than 2020
with
organic
accounting
for
almost
6%
of
the
total
growth.
Transformation
has
climbed
in
the
year
by
over
50%
to
reach
€20
million.
New
product
sales
now
account
for
almost
18% of
sales
and
have
increased
their
penetration
by
490
basis
points.
It's
important
to
understand
we're
looking
at
the
region's
margins
that
losses
have
decreased
in
the
second
half
of
the
year
versus
the
first half
of
the
year
and
2020,
despite
having
to
offset
the
absence
of
the
state
aid
received
last
year.
With
these,
I
finalize
the
review
of
our
performance
by
geographic
region.
I
will
ask
Javier
to
please
continue
with
the
financials.
Thank
you, Miguel.
Regarding
the
financials,
I
am
glad
to
share
a
consistent
message
with
that
I
gave
you
three
months
ago.
We
continue
to
see
an
improvement
in
both
absolute
and
relative
terms.
Both
are
a
consequence
of
all
the
initiatives
we
placed
in
the
sales
and
in
the
operating
areas,
as
well
as
to
the
tailwind
we
have
seen
from
a
macro
level
and
volumes
in
the
last
months.
Looking
at
the
top
line,
full
year
sales
of
€1,519
million
are
0.7%
better
than
full
year
2020.
This
is
particularly
noteworthy
when
we
started
with
a
Q1
gap
over
2020
of 16.8%
that
has
been
narrowing
to
5%
in
nine
months
and
then
reverted
to
the
mentioned
positive
0.7%
at
year-end.
These
sales
imply
a
healthy
organic
growth
of
7%
with
inorganic
contributing
a
net
effect
of
0.2%
and
with
FX
deducting
6.4%.
Alone,
in
euro
terms,
quarterly
growth
year-on-year
in
Q4
has
been
a
remarkably
strong
18.7%.
Reading
down
on
margins,
reported
EBITA
of
€205
million
represents
13.5%
of
sales
and
implies
an
improvement
of
almost
11%
versus
2020.
Interestingly,
if
we
look
at
underlying
EBITA
adjusted
for
divestments
in
2020
efficiency
plans,
it
reached
€185
million.
And
to
it,
I
would
like
to
point
two
factors. On
one
side,
the
sustained
positive
constant
quarterly
evolution
in
both
absolute
and
relative
terms
reaching
14.6%
of
sales
in
Q4,
a
470
basis
points
improvement
over
the
one
reached
in
Q1;
and
on
the
other
side,
the
fact
that
the
gap
in
year-on-year
performance
has
been
closed
along
the
year
and,
in
Q4,
the
underlying
EBITA
of
€64
million
overtook
that
of
Q4
2020
by
14.6%.
If
we
look
below
EBITA,
amortization
has
increased
versus
prior
quarters
and
reached
€39
million
because
of
an
€18
million
impairment
on
our
Australian
investment.
Despite
the
improving
performance
of
the
Australian
business
quarter-after-quarter
and
of
its
enhanced
behavior
more
than
offsetting
the
government
support
it
received
back
in
2020,
together
with
the
auditors,
we
decided
to
impair
part
of
the
investment
following
a
prudent
approach
principle.
The
amount
impaired
is
lesser
compared to
the €27
million euros accounted
for
in 2020.
It's
important
to
underline
that
this
item
merely
a campaign
and
has
a
noncash
effect.
Financial
costs
totaled
€59
million
on
the
back
of
lower
FX
gains
versus
last
year,
despite
lower
interest
and
financial
costs
versus
2020. And
finally,
the
effective
tax
rate
reached
69.2%
affected
by
the
impairment
accounted
for
and
a
more
disadvantaged
US
fiscal
mix
and
higher
corporate
tax
rate
in
some
countries.
This
all
results
in
a
net
profit
of
€33.1
million,
which
more
than
doubles
last
year's
figure.
Turning
now
to
cash
flow,
I
would like
to
underline
the
free
cash
flow
figure
achieved
in
2021,
reaching
€159
million
after
an
extraordinary
Q4
where
we
generated
€57
million.
In
relative
terms,
this
€159
million
free
cash
flow
implies
an
improved
conversion
ratio
up
78%
versus
74%
a
year
ago,
and
a
yield
of
10%,
which
makes
our
stock
price
very
attractive.
Lower
tax
related
outflows
are
explained
by
the
time
gap
between
accruals
and
effective
payments
and
recovery
from
previous
years'
excess
payments
in
advanced.
CapEx
in
the
quarter
added
to
€25
million
taking
the
full
year
amount
to
€67
million,
a
4%
decrease
over
the
previous
year.
Working
capital
variation
reflected
a
€15
million
surplus
in
the
quarter,
thanks
to
a
very
proactive
management
that
took
the
yearly
amount
to
a
€12
million
investment.
This
is
remarkable
given
the
7%
increase
of
organic
growth
in
the
period.
If
we
look
below
the
free
cash
flow
line,
interest
payments
remained
in
line
with
previous
year,
while
M&A
payments,
some
€32.6
million
and
are
the
net
effect
of
payments
of
acquisitions
made
in
the
year,
deferred
payments
of
acquisitions
and
proceeds
from
the
divestment
of
the
AVOS
business.
Last
line,
dividend
and
Treasury
stock
accounts
for
the
payment
of
the
four
installments
of
our
dividend
program,
together
with
the
share
buyback
program
in
place
till
the
beginning
of
Q3.
As
you
can
see,
we
keep
on
stressing
the
importance
of
our
cash
flow
generation
that
has
been
improving
throughout
the
year
and
most
significantly
in
this
last
quarter.
Moving
to
the
next
page,
we
can
review
our
total
net
debt,
which,
besides
our
net
financial
position,
includes
deferred
payments
coming
from
former
acquisitions,
Treasury
stock,
and
IFRS
16
related
debt.
In
this
quarter,
the
[indiscernible]
(26:49) total
net
debt
has
decreased
by
€39
million
in
the
quarter
driven
by
the
good
cash
flow
behavior.
At
year-end,
total
net
debt
of
€672
million
was
equal
to
that
of
one
year
before.
After
having
financed
its
organic
growth,
we
invested
in
the
company
to
prepare
it
the
best
for
the
future,
increase
substantially
client
CapEx,
and
as
well
rewarded
shareholders.
This
debt
level
when
compared
versus
our
EBITDA
brings
down
our
leverage
ratio
by
0.3
times
to
total
2.2
times.
I
would like
to
remind
as
well
that
our
debt
maturity
profile
remains
stable,
with
no
major
refinancing
efforts
required
before
2026.
In
this
environment,
as
we
shared
in
our
Q3
presentation,
S&P
has
confirmed
a
BBB
rating
with
a
stable
outlook
for
our
company,
underlining
our
strong
financial
health.
Let
me
also
remind
you
that
more
recently,
the
board
of
directors
approved
in
December
the
payment
of
a
dividend
of
€30 million
plus
a
share
buyback
program
of
up
to
€15
million.
With
this,
I
conclude
the
financials
review
and
hand
it
over
to
José
Antonio.
Thank
you, Javier.
Before
concluding,
I
would
like
to
outline
some
key
aspects
of
our
commitment
to
sustainability.
The
first
topic
to
point
out
regarding
our
concern
for
the
environment
is
that
we
can
probably
share
that
all
electricity
we
use in Spain
comes
from
renewable
sources.
With
all
these
efforts,
plus
our
reduced
usage
of
paper
and
plastic,
we
contribute
to
a
better
environment.
On
these lines,
I'm
proud
to
share
we
have
signed
a
climate
pledge
to
protect
the environment
by
which
we
commit
to
reach
the
Net
Zero
Carbon
by
2040
in
years
earlier
than
the
Paris
Agreement.
Related
to
corporate
governance,
I
would
like to
highlight
that
we
have
been
awarded
with
the
maximum
recognition
for
our
good
corporate
governance
on
the
field
by
AENOR.
Moreover,
we
have
become
members
of
the
IBEX
Gender
Equality
Index,
which
acknowledges
our
efforts
to
promote
gender
equality.
And
we
have
joined
Forética
that
strives
to
integrate
ESG
into
the
strategy
for
companies.
On
the
sustainability
front,
we
have
stressed
the
importance
of
having
a
properly trained
workforce appropriately
trained
workforce,
for
which
we
total
over
720,000
training
hours
in
2021,
an
average
of
17
hours
per
employee
reflecting
the
pivotal
role
sustainability
has
for
us.
We
made
compulsory
training
in
the
matter
for
everyone.
In
our
efforts
to
digitalize,
I
want
to
stand
out
that
online
training
reached
almost
60%
of
these
trainings.
Through
our
Prosegur
university
platform,
it
has
seen
an
increase
of
more
than
50%
of
users
during
the
year.
Being
our
associate
safety
paramount
to
our
priorities
in
2021,
we
continue
with
our
quarterly
health
and
safety
committees
to
track
performance
and
monitor
action
plans
and
over
11,000 employees
follow
driving
safely
training.
All
these
initiatives
contributed
to
a
reduction
of
light
accidents
by
over
12%
and
of
major
ones
by
16%.
Last
but
not
least,
we'd
like
to
share
that
we
have
actively
communicated
on
the
matter
with
an
increasing
number
of
proxies
and
ESG
related
bodies.
To
conclude,
I
would
stress
that
our
business
has
experienced
throughout
the
year
a
constant
and
solid
recovery
that
can
be
observed
in
a
healthy
organic
growth
of
7%
versus
last
year.
That
has
allowed
us
to
more
than
offset
the
negative
forex
impact
as
well
as
the
AVOS
divestment.
New
products
have
strongly
contributed
to
the
above
mentioned
growth.
Ex-AVOS,
this
have
grown
by
over
one-third
and
account
to
over
20.5%
of
total
sales.
This
€310
million
consolidates
[indiscernible]
(31:37)
from
the
date
of
the
acquisition
on
a
very
promising
base
to
face
the
feature.
Margin
levels
resulting
from
both
the efforts made
at
commercial
and
operation
levels
have
grown
from
9.9%
in
Q1
to
14.6%
in
Q4,
isolating
capital
gains.
This
is
as
well
a
very
positive
indicator
of
profitability
sustained
improvement
potential
in
the
future.
It's
important
as
well
to
underline
our
absolute
commitment
to
cash
flow
generation
and
financial
discipline
which
have
allowed
us
to
reduce
our
leverage
to
2.2
times
after
investing
in
the
company's
future
and
growth
and
rewarding
our
shareholders.
This
discipline
has
been
recognized
as
are
reassured in
Q3
with
the
Standard
Poor's BBB
stable
outlook
recognition.
In
order
to
conclude
the
presentation,
I
would
like
to
stress
our
commitment
to
keep
developing
our
sustainability
director
plans
that
together
with
our
transformation
initiatives
and
a
great
team
working
for
the
company
are
the
best
guarantee
for
a
solid
future.
And
before
taking
your
questions,
I would
like
to
thank
you
all
for
your
attention
and
summarize
the
year
2021
under
the
phrase
of
our
consistent
and
strong
recovery.
Thank
you.
Thank
you.
Ladies
and
gentlemen, we
will
now
begin
the
question-and-answer
session.
[Operator Instructions]
Please
stand
by
while
we
compile
the
Q&A
queue.
This
will
just
take
a
few
moments.
[Operator Instructions]
The
first question
comes
from the
line
of
Enrique
Yáguez
from
Bestinver
Securities.
Please
go
ahead.
Good
morning,
everybody.
I
have
four
questions.
The
first
one
is
if
you
could
quantify
the
organic
growth
that
you
are
foreseeing
in
those
first
months
of
the
year
in
the
interim
business
areas
organically,
I
mean.
Secondly,
in
the
fourth
quarter,
we
have
had
a
cash
outflow
of €20
million
– €22
million
from
acquisitions.
Could
you
disclose
fees
from
pending
payments
or
something
small?
Third,
I
don't
know
if
you
could
disclose
the
number
of
small
cash
terminals
that
you
have
now
and
what
will
be
your
target
for
this
year,
taking
into
account
that
this
is
one
of the
main
growth
drivers?
And,
finally,
regarding
the
operations
in
Asia-Pacific,
I
don't
know
what
kind
of
operating
profit
do
you
foresee
for
this
year. Do
you
expect
to
reach
breakeven
or
not?
Thank
you
very much.
Hello?
Thank
you, Enrique.
Going
to
your
first
question
about
the
organic
growth
by
region.
We
will
say
that
LatAm
has
grown
9.9%.
Europe
has
grown
0.8%
partially,
as
we
said,
and
APAC
has
grown
5.8%,
that
was
throughout
the
year.
And
as
we
pointed
out,
we
had,
I
think,
a
very
weak
first
semester
and
then,
third
quarter
volumes
have
come
back
in
fourth
quarter.
I
think
the
volumes
are
mostly
where
we
will
be
able
to
see
them
in
2022.
Going
to
your
second
question
about
the
money
payments,
yes,
all
of
them
were
payments
or
prior
acquisitions
and
there's
nothing
new,
although
I
must
say
that
we
have
a
strong
pipeline
for
2022. And
we
are
very
close
to
announce
transactions
that
will
be
in
the
lower
range
of
our
target
which
is
around
€50
million.
About
Cash
Today,
we
say
that
we
are
not
disclosing
the
number
of
machines,
but
our
outlook
for
2022
is
to
multiply
by
3
what
we've
done
in
the
last
year
which
was
2021
was
a
year
resuming
at
the
2020.
But
in
the
last
quarter,
we
have
very,
very
strong
quarter
and
I
think
that
2022,
we
are
expecting
it to
be
even
stronger,
what
we've
seen
in
the
in the
first
month
of
the
year.
And regarding
the
operation
of
Australia,
mainly of APAC,
but
mainly
Australia,
I
have
to
say
that
this
is
going
to
be
the
first
quarter
in
which
we
are
going
to
be
without
any
restrictions
in
Australia
with
any
pandemia.
Hopefully
this
year,
we're
going to
see
all
the
results
of
all
the
measures
that
we
have
been
taking
in
the
last
two
years.
Our
target
is
to
reach
out
at
one
point
in
time
breakeven,
but
not
for
the
whole
of
the
year.
But
I
think
this
is
going to
be
a
very
important
year
for
us
because
it
will
be
the
first
year
with
no
restrictions
as
we
said.
So,
the
first
year
is
going
to be
a
clean
year
for
us,
and
will
be
very
decisive
or
will
be
very
important
in order to
take
decisions
on
it.
[Operator Instructions]
Thank
you. The
next
question
is
from
the
line
of
Joaquín
García-Quirós. Please
go
ahead.
Your
line
is
open.
Yes.
Hello,
everyone.
I
had
one
question.
I
was
wondering
if
you
could
provide
the
split
on
the
15%
organic
growth.
And
what
is
related
to
hike
in
prices
and
what
is
related
to
volume
recovery?
Thank
you.
Thank
you,
Joaquin. I
will
say
that
it
is
more
up
50/50.
I
would
say
part
is
between
recovery
volumes
of
half
a
bit,
half
a
bit
more
or
less
in
this
very
draft
idea,
but
is
–
I
think,
we
are
going to
see
this
organic
growth
in
the –
or
these
volumes
that
are
[indiscernible]
(39:52)
in
the
last
quarter are
going to be the
volumes
we're
going to
see
throughout
2022.
The
Omicron
variant
has
some
effects
on
absenteeism,
but
not
much
on
volumes.
So,
I
think
that
2022 is
going
to
be
a
full
year.
It
seems
that
is
going
to
be
a
full
year
of
recover
volumes.
Perfect.
Thank
you.
Thank
you.
[Operator Instructions]
There
are no
further
questions
in
the
queue.
That
will
conclude
today's
Q&A
session.
I
would
now
like to
turn
the
call
back
to
Mr.
José
Antonio
Lasanta
for
any
additional or
closing
remarks.
Thank
you.
And
now
I
would
like to
conclude
by
thanking
everyone's
attendance
and
by
emphasizing
the
positive
evolution
of
our
company
as
shown in
the
last
quarters
where
our
resilience
in
performing
and
our
proven
transformation
is
generating
positive
results
which
I
reckon
will
continue
despite
the global
volatility
that
we've
seen
in
the
last
few
months.
Thank
you
all
again.
Thank
you
very
much.
That
will
conclude
today's
conference
call.
Thank
you for
your
participation.
Ladies
and
gentlemen,
you
may
now
disconnect.